Flash in HTML-based AIR app: Urls do not open

Hy there
Like the title states, I have a HTML-based AIR application, which embeds flash. This flash opens Links which should eventually open the default browser. For this I previously had to set the following property in my AIR application:
window.htmlLoader.navigateInSystemBrowser = true;
Like this the URL calls were forwarded to outside the application and then opened the webbrowser. We had successfully tested this on various systems.
However, now there are users of our application, who report that on their system (Including WinXP Professional SP3!) the websites do not open at all. When clicking on a link inside the app nothing happens.
Their system:
Hardware: Lenovo IdeaPad S12
Windows XP Home Edition v2002 Service pack 3
IE 7 (Version 7.0.5730.13)
Firefox 3.5.7
I had a look at the system and things like switching the default browser or re-installing Firefox did not work. Unfortunately this is a critical issue and kinda urgent so any help would be greatly appreciated. Thanks very much.

Thank you for reporting back and letting us know.
Chris

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Flash in HTML-based AIR app: Urls do not open

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