Forgot itunes password and email address no longer valid
I'm trying up download apps on my iPad and I have 3 problems:-
1. the default email address on iTunes no longer exists (was my husbands old email)
2. I don't know the password
3. When I select security questions and put in my birth details it says they aren't valid either
Any suggestions please?
I have another apple ID but It always defaults to the one that isn't valid, is there a way of changing the default ID to my own?
Thanks
Is it not the case that if you reset to factory settings then you won't be able to retrieve the apps you've already paid for which are assigned to the old password
I have this exact same problem
Similar Messages
-
Forgot password and email is no longer valid
Hi I'm in a vicious cycle here. Just got a new phone and I can't activate skype on it (I use it all the time on my PC) because I can't remember my password and the email address on my account is no longer valid (old work email and I don't work there anymore). All the FAQs and help solutions seem to require a valid email for password reset. Live help does not seem to be working. I asked for an response to me new email a week ago but customer support has not responded. I'm in my account all the time on my PC but of course it won't let me change the password with out puttiung in the old one or it insists on sending a link to the invalid email address that I can't change without knowing my password. Any ideas?
Call Apple Corp, they have a dedicated department for Account Security etc..
Have ALL your paperwork to hand............ -
App World Password - Original email address no longer valid
When originally setting up my Blackberry ID, I used my corporate email address.
Since then, I have changed employers.
Now I cannot recall the password and all the password prompts/resets are sent to the email address that does not exist anymore.
What do I do to fix this problem?Is it not the case that if you reset to factory settings then you won't be able to retrieve the apps you've already paid for which are assigned to the old password
I have this exact same problem -
this old account is interferring with my new MacBook Air. Any suggestions?
TomiTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
-
New password and email address won't transfer to ipod
Hello,
my mom owns an 8GB itouch. Recently I changed her account password and email address. However, this information won't transfer to her ipod; it still asks for the old password before downloading an app. The problem with this is, that she doesn't remember her old password, or her new one for that matter. I've tried to access her new account but now iTunes tells me that the account is locked and I won't be able to get a new password.
Thank you so much for any help you could give me!I did reset the iPod back to factory settings, and after that all selected tracks in my iTunes Library were properly synchronised again.
Still wondering though if there'd been a less 'drastic' measure. -
How do I change password and email address?
I cannot change my password and email address because I am based in the UK and not in the US. When I try to make a change and save it, it says I have made a mistake on the fields marked red and asks me to complete the parts in red including: the state I live in and because I am not in a state it doesn't allow me to change my details. It also has a problem with my country's telephone code. Does anyone know how to resolve this?
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
-
I forgot my password and email Forgot your private cloud small my daughter and I can not use the device jewelery Is there another way to run the machine?
I hope there is a solution to this problem note that I can not use the iPad nowYour question makes no sense and I'm not sure if you typed very quickly and autocorrect went nuts on you, or if you are not a native English speaker and Google Translate didn't work properly. If you are saying that you forgot the passcode to unlock the iPad, follow the instructions here.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support -
I forgot security question and email address
i forgot security question and email address
Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.
-
I forgot my iTunes password and email and I didn't put in the right security question awnsers
Okay so my mom wanted to put the iTunes account under her name and I got it ready for her to put in her email and password and she changed it but she messed up the email by adding another letter or something. And the security questions are all messed up so I can't get in that way. Is there someway I can get on my iTunes again? Please help I have more then 100 bucks worth of stuff on that account!
try this link..http://support.apple.com/kb/HE34
-
Forgot icloud password and email I used is blocked
My Son has an old Iphone 4 that we want to use as his Brother has lost his phone.
He now has an Iphone 5 with a new Icloud account because thats what teenagers seem to do! (have loads of email accounts with numerous passwords!)
Anyway, the iphone 4 is linked to the old apple ID (find my phone is active) and my son cannot for the life of him remember the password for that icloud account, and the email address he used to use is no longer active either.
What can we do please?Hi tjmoore1004,
I apologize, I'm a bit unclear on exactly what you are seeing on this iPhone 4. If the phone is Activation Locked and you are having issues accessing the account, you may find the following article and links helpful:
Find My iPhone Activation Lock - Apple Support
Regards,
- Brenden -
Forgot icloud password and email password it sends info for reset to.
Hi I just sold my ipad. My wife's icloud was logged in on it. Now she forgot the password to icloud account and it sends the email for forgot password to an email that is no longer in service or can't retrieve password to.. Any help would be great
Contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.
