Flash CS5 Windows 7 64-bits problem

Hello and thank you for reading my problem and trying to help. I actually have a Windows 7 Home Premium 64-bits. So I've downloaded, extracted and installed Flash correctly. When I try to open the software, on the loading screen, the loading slows down on fonts and when building workspace a window appears and flash just freezes. I've tried running as an administrator, compatibility mode, yet nothing seems to work. When i checked out the folder, I found error logs. They are all the same, here's the content of one:
# A fatal error has been detected by the Java Runtime Environment:
#  Internal Error (exceptions.cpp:364), pid=4672, tid=4664
#  Error: ExceptionMark destructor expects no pending exceptions
# JRE version: 6.0_18-b07
# Java VM: Java HotSpot(TM) Client VM (16.0-b13 mixed mode windows-x86 )
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
---------------  T H R E A D  ---------------
Current thread (0x181af000):  JavaThread "main" [_thread_in_vm, id=4664, stack(0x00090000,0x00190000)]
Stack: [0x00090000,0x00190000],  sp=0x0018e90c,  free space=3fa0018e91ck
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  0x185c4000
C  0x18471cc8
C  0x1847c998
C  0x1844685f
C  0x184469e2
C  0x18446a5a
C  0x184460f0
C  0x18592395
C  0x18592acd
C  0x18592e85
C  0x18592ea6
C  0x184ef947
C  0x6d3317f8
j  java.lang.ClassLoader.findBootstrapClass(Ljava/lang/String;)Ljava/lang/Class;+0
j  java.lang.ClassLoader.findBootstrapClassOrNull(Ljava/lang/String;)Ljava/lang/Class;+12
j  java.lang.ClassLoader.loadClass(Ljava/lang/String;Z)Ljava/lang/Class;+32
j  java.lang.ClassLoader.loadClass(Ljava/lang/String;Z)Ljava/lang/Class;+23
j  sun.misc.Launcher$AppClassLoader.loadClass(Ljava/lang/String;Z)Ljava/lang/Class;+41
j  java.lang.ClassLoader.loadClass(Ljava/lang/String;)Ljava/lang/Class;+3
v  ~StubRoutines::call_stub
C  0x184c072c
C  0x1854fd51
C  0x184c08f7
C  0x184c09ea
C  0x185925a8
C  0x18592acd
C  0x18592e85
C  0x18592ecb
C  0x184e7663
C  0x184c90a5
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  java.lang.ClassLoader.findBootstrapClass(Ljava/lang/String;)Ljava/lang/Class;+0
j  java.lang.ClassLoader.findBootstrapClassOrNull(Ljava/lang/String;)Ljava/lang/Class;+12
j  java.lang.ClassLoader.loadClass(Ljava/lang/String;Z)Ljava/lang/Class;+32
j  java.lang.ClassLoader.loadClass(Ljava/lang/String;Z)Ljava/lang/Class;+23
j  sun.misc.Launcher$AppClassLoader.loadClass(Ljava/lang/String;Z)Ljava/lang/Class;+41
j  java.lang.ClassLoader.loadClass(Ljava/lang/String;)Ljava/lang/Class;+3
v  ~StubRoutines::call_stub
---------------  P R O C E S S  ---------------
Java Threads: ( => current thread )
  0x26e08c00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1132, stack(0x27180000,0x27280000)]
  0x1818fc00 JavaThread "CompilerThread0" daemon [_thread_blocked, id=4636, stack(0x27040000,0x27140000)]
  0x1818c800 JavaThread "Attach Listener" daemon [_thread_blocked, id=3864, stack(0x26d00000,0x26e00000)]
  0x18189400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=4528, stack(0x26bc0000,0x26cc0000)]
  0x18137400 JavaThread "Finalizer" daemon [_thread_blocked, id=2404, stack(0x26a80000,0x26b80000)]
  0x18136000 JavaThread "Reference Handler" daemon [_thread_blocked, id=4568, stack(0x26940000,0x26a40000)]
=>0x181af000 JavaThread "main" [_thread_in_vm, id=4664, stack(0x00090000,0x00190000)]
Other Threads:
  0x1812fc00 VMThread [stack: 0x26800000,0x26900000] [id=3948]
  0x26e26400 WatcherThread [stack: 0x272c0000,0x273c0000] [id=3288]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation   total 4928K, used 192K [0x1a6f0000, 0x1ac40000, 0x1d190000)
  eden space 4416K,   4% used [0x1a6f0000, 0x1a720370, 0x1ab40000)
  from space 512K,   0% used [0x1ab40000, 0x1ab40000, 0x1abc0000)
  to   space 512K,   0% used [0x1abc0000, 0x1abc0000, 0x1ac40000)
tenured generation   total 10944K, used 0K [0x1d190000, 0x1dc40000, 0x226f0000)
   the space 10944K,   0% used [0x1d190000, 0x1d190000, 0x1d190200, 0x1dc40000)
compacting perm gen  total 12288K, used 1484K [0x226f0000, 0x232f0000, 0x266f0000)
   the space 12288K,  12% used [0x226f0000, 0x22863288, 0x22863400, 0x232f0000)
No shared spaces configured.
