Flash is not working in Adobe Acrobat Reader

Hi - I created a bunch of Flash tabs in Flash CS6 - they work great - but I want to put them into Adobe Acrobat X PRO (the writer) and they imported just fine and work just great inside of Acrobat X PRO.  However when I go to send the exported PDF with the Flash elements inside of it - to someone who only has Acrobat Reader (but doesn't have the Flash plug-in installed on their machine) - that person can open the PDF and can even view the Flash element but they get a yellow bar across the top of the PDF that says they must install the Flash plug-in to use it.  Well that is great but this PDF is being used out in the field where they cannot install the Flash plugin....
I am suprised it does this because Flash importing and exporting capability is native to Acrobat Reader...and I thought I read that Acrobat has flash reading/rendering capability natively built into the Reader itself.  Am I wrong - and/or does anyone have a workaround for this?? 
Andrew

Hi andrewpweyrich
What is the version of Adobe Reader You're using ?
Flash has been removed from the Reader X in latest releases and also it has been removed from Reader XI.
You Need to sepeately download and install the Flash plug-in to view the flash content.

Similar Messages

  • Full screen auto-hide feature does not work with Adobe Acrobat Reader add-on 11.0.0.379 in Firefox 17.01.

    "Full screen" menu item and its keyboard short cut F11 stop working with Acrobat Reader. The Firefox top edge border does not hide once you have moved around in the Acrobat document. Therefore it is not possible to display PDF documents in a true full screen mode within Firefox. The auto-hide full screen mode works nicely with other Firefox windows, so apparently the Acrobat Reader add-on breaks the feature. Windows 7 64-bit.

    From the JS API Reference of the print method:
    Non-interactive printing can only be executed during batch, console, and menu
    events.
    Outside of batch, console, and menu events, the values of bUI and of interactive are ignored
    and a print dialog box will always be presented.

  • This.print(pp) with interactive type silent or automatic does not work  after upgrade acrobat reader 9 to acrobat reader 11

