Following software update allert on my MacBookPro (running Leopard, I think) it has been black screened and fan running for 4 hours now without restarting. What should I do?
I tried to push on/off button till it stoted, which it did, but when I pressed it back on again, same thing happened. What should I do?
I tried to push on/off button till it stoted, which it did, but when I pressed it back on again, same thing happened. What should I do?
Similar Messages
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Black screen and fan running full- bore
Computer was running fine when I closed the lid (no shutdown) to put it to sleep for the night. Next morning as usual I opened the lid but the screen showed no signs of waking up. The battery was apparently dead so I plugged it in. Pushed the power button and the fan came on full-bore and the screen never showed a sign of coming to life. Restart, no help. Attempted to zap the PRAM but no signs that the key commands were recognized. (2 month old keyboard after the computer took a nasty fall and the old one popped out damaging the ribbon cable connector). Inserted a disk I thought would allow the computer to boot off of, it did some spinning but no change in computer's operational status. Eject button or key commands now fail to get the CD out. The only way to restart is to press power button until computer goes off then press again to start. The fan just keeps on running but nothing on the screen.
Connected computer to external monitor, no help, even after restarting. The monitor is connected to a G4 platinum tower so I know it works.
I also don't see a way to eject the inserted CD manually as command E, eject button, won't eject it.
I'm at a loss! First time a Mac has gotten the best of me. None of my years of little trick gathering has helped.I tried holding down the trackpad button (forever), no help.
Was the computer all the way off (no lights, fan, sounds, etc.)?
Hold down the power button for ten seconds to shut everything off. If that doesn't do the trick, unplug the power adapter and remove the main battery. Then put them back, hold down the trackpad button, and start up. Is your CD ejected this time? If not, shut everything down again.
If it's a bootable CD, try booting to it after resetting the PRAM: hold down the p and r keys while starting up, and keep holding them down until you've heard three or four startup chimes (if you hear any). After the chimes, release those keys and immediately press the c key to force the PB to try to start up from the CD. Any luck? If the CD isn't a bootable one, of course there's no point in trying this step.
I tried restarting in the firmware mode (command, option, O, F), no help.
I don't know anything about that, so I'm no help with it either.
Before the black screen problem I noticed the battery would run down to zero overnight when the lid was closed and computer was sleeping. I'm not sure this is normal.
Definitely NOT normal, and this is undoubtedly a clue to what's wrong. Something is allowing the battery to drain when it shouldn't. (Batteries, actually, since the backup battery will also drain completely within 10-15 minutes after the main battery, if no AC adapter is connected.) This strongly suggests a short circuit to me. But tell me: do you always leave the Powerbook sleeping on battery power overnight, without the AC adapter connected? Or does the battery drain even with the adapter connected? That would point to a fault in the adapter or in the charging circuitry inside the Powerbook.
A short circuit might leave marks on the surfaces that are coming into contact and shouldn't be. Check the inside of the bottom panel, the logic board surface components, the underside of the keyboard, and whatever else you can see for visible signs of shorting. If you can see that something has been shorting against the inside of the bottom panel, as has occasionally been reported here, cover the affected spot with a small piece of electrical tape to insulate it. Tighten all visible screws — you'll need Phillips #0 and Torx #8 drivers. Look for empty screw holes: a screw wandering around loose inside could cause untold damage.
My AC adapter appears to work fine, it, like the battery, is only a couple of months old. Thing ringlight shows normally.
By "normally," do you mean orange while charging, green when the battery is fully charged, and never flashing, red, or off? That's what normal is.
If you haven't tried to recharge your internal backup battery as described in step 6 of the "Testing Backup Battery" article I linked above, do. Of course you won't be able to see or set the date and time or verify that the battery has been charged, but you can at least do what is supposed to charge it and hope for the best. Again, if it is discharged and hasn't been recharged in the course of all your machinations so far, everything else you do is doomed to fail until it gets recharged.
If after that nothing has changed, you might try disconnecting the backup battery from the logic board. Doing so will sometimes allow a PB to start up that has been prevented from doing so by a stone-dead backup battery. Consult the iFixit Guide for your particular Tibook model to find out exactly where the backup battery connector is in it. In my 1GHz Tibook, it's a small white connector under the right-hand Shift key, with red, white and black wires attached.
If none of this helps, I'm afraid you're due for a trip to the repair shop. -
My iphone5 was accidentally disconnected while updating OS8.2 in my MacBook Pro and now it's stuck with an apple logo on its screen and won't turn on or off. What should I do?
Connect to iTunes and restore. If you have difficulty, you may have to put the device into Recovery Mode. See the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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My brand new iPhone 4 is quitting apps unexpectedly, turning into a black screen and then restoring to home page. Restarting procedures didn't correct problem. Shall I follow full resetting instructions?