Dynamic libraries:
0x00400000 - 0x01d97000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\Flash.exe
0x77510000 - 0x77690000 C:\Windows\SysWOW64\ntdll.dll
0x76470000 - 0x76570000 C:\Windows\syswow64\kernel32.dll
0x762c0000 - 0x76306000 C:\Windows\syswow64\KERNELBASE.dll
0x6c7c0000 - 0x6c8a6000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\amtlib.dll
0x76570000 - 0x76670000 C:\Windows\syswow64\USER32.dll
0x75140000 - 0x751d0000 C:\Windows\syswow64\GDI32.dll
0x76880000 - 0x7688a000 C:\Windows\syswow64\LPK.dll
0x751d0000 - 0x7526d000 C:\Windows\syswow64\USP10.dll
0x76c80000 - 0x76d2c000 C:\Windows\syswow64\msvcrt.dll
0x760e0000 - 0x76180000 C:\Windows\syswow64\ADVAPI32.dll
0x76ae0000 - 0x76af9000 C:\Windows\SysWOW64\sechost.dll
0x76b90000 - 0x76c80000 C:\Windows\syswow64\RPCRT4.dll
0x75080000 - 0x750e0000 C:\Windows\syswow64\SspiCli.dll
0x75070000 - 0x7507c000 C:\Windows\syswow64\CRYPTBASE.dll
0x75340000 - 0x75f89000 C:\Windows\syswow64\SHELL32.dll
0x76680000 - 0x766d7000 C:\Windows\syswow64\SHLWAPI.dll
0x76020000 - 0x7609b000 C:\Windows\syswow64\COMDLG32.dll
0x71ed0000 - 0x7206e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_no ne_421189da2b7fabfc\COMCTL32.dll
0x74dc0000 - 0x74dc9000 C:\Windows\system32\VERSION.dll
0x733c0000 - 0x733f2000 C:\Windows\system32\WINMM.dll
0x74b60000 - 0x74b79000 C:\Windows\system32\AVIFIL32.dll
0x76970000 - 0x76acc000 C:\Windows\syswow64\ole32.dll
0x72840000 - 0x72854000 C:\Windows\system32\MSACM32.dll
0x724a0000 - 0x724c1000 C:\Windows\system32\MSVFW32.dll
0x76ad0000 - 0x76ad5000 C:\Windows\syswow64\PSAPI.DLL
0x750e0000 - 0x75140000 C:\Windows\syswow64\IMM32.dll
0x75270000 - 0x7533c000 C:\Windows\syswow64\MSCTF.dll
0x76430000 - 0x76465000 C:\Windows\syswow64\WS2_32.dll
0x76670000 - 0x76676000 C:\Windows\syswow64\NSI.dll
0x10000000 - 0x10028000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\PFF.dll
0x73960000 - 0x73a03000 C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc 0e5a\MSVCR90.dll
0x12000000 - 0x121cb000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\xerces-c_2_6.dll
0x72ee0000 - 0x72f7b000 C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442d b5b5\MSVCR80.dll
0x00250000 - 0x0025e000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\boost_threads.dll
0x00270000 - 0x0027f000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\boost_date_time.dll
0x738d0000 - 0x7395e000 C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc 0e5a\MSVCP90.dll
0x00290000 - 0x00297000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\boost_system.dll
0x32100000 - 0x321ca000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\Workspace.dll
0x745a0000 - 0x74730000 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7 cbf861225ca\gdiplus.dll
0x01da0000 - 0x01f00000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\dvacore.dll
0x76890000 - 0x7691f000 C:\Windows\syswow64\OLEAUT32.dll
0x022a0000 - 0x025f2000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\dvaui.dll
0x6c660000 - 0x6c7b4000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\AdobeOwl.dll
0x71080000 - 0x71421000 C:\Windows\WinSxS\x86_microsoft.vc90.mfc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4bf5400abf9d 60b7\mfc90u.dll
0x73400000 - 0x73405000 C:\Windows\system32\MSIMG32.dll
0x002f0000 - 0x00388000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\FlashIK.dll
0x02600000 - 0x028fa000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\dvaadameve.dll
0x003b0000 - 0x003c2000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\boost_signals.dll
