Forgot my privacy and or security questions

New computer from many in the past. I would like all my info but apple security and password questions are wrong lol!

Hello Prestonrobertbergin19,
Thanks for using Apple Support Communities.
Please see the support article link below for resolving this issue of resetting your security questions.
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
Take care,
Alex H.

Similar Messages

HT5312 I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

I'm not sure what you mean by the 'apple support contact wont open' (?). If you mean the 'contact iTunes Store support' link on the page that you posted from I've just tried it and it seems to wok ok for me, though I haven't gone as far as to actually contact them.
You can contact either iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps on the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

I forgot the answers for the security questions and when I try to change them (My Apple ID - Manage your account - Password and Security) I'm asked to answer the exact questions I'm Trying to change because I don't remember the answers. How can I do it?

I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?

Can't you try the email option instead?

I forgot my Apple ID password and I can't reset it because my email account has been closed and the security questions don't work

I Forgot my Apple ID password and I can't reset it because the related email account has been closed and the security questions don't work! How do I solve this? Thank you.

Click here and contact Apple.
(113292)

HT5312 I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95679)

I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

The Three Best Alternatives for Security Questions and Rescue Mail
     If you do not have success with one, then try another:
        1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        2. Call Apple Support in your country: Customer Service: Contact Apple support.
        3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

HT204053 i forgot the answers to my security questions and want to change the questions and answers

i forgot the answers to my security questions and now cant change my password
who do i contact>?
do i call applecare?

Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.

I forgot my answer on my security questions , since yesterday and i didn't receive any e-mail ?

I forgot my answer on my security questions , since yesterday and i didn't receive any e-mail ?

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT5312 I forgot the answers of my security questions, and try any times and nothing happens .....

I forgot the answers of my security questions, and try any times and nothing happens .....

If the email hasn't arrived after a few hours and isn't in a spam filter, use the link to contact the iTunes Store staff in the 'Additional Information' section of that article.
(89691)

I forgot the answers to my security questions and do not posses the option to send answers to a rescue email

I forgot the answers to my security questions. I have gone in circles reading over the instructions on how to retrieve them via rescue email, but I do not have that option. I cannot buy music on three out of four of my devices because of my lack of answers to the security questions. What do I do?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
         Rescue email address and how to reset Apple ID security questions.
     2. Fill out and submit this form. Select the topic, Account Security. You must
         have a Rescue Email to use this option.
     3. This is the only option if you do not already have a valid Rescue Email.
         These are telephone numbers for contacting Apple Support in your country.
         Apple ID- Contacting Apple for help with Apple ID account security. Select
         the appropriate country and call. Ask to speak to the Account Security Team.
     4. Account security issues almost always require you to speak directly to an
         Apple representative to securely establish your identity as the account holder.
         You can set it up so that Apple calls you, either immediately or at a time
         convenient to you.
            1. Go to www.apple.com/support.
            2. Choose Contact Support and click Contact Us.
            3. Choose Other Apple ID Topics and choose the appropriate topic for
                your issue.
            4. Follow the onscreen instructions.
         Note: If you have already forgotten your security questions, then you cannot
         set up a rescue email address in order to reset them. You must set up
         the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do?

I recently put money on my itunes account but the problem is when i went to purchase music the credit card information needed to be deleted and i forgot the answers to my security questions what do i do? I was told by a friend of mine that all i had to do was call apple support and i would be able to re start the secruity answers.

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96653)

HT1349 I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?

I forgot the answer to my security questions and I don't have a rescue email, whenever I receive a call from apple support it disconnects, is there any other way of resetting security questions?

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Just wait for Apple/iTunes to reply

I forgot the answers to my security questions and I don't have a recovery e-mail

I forgot the answers to my security questions and I don't have a recovery e-mail. What I find weird is that it has never asked me the security questions until a day ago when i tried to buy music. I contacted apple by e-mail, but they haven't responded, so is there anything I can do or is it best to wait longer for them to reply?

The Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

TS2446 I can not purchase on ITunes for the first time because I forgot the answer to my security questions, is there a way I can log into my account and figure out the awensers to the questions?

I can not purchase on ITunes for the first time because I forgot the answer to my security questions, is there a way I can log into my account and figure out the awensers to the questions?

Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

I forgot the answers to my security questions..and i dont have any rescue e-mail... what to do? :|

I forgot the answers to my security questions..and i dont have any rescue e-mail... what to do? :|

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90437)

Forgot my privacy and or security questions

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