Thanks for the straightforwardness roaminggnome - I wasn't sure if this problem qualified as deseving a reset. Unfortunately, for some reason I can't explain, your response remained undisclosed to me for a while, the next reply after yours took preference and I ended up doing as Meg St.Clair's susgested and initiated download, installation and syncing of Smartsync which is now taking ages to finish... If problem persists shall do the resetting and restoring.
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Black Screen After Fans Run at Maximum
Hello,
I inherited an iMac and it an issue. It boots up fine but within the first five minutes the fans start to slowly ramp up to full speed. After about five to ten minutes of the fans running at full speed the screen goes black and I lose control of the computer. I cannot see anything on the screen, not even the cursor moving. I am also not able to shut down the computer using keyboard shortcuts. I have to hold down the power button.
The computer actually is still working to some degree after the screen goes blank because I have had a video playing from a USB stick and I could still hear the audio after the screen blacked out. I once had a Youtube video playing via the WiFi and when the screen went black the sound stopped.
I took the computer apart thinking that maybe it was full of dust. There was very little dust and blowing it out did not make a difference.
I have done a SMC reset and and a NVRAM reset and neither made a difference.
I installed a temperature monitor and the following is the output in degrees F a little before the computer goes to a black screen:
AC/DC Supply: 99
Airport Card: 141
Ambient Air: 76
CPU Heatsink: 93
GPU Die: 262
GPU Heatsink: 254
GPU Proximity: 223
Hard Drive Body: 102
LCD Proximity 94
Misc: 103
Optical Drive: 99
When the computer is running properly all four diagnostic LEDs on the logic board are lit. When the display goes black LED number 4 turns off leaving the other 3 on. Based on the Mac diagnostic instructions, if the fourth LED is off the issue is with the LCD panel or there is no video signal being generated.
I suspect that the video card is not working properly due to the high temperatures. It looks like the heat from the die is making it to the heatsink so I think that the thermal paste on the GPU is okay.
The computer is an iMac model EMC2134
OS X 10.8.5
24" Core 2 Duo with ATI Radeon HD2600 256 MB video card
I also ran EtreCheck and the output is below.
I would like to repair the computer even though it is old. I however do not want to bring it in to a repair shop. What do you think is the issue and what leads you to that conclusion?
Thank you,
jbr
EtreCheck version: 2.1.8 (121)
Report generated February 24, 2015 7:56:31 PM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information:
iMac (24-inch Mid 2007) (Verified)
iMac - model: iMac7,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information:
ATI,RadeonHD2600 - VRAM: 256 MB
iMac 1920 x 1200
System Software:
OS X 10.8.5 (12F45) - Time since boot: 0:4:59
Disk Information:
WDC WD5000AAKS-00V1A0 disk0 : (500.11 GB)
disk0s1 (disk0s1) <not mounted> : 210 MB
Big iMac (disk0s2) / : 499.25 GB (337.62 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information:
Apple Inc. Built-in iSight
Alps Electric Hub in Apple USB Keyboard
Logitech USB Optical Mouse
Alps Electric Apple USB Keyboard
Patriot Memory 7.92 GB
PATRIOT (disk1s1) /Volumes/PATRIOT : 7.92 GB (7.62 GB free)
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
/Library/Application Support/Kaspersky Lab/KAV/Bases
[loaded] com.kaspersky.kext.kimul.44 (44) [Click for support]
/System/Library/Extensions
[loaded] com.kaspersky.kext.klif (3.0.2d239) [Click for support]
Startup Items:
Panasonic_LPD: Path: /Library/StartupItems/Panasonic_LPD
Panasonic_MFS_PushServer: Path: /Library/StartupItems/Panasonic_MFS_PushServer
Startup items are obsolete in OS X Yosemite
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.kaspersky.kav.gui.plist [Click for support]
[running] com.logmein.logmeingui.plist [Click for support]
[not loaded] com.logmein.logmeinguiagent.plist [Click for support]
[loaded] com.panamfs.help.agent.plist [Click for support]
[loaded] com.panamfs.secureprint.agent.plist [Click for support]
Launch Daemons:
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.kaspersky.kav.plist [Click for support]
[not loaded] com.logmein.logmeinserver.plist [Click for support]
[running] com.memeo.Memeod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items:
LMILaunchAgentFixer Application (/Library/Application Support/LogMeIn/LMILaunchAgentFixer.app)
magicJack Folder Hidden (/Applications/magicJack)
autorun.ico Windows icon image (/Applications/autorun.ico)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
MemeoAgent Application (/Library/Application Support/Memeo/Memeo LifeAgent/Agents/MemeoAgent.app)
Internet Plug-ins:
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.1
AdobePDFViewerNPAPI: Version: 10.1.6 [Click for support]