    After an upgrade of acrobat reader 9 to acrobat reader 11 the automatic printing of a pdf. The pdf is opened, but the print does not happen. With acrobat reader 9 it works. But with acrobat reader 11 the printing does not happen.
    I discovered when you specify pp.constants.interactionLevel.full it works on acrobat reader 11. But when you specify pp.constants.interactionLevel.silent or pp.constants.interactionLevel.automatic it does not work on acrobat reader 11. But with the full option we have a dialog  print box
    we do not want.
    In our jsp we load a pdf document and create a message handler to detect the print events of a pdf document that is in an <object> tag.
    In the pdf document we add
    package be.post.lpo.util;
    import org.apache.commons.lang.StringEscapeUtils;
    import org.apache.commons.lang.StringUtils;
    public class AcrobatJavascriptUtil {  
        public String getPostMessageToHostContainer(String messageName, String messageBody){
            return "var aMessage=['"+messageName+ "', '"+ messageBody+"'];this.hostContainer.postMessage(aMessage);";
        public String getAutoPrintJavaScript(String interactiveType, String printerName,String duplexType) {    
            String interactiveTypeCommand = "";
            if (StringUtils.isNotBlank(interactiveType)){
                interactiveTypeCommand = "pp.interactive = " + interactiveType + ";";
            String duplexTypeCommand = "";
            if (StringUtils.isNotBlank(duplexType)){
                duplexTypeCommand = "pp.DuplexType = " + duplexType + ";";
            return "" + // //
                    "var pp = this.getPrintParams();" + // //
                    // Nointeraction at all dialog, progress, cancel) //
                    interactiveTypeCommand + //
                    // Always print to a printer (not to a file) //
                    "pp.printerName = \"" + StringEscapeUtils.escapeJavaScript(printerName) + "\";" + //
                    // Never print to a file. //
                    "pp.fileName = \"\";" + //
                    // Print images using 600 DPI. This option MUST be set or some barcodes cannot //
                    // be scanned anymore. //
                    "pp.bitmapDPI = 600;" + //
                    // Do not perform any page scaling //
                    "pp.pageHandling = pp.constants.handling.none;" + //
                    // Always print all pages //
                    "pp.pageSubset = pp.constants.subsets.all;" + //
                    // Do not autocenter //
                    "pp.flags |= pp.constants.flagValues.suppressCenter;" + //
                    // Do not autorotate //
                    "pp.flags |= pp.constants.flagValues.suppressRotate;" + //
                    // Disable setPageSize i.e. do not choose paper tray by PDF page size //
                    "pp.flags &= ~pp.constants.flagValues.setPageSize;" + //
                    // Emit the document contents. Document comments are not printed //
                    "pp.printContent = pp.constants.printContents.doc;" + //
                    // printing duplex mode to simplex, duplex long edge, or duplex short edge feed //
                    duplexTypeCommand +
                    // Print pages in the normal order. //
                    "pp.reversePages = false;" + //
                    // Do the actual printing //
                    "this.print(pp);";
    snippets for java code that adds
    package be.post.lpo.util;
    import org.apache.commons.lang.StringUtils;
    import com.lowagie.text.Document;
    import com.lowagie.text.DocumentException;
    import com.lowagie.text.pdf.PdfAction;
    import com.lowagie.text.pdf.PdfDestination;
    import com.lowagie.text.pdf.PdfImportedPage;
    import com.lowagie.text.pdf.PdfName;
    import com.lowagie.text.pdf.PdfReader;
    import com.lowagie.text.pdf.PdfWriter;
    import java.io.IOException;
    import java.io.InputStream;
    import java.io.OutputStream;
    import java.util.ArrayList;
    import java.util.Iterator;
    import java.util.List;
    public class PdfMergerUtil{
        private static final PdfName DID_PRINT = PdfName.DP;
        private static final PdfName WILL_PRINT = PdfName.WP;
        private List<PdfActionJavaScriptHolder> actionJavaScripts = new ArrayList<PdfActionJavaScriptHolder>();
        private class PdfActionJavaScriptHolder{
            private final PdfName actionType;
            private final String javaScript;
            public PdfActionJavaScriptHolder(PdfName actionType, String javaScript) {
                super();
                this.actionType = actionType;
                this.javaScript = javaScript;
            public PdfName getActionType(){
                return this.actionType;
            public String getJavaScript(){
                return this.javaScript;
        public void writePdfs(OutputStream outputStream, List<InputStream> documents, String documentLevelJavaScript) throws Exception {
            Document document = new Document();
            try {          
              // Create a writer for the outputstream
              PdfWriter writer = PdfWriter.getInstance(document, outputStream);
              document.open();      
              // Create Readers for the pdfs.
              Iterator<PdfReader> iteratorPDFReader = getPdfReaders(documents.iterator());
              writePdfReaders(document, writer, iteratorPDFReader);
              if (StringUtils.isNotBlank(documentLevelJavaScript)){
                  writer.addJavaScript(documentLevelJavaScript);
              addAdditionalActions(writer);
              outputStream.flush();      
            } catch (Exception e) {
                e.printStackTrace();
                throw e;
            } finally {
                if (document.isOpen()){
                    document.close();
                try {
                    if (outputStream != null){
                        outputStream.close();
                } catch (IOException ioe) {
                    ioe.printStackTrace();
                    throw ioe;
        public void addAdditionalDidPrintAction(String javaScript){
            actionJavaScripts.add(new PdfActionJavaScriptHolder(DID_PRINT, javaScript));   
        public void addAdditionalWillPrintAction(String javaScript){
            actionJavaScripts.add(new PdfActionJavaScriptHolder(WILL_PRINT, javaScript));   
        private void writePdfReaders(Document document, PdfWriter writer,
                Iterator<PdfReader> iteratorPDFReader) {
            int pageOfCurrentReaderPDF = 0;      
              // Loop through the PDF files and add to the output.
              while (iteratorPDFReader.hasNext()) {
                PdfReader pdfReader = iteratorPDFReader.next();
                // Create a new page in the target for each source page.
                while (pageOfCurrentReaderPDF < pdfReader.getNumberOfPages()) {
                  document.newPage();
                  pageOfCurrentReaderPDF++;          
                  PdfImportedPage page = writer.getImportedPage(pdfReader, pageOfCurrentReaderPDF);
                  writer.getDirectContent().addTemplate(page, 0, 0);          
                pageOfCurrentReaderPDF = 0;
        private void addAdditionalActions(PdfWriter writer) throws DocumentException{
            if (actionJavaScripts.size() != 0 ){
                PdfAction action = PdfAction.gotoLocalPage(1, new PdfDestination(PdfDestination.FIT), writer);
                writer.setOpenAction(action);
                for (PdfActionJavaScriptHolder pdfAction : actionJavaScripts ){
                    if (StringUtils.isNotBlank(pdfAction.getJavaScript())){
                        action = PdfAction.javaScript(pdfAction.getJavaScript(), writer);
                        writer.setAdditionalAction(pdfAction.getActionType(), action);
        private Iterator<PdfReader> getPdfReaders(Iterator<InputStream> iteratorPDFs) throws IOException {
            List<PdfReader> readers = new ArrayList<PdfReader>();
              while (iteratorPDFs.hasNext()) {
                InputStream pdf = iteratorPDFs.next();
                PdfReader pdfReader = new PdfReader(pdf);
                readers.add(pdfReader);        
            return readers.iterator();
    JSP code
    <script type="text/javascript" src="<bean:message key="scripts.js.internal.jquery" bundle="app"/>"></script>
        <script language="javascript">
        function goToDidPrintUrl(){
            var url = "<%=didPrintUrl%>";
            window.location.assign(url);
        function createMessageHandler() {
            var PDFObject = document.getElementById("myPdf");
            PDFObject.messageHandler = {
                onMessage: function(msg) {
                     if (msg[0] == "WILL_PRINT"){      
                        $("#printingTransitFeedBackMessage").text('<%=willPrintMessage%>');                   
                     if(msg[0] == "DID_PRINT"){
                        $("#printingTransitFeedBackMessage").text('<%=didPrintMessage%>');               
                        setTimeout('goToDidPrintUrl()',4000);
                onError: function(error, msg) {
                    alert(error.message);
        </script>
    </head>
    <body onLoad="createMessageHandler();">
    <div id="printingTransitFeedbackArea">
      <div class="info" id="printingTransitFeedBackMessage"><%=documentOpenMessage%></div>
    </div>
    <object id="myPdf" type="application/pdf" width="100%" height="100%"  data="<%=toBePrintedUrl%>">
    </object>
    </body>

