For warranty claim what what is to be done?

for claimimng what what processes are to be followed?

aight
etresoft wrote:
Don't forget to backup first. They don't guarantee your data will return.

Similar Messages

  • Number Range for Warranty Claims

    Dear Experts,
    I am trying to work out with SAP warranty claim processing, I don’t have any idea of warranty claim processing provided in SAP, I have gone through the SAP library and Best Practices, and trying to go through.
    But I strucked up @ the initial stage itself. I have assigned my username through the T Code WTY_UPROF, then trying to create a warranty claim through T Code WTY.
    I have mentioned the warranty claim type as precediting then clicked on create warranty claim. system is giving a message : "For object WTY_CLAIM , number range interval does not exist".
    Then I tried entering an external number WTY1 then clicked on create, this time system giving another message " Number WTY1 lies outside number range validity area"
    When I go through the help of the system message it is as follows:
    *"For object WTY_CLAIM, number range interval does not exist
    Message no. NR751
    Diagnosis
    The database table NRIV has the delivery class 'C', i.e. the SAP default settings are only in client 000.
    Procedure
    Create the missing number range interval in customizing.
    Transaction code:"*
    System is not even giving the T code for proceeding further.
    I have checked in SPRO for warranty claims number range, but couldn't find it out.
    Please help me in this regard.
    Where should I make the settings?? And What all other settings to be done for Warranty Claim Processing, creating, processing and Completing.
    Please give me in detail information if possible.
    If anybody has the document also please forward it to me
    Thanks in advance,
    Regards,
    B. Praveen.

    Dear Keshav,
    Thanks, I found that and went to Number Ranges, but system still giving error message to maintain the number range.
    "System error during group maintenance".
    When I click on help of the error message it is as follows
    System error during group maintenance
    Message no. NR899
    Diagnosis
    The system has identified an inconsistency in the tables for number range maintenance.
    System Response
    Program termination.
    Procedure
    In most cases, you can overcome this by executing the report RSSNR0T1 (Consistency check and repair of number range intervals). This report lists the inconsistencies and eliminates them (with F11 = "Confirm").
    Why this message is coming?? and what is the solution for that?? Is there any config missing for that??
    Please help me out.
    Thanks and Regards,

  • Australia Iphone 6 eligible for warranty claim in malaysia?

    I wish to buy iphone 6 in melbourne australia and bring back here, i wanna know whether it is eligible to claim warranty here in Malaysia if the unit is malfunction ?

    doubtful - I am not prepared to give legal advice - a warranty is a binding contract under the laws of the country in which it was executed
    http://www.apple.com/legal/warranty/products/ios-warranty-rest-of-apac-english.h tml
    http://www.apple.com/legal/warranty/
    CCC

  • I brought an New Ipad 32Gb Wifi Cellular from US. Is it eligible to claim for warranty in India?

    I brought an New Ipad 32Gb Wifi Cellular from US. Is it eligible to claim for warranty in India? My Friends told me that APPLE products brought from other countries are not eligible for warranty claim. Please clarify?

    it should be, it's just that they dont have apple store in india but they have apple authorized service providers
    -but here's the catch *additional charge may apply

  • Vendor Debiting from Warranty claim processing  module to SAP AP

    Hi
    We are having a process of debiting vendors for all the failed parts under warranty module. Since in SAP Warranty claim processing module, vendor debits are done claim by claim, is there any way where we can cumulate all the claims of a particular vendor and do vendor debiting at summarised level in SAP AP. Request your insight knowledge in this respect.
    Thanks

    Dear SANTOSH KUMAR,
    This feature is added newly in ECC 6.0, this is specially useful in Customer Service environment.
    Basic concept of Warrant claim processing is, we have manufactured or leased or sold an equipment to a customer and offer the service to customer also we provide warranty to the customer on that equipment for certain period with certain conditions.
    In this case we maintain the equipment warranty and process the warranty as and when required, ex: customer has got a problem in the equipment and that cover warranty, then the service provider raises a warranty claim, the supplier or original manufacturer processes the warranty claim and issues a credit note to the customer or replaces a new part.
    This also involves sales and distribution module to some extent.
    Hope this info clarifies your doubt.
    Regards,
    Praveen.

