Formatting troubles

I went out and got a 3t external drive from buffalo. I really would like to format it and get everything on my computer backed up as a safty net. I am not sure how to go about that. I did do a time machine back up on the drive but all i got was a bunch of empty folders....... I am really not sure ho to do this. Would anyone be kind enough to run me through this step by step? I would appreciate it.......Thank you

Markaso wrote:
I went out and got a 3t external drive from buffalo. I really would like to format it and get everything on my computer backed up as a safty net. I am not sure how to go about that. I did do a time machine back up on the drive but all i got was a bunch of empty folders....... I am really not sure ho to do this. Would anyone be kind enough to run me through this step by step? I would appreciate it.......Thank you
Since this 3TB drive appears intended for TimeMachine, you need to use Disk Utility to prepare it in Apple's HFS+ Journaled format, then tell advise TimeMachine that this is the new backup drive.
Set your machine name in System Preferences > Sharing. I use one word, not word.local. This is the name that TimeMachine will write into Backups.backupdb on the 3TB external drive.
Type Command-Shift-U. This will launch Finder in the Utilities folder. Double click on Disk Utility.
On the left, you will see your 3TB Buffalo Drive. Click on the Drive description line. It should say something like 3TB Buffalo ....
Choose the Partition tab. If you want the entire drive for TimeMachine, choose single partition in Partition Layout:
I named mine TimeMachine. Format: Mac OS Extended (Journaled). Options: GUID. Apply.
Now, on the First Aid tab, I have gotten into the habit of Verify Disk.
Exit Disk Utility.
System Preferences > TimeMachine
Initially, select OFF.
Select Disk ... Choose TimeMachine (or whatever you chose to name it). I did not Encrypt backups. Click Use Disk.
Check Show Time Machine in menu bar.
Turn on Time Machine now.
Options ...
When I first started TimeMachine, I let it back up the entire OS X installation, but just once. After that backup, I then told it to not backup the following:
TimeMachine
/Applications
/Library
/System Files and Applications
The reasoning is that why backup reasonably static OS X install over and over, and many Applications also (quietly) install files elsewhere in the OS. Attempting to restore an Application later back to /Applications does not reinstall everything originally installed.
I just backup my home directory.
One last thing. In System Preferences, open Spotlight Preferences. Under the privacy tab, tell it to exclude indexing your TimeMachine drive. That is a waste of interactive computing performance, since after every hourly TimeMachine backup, Spotlight will believe it has to re-index.
You should be good to go with your new 3TB TimeMachine backup drive.
Message was edited by: VikingOSX

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    Ok, you got a OS X problem and you want to just reinstall OS X (and bundled Apple programs) without touching anything else, not your files or most third party programs.
    1: Backup your user files via drag and drop methods of your User folders (Music, Documents, Pictures, Movies etc) regardless to a data drive as outlined above, as the problem you may be having could be more serious, like a hardware or firmware issue. Disconnect all other drives.
    2: For Snow Leopard and Leopard - stick the original grey disk (free iLife included) into the computer and reboot holding down c, simply reinstall OS X (archive and install for Leopard)
    If you upgraded Snow Leopard over Leopard, then your going to be using the white Snow Leopard Retail disks (no free iLife) and it naturally won't replace iLife, just OS X.
    3: For Lion, you need a reliable, fast Internet connection. Hold Command r and boot into Lion Recovery, get online and simply reinstall Lion. You'll have to use the AppStore to download iLife.
    4: Once you have done this and rebooted normally, immediately Software Update under the Apple Menu so your Apple programs match your files (like iPhoto Library and  iTunes Library that were changed with later versions)
    5: Any programs you bought via App Store can be redownloaded by holding option key and clicking on Purchases.
    Note: if you have installed root level system third party software, it may not function anymore, simply reinstall it from original sources.
    Restoring OS X - 10.6  "fresh install method"
    1: Backup your user files via drag and drop methods of your User folders (Music, Documents, Pictures, Movies etc) regardless to a data drive as outlined above, as the problem you may be having could be more serious, like a hardware or firmware issue. Disconnect all other drives.