    From the JS API Reference of the print method:
    Non-interactive printing can only be executed during batch, console, and menu
    events.
    Outside of batch, console, and menu events, the values of bUI and of interactive are ignored
    and a print dialog box will always be presented.

  • Database connection is not working in Free Acrobat Reader

    Hi,
    I am working on a pdf that imports data from an sql server. I got it working flawlessly in livecycle and in Acrobat Reader Pro. But in Free acrobat reader it makes an index error on the click event on the button that runs the javascript for getting a record.
    I applied reader extension from Acrobat Reader Pro, but never the less it won't work.
    My question: Does Free Acrobat Reader support this kind of database lookup with RE enabled.
    I have tried both with formcalc and javascript. Both works in livecycle and the pro version of acrobat reader.
    I am only working on the client side and do not utilize livecycle server.
    example code:
    var nIndex = 0;
    while(xfa.sourceSet.nodes.item(nIndex).name != "Dataforbindelse"){nIndex++;}
    var oDB = xfa.sourceSet.nodes.item(nIndex).clone(1);
    oDB.nodes.item(1).query.setAttribute("text", "commandType");
    oDB.nodes.item(1).query.select.nodes.item(0).value = "SELECT * FROM [Wennstrom Fuel Systems DK$Service Header] WHERE [No_] = '458SV0"+form1.main.NavID.rawValue+"'";
    oDB.open();
    oDB.close();
    The java error:
    GeneralError: Operation failed.
    XFAObject.item:2:XFA:form1[0]:main[0]:Button7[0]:click
    Index value is out of bounds
    //Casper  

    Hi andrewpweyrich
    What is the version of Adobe Reader You're using ?
    Flash has been removed from the Reader X in latest releases and also it has been removed from Reader XI.
    You Need to sepeately download and install the Flash plug-in to view the flash content.