  • My camera app is crashing! I am felling frustrated ! I bought my iPhone 5s in u.s unlocked one, but I'm in India now what should I do?? Can I claim for warranty?

    My camera app is crashing! I am felling frustrated ! I bought my iPhone 5s in u.s unlocked one, but I'm in India now what should I do?? Can I claim for warranty?

    Warranty claims can only be made in the country of purchase.
    Try resetting your iPhone.  Hold the on/off and home buttons together for about 10 seconds till the Apple logo appears.
    If that does not fix it, check Settings > General > Usage and make sure you have enough free storage.

  • Re: What do I get from my HDD warranty claim?

    I can see lots of posts with the same problem I had and lots of talk of invoking warranty but I can't find anyone explaining the pitfalls of doing this - unlike most forums the search function only seems to check titles not content (?)
    I ask because I recently had my warranty claim accepted - but the lack of information is absolutely breathtaking.
    Hope you can help - there's nowhere else to turn ^$^
    *This is the problem:*
    I got no email communication after the acceptance with a case ref.
    The case ref led me to a case document containing nothing except what I told them - even if I added my email to the search.
    The first time the doc came up it had a high-toll phone number in it - I didn't note it because I was hoping for some emails - the number has now disappeared.
    I checked daily and found no more information - at some point I stopped adding my email to the search - I now find this was a mistake - a mailing label has now appeared - WITH NO INFORMATION WHATSOEVER.
    I desperately need to know if they are going to fix my Canvio 2GB or not. A replacement is no use to me - I'd rather cut the damn thing apart and try to get at the disk directly myself.
    This is critical - it's not a toaster or a TV etc. it's really sold as a safe. If you buy a metal safe and it goes wrong the manufacturers will get it open by hook or crook and give you back your precious documents, manuscripts, family photos etc. (even if you have copies elsewhere) - they won't trash the thing and send you an empty one in exchange!
    This is the only place to turn that might work (presumably because it costs Toshiba nothing).
    Thanks.
    ^$^ The Toshiba site is useless - most of the relevant links don't work, most of the ones that do take you round in circles, there is NO contact address or phone line unless you want to talk to the Press team (of course). It is a shambles - an amateur one at that.

    Hi Dr Lamp,
    I replied to you first but the forum software chose to overwrite it with my reply to Francesco_1 (pretty amateurish coding) - fortunately I'd kept a copy (on a disk not made by Toshiba).
    Thanks for replying. You are right about the issues but I still need Toshiba to provide a proper contact point.
    I have not contacted the UK service because that is not the team that is handling my case - the guys involved are in Regensburg (they of the disappearing telephone number) - it's pretty obvious from the UK service page that money not warranties are involved with their input.
    I do have the original Warranty document but responsibility for the data integrity is specifically excluded - it even cheekily says "you are responsible for backing up data" - in what? Another Canvio that is equally unreliable perhaps? Should I have two more to back up the first two? and so ad infinitum?
    It seems more positive where it does say it "covers the parts and labour required to restore your disk to full working order. Toshiba will at its option, repair or replace any defective ... parts".
    However in legal terms this does NOT mean they are committing to any efforts AT ALL to retain the data in usable form - it allows them to make the decision that suits them - if it takes them 2 minutes to fix such problems then they would probably rather spend 1 minute reformatting it.
    Companies will always take the quickest, simplest and shortest route to fulfilling their legal obligations...If the process of restoring 99% of the data means the disk is only 99% in full working order they would almost certainly just format it.
    As it happens there is a strong possibility that the USB to Serial interface only needs replacing - the disk itself might be fine.. but I'm not sending it anywhere without some assurance that they will make reasonable efforts to retain data.
    Since (like a safe) you wouldn't buy it unless the data was worth 10-100 times the cost of the hardware - it follows that the warranty is at least 90% useless - at least unless they are prepared to give some more information.
    I would like to suggest they have a go but return it to me if they fail so I can rip the thing apart and access the serial interface directly - *but there is no contact point!*
    Regards.