    2: Hold c and boot off the 10.6 grey disks (or if you want the free iLife on the 10.5 disks, then that first, then upgrade to 10.6) and use Disk Utility under the Utilities menu to erase the internal drive media.
    Select media on left, click partition, click big box, select 1 partition, option GUID, format OS X Extended (journ) give it the same drive name as before, (to match pathnames used in your iTunes and other files to locate where music is stored on the drive) Format OS X Extended journaled click Apply and confirm.
    Optional for privacy/security or for all new drives for better data retention. Select the drive, erase tab, erase>Security option Zero all data. Takes about a hour per 500GB.
    3: When finished quit and install OS X Snow Leopard and reboot and see the familiar Welcome to Mac animation. (if you shutdown after installing, this makes a nice way to treat the new owner of your used Mac and lets then go through the setup process.)
    4: When creating the new user, use the same user name as before, this again, like the same drive name, matches the pathnames in files to locate other files on your drive when you return your files. Use a different password naturally.
    5: Next you install all your programs next, the more the better as they will run faster on hard drives if they are placed further near the front of the drive.
    6: Lastly hook up your external data drive and move just the contents of your Music, Document, Pictures etc folders right back into their respective new folders on the new configuration.
    Note: If you used this method to downgrade from Lion. It's possible your iPhoto and iTunes Library (and other Apple programs) may have altered their respective files. You need to be careful replacing the old copies with the newer altered versions. You can right or option click on iPhoto Library to "show package contents" to find the folder with the originals and re-import into the older iPhoto version format. For iTunes, the originals are in the folder, if you have  copy of the older iTunes Library files, then replace with those.  Ideally it's best to first make a Snow clone first BEFORE messing with Lion.
    Note: Only a Mac that had Snow previously can be downgraded from Lion back to Snow, not a Mac that had Lion from the factory (some under certain circumstances)
    Restoring OS X - 10.7 - wipe and install
    1: Backup your user files via drag and drop methods of your User folders (Music, Documents, Pictures, Movies etc) regardless to a data drive as outlined above, as the problem you may be having could be more serious, like a hardware or firmware issue. Disconnect all other drives.
    2: You have two options depending upon if your Mac had Snow Leopard previously. If it did, then you can go the above Restoring OS X - 10.6 "fresh install method" and then make a clone, then update to Lion via the AppStore with a very strong, reliable, fast Internet connection.
    3: Your Mac came with OS X Lion, then you hold Command R and boot into Lion Recovery Partition, get online, use Disk Utility to Erase (and Zero if needed) the Lion OS X Partition, then quit and simply reinstall Lion from the menu.
    Restoring OS X 10.7 (new drive, total reformat method)
    1: Backup your user files via drag and drop methods of your User folders (Music, Documents, Pictures, Movies etc) regardless to a data drive as outlined above, as the problem you may be having could be more serious, like a hardware or firmware issue. Disconnect all other drives.
    This method is for restoring Lion drive completely, including restoring a Lion Recovery Partition and reestablishing a GUID Partition Table (GPT) on the drive for machines that don't have Lion Internet Recovery. This could occur if the hard drive was replaced, the GPT got messed up, more than 2 multi-partition machines or whatever.
    As you know Apple only allows one more partition to be created using Disk Utility, any more partitions on the drive require a complete GPT reformat.
    2: You need to have a copy of your Lion Recovery Partition on a 1GB or larger USB stick created first using the Lion Recovery Disk Assistant software from Apple that copies YOUR PRESENT Lion Recovery Partition. So that means you need to have this made as soon as possible in advance or your going to have to buy the $69 Lion USB installer if you can't do the 10.6 to 10.7 upgrade method.
    Lion Recovery Disk Assistant.
    You must first FORMAT the USB GPT and OSX Extended (journ) in Disk Utility before using the Lion Recovery Disk Assistant.
    https://support.apple.com/kb/dl1433
    3: Stick the USB in, reboot the machine holding option key and get online, use Disk Utility to format the drive
    Select media on left, click partition, click big box, select 1 partition, option GUID, format OS X Extended (journ) give it the same drive name as before, (to match pathnames used in your iTunes and other files to locate where music is stored on the drive)  Format OS X Extended journaled click Apply and confirm.