0x003e0000 - 0x003f4000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\boost_filesystem.dll
0x01fe0000 - 0x02068000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\boost_regex.dll
0x01f20000 - 0x01f37000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\AlcidDLL.dll
0x02900000 - 0x03013000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\aflame.dll
0x03020000 - 0x0321a000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\aflamingo.dll
0x03220000 - 0x033c1000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\AdobeLinguistic.dll
0x715e0000 - 0x715fe000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\ahclient.dll
0x76330000 - 0x76424000 C:\Windows\syswow64\WININET.dll
0x760a0000 - 0x760a3000 C:\Windows\syswow64\Normaliz.dll
0x76180000 - 0x762b5000 C:\Windows\syswow64\urlmon.dll
0x76ff0000 - 0x7710c000 C:\Windows\syswow64\CRYPT32.dll
0x774e0000 - 0x774ec000 C:\Windows\syswow64\MSASN1.dll
0x76df0000 - 0x76fe9000 C:\Windows\syswow64\iertutil.dll
0x020a0000 - 0x020f6000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\LogSession.dll
0x766e0000 - 0x7687d000 C:\Windows\syswow64\SETUPAPI.dll
0x76d30000 - 0x76d57000 C:\Windows\syswow64\CFGMGR32.dll
0x76310000 - 0x76322000 C:\Windows\syswow64\DEVOBJ.dll
0x74b40000 - 0x74b49000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\adbeape.dll
0x73040000 - 0x7308b000 C:\Windows\system32\apphelp.dll
0x6c5d0000 - 0x6c65c000 C:\Windows\AppPatch\AcLayers.dll
0x737a0000 - 0x737b7000 C:\Windows\system32\USERENV.dll
0x73790000 - 0x7379b000 C:\Windows\system32\profapi.dll
0x72f80000 - 0x72fd1000 C:\Windows\system32\WINSPOOL.DRV
0x6c5b0000 - 0x6c5c2000 C:\Windows\system32\MPR.dll
0x6c390000 - 0x6c5a8000 C:\Windows\AppPatch\AcGenral.DLL
0x73410000 - 0x73490000 C:\Windows\system32\UxTheme.dll
0x747d0000 - 0x747df000 C:\Windows\system32\samcli.dll
0x731f0000 - 0x731f3000 C:\Windows\system32\sfc.dll
0x72690000 - 0x7269d000 C:\Windows\system32\sfc_os.DLL
0x72260000 - 0x72273000 C:\Windows\system32\dwmapi.dll
0x6c130000 - 0x6c389000 C:\Windows\AppPatch\AcXtrnal.DLL
0x71c10000 - 0x71c16000 C:\Windows\system32\SHUNIMPL.DLL
0x715d0000 - 0x715dd000 C:\Windows\system32\SortServer2003Compat.dll
0x73250000 - 0x7325f000 C:\Windows\WinSxS\x86_microsoft.vc90.mfcloc_1fc8b3b9a1e18e3b_9.0.30729.4148_none_4973eb1d7 54a9dc9\MFC90FRA.DLL
0x6c010000 - 0x6c124000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\amtservices.dll
0x74de0000 - 0x74dfc000 C:\Windows\system32\IPHLPAPI.DLL
0x74dd0000 - 0x74dd7000 C:\Windows\system32\WINNSI.DLL
0x736c0000 - 0x73718000 C:\Windows\system32\WINHTTP.dll
0x73670000 - 0x736bf000 C:\Windows\system32\webio.dll
0x6bfa0000 - 0x6c00a000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\adobe_caps.dll
0x76b00000 - 0x76b83000 C:\Windows\syswow64\CLBCatQ.DLL
0x73090000 - 0x73185000 C:\Windows\system32\propsys.dll
0x73760000 - 0x73781000 C:\Windows\system32\ntmarta.dll
0x76920000 - 0x76965000 C:\Windows\syswow64\WLDAP32.dll
0x05820000 - 0x05840000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\asneu.dll
0x06b20000 - 0x08069000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\fr_FR\Configuration\FlashResources.dll
0x73490000 - 0x734cc000 C:\Windows\system32\OLEACC.dll
0x06180000 - 0x06210000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\AdobePIP.dll
0x749c0000 - 0x74aa7000 C:\Windows\system32\ddraw.dll
0x74d30000 - 0x74d36000 C:\Windows\system32\DCIMAN32.dll
0x72290000 - 0x72453000 C:\Windows\system32\D3D9.DLL
0x72280000 - 0x72286000 C:\Windows\system32\d3d8thk.dll