  • What do I need to do when sending my iPad in for warranty repair?

    What do I need to do when sending my iPad in for warranty repair? I live too far away from an apple store so they told me to send it in using UPS but that's about all they told me. I have looked on the website but have found no additional information. What all do I need to do besides backing it up and what all do I need to send? Thanks in advance.

    What to do when you return or send your iPhone, iPad, or iPod touch in for service
    http://support.apple.com/kb/ht1438
    7 Things to do before sending your iPhone or iPad for Repair
    http://www.laptop-repair-manchester.co.uk/blog/7-things-to-do-before-sending-you r-iphone-or-ipad-for-repair/
     Cheers, Tom

  • Warranty claim for B8000-H in Malaysia

    Recently bought a Lenovo B8000-H and happy with it, until i plug in a sim card & found the system shows invalid IMEI in the system & it just wont connect to 3G internet, so i send it for the warranty claim.
    But after a month of waiting there is still no fix for my unit! Called the service center that i send my unit, the reply is "waitng for parts"!
    Hey Lenovo, what should i do?
    SR no: 250173
    Country: Malaysia

    cool, after 1 month+ of waiting, finally the parts have arrived.
    send in @ 16th April 2014
    inform unit ready @ 21th May 2014

  • WHAT A LOW QUALITY KEYBOARD!!​! Broken after using for ONE day, what should I do????

    Hi guys~
    I've bought my first thinkpad x230 from lenovo offical online store and recived it on yesterday. I was very exciting when I receive this extreamely light and pretty notebook.
    -However, it not last long... After typing a series of numbers, the “5” key was automatically filped open!!! And I can not put it back again!!!
    -I can't understand why will this happen in such kind of well-known computer? I have never faced this kind of problem when I using those cheap keyboard!
    So, I wan't to know what should I do? I've contacted the tech support, she told me she will submit my problem to some guys and hopefully call me back, however, I didn't receive any call from lenovo.
    I've searched on google and found some guy's thinkpad also have this problem....What should I say? How bad luck I am or what a low quality of lenovo? Or both?
    Can I bring this poor quality thinkpad to the nearest retailer store to seek for help？ Or I should go to the official service center which is very far from me....
    BTW, in this case can I return this notebook for free? Or get a free repleacement of the broken key?

    hausman wrote:
    tianmiao0304 wrote:
    Thanks for your explanation!
    Can I just bring my laptop to the nearest service center and get this problem solved directly? You know, usually it will takes several days to receive the backup keyborad, I can't wait
    You'll have to phone the service center and ask. (When I lived not far from Lenovo's Canadian service center and wanted to bring in a ThinkPad for warranty repair they said that would be OK with them but my unit would be put on a queue the same as if I'd shipped it in. They simply didn't offer walk-in, while you wait service.)
    In the interim it may or may not be possible to reattach the key, even just temporarily, depending on whether it wasn't put on properly at the factory or if it's physically broken in some way. Or you could use an external keyboard until Lenovo sends you a replacement, etc.
    I've just call the local service center, he told me that he can not repair individual key, they can just replace the whole keyboard..... How bad luck I am!!!

  • HT201263 Unable to update, restore or recover. Slider doesn't slide and number pad doesn't work for passcode. What next? Worked last night . Battery charged. When I push Home button I get my backgroung but can't slide slider. Device is recognized by iTune

    Unable to update, restore or recover. Slider doesn't slide and number pad doesn't work for passcode. What next? Worked last night . Battery charged. When I push Home button I get my backgroung but can't slide slider. Device is recognized by iTunes.Help! Thank you.

    Besweet, I'm having the very same problem with 60GB colour which was bought new and worked for 6 months before suddenly just not being recognised by PC. I hadn't changed anything at all.
    I've followed all troubleshooting advice and reinstalled and updated iTunes and iPod updater software but all troubleshooting routes seem to hit the dead end of either the need to access the iPod via the PC (which isn't possible as it's not showing up at all) or the iPod in disc mode stuck at "ok to disconnect".
    It's still under 1yr warranty so will have to take to a dealer.
    I'm sorry that's not much help for you but at least you know it's not a unique problem.
    PC   Windows XP  

  • I dropped my phone in the water I know it's not covered with the Warranty so what can I do can I trad it in and get a new one and pay some kind of money or do I have too just buy a whole new phone?