  • CS4 suite serial number does not work for Adobe Acrobat Pro

    Hello,
    I am looking for a solution for the serial number issue I am having with Adobe Acrobat Pro. All of other programs within the suite open fine, but when I open Adobe Acrobat Pro it asks for a serial number. When I type in the serial number, I am given a red "X".
    I have called customer support, but they haven't been able to give me any information that will resolve my issue (uninstalled 4 times now). I have Vista and have looked online and on the Adobe website to find a solution. It looks like others are having the same issue from what I can tell while searching. I have run the script too and then reinstalled, but still nothing.

    After some stupid upgrade in my computer (who knows as Microsoft is always doing something), my Acrobat 9 in CS4 stopped working. The error message said to uninstall and reinstall Acrobat. So I went through the control panel and uninstalled it. I then loaded the CD and reinstalled. However the reinstall would NOT accept the orginal serial number. I called Adobe and they gave me a different serial number. Before I let the guy nof the line I tried the  number and it did NOT work! So then he gave me another number which  asked for the previous verison- apparently it was an upgrade number. Luckily I had my old CS3 software and I gave it that number and then it accepted the install. The program now works BUT there is no longer any ADD/REMOVE choice in the CS4 suite in the control panel. There is no way to automatically remove this program anymore! What a mess.
    After reading some of the installation problems others have had and no solutions, I count myself lucky! At least I was able to get the program running.
    Therefore my advise on the serial number problem is to get Adobe on the phonen and get them to give you a number that will work, and don't hang up until you know the program is working!
    If anyone knows how to add the Acrobat to the the add/remove functions in the control panel, please let me know!

  • Adobe thumbnail preview does not work in adobe acrobat 8.0

    Hi ,
    I have user login using his profile and suddenly his not able to view thumbnail preview of PDF file using navigation panel but the thumbnail preview
    work in administrator profile.
    Si, I guess some settings blocking in user profile to view thumbnail preview.
    I have checked the settings that I know but it still does not work.
    Please advise.
    It is adobe acrobat 8.0 professional using win XP SP3

    Thanks for answering my queries.
    Could you please let get me the following details as well:
    1. The version of Adobe Reader installed on your system.
    2. The default PDF viewing application on your system. You can find the same by double clicking on a PDF on your system and see which application is used to render the PDF.
    3. The value of the following registries:
    HKEY_CLASSES_ROOT\Software\Adobe\Acrobat\Exe
    HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\Open\command
    HKEY_CLASSES_ROOT\AcroExch.Document.7\shell\Read\command
    Ankit

  • Hyperlinks not working in adobe acrobat 7.0 browser control type library 1.0

    Hi,
    We have used the adobe acrobat 7.0 browser control type library 1.0  in our VB 6.0 project to show the pdf files.
    We generate pdf files using oracle reports. We have generated some pdf files which contains hyperlink to UNC path.
    If we open that pdf file using acrobat reader it works fine and we can access the file kept on the path specified at hyperlink,
    problems arise when we open that file from front end ie. from VB 6.0 which uses the browser control, we are not able open the files through the links.
    Could you please help us on this. Are we missing any properties or methods of the browser control? Or we need to use higher version of the control.
    Thank you.

    Thanks for your reply. I'll check at Adobe forums as you suggested. If you're right that no Firefox plugin is available for my version of Adobe Acrobat, I'll have to give up using Firefox just after installing it! And I do like it!

