Flash 11.7 audio stutters over RDP

We have a VDI environment with Windows XPsp3 VMs accessed via RDP.
While we were using Flash 10.3 audio was ok and video was acceptable.
Now that we have upgraded audio quality is horrible, it just stutters.
Sounds like someone talking while driving over a very bumpy road.
Any idea on how to get this back to how it was on 10.3 ?
Thanks
Paul

Ok, lets start. The first option you gave me. Didn't work. I went into safe mode like it said (RealPlayer is not on this computer). The problem still presisted. I then made a new profile, and still the same responces. Tried default one more, no avail.
I then prceeded to the step for the mms.cfg file. Unfortunately, I cannot access that file. It's not readable on the computer. (Such problems with every turn I take )
So, I then proceeded to the second option of the hardware acceleration. Talk about falling flat on my face. It wouldn't even pull up my type of flash for me to even access the settings. It gave me the little sad face stating "Adobe Flash has crashed".
I have provided screen shots of what I get when I get the Adobe crashes.
This is the first popup window I get whenever I start to have issues with Flash.
This is showing what I got for the type of flash. except, first time it showed, there was the sad "Flash Crashed" face image. Notice the notification in the right bottom on the screen. That pops up everytime Flash forces close.
This is the sad "Flash crashed" face I am talking about. And yes, I submit reports everytime I get the chance to.
I don't know if this would help. But this popup happens occasionally with the Flash popup.
Just an FYI; that first Flask Popup even occured everytime I went to attach an image. Hopefully this will help figure out what's going on. Please let me know if you need more info.

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No Soundbooth Playback Playing Audio over RDP Connection

Hello...
After searching in vain for a solution to this problem in a multitude of different places and coming-up empty, I thought it worthwhile to try asking everyone here to see if you can please help me. Here's my dilemma:
My company purchased Adobe eLearning Suite 2 which comes with Adobe Soundbooth. We installed it on a high-powered PC that I share with other eLearning developers. I am using Microsoft RDP to remote-into the PC with eLearning Suite and am attempting to perform some simple edits on an existing WAV file using Soundbooth. I am not interested in recording via RDP as I understand it is not possible to do this via Windows XP. Playback of audio files works perfectly fine from other applications on the remote PC with eLearning Suite. I can even play-back and make very simple edits of audio directly via Captivate 5. Just not from Soundbooth.
When attempting to play an audio file over RDP, the playhead refuses to move. If I go to Edit / Preferences / Audio Hardware, I see that the Default Device shown is Soundbooth 3.0 WDM Sound, with Output Mapping of Microsoft RDP Audio Driver (emulated) - 1 and Microsoft RDP Audio Driver (emulated) - 2 for left and right channel, respectively.
I have tried the following:
1. Changed default device to Soundbooth 3.0 DirectSound. This changed the Left and Right output mappings to "no audio device - 1 and -2" respectively. In this configuration, the playhead moves and the audio level meter shows activity, but again, there is (of course) no audible sound.
2. Under the original Soundbooth 3.0 DirectSound device, turned-off Device 32-bit Playback. No change in the problem. The playhead refuses to move when play is clicked.
If someone can provide some suggestions on how to resolve this issue, I would really appreciate it! For now, whenever I need to edit a file, I have to hoof-it to the Adobe PC and perform my edits "in-person".
Thanks!
Chris

The sound does playback locally. I decided to use YouTube to reproduce the issue (with success). I then decided to hit other sites using other similar plugins to see if audio playback would work and they did (for Shockwave and QuickTime). As far as if this worked before?... I can't say that for sure. Where I work, we use a lot of VM technologies to perform testing and I usually use Fabulatech's USB over Network client/server solution to have access to audio devices from a VM, but that's when I'm not using a Remote Desktop Client (using RDP) and use a different remote interface (like a browser plugin: e.g., VMware's Lab Manager) for viewing the operating system screen. Lately I have been using the Remote Desktop Client more and more because it's just a better tool for getting to VMs remotely than the other less primitive options (which require extra utilities tp support such things like audio). I will post a new bug report, thanks!
Bug: https://bugbase.adobe.com/index.cfm?event=bug&id=3214521

