For my iphone 4S, people can hear me sometimes but i can't hear them. I am having a hard time making phone calls. Please help me if you can.

I can't hear my callers but i hear them sometimes. It makes some weird cracking sound.

Apple just announced new products.  It is ALWAYS busy this time of year.  You just have to deal with it.
Alternatively, you can contact Apple Support and get assistance that way.  Worst case scenario, they'll require a $19 fee to troubleshoot your device over the phone, which is refunded if it turns out you have a hardware issue.
Try them at https://getsupport.apple.com or 1-800-MYAPPLE and see if they can help.
But also try this:
Basic Troubleshooting Steps when all else fails
Quit the App by opening multi-tasking bar, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.
Relaunch the App and try again.
Restart the device. http://support.apple.com/kb/ht1430
Reset the device. (Same article as above.)
Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.

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