Flash Player: Version: 15.0.0.189 - SDK 10.6 Outdated! Update
AdobePDFViewer: Version: 10.1.6 [Click for support]
LogMeIn: Version: 1.0.465 [Click for support]
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes:
Flash Player [Click for support]
Growl [Click for support]
StuffIt AVR [Click for support]
Time Machine:
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Big iMac: Disk size: 499.25 GB Disk used: 161.62 GB
Destinations:
Mars Backup [Local]
Total size: 499.76 GB
Total number of backups: 26
Oldest backup: 2013-04-09 03:34:37 +0000
Last backup: 2013-06-25 21:20:55 +0000
Size of backup disk: Adequate
Backup size 499.76 GB > (Disk used 161.62 GB X 3)
Top Processes by CPU:
5% mds
4% WindowServer
3% mdworker
2% Memeod
1% kav
Top Processes by Memory:
283 MB kav
215 MB firefox
47 MB mds
47 MB Dock
43 MB WindowServer
Virtual Memory Information:
2.24 GB Free RAM
1.27 GB Active RAM
268 MB Inactive RAM
518 MB Wired RAM
324 MB Page-ins
0 B Page-outs
Diagnostics Information:
Feb 24, 2015, 07:50:04 PM Self test - passedAs old as your iMac is, have you cleaned out the dust? Dust buildup can lead to over heating issues. Remove any and all things plugged into it including the power cord, Remove the RAM access grille. Vacuum all openings starting with the RAM access area (air intake). Vacuum all ports and plugs, DVD slot and the opening across the top of the rear of the body. Blow compressed air through all your openings and vacuum again to remove any dust you loosened. Reinstall the RAM grille. Plug in the keyboard and mouse if not bluetooth. Insert power cord...
You are now in a perfect position to do a
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
It is the 5 second timing that initiates the reset.
Here is a link to a Widget to monitor your temps and other operations:
http://islayer.com/apps/istatpro/ -
I just updated my iphone and now it is screwed up and has to be restored and I will lose all of my information. What can I do?
Uhless this program will get the iPod out of recovery mode you will have to restore via iTunes.
RecBoot: Easy Way to Put iPhone into Recovery Mode -
Imac gets grey screen and fan runs hard
When I try to turn on my computer I get a grey screen with an apple and the fan runs like crazy. Sometimes I just get a grey box saying I need to reboot in several languages. Along with the fan running. Other times I get the grey box and then a bunch of text behind it with the fan running. I have tried to reinstall Leopard twice and get the same thing. Any ideas?
JasonHi Jason - have you tried booting from your install disc and running Disk Utility?
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
If your drive has been repaired, boot from your internal and repair permissions.
You might also try resetting the PRAM -
Does anyone have any advise when a Macbook Pro doesn't boot and has a blank screen? The fan is running but there are no backlights working.
Depending on your model MBP, see Article: http://support.apple.com/kb/TS2377 MacBook Pro: Distorted video or no video issues These computers were manufactured between approximately May 2007 and September 2008
If you are under warranty and/or have AC, give them a call.
Out of warranty, take your MBP to your local AS and/or AASP. -
As the title says, this is a brand new iPod touch bought from a store, I plugged it in a commenced the "setting up" process through iTunes on may iMac. It got to the stage where it said allow this computer to access the device (or something along those lines), i clicked yes, and then a message came up "to allow access, please respond on your iPod touch. however the ipod screen is black, and pressing the buttons doesn't work. How can i fix this? or do I need to return it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Black screen with fans running fast!
iMac A1311
I just got an iMac from a neighbor moving, when i turn on the computer, the screen stays black then the chime plays and after about 5 sec the fans kick in at full speed and stay at that speed.
I did the most common steps for resetting and nothing, also checked the ram and no luck. Next step i took was to open the computer looked for any loose connections also nothing, the 4 LED status lights are all on too.
Thanks. Appreciate any help.I did the most common steps for resetting
And they were?
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios.
Did you attempt any of the following in your steps?
http://support.apple.com/kb/HT3964 Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT1379 Resetting your Mac's PRAM and NVRAM
Which model iMac do you have? http://support.apple.com/kb/HT1758 How to identify iMac models
Which OS is installed?
================
When posting in Apple Communties/Forums/Message Boards.......It would help us to know which Mac model you have, which OS & version you're using, how much RAM, etc. You can have this info displayed on the bottom of every post by completing your system profile and filling in the information asked for.
Click on your name Welcome "your name."