    I dropped my phone in the water I know it's not covered with the Warranty so what can I do can I trad it in and get a new one and pay some kind of money or do I have too just buy a whole new phone?

    The genius bar folks will be glad to help...and if you have backed up your iPhone in iCloud they will restore the backup to the replacement iPhone for you while you wait.
    Call or email for an appointment, you don't want to add to your frustration by standing around waiting for someone to get free to help you.

  • Apple Authorised Service Provider refusing to do warranty work - what to do

    Hi all,
    I have a 1st Gen 1.8 20" that has died with a power issue (big time but intermittent).
    It fits within the serial number range published for Warranty Extension work (replace midplane board I gather...?).
    I have followed the advice given in the support section and taken it to my Authorised Repair Centre a week ago and made it clear why.
    I received a call yesterday saying they have had it on test and it hasn't failed so it isn't covered, do I want to pay for a replacement main board?!!!!
    My suggestion was that they check my serial on the Apple site and they will see it is covered for warranty work. Their reply was that they have 'sent..' my serial to Apple and Apple say it isn't covered for the Warranty Extension work.
    Well it is a dead iMac that fits the criteria. What the heck can I do?
    Any advice more than welcome, I feel quite powerless.
    Cheers
    iMac G5 1.8 - PB 12" 1.5   Mac OS X (10.4.6)   SE30, IIsi

    First, I'd advise you to leave the whole 'badcaps.com' issue aside. Unless you have visually identified such a problem (and they are dead simple to spot visually, more often than not), you're just leaving yourself open for the obvious "There's not one there..." reply, to which you'll lack any comeback.
    I'd second the recommendation about revisiting the issue with your local service department first, and I would personally do that before trying to contact Apple at all. If you have any sort of a documentation showing when and how you've suffered failures, even if it's just notes that you've made or emails about the problems that you've sent, anything at all .... carry them in with you. Try to talk with someone other than whomever you dealt with the first time; you have enough problems going on without having to also deal with convincing someone to change his mind or admit an error.
    That presupposes that there was one. First you have to make sure of that, i.e., are you sure that they are even allowed to simply take your word, absent any evidence or any testing results to confirm it, that some condition exists? If they aren't so allowed, then it just doesn't seem worthwhile to continue at that level.
    As for Apple? My own choice would be a phone call to AppleCare. I'd expect to be charged the standard fee for out-of-warranty telephone support, but would also expect that — if this were subsequently identified as a covered exception, and verified as a covered hardware fault — that that fee would be refunded. I'd want a tracking number to be assigned (would be anyway) and, at the end of the process, would expect to come out of it with an RMA or whatever the Apple equivalent to that is; this would essentially take the AASP out of the decision-making loop, given that he was still going to be involved at all.

  • Do all products come with an automatic 1 year warranty and what does it include

    My phone fell with a cace on and the screen cracked so bad that the menu button popped off. I haven't had the phone for a year yet. What are the possibilities I can do to get another one or have it fixed through apple without paying full price?

    Like most any warranty on most any product, it covers manufacturer defect.  It does not cover damage.
    You can buy an out of warranty replacement.  here are the U.S Prices.
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone model
    Out-of-Warranty Service
    iPhone 5s, iPhone 5c,
    iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in U.S. dollars and are subject to local tax. "

  • I am trying to decide to buy Airport extreme  4th generation used for $90 or buy a new 5TH generation for $180.  What is the difference in 4th to 5th.generation.  Thanks   John

    I am trying to decide to buy a used 4th generation Airport Extreme or a new 5th generatino for $190. What is th edifference betweeen 4th and 5th generation,  thanks    John

    "New and improved" antenna design on the 5th Generation that may or may not result in any real differences. I can't tell them apart specification or performance wise.
    $90 is not bad for the 4th Generation, but you have No Warranty.
    Apple sells re-furbished 4th Gneration models that look brand new with all accessories and New Warranty for $129. Check the online Store if you are interested.

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