ALL Flash Audio Stuttering: YouTube, Pandora, etc

Within the last few days, something must have updated that is causing ALL my Flash Player streams to stutter miserably while playing in either Chrome or Safari. This inludes sites like YouTube, Pandora, Grooveshark, Spotify, etc.
I'm running Mac OS X Version 10.8.5 on a MacBook Air 1.3Ghz Intel Core i5, 8GB 1600 MHz DDR3.
Adobe Flash version is the latest version.
The stutter is an infrequent clicking that sounds like my speakers are being destroyed. Strictly a Flash problem because all local music and non-flash players play audio perfectly.
Please help or participate if you're having a similiar problem.
Best,
MM

Hello,
I use:
- a MacBook medio 2009
- OSX Mavericks (10.9.1)
- Latest Google Chrome version 33.0.1750.117
- Latest version of Flash Player at the moment (12.0.0.70)
I did the following in Chrome to get around the problem (in chrome://plugins/):
If I remember good, I've had the audio stuttering problem about half a year, a year, something like that. I'm not using my MacBook daily but when I played some music for example with YouTube , It annoyed me a lot that the music stuttered when I opened a new tab in Chrome or when I was typing when I Googled something. Also when loading a page or clicking a link the stuttering occured.
I tested If the problem occured when my laptop was plugged or unplugged but that didn't alter the behaviour.
I guess the problem just occures when there are two or more flash-plugin entries in the Chrome plug-in tab enabled. Why would you need two Flash Players to play a video or audio etc. anyway? I guess it's just some conflict between the two plug-ins but I'm just a simple guy that does a wild guess.
I hope you can do something with this info
cheers

Vimeo audio stutters in Safari 7 (Mavericks), Flash Player up to date, plug-ins are switched ON, extensions switched OFF.

Noticing this problem recently, guessing it has been occurring since the update to Mavericks.
Video from Vimeo is streaming fine but the audio stutters from the beginning and never improves.
As the title suggests, I have ensured that my Flash Player is up to date, I have switched off the new Safari feature which will turn off plug-ins to save power (so the plug-ins are allowed to run immediately on my system) and I have switched off all Safari extensions.
I have found a number of threads in the communities but no solutions so far.
No problems with YouTube audio.
And no problems with Firefox or Chrome - audio is flawless. It is a Safari-issue.
Anybody got any ideas?

1. System Preferences > Other/ Flash Player > Advanced > Delete All
     Press the "Delete All" button
     Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Follow the prompts.
    Quit Safari.
    Restart computer. Relaunch Safari.
2. Allow Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins > "Allow plug-ins"
    Enable it.
    Press " Manage Website Settings" button for more options.

Audio stuttering in generated MP4 file from Captivate 6

I'm using Captivate 6.0.1.240 on a Windows 7 machine. I opened a project that I created in Captivate 5.5 and published the project to an MP4 file. This project is straightforward: I captured video, imported audio into the captured file, and then edited the file so the video and audio match up.
The problem is that I get audio stuttering in the generated MP4 file. This problem doesn't occur when I preview the file within Captivate or when I generate an SWF file. I've implemented the potential solutions in this forum but so far nothing has worked. Since I'm viewing the MP4 file on my hard drive, bandwidth isn't an issue, either.
My project is for an online course for RoboHelp, so I would prefer to use Adobe technologies to create the course. However, I can't do that if Captivate won't generate working MP4 files. I would be happy to share the output file so you can see what's happening. If you need any other information to solve this problem, please let me know.

Hi, Anjaneai. The size of the generated MP4 file using the default settings is 115MB. However, as I said in my original message, I'm generating this file on my own hard drive so there aren't any bandwidth issues. I have noticed that the time it takes to generate the MP4 file takes significantly longer than the time Captivate originally estimates. For example, Captivate says the project file will take a little over 3 minutes to convert, but the actual time was a little less than one hour. I'm not sure if that's due to the fact that I was running Firefox and the associated Flash plugin at the same time.
The audio is a separate object on the timeline. I simply added the audio within the Properties tab.
I'm not sure what smaller resolution I should try. Please send a suggested setting (perhaps the lowest one?) and I'll regenerate it to see if that works.
Thanks,
Eric Butow