0x6b0e0000 - 0x6b685000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\Common\Configuration\authplay.dll
0x74520000 - 0x74592000 C:\Windows\system32\DSOUND.dll
0x74880000 - 0x748a5000 C:\Windows\system32\POWRPROF.dll
0x71600000 - 0x71679000 C:\Windows\system32\mscms.dll
0x6d980000 - 0x6da6b000 C:\Windows\system32\dbghelp.dll
0x731c0000 - 0x731ee000 C:\Windows\system32\mlang.dll
0x74bf0000 - 0x74ceb000 C:\Windows\system32\WindowsCodecs.dll
0x72070000 - 0x721a2000 C:\Windows\System32\msxml3.dll
0x729d0000 - 0x72a09000 C:\Windows\system32\MMDevAPI.DLL
0x72ae0000 - 0x72ae8000 C:\Windows\system32\serwvdrv.dll
0x72ad0000 - 0x72ad8000 C:\Windows\system32\umdmxfrm.dll
0x729a0000 - 0x729d0000 C:\Windows\system32\wdmaud.drv
0x72990000 - 0x72994000 C:\Windows\system32\ksuser.dll
0x72980000 - 0x72987000 C:\Windows\system32\AVRT.dll
0x72860000 - 0x72868000 C:\Windows\system32\msacm32.drv
0x72830000 - 0x72837000 C:\Windows\system32\midimap.dll
0x6bf70000 - 0x6bf8b000 C:\Program Files (x86)\Common Files\Adobe\APE\3.1\adbeapecore.dll
0x74850000 - 0x7487e000 C:\Windows\System32\shdocvw.dll
0x71c20000 - 0x71c8f000 C:\Windows\system32\ntshrui.dll
0x735e0000 - 0x735f9000 C:\Windows\system32\srvcli.dll
0x74800000 - 0x7480b000 C:\Windows\system32\cscapi.dll
0x747f0000 - 0x747fa000 C:\Windows\system32\slc.dll
0x74d70000 - 0x74d86000 C:\Windows\system32\CRYPTSP.dll
0x73830000 - 0x7386b000 C:\Windows\system32\rsaenh.dll
0x733b0000 - 0x733be000 C:\Windows\system32\RpcRtRemote.dll
0x6bf20000 - 0x6bf69000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\BIB.dll
0x6bee0000 - 0x6bf20000 C:\Program Files (x86)\Adobe\Adobe Flash CS5\BIBUtils.dll
VM Arguments:
jvm_args: -Djava.library.path=C:\ProgramData\Adobe\CS5\jre\bin -Djava.Home=C:\ProgramData\Adobe\CS5\jre -Xbootclasspath/a:;C:\Program Files (x86)\Java\jre6\bin\javaw.exe -Djava.awt.headless=true -Xmx128m
java_command: <unknown>
Launcher Type: generic
Environment Variables:
JAVA_HOME=C:\ProgramData\Adobe\CS5\jre
CLASSPATH=C:\Program Files (x86)\Java\jre6\bin\javaw.exe
PATH=C:\ProgramData\Adobe\CS5\jre\bin;C:\Program Files (x86)\Macromedia\Flash 8\;C:\Program Files (x86)\PC Connectivity Solution\;c:\devkitPro\msys\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C :\Program Files (x86)\CyberLink\Power2Go\;C:\Program Files (x86)\Autodesk\Backburner\;C:\Program Files (x86)\Common Files\Autodesk Shared\;C:\Program Files (x86)\Common Files\DivX Shared\;C:\Program Files (x86)\Common Files\Autodesk Shared\AdLM\R1;C:\PROGRA~2\PICC;C:\PROGRA~1\TIEDUC~1\TI-83P~1\UTILS;C:\Program Files (x86)\Microchip\MPLAB C32 Suite\bin;C:\Program Files (x86)\Microchip\MPLAB IDE\VDI;C:\Program Files (x86)\HI-TECH Software\PICC\9.70\bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows \System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Csound\bin;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files\TortoiseSVN\bin;C:\Program Files (x86)\TortoiseSVN\bin;C:\Program Files (x86)\Universal Extractor;C:\Program Files (x86)\Universal Extractor\bin;c:\devkitPro\devkitARM\arm-eabi\bin;C:\devkitpro\devkitARM\bin;c:\devkitpro \msys\bin;c:\devkitpro\devkitarm;C:\devkitPro\devkitARM\libexec\gcc\arm-eabi\4.1.1;C:\Prog ram Files (x86)\Cracklock\Bin;C:\Program Files (x86)\OpenVPN\bin;C:\Users\Malekbr\AppData\Local\Start++\LNKs;C:\Users\Malekbr\AppData\Lo cal\Start++\CMDs
USERNAME=Malekbr
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 6, GenuineIntel
---------------  S Y S T E M  ---------------
OS: Windows XP Build 2600 Service Pack 3
CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 23 stepping 6, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1
Memory: 4k page, physical 4192696k(2476844k free), swap 10479180k(8629468k free)
vm_info: Java HotSpot(TM) Client VM (16.0-b13) for windows-x86 JRE (1.6.0_18-b07), built on Dec 17 2009 13:35:55 by "java_re" with MS VC++ 7.1 (VS2003)
time: Tue May 11 18:03:33 2010
elapsed time: 1 seconds
(I think these are from compatibility mode).
I hope the informations I gave will help figure out the problem, and thank you .

Hi,
In case some people are still trying to find a solution to this problem.
In order to solve this I had to do the following:
Assuming you installed the latest Java Runtime, in my case Java 1.6, you will need to uninstall it from your machine, delete the  bin and lib folders from C:\ProgramData\Adobe\CS5\jre.
The next step google for ‘Java Runtime Environment 5.0 Update 22′.Install it and then  copy the bin and lib folders back to C:\ProgramData\Adobe\CS5\jre. After that you can go and install Java runtime 1.6 back. It’s  works with no errors now. The issue seems to be that Java 1.6 does not play nicely with Flash CS5 and CS5.5. This link helped me find the solution.
Chris

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    Sounds like a graphics driver problem.
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    Set the library as "merge into code" and the problem doesn't happen.

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    Quynh
    Flash Authoring, QA

  • Flash cs5 backward compatibile with flash cs4

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  • BIG PROBLEM.....Flash CS5 won't recognise Freehand files

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    pgmeier rules!
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  • Flash CS5 problem - missing text

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    Hi,
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        rate_mc.rate_anim_mc.fl_rate.text = my_xml.firstChild.childNodes[cnt].attributes.rate;
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    I'm using CS3/CS4/CS5 and a standalone After effects CS5.5 here side by side without issues  - on Vista 64. Can't tell you much specific about Flash, though, since I use it too rarely. Bridge may have a temper, but most of these "issues" relate to Mini-Bridge in Photoshop CS5, which nobody forces you to use and people being unhappy with thinbgs like contact sheets or PDF catalogs having moved to Bridge ratehr than still being PS scripts. So from where I stand, these are non-issues. Of course you'll have to live with the fact that things like browsing in Bridge or editing originals are always wired in such a way as to use the latest version of a suite, which might cause compatibility issues when e.g. trying to invoke Bridge in CS4 to browse something, which will then launch Bridge CS5. None of this is unresolvable, though, and mostly requires editing Bridge prefs and your system's fiel association handling... With regards to your otehr issues, I realyl recommend you give Process Explorer a spin. if this happens even on fresh system installs, the most likely cause is some missing DLL, which you also can only find out this way. A blindfire approach to this problem would be to simply install any .NET and MSVC runtime you can get a hold of and similar stuff, but this might only add unnecessary files and still miss the one that you would need...
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