Forgot iPod password - Help Me!

Ive forgot my ipod 5th gen password, when i try to restore it on iTunes it comes up with a message saying 'The iPhone update server could not be contacted'.. And the option to sync is grey and it wont let me click it. All i want to do is factory reset it as i have all my things on my ipad, thank god for iCloud. So i dont think I even need to sync anything..HELP

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

Similar Messages

  • HT201210 Forgot Ipod Password!!!

    I forgot my ipod password and I can't restore it. There used to be an error when I tried to restore it, but now the erro changed because it updates while it does it and it say the ipod software update server could not be contacted and please check your network settings and try again. I don't know how to do that, please help! Also, people have said that they don't help you if you bring it into the store because you need to do it on your computer. Also, I tried googling this and people say that when you plug it into the original computer where itunes was first downloaded and everything and then unplug it it will automatically become unlocked but it isn't working! PLEASE HELP!!!

    - Disable the computer's antivirus and firewall
    - Use Google's DNS servers vice the ones provided by your internet provider. See:
    Public DNS — Google Developers

  • Forgot ipod password how to I get into ipod?

    I forgot my ipod password so what can I do to access the ipod?

    You don't.
    You need to restore it. Data not backed up will be lost.
    http://support.apple.com/kb/HT1414
    Use Recovery Mode if iTunes asks for a password.
    http://support.apple.com/kb/HT1808

  • Forgot IPod Password, Disabled

    My son forgot his password to his ipod touch and it has disabled. How can I reset the password?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Forgot IPod password need to reset

    My daughter changed her password to her IPod Touch and now she cannot get into it.  I tried going to ITunes to restore it but it says you need to put in the password.  What can we do?  Please help!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My sleep/wake button is broken/jammed and I forgot my password help

    I need to restore but in order to do that I need to put my phone in recovery mode. However, my sleep/wake button does not work. It's jammed I think because I can't press down on it. The button isn't a big deal to me but since I forgot my lock code I don't know what else to do. I no longer have access to the computer I orginally synced it to. I've searched but everything either says to restore or do something that requires the screen to be unlocked. It's and ipod touch 4th gen

    Use this program to place the iPod in recovery mode.
    RecBoot: Easy Way to Put iPhone into Recovery Mode

  • Forgot iPod password

    How do you reset the passcode on my ipod touch 4th gen

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    

  • I forgot my ipod password

    i forgot my ipod password, help????? without reseting or restoring ipod

    Ryland@decker wrote:
    ... help????? without reseting or restoring ipod
    Not possible...
    If you cannot remember the passcode, you will need to Restore the device...
    Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

  • I am trying to restore my ipod on a different computer and i have forgot my password and now it wont let get into it on the computer to retore it! Need Help Please

    i am trying to restore my ipod on a different computer and i have forgot my password and now it wont let get into it on the computer to retore it! Need Help Please

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I had to restore my iPod because I forgot the password, like how santa forgot about me. And I didn't set up a Backup. SO I sort of lost everything. But I'm wondering if I can somehow get my pictures back from somewhere. PLEASE HELP ME. Thanks

    I had to restore my iPod because I forgot the password, like how santa forgot about me. And I didn't set up a Backup. SO I sort of lost everything. But I'm wondering if I can somehow get my pictures back from somewhere. PLEASE HELP ME. Thanks

    - If you used PhotoStream then try getting some of them from your PhotoStream. See that topic of:
    iOS: Importing personal photos and videos from iOS devices to your computer
    - Maybe from the restored iPod via
    How to perform iPad recovery for photos, videos
    Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official     
    http://www.amacsoft.com/ipod-data-recovery.html

  • I forgot my password to my ipod...can apple help me reset my ipod?

    I forgot my password to my ipod...can apple help me reset my ipod?

    Apple need not be involved.  Do it yourself.
    A simple search finds:
    iOS: Forgotten passcode or device disabled after entering wrong ...

  • HT6114 I need help hacking into my ipod i forgot the password and i cant factory reset it because the power button is broken?!

    I need help hacking into my ipod i forgot the password and i cant factory reset it because the power button is broken?!

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit
    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • HT201365 umm can you help me i forgot my password and nw my ipod is disabled :(

    can you help me? i forgot my ipod password and mow its disabled

    Hi rachelr5,
    Thanks for using Apple Support Communities.  If your iPod touch is disabled, this article has steps to take:
    iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    Cheers,
    - Ari

  • HT201303 OK SO I BOUGHT MY 7YEAR OLD DAUGHTERS AN IPOD TOUCH FOR THEIR BIRTHDAY AND THE SECOND THEY START PLAYING WITH THEM ONE SET A PASSWORD TO ENTER THE IPOD AND FORGOT THE PASSWORD. IT SAYS THAT THE IPOD IS ENABLED... HOW DO I FIX THIS PROBLEM? HELP

    I BOUGHT MY 7 YEAR OLD DAUGHTERS A IPOD TOUCH FOR THEIR BIRTHDAY, THE SECOND THEY BEGAN TO PLAY WITH THEM THEY BOTH SET PASSWORDS TO ENTER THE IPOD HOME PAGE, WELL ONE OF MY GIRLS FORGOT THEIR PASSWORD AND NOW IT SHOWS THAT THE IPOD IS ENABLED... HOW SHOULD I GO ABOUT THIS?

    You will need to restore the device from the computer to which the device is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the device into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    Forum Tip: It is generally considered inappropriate to type all in uppercase letters in Internet discussions, as text that is typed all in uppercase is by convention considered to be shouting.  Uppercase is also more difficult to read, so please use all uppercase sparingly and only when you really mean to shout, which we hope you won’t need to do here .
    Also, please note that you posted in the iPhone forum.
    Regards.

  • My daughter locker herself out of her ipod because she forgot the password can anyone help me figure out how to reset it

    my daughter forgot her password to her ipod touch and in locked out, does anyone have a suggestions for getting it reset

    What platform are you running on?  Windows? Mac?  If windows, you could try this:
    http://www.wikihow.com/Reset-a-Lost-iPod-Password

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