Video/audio Stuttering on Macbook 13

Hi All
I have a mid 2007 Macbook 13 running OS X Lion 10.7.4. all up to date. Initially I had 4G's of ram ( I know it only reads 3 ) now I have it running on only 2.
Problem is video/audio stuttering when running movies. mostly netflix and or connected to a flat screen tv. on wireless or wired connection. but it also happens just running youtube videos or videos that I have on the system mostly in .AVI format. I could be running movies with VLC or quicktime and same ting. I've tried turning every running program off. like firewall, little snitch, sophos AV, etc. after turning them all off I do a restart. I have done permssion repair, checked the disk, run the daily scripts, even downgraded to SL to see if Lion was too much for the system and nothing. of of the 4G's of ram that I have. I swapped them to see if maybe one or 2 of them ware bad. when I install the operating system, I do a clean install. delete partition, format, the whole thing and bring it up to date. not all at one time. disk permissions repaired after each big updated. almost half the time the videos will run ok and than it starts stuttering. when is doing it. not even the mouse responds in those few seconds. is like something is grabbing all the system memory for a few seconds at a time. it has gotten to the point that the system completly frezzes and I get that black translusent window that says the system needs to be restarted.
I have about 40% free HD space.
Any ideas ?
Thanks

Welcome to Apple Support Communities.
The behavior you mention is typical of MacBooks with the GMA 950 video chipset and 64MB VRAM.
The best solution I've found is to quickly pause the video and let the video load completely before watching, IF the website allows it and will preload the content. Not all of them do. Some sites automatically buffer before they begin playing.
Watch in a window rather than full-screen.
Watch content on your MacBook screen rather than a HDTV.
The Safari Extension "ClickToFlash" lets you choose whether to load Flash content at all. It also allows 'preferring' H264/HTML5 web video content when available, and seems to be a bit better than simply defaulting to Flash content for every website.
I have a mid-2007 MacBook 2,1 with 4/3GB RAM. It is the very oldest model capable of supporting Lion. After reading of performance issues with these older systems in these forums, I chose to remain on Snow Leopard rather than upgrading to Lion. Snow Leopard runs most things I do very well in 3GB. Lion really seems to need 4GB and would like 8GB, from what I read here.
You don't mention how fast your internet connection is. A faster internet connection MIGHT help some. A wired Ethernet connection MIGHT offer a bit more throughput than WiFi. Worth trying out, especially if you have a friend with a faster connection where you can try before you pay to upgrade.
Ultimately we're talking about 5-year-old computers. That's "ancient" in computer life cycles, and the best solution (not most cost-effective) is a new(er) Mac. It's not a problem unique to Mac. Old Windows XP systems lack the performance of new hardware running 64-bit Windows 7.
New or recent Refurbs with 4GB or more RAM, faster video chipset, more VRAM, faster clock-speed, Intel "Sandy Bridge" (or "Ivy Bridge" likely coming soon) dual-core or quad-core processor, and, yes, a hefty pricetag to match. Anything else is at best a temporary measure to buy a bit of time (a year, maybe?) until you can purchase a new(er) faster better Mac.
Message was edited by: kostby

Experiencing lots of audio stutters / choppy playback

With Adobe Flash Player in Youtube I am experiencing lots of audio stutters / choppy playback. The problem started happening only recently and seems to be getting worse. I am running Flash Player 11.2.202.208 in Internet Explorer 8 on Windows XP (SP3) with a pentium 4. I cleared my internet history / cookies. I did a disk clean up and defrag. I tried uninstalling and reinstalling Flash Player, and also turning off hardware acceleration in Flash Player. What else can I do?
Thanks.

Hi Daniel,
I think the best approach at this point would be to gather system information and open a new bug report at bugbase.adobe.com. Could you take a look at the following FAQ and gather the info needed and open a new bug report? Once opened, please post back here with the bug URL.
How do I troubleshoot and report problems with Flash Player Video?
Thanks,
Chris

Audio stuttering in all browsers

I am having a constant issue with audio stuttering when playing videos, which has persisted for a couple of weeks now. This occurs in Firefox, Chrome and Internet Explorer.
I have tried downgrading to previous versions of Flash (including both 10.3 and a previous 11.X version), and (unless I am not doing this correctly) this has not fixed the issue.
I have even attempted to solve the problem by resetting Firefox, and then upgrading to the latest 15.0 beta, but this did not work as well.
Is there anything else I can do to resolve this issue, or is there something more fundamental broken with my machine? (I ask this as I have had problems with both Windows Update and a virus recently, and before these issues I did not have any problems with Flash playback.)
I am running Windows 7 on a Lenevo G570 laptop. I am currently using the latest version of Flash (11.3.300.268), and before I upgraded to the Firefox 15.0 beta I was using Firefox 14.1. (I believe that both Chrome and Internet Explorer are up to date, but I predominantly don't use these browsers.)

