Forefront disappearing from Lab computers

I'm an administrator for Gonzaga University School of Business computer labs. We have had Microsoft Forefront installed on our Windows 7 Enterprise lab machines for several years. We have just noticed that Forefront is disappearing from random
computers. Not just one or two but upwards of 100 computers.
The symptoms are:
The Forefront icon is missing from the systray.
The program icons are missing from the Program menu.
If I do a search from the Start button, I find an unresolved icon for Forefront. Clicking on it tells me there is no program associated with it.
In the Programs And Features program list, there is an unresolved icon. Clicking on it to do an uninstall produces a message to the effect that the program has already been uninstalled, and do I want to remove the icon from the list.
I'm wondering if you know of any legitimate events that could cause this to happen.
Thanks,
Rob Joyce

That kind of sounds like the behavior of a malware infection that is preventing Endpoint Protection from running...
Check HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run in the registry
Has the MSC property been altered? It should be
"c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
I've seen cases before where this is altered to something like mssecesx.exe so the EP interface can't launch.
I may be off track in this case, but I've seen this before on systems infected with the Sirefef/ZeroAccess malware. It's worth checking anyway.

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My New Every 2 disappeared from VZW computers when they were correcting upgrade to replacement

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I got my $100 New Every 2 discount fine on that phone. Now I hear it went down to $50. But mine has disappeared from Verizon records (except for notes) apparently as part of their mixup when I replaced the defective smartphone (HTC Touch Pro 2). It was approved about 8 mo into my contract, but I was having trouble deciding what to replace it with (plus I was sick for several months so my brain wasn't into thinking about that). Before the year was up, I called the VZW rep who had agreed to the replacement (it was working but the backlight wouldn't always come on--sometimes I had to keep pressing it multiple times, as well as other issues). I asked specifically if I had to do the replacement prior to the year being up. He said no, it had been agreed to so I didn't have to actually do it before the end of the year.
So I didn't. That led to multiple problems when I finally did replace it. Every step of the way, VZW was treating it as an upgrade rather than a replacement of the defective device. They kept wanting to start a new 2 yr contract, etc & I kept telling them, no it was a replacement. Wasted a lot of my time having to go over that each time I talked to a person. & finally, after i had adamantly refused to agree to a new 2 yr contract they said ok, but then I got a new 2 yr contract. Ok, another call & they backed that out.
But the upgrade date was Dec 2012 instead of 2011 as it should have been. Another call. Finally they fixed that, but in so doing, rather than restore back to the original contract, they had me on mo to mo starting at the time of the replacement. & somehow in all that, the New Every 2 discount disappeared from the contract.
So I am just now upgrading--just got my new iPhone 4S which I trust will actually be a reliable smart phone for a change--but since the New Every 2 wasn't in the computer but just in the notes, I wasn't given the discount on the price, but she did give me a credit for that amount.
OK, now i'm concerned about next time. Is New Every 2 still available for those who have had it long term?
& how can I get it back in my contract, rather than just in the notes, so next time I don't have to go through all this again?
my previous phone had been a basic flip phone which just worked so I kept it for about 5 yrs before upgrading to the smart phone. I intended to keep it for several years, not expecting to have such defective WinMob phones. The replacement was a downgrade with less features & it has freezes & the alarms (which I count on) don't work well. I know smart phones are more complicated, but still. With 2 yr contracts it would be nice to have devices that actually last & work well for 2 years rather than having to have 2 devices, both of which have had issues during the 2 yr contract.
I trust the iPhone 4S will not only be a very useful & fun phone, but also a reliable one for a change, that I will keep for a while. But I am concerned about the status of New Every 2.
& now, soon I'm off to get my new iPhone 4S set up & activated at the Apple store.

Thank you!
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When you set up the print on the XP computer did you do the following?
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5) enter the network name (Win7 computer ie. \\win7computername\printerid)
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

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Hi!
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Message was edited by: snowsister

The airplay icon has disappeared from my desk top. It was there two weeks ago, so I can't watch movies I've downloaded from iTunes and flick them over to my TV.

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Oh John.... Oh Marsha.....

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*en-ca

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Do you have a phone support number?
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'''''Email removed by moderator to prevent spam'''''

Hi Standupmom, I might be considered a random person, actually.
Maybe this is the other page you remember? [https://www.mozilla.org/en-US/contribute/ Get Involved: Volunteer Opportunities at Mozilla].

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Forefront disappearing from Lab computers

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