  • Dynamic Stamps Not Working in Adobe Acrobat Pro

    Hi everyone, the dynamic stamps on Adobe Simultaneous Review are no longer working for us. I have Adobe Acrobat Pro 9 (it works for me) but it's not working for many other people (they have Adobe Acrobat Pro X). Does anyone know how we can fix this. I think the problem started occurring a few months ago.
    Many Thanks!
    Joy

    You can shutting down Acrobat and then try moving (DO NOT DELETE - you may want put them back afterward if this doesn't work) the Collab and Sync folder out of the User's Acrobat folder and then rejoin the Shared Review to see if the Dynamic Stamps reappear.

  • Javascript does not work in Adobe 9 Reader

    I have created a Parent PDF Index with attachments. Next to each document name, I have 3 icons (PDF, Print and Email icons). The PDF Icon has a basic link: "Go to page in another document" The Print Icon has the "Go to page in another document" link and a javascript: app.execMenuItem("Print"); -When someone clicks the Print Icon, the attached document opens and the Print Box opens to print the attached document. The Email icon has the "Go to page in another document" link and a javascript: app.execMenuItem("AcroSendMail:SendMail"); -When someone clicks the Email Icon, the attached document opens and is automatically attached to a blank email. These links and javascripts worked perfectly in Adobe 8 Professional, Adobe 7 Reader and Adobe 8 Reader. However, the Print and Email functions are not working correctly in Adobe 9 Reader. The Print Icon is clicked and the Print Box opens first and the document opens last (therefore, it is printing the Index not the attached document). Same thing with the Email Icon...it is emailing the Index not the attached document. Is there anything I can do to fix this issue? Thank you in advance for your help!

    Security restrictions changed for execMenuItem(). Here's what the documentation says about it:
    "(Acrobat 8.0) The execution of  menu items through execMenuItem method  is restricted to a short list of safe menus. The execMenuItem method will silently fail if a named menu  item is executed that is not on the safe menu list. Menu items may be removed in future releases, or their behavior may change.
    To see the list of safe  menus, create a form button, and in the Button Properties dialog box,  select the Actions tab. From the Select Action list, select “Execute  a menu item”. Finally, click the Add button to see the Menu Item dialog  box with the list of safe menus.
    The app.execMenuItem method may be executed, without  restriction, in a privileged context, such as in the console or in a  batch sequence. For folder JavaScript, app.execMenuItem can be executed, again, without restriction,  through a trusted function with raised privilege. See Example 4, below.
    Another approach to  executing app.execMenuItem without  restriction is through Sign & Certify. When the document author  signs and certifies the document, privileged methods can be executed  from a non-privileged context provided the document consumer lists the  author’s certificate in the list of trusted identities and the consumer  trusts the author for execution of embedded high privilege JavaScript."
    See here: http://livedocs.adobe.com/acrobat_sdk/9.1/Acrobat9_1_HTMLHelp/wwhelp/wwhimpl/common/html/w whelp.htm?context=Acrobat9_HTMLHelp&file=JS_API_AcroJS.88.131.html#1995136

  • Load xml works on designer but not works in adobe acrobat

    Hi
    I have load a xml file on the file -> properties of the form.
    When I preview the pdf all works ok, but when I have saved the document and I have opened the pdf file with adobe acrobat. Then data hasn't loaded.
    Somebody know what happen?
    Thanks
    Ruben

    Unfortunately, Adobe no longer supports Acrobat 7.  Not only that, but I don't believe it was ever supported in a Citrix environment. 
    You will need to upgrade to at least Acrobat 8 for general support (and official Citrix compatibility).

  • Adobe Flash Player not working in Adobe Connect only on Tablet PC

    When logging into Adobe Acrobat Connect Pro on a Tablet PC, the following message is observed.
    Flash Player 9.0.0.0 or above is required
    Adobe Acrobat Connect Pro requires the Flash Player browser plugin, version 9.0.0.0 or above. Please download and install the Flash Player to continue.
    Download Flash Player
    Refresh Homepage
    Adobe Flash player 10.0.45.2 is installed on the Tablet, when we check the adobe flash player version from http://kb2.adobe.com/cps/155/tn_15507.html it shows the correct version (10.0.45.2)
    Tablet PC has Windows XP SP2 OS.
    Any Suggestion on this issue?
    Please let me know if more information is required.