Hi,
If you could please log a bug in the adobe bug base this will give us a way to start the investigation on your specific issue.
https://bugbase.adobe.com/index.cfm
If you could please be sure to include a URL which clearly demonstrates your issue. Also, please include OS, OS version, as well as Browser and Browser version. Any info you can provide about your sound card and sound card driver version will also be very useful. The following FAQ page provides instructions on how to gather audio and video display information for you specific OS.
http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
Thanks,
Greg

Blutooth audio stuttering on Z1 Compact

as in the post from the Z1 list:
Re: Bluetooth audio stuttering after 4.3 update [Xperia Z]
This is still occurring on the Z1 Compact on 4.3
Model: D5503
Build: 14.2.A.1.114
Using LG tone blutooth in ear...
Is there a fix yet please anyone?

Sadly the problem persists in the 4.4.2 upgrade. Just upgraded hoping they would have sorted it out but still horrible stuttering on build number 14.3.A.0.681. I experience unplayable conditions when connected to the SONY BM-10 bluetooth receiver with apt-x.
Edit: Radio firmware says 8974-AAAAANAZQ-10270045-39. Are there any others available so we can try flashing an old radio firmware as suggested fixing the problem for the Z1 (not compact).
Edit2: Repairing install with sony pc companion seem to have remedied some of the stuttering.

IDT HD Audio stuttering 3d apps/games/tf2 - Windows 7 x64 - Pavilion dv7-4113tx

As per the rules I need to state:
I am a HP employee, my views/opinions/etc are my own and do not represent those of HP.
This is cross-posted from freezes/lockups.
I would file some sort of bug report - but I wouldn't know where to start, I don't work in an area that has anything to do with manufacturing HP products; and this is my free time now and I don't have intranet access .
I recently picked up a HP Pavilion dv7-4113tx Entertainment Notebook PC [ XV780PA ] for my personal use and overall it's been pretty good. It comes with windows 7 Home Premium x64 bit.
there is however an issue that I must bring up in regard to gaming, or i would assume any intensive 3d application, most notably Valve games, my test of choice is Team Fortress 2.
The game will work fine in native resolution - I get around 100-120fps but about every 30 seconds - 2 minutes, there is a audio/video stutter (by stutter, it will repeat the last .5 seconds of audio about 3-4 times in a loop while the screen will freeze on where the first audio stutter started), which will cause the game to 'freeze' for approximately 2 seconds and then continue where you left off.
Team fortress 2 is an incredibly time critical multiplayer online game, and this delay essentially means my e-death on multiple occasions.
I initially thought it was the graphics card, or the drivers - I upgraded the drivers to the latest on the ATI site, that increased my fps, but the stuttering was still there. After searching around on the internet a bit, i found a suggestion to disable the audio driver (device manager lists it as - IDT High Definition Audio CODEC) as a test - so I did so.
The game purrs like a kitten - absolutely no stuttering. my score went up immediately
So, my next step was to try and get some Updated Drivers for the IDT Audio device (note, i cannot find a model name anywhere in the hp specs - or on the internet really) - I found out IDT themselves cannot release drivers, that these can only be obtained through OEMs.
which brings me to here.
now - the closest I have found to the drivers I required are here: IDT High-Definition (HD) Audio Driver for Microsoft Windows 7
Note: - it says on the page that they are 32 bit drivers - but I've found they work with the 64 bit version of windows.
these worked a little better - it fixed another annoying issue - the fact if you use the volume controls in a fullscreen application that it will switch back to the desktop to display the on screen slider bar of the volume going down (which was arguably redundant as windows 7 displays the speaker volume in the bottom right hand corner) - and it just turns the audio down as intended.
however - the stuttering is still very noticeably present .
I then tried to use the HP Support assistant to run automated diagnostics and troubleshoot... which then downloaded the old drivers that gave me that fullscreen volume control issue back again - so i assume the original drivers.
So I installed the other drivers again.
My next test will be to use an external USB or firewire soundcard to see if this will allow me have games with sound.
Can an appropriate agent at HP please address this concern and notify when this bug will be fixed - IDT says they work with OEM's to fix issues regularly on the IDT link above.
I believe this is such an issue that will likely require a bug fix.