    Optional for privacy/security or for all new drives for better data retention. Select the drive, erase tab, erase>Security option Zero all data. Takes about a hour per 500GB.
    4: Formatting the drive like this will rebuilt the GPT if it was broken. Reinstall Lion from the menu and it will install Lion Recovery Partition and Lion at the same time.
    If you have one of those new Mac's with Lion Internet Recovery, it's built into the firmware, so after a new drive install, rebooting should start the whole process automatically.
    5: If you have a clone of OS X Lion previously made, then simply option boot from it and reverse clone it onto the OS X Lion Partition. When you clone 10.7 (and only 10.7) it just clones the OS X Lion Partition. Not the Lion Recovery Partition. That's why you need to reinstall the Lion Recovery Partition first (steps 1-4 above) then replace the Lion configuration with the previous cloned version.. You can choose to reverse clone the Lion Partition only, the machine will work without Lion Recovery Partition, but you may have need of it one day.
    6: If you don't have a previous clone of your 10.7 OS X partition then when creating the new user, use the same user name as before, this again, like the same drive name as before, matches the pathnames in files iTunes uses to locate other files on your drive when you return your files. Use a different password naturally.
    7: Next you install all your programs next, the more the better as they will run faster on hard drives if they are placed further near the front of the drive.
    8: Lastly hook up your external data drive and move just the contents of your Music, Document, Pictures, Movies etc folders right back into their respective new folders on the new configuration.
    Click on a picture to enlarge, drag and drop onto your desktop for keeping a copy, or use Command Shift 4 to take a picture.

    Troubleshooting if a OS X reinstall is necessary
    When one is considering a OS X reinstall, it usually means they can't find a specific cause for a issue or series of issues or instability and thereby think that just reinstalling everything will resolve the problem which it will most certainly could, but may not be required to expend that much effort. Not only that, it may not work in your case at all if your problem is in your very own files.
    So starting from easiest to hardest you should try steps in this order, save yourself a lot of work and perhaps cure a minor issue quickly.
    1: Disconnect backups, backup files if possible
    Disconnect any auto-mated backup, including TimeMachine, auto-updating clones, auto-backup software during this period. If you haven't made a backup of your data (like Music, Documents, Pictures, Movies) now is a good time to do that to a external data / storage drive. Disconnect all drives/devices to prevent accidents or other issues from interfering with your judgement. Return to as close to "out of the box" as reasonably possible, with few wireless devices as possible. Always keep a wired mouse and keyboard handy.
    1.5 Update your web browser plugins
    Adobe Flash and Microsoft Silverlight epecially. For Lion only, Java is now a external plugin. Search "Apple support" for the Java plugin.
    2: Perform a Safe Mode boot
    Simply hold down the Shift Key while booting, this will disable kernel extension files that programs install upon booting and only use the ones Apple uses. This is especially effective when you boot a Mac and it results in a Grey Screen or "you must restart" (aka "Kernel Panic")
    https://support.apple.com/kb/HT1455
    What you do after this is update your third party programs (or uninstall them using their uninstaller to remove their kext file-s from your System/Library/Extensions folder) that have are perhaps causing your issues.
    Problems with kext files usually occurs after a OS X Software Update, so if your in a mission critical environment, it's perhaps best to tread slowly and not update all your machines at one time.
    3: Reset the SMC and PRAM
    https://support.apple.com/kb/HT3964
    https://support.apple.com/kb/HT1379
    4: Grey Screen, Black/Blue Screen, Flashing question mark issues etc.
    If you do a Google search:  apple support + [issue above] you can easily locate a support document Apple publishes themselves for you to read. Apple updates these support documents and sometimes discontinues some, some are old. Check the revision date to see if it pertains to your system. I could link to them, but because they change it's not as effective as doing the search and determining for yourself.
    Ask for help on the forums, be detailed about your issue, the hardware you have, the operating system and the programs you use. We can't see your machine, we only know what you tell us.
    5: Check with Disk Utility next
    Run the following: In your Applications/Utilities folder Disk Utility > Repair Permissions (ignore the long list, things were changed permanently) also Verify Disk (if this gives a issue, it's a cause for concern, please mention it in the ASC forums for assistance).