    Upgrade of office 2007 had caused this issue.  Office 2007 Infopath had broken the functionality on tablet pc. 
    Solution: Delete register key under
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform]
    "InfoPath.2"=""

  • Links in pdf file not working properly (in Acrobat Reader)

    Hello everybody
    I'm converting a book I wrote from mobi to pdf with Calibre. While formatting the document, I used some html, including a few links between different parts of the same document.
    However, when I test the pdf document in Acrobat and I click on links, they always send me about a page before of what I marked with the a name attribute... This doesn't happen when I try the book on the calibre pdf reader...
    I've been looking around but can't find why. I've checked my book on mobi, and everything is OK there. This only seems to happen on the document itself on with the way Acrobat reads it.
    Any ideas or explanations?
    Thanks!

    You might want to check with Calibre about the issue. If you had Acrobat you could reset the bookmarks. Since Adobe created the initial PDF document standard, I have seen this in PS files where bookmarks were placed on a page before any content was placed on the page. The bookmark was in the limbo area were a page might not exist if no content were added to the page.

  • Keynote 08 Flash Export not compatible with Adobe Acrobat Connect Pro

    Hello
    Our company uses Keynote extensively for presentations. We also give presentations online using Adobe Acrobat Connect Professional (hosted, formerly known as Macromedia Breeze - <http://www.adobe.com/products/acrobatconnectpro/>). Where as it's a great environment for online seminars (best I've seen), it fails dramatically when you upload a looping Flash file created in Keynote. I first tried this in Keynote '06 and now in '08.
    When I tried in Keynote 06, the animation was three slides looping, synced to an audio track. When I tried in '08, it was one slide with (the new) animations looping over 20 seconds (or so) without a soundtrack.
    I have some contact with Adobe, and this issue has been sent to their engineering department, but they seem to think there's something funky about the format of the file that Keynote exports. I'm trying to gather more data for them to investigate with.
    Does anyone know what version of Flash Apple's export is most like? Do we have any specs on the file export format?
    Has anyone tried using Flash exports in other Flash-using online environments?
    Thanks!
    ~brian

    I believe I figured it was somewhere between Flash 5 and Flash 6. I say this because while the resulting presentations could be opened in QuickTime (which only uses Flash 5) a better result would be achieved by viewing in the browser. Either that, or QuickTime's Flash 5 support isn't complete.

  • A mailto-link does not work anymore in Acrobat Reader XI

    A mailto-link, i.e. mailto:[email address]?subject=[subject] in a PDF does not work anymore as it should be. Het whole mailto string is send to the TO-line in Outlook 2010.
    ==>

    Hmm... worked on 10.8 doesn't work on 10.9... that would seem to answer your question... you upgraded from something that does work, to something that doesn't
    Go to http://forums.adobe.com/community/premiere and, in the area just under Ask a Question, type in
    mavericks
    You may now read all the previous discussions on this subject... be sure to click the See More Results at the bottom of the initial, short list if the initial list does not answer your question
    I am Windows so did not bookmark the messages, but I have seen SOME message threads with SOME solutions for SOME mavericks problems

  • The "sign document" function is not working in Adobe Acrobat X 10.1.8?

    I had an issue with Adobe Acrobat erroring with an error message relative to the Crypto file in Windows.  I attempted to do the file folder renamaing to 'old', etc. to no avail.  When I tried to restore everything to it's original state, the sign document window appears (see below), but when I click on the sign document buttone, nothing happens at all.  I have tried this in multiple documents, through multiple siging routes, and all the same non-result.  I have also reinstalled Acrobat to no avail; advice?

    This is the Reader forum; the Acrobat one is here:
    http://forums.adobe.com/community/acrobat

Maybe you are looking for