Hi ozDerek,
Thank you for visiting the HP Support Forums. Since this is a duplicate post I'm going to lock this one, please check your other post here for replies:
IDT HD Audio stuttering 3d apps/games/tf2 - Windows 7 x64
Thanks!
Wendy M - HP Support Forums Moderator
Click the Kudos star as a way to say "thank you" for helpful posts.
Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
Rules of Participation

Strange "Audio Stutters" in All Exports

Hello,
What I can only describe as "audio stutters" occur at seemingly random times in my Premiere Pro exports created with Media Encoder. They are very brief but noticeable intrusions that sound like glitches.
All audio sounds perfectly normal in Premiere; there are no problems on the timeline. I have tried the following troubleshooting steps:
Restarting the computer
Restarting the software
Cleaning Premiere's cache through the preferences panel
Changing the Renderer to "Mercury Playback Engine Software Only" in Media Encoder
Unchecking "Enable Parallel Encoding" in Media Encoder
These "stutters" occur in all exports; I have experimented with different projects stored on different drives, as well as with different formats (ie., H264 and Quicktime) and audio codecs (ie., AAC and MPEG).
The only way I have found to create an export WITHOUT "stutters" is by sending a sequence to Audition, creating a mixdown file, importing this file into Premiere, using it to replace the original audio, and then sending this single-audio-track sequence to Media Encoder.
I would love to be able to export from Premiere without having to run my audio through Audition. Any and all leads are welcome!
For your reference, I am running Premiere Pro CC on Windows 8.1, with a 3.60 GHz processor and 16 GB of RAM. I have 11 GB available for Adobe products. For what it's worth, I know for certain that I did not experience this problem prior to the 7.2 updates.
Thanks in advance!

Clearing the Cache is best done outside of PP using Windows Explorer. You can get the location of those files under Edit>Preferences>Media...
(On a side note, this Cache cleaning could use some improvement. Please add your vote. http://forums.adobe.com/thread/1369263?tstart=60)
If that changes nothing, it would be helpful if you could upload a file somewhere for us to hear the issue.

Streaming audio file over the network w JMF. How to know when the file end

Hi
I am streaming audio file over the network using JMF. I want to be able to know when a file end so I can close the streaming session.
Can some one please help
Thanks

If you put a ControllerListener on the Processor that's associated with generating the RTP stream, it'll generate an "EndOfMedia" event when the end of the file is reached.

Flash Builder fails to copy over static files in incremental compiles

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Just tried this out on an IIS server with Flash player 10.3.181.14 - it worked.
Are you using the release version of Flash Builder 4.5 with the release version of Flex SDK (not a prior SDK build)?
The URL you mentioned gives me a 403 forbidden error.
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We have a G62-a50sf notebook at my gf's place that we'd like to use as the source for a (somewhat) audiophile audio set-up. One possibility to get better-than-headphone-output into a good receiver AND avoid using a separate DAC would be to feed the digital audio output over HDMI to the receiver.
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thanks in advance,
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Play an audio file over HTTP

Hello everybody,
I'm trying to play an audio file over HTTP protocol. The code is the following:
public class HTTPClientJMF {
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Can somebody tell me what I'm doing wrong?
Thank you!

Ah',..okay. I constructed the DataSource like follows:
Buffer mediaBuffer = new Buffer();;
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               if (mediaBuffer.getLength() != 0) {
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                    ds.start();
                    Player player = Manager.createPlayer(ds);
                    player.start();But I still cannot play an audio file (wav format) over the HTTP. Application starts but nothing happened.
I make the modification like you suggested. (into the DataSource, more exactly for method getStreams()).
I renamed as well the HttpDatasource into HttpStream.
Did you actually tried the code? I've been reading the instruction how to test the code but I did not be able to run the example.

Flash 11.7 audio stutters over RDP

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