    If you have a issue after Verifying Disk, you need to (for 10.5 and 10.6 users) hold c and reboot off the 10.5/10.6 OS X installer disk and look for Disk Utilities and Run > Repair Disk (this can only be done while booted off another medium, why it's only "Verify Disk" before).
    Once can also run Disk Utiliy > Reapir Permissions from the OS X install disk or Lion Recovery Partition as well if OS X won't boot.
    If your on 10.7 Lion as there are no disks, hold command and r keys to boot into the Lion Recovery Partition and perform the same steps with Disk Utility on the OS X Lion Partition. (FYI: a partition is a separate area on the physical drive that appears to the computer to be another one, thus allowing multiple operating systems to be booted from the same drive.)
    Hopefully that will resolve your issue, if not or even if it does, bring it to the forums for advice as it could be a sign of further trouble like a failing drive and you will need advice what to do next.
    6: Check with OnyX
    OnyX is a excellent part of the troubleshooting process, it's initial checks need to be performed and any warning in that regard brought to the forums for advice before proceeding any further.
    Your next step is sort of a "nuke the site from orbit" approach by deleting all the computers cache files, which can become corrupt and cause instability. Since one really can't tell which one is causing the issue, the entire lot is allowed to be rebuilt in one massive stroke. So run ALL the cleaning and maintenance steps, you can cancel the in between reboots, but you MUST reboot when finished using OnyX or the cache files are not rebuilt. After rebooting your computer is going to act a little slow, but later return to optimum performance and hopefully your issue would have been resolved.
    OnyX doesn't hurt your machine or files or programs, just allows the operating system to rebuild the cache files and perform maintenance tasks. It's not specifically a performance technique, although cleaning and resetting the caches with a reboot can increase the computers performance because whatever was causing the slowdown in the caches is now removed. You don't need to perform OnyX as part of any ritual or routine, OS X is pretty good at handling it's own maintenance.
    OnyX also has the ability to check for corrupt preference files under the Verify tab. Corrupt .plist files problems exhibits themselves as programs failing to remember your settings or refusing to launch or hanging. Run the check to show only the corrupt ones and ask on the forums how to proceed to remove those .plist files usually in your Users/Library/Preferences folder (now hidden in Lion) but some are also located in System as well. So it's best to ask or you can use the free Easy Find to locate and delete the file, reboot and relaunch the program, the .plist file gets rebuilt. Again, be careful here as you can remove a essential system file if your not careful.
    OnyX can be downloaded free from MacUpdate.com or visiting the Titanium Free developers site, be sure to use the version matched to your operating system version.
    (Note: AppleJack is a another troubleshooting program, except it runs in Single User mode, aka a command line, has to be preinstalled ahead of time before problems occur. Benefit here is by holding Command S, you get to run it BEFORE the operating system loads. Works excellently for 10.5/10.6, but it hasn't been updated yet for Lion 10.7, although reports say everything works except the repair permissions portions. It can be found on MacUpdate.com and on Sourceforge.)
    7: Create a new user account
    2: Create a new user in the System Preferences > Accounts and log into it and use it for awhile, does your problem continue? If not, it means that your issue is localized to the other user account, if you can't find the problem/cure specifically, then consider copying the contents of (Music, Documents, Pictures, Movies, not Library) from the problem user account to the new user account via the ~/Users/Shared folder.
    When your personal files are in the new user and you are using them there, does your problems return? If so, it's likely something wrong with your files themselves, which you will have to narrow down to the specific one.
    8: Application reinstall
    3: If your problem continues even in the other user and isn't a user file issue, then that usually means it's a something more global, works across multiple user account's. This could mean a bad program in the Applications folder, or one that starts it's self automatically (look in your log in items in System Preferences > Accounts)
    Your next step would be to reinstall all your third party programs, the overwrite may clear the issue up. If you have purchased iLife separately (verses the free version that comes with a new Mac) , reinstall it from disk or redownload it from the AppStore by holding option key and clicking on Purchases. Overwriting the program doesn't overwrite your files, but may overwrite the settings you made in those programs. Also be sure to test the programs in both users.
    Note: Some bundled Apple programs can be reinstalled by simply running the installer on the OS X disks that came with the computer. However some like PhotoBooth can only be resinstalled along with the entire OS, unless your willing to extract them manually using the program called Pacifist from CharlesSoft. You likely can avoid having to do that by following the next step.