-
i shared an ipod 5th gen with my ex partner and she set it up with her email and password. i have the ipod now but no password and would like to put it on my email and password so that i can wipe it clean and start again, any ideas?
The iPod isn't tied to an Apple ID, but is likely tied to an iTunes library. If you want to set it up as a new iPod (as if you were just pulling it out of the box), restore it to factory settings in iTunes.
Restoring iPod to factory settings
B-rock -
I'm new to my iPad & Apple!
I have updated/ changed details within my Apple ID; email, contact details and changed password.
This has worked & recognised when using updated password for use with Apple's web site (e.g. Able to login to this site) & all other apps with the EXCEPTION of iCloud and also my actual iPad ("internal/own" software/OS I would presume?!).
Shortly after turning my iPad on, the Apple ID request pops up showing my old email address. I have tried entering old & new passwords which both fail. I now cancel this request and continue ok.
This also happens with iCloud: as just mentioned, the request for Apple ID comes up with old email address and neither old or new passwords are accepted (& therefore I can not back-up to iCloud).
Can anyone help please?
With anticipated appreciation and thanks,
NJohnR
(Maybe I should mention that while I live in the UK; Scotland, I am currently on holiday in France while I have made further changes to my ID password, though was at home when made initial changes).I have resolved this problem!
I try &change my email details within my iPad's iCloud settings. Though the primary (old) email could not be changed.
So I took advice from further searches here & on the iCloud site & went ahead and deleted my iCloud account. Success! Immediately after deleting the account I had a request to open & login to a new iCloud account with my new Apple ID login details already there (showing my new email address & requesting my password- all which worked fine). Also I have not lost any files.
I hope that this may help someone else in the future.
Happy Appleing all -
Forgotten Password and email address.
Hi
I am trying to find an answer for the last hour and unseccessfully. My mother has forgotten both her password and e-mail she used for registration of her account so she asked me for help and I am trying to fiтв and answer how to help her. Could you please give me a hint where to look for a solution?
Hi, Sazi1000, and welcome to the Community,
Please see this information:
http://community.skype.com/t5/Security-Privacy-Trust-and/On-forgotten-passwords-and-lost-emails/td-p/3791118
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Skype is aware of continuing problems with the website when contacting their customer service agents. If you still experience difficulty reaching Skype Customer Service or find yourself again redirected back to the Community, please try using a different web browser and - very important - choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also block reaching an agent.
Regards,
Elaine -
3 letter email address no longer valid??
I have been unable to get my email address back ever since my latest BB device upgrade to a Bold 9900. I wanted to switch my bb email address which is [email protected] (note that those x's represent 3 letters.) When I called my carrier to ask them to connect that email address to my current PIN they said they are unable to do so, as they are getting error messages that emails must have a minimum of 4 characters, and that I must take my concerns to blackberry support. Talk about passing the buck, but I guess I will give it a try. Is there anyway I can get my email back or is it history?
Thanks!Hey galleon,
Welcome to the BlackBerry Support Community Forums.
Can you send me a private message with the email address you want and the PIN number so I can investigate?
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!
Maybe you are looking for
-
Lost of voice signal iOS8 NO SERVICE and Battery Drain
I have an iphone 5, updated last week to iO8 , now I have seen battery drain much faster, after I just had Apple replace the old battery under the replacement program with a brand new one !!!, (if you had purchased an iPhone in Jan 2013), now I'm not
-
How to highlight text in pdf file programmatically
I am using below mentioned code to highlight text programmaticaly using VB.net But required text is getting selected but doen't get permanently highlighted. Can anybody help me out. Dim gAvDoc As Acrobat.CAcroAVDoc Dim myhitlist As Acrobat.CAcroHili
-
I have a new iPhone 6. Had a 5s before. Still have it. Had the same issue with both. I work in an office that does not get an ATT signal in my office. When I leave the office and go to where there is a good signal, I have an issue with both iPhones w
-
I did something to my settings that now changed my number / name to my icloud email or my Apple ID name (which is my iCloud email). So, people who have me in their contacts AND people who I message for the first time, both get a message from my iClo
-
How do you specifically let an Itemlistener know which Item was selected?
How do you specifically let the Itemlistener know which Item was selected in a JComboBox? Anyone has any idea? What should the coding look like?