Click on your name link
Click on the BIO tab. Scroll down to the bottom till you see "My Products." This is the section where you can edit your profile.
CLICKY CLICK-----> Help us to help you on these forums -
PLEASE HELP ME OUT;(
even though this is not for flash, use the solutions - Error 213:19 | Problem has occurred with the licensing of this product
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IMac Black Screen with fans running...Static damage?
Upgraded the RAM and replaced the Superdrive in my late 2006 17" core duo imac last week. It was on and worked perfectly for a week and now the screen went black but the fans stay on. If I damaged it with static a week ago would it just now exhibit?
In addition to reseating or repalcing the RAM do a
SMC RESET
http://support.apple.com/kb/HT3964
Shut down the computer.
Unplug the computer's power cord and ALL peripherals.
Wait 15 seconds.
Attach the computers power cable.
Wait another 5 seconds and press the power button to turn on the computer.
The 5 second timing is important to a successful reset. -
Each time I attempt to download the new itunes 10.5 I keep getting the following error message:
Product: Apple Software Update -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action SoftwareUpdate_UnregServer, location: C:\Program Files\Apple Software Update\SoftwareUpdate.exe, command: /UnregServer
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Any Ideas of how to solve this one?After reading all these posts, one by one did not resolve my problem until I got the very end. Regardless of what step would resolve your problem, these are the steps I would recomment to everyone for a what seems to be a safe and fool-proof upgrade to iTunes 10.5.
1. Stand alone upgrade to the latest Quicktime version
2. Go to control panel and "change" then select repair to the following applications in the order specified by the post on Oct 27. (Notice I skipped Quicktime because it had been upgrade manually,and Bonjour did not have a "repair" option)
iTunes; Apple Software Update: Mobile Device Support; Apple Applications Support
Some of these applications may not appear if they do not apply to your configuration (no iPhone, or no iPad, or other apple devices).
Once all updated, I did not need to restart nor launch any applications, I simply went straight into the 10.5 upgrade, and where it normally got stuck, this time the installation continued for a while longer until it completed successfully.
Great work everyone who contributed! Thank you very much! -
while updating my ipad to new software through itunes it got stuck and does not work anymore - it just displays the screen with symbols of itunes and the cable to connect to it - help - what should i do?
Disconnect the iPad, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is 'appsolutely' safe!, reconnect and follow the prompts.
If that does not work then see here http://support.apple.com/kb/HT1808 -
My Macbook Pro has a black screen when running in Bootcamp Windows 7. Since I updated the mac side my windows side now starts up with completely black screen - no prompt, nothing, Cap keys still light up as does mouse and DVD drive seems to run.
Will not show up in safe mode, will not show when started from Windows 7 DVD.
I suspect the Mac update wiped out my PC video drivers but can not think of a way to re-install?
Can see the PC volume from Mac side with files.
I've looked at all the online solutions so far and have tried most of them without success. Please help!
Specs:
2009 Macbook Pro, 3.06 GHz Intel 2 core, Max 10.6.8.
Model Name: MacBook Pro
Model Identifier: MacBookPro5,2
Processor Name: Intel Core 2 Duo
Processor Speed: 3.06 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 6 MB
Memory: 4 GB
Bus Speed: 1.07 GHz
Boot ROM Version: MBP52.008E.B05
SMC Version (system): 1.42f4
Serial Number (system): 7302300GANE
Hardware UUID: B2D4B4B4-CD92-5C7A-BDC2-527D30DD8DF3
Sudden Motion Sensor:
State: EnabledEDIT: RESOLVED
For anyone else who finds their way here like I did, this link did it for me: https://forums.geforce.com/default/topic/527599/windows-8-issues-solved-please-r ead-if-you-39-re-having-black-screen-and-or-flickering-/
Specifically, the posts by Dunsany and valkyr did the trick. I booted in safe mode, uninstalled and deleted the Nvidia driver, disabled automatic driver installation, and restarted normally. I then manually downloaded and installed the previous Nvidia driver for my graphics card (which at the time of this writing was 335.23, rather than the latest which was 337.88), and everything is now bueno!
Two hiccoughs along the way: First, when I tried to uninstall the Nvidia driver the first time, when I restarted I got the login screen (which was a good sign), but it quickly went black again. I powered down, restarted in safe mode again, and repeated the uninstallation process, and it worked the second time. Second, when I started the manual install of the 335.23 driver, the computer played a sound similar to the one for disconnecting a USB device, and the screen went black. I'd seen a lot about trying to increase the brightness (though it hadn't worked up to this point; but if you haven't tried it yet, might as well); I tried it, and it worked! So far I'm back up and running. [/fingers crossed]
Hope this helps someone else!
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