    9: Data recovery drive
    If your at this stage, and before you stick that disk into the computer or hold command r to boot into Lion Recovery Partition, you likely need to consider making a "OS X Data Recovery Drive".
    This is for those of you haven't managed to get a copy of your files off the computer yet. It can get very hairy after this point if you don't have a backup of your data. Basically your going to use a new external drive to format and install OS X onto, allowing you to hold option and boot off of it to attempt to get a copy of your files off first before doing anything.
    So review the steps earlier and the pictures provided to do that first. Having your data safe is of the utmost importance, TimeMachine isn't always best course, have your files easily accessible on a normal storage drive so you can hook it up to any computer (Mac, Windows or Linux).
    If you can't create or make a data recovery drive, don't have a backup of any kind, or not confident in proceeding PLEASE seek the assistance of qualified data recovery professionals as everything can be replaced except your data. A few hundred dollars (or even a few thousand for platter level dissection) is nothing compared to losing several thousand man hours of files, or songs or pictures you took on vacation.
    10: OS X overwrite
    What this does is overwrites the present OS X install with the version that is on the install disks or gotten via the Lion Recovery Partition. Again, make sure you have a copy of your data (Music, Doc's, Pictures and Movies) off the computer before proceeding or make a OS X Data Recovery Drive to assist you if OS X won't boot or run correctly to do it normally.
    Key is to match the OS X version. 10.5 disks with installed 10.5, 10.6 disks with 10.6 installed, 10.7 Lion Recovery with 10.7 installed.  After using the disks, you need to immediately Software Update to get to the current version, unless the issue you are having occurred after a Software Update, then perhaps it's best to get online and ask questions before applying the updates.
    OS X overwrites the installed version with the one you have, it doesn't touch your files or third party programs, and may or may not (depending upon what's on the disk) also overwrite your free iLife bundled on the disks.
    Note that your going to perhaps get a older version of iLife than the one installed as it could have been updated via Software Update, so unless a Software update is causing your initial issue, you need to run Software Update immediately afterwards to update iLife (and other Apple bundled programs) to the current version.
    The methods for OS X overwrite are mentioned in the above:
            Restoring OS X 10.5 10.6. 10.7 - simple overwrite OS method
    11: OS X "fresh install"
    The most drastic of all steps, this method first mandates that you have a copy of your files off the boot drive first (to a storage drive, not TimeMachine!), because everything is going bye bye. And the reason you don't want to depend upon TimeMachine is because whatever screwed up your machine has likely also screwed up TimeMachine, not mention the restore problems that occur (especially if your reverting to a earlier OS X version)
    TimeMachine is a rotating image backup of your boot drive, it can become totally corrupt eventually from a prolonged issue or even malware as it deletes the old as it makes more recent copies of the new. Apple is always thinking forward and not considering your needs to perhaps revert to a earlier OS X version so restoring TM files to a earleir OS X version likely won't work all that well or won't be allowed. So TM isn't always the best solution for a fresh install. If you can TM restore and it works, by then all means do so, as it's a lot less work than a "fresh install". Use the easy method if you can, but keep your options open in case the hard method is the only way to get what you need done.
    The object with a "fresh install" is your only going to save your user files (Music, Documents, Pictures, Movies) and the rest, including the operating system, programs etc. will be erased, the boot drive reformatted, the OS installed and updated, third party programs installed from fresh sources and finally (in case of malware a anti-virus scan on the backup files) returning the files back to the computer.
    Instructions for 10.5/10.6 and 10.7 can be found above labeled
        Restoring OS X - 10.6  "fresh install method"
        Restoring OS X - 10.7 - wipe and install
    The Restoring OS X 10.7 (new drive, total reformat method) is for the rare cases of a drive replacement, corrupt GPT or a major partition reformatting of the drive where all partitions, including the hidden Lion Recovery Partition, has to be rebuilt/replaced.

  • It seems that my Office 2008 is incompatible with the Yosemite OS that my friend just installed on my iMac. My Word no longer works. Also, I can't access messages on Entourage. What version of Office should I buy?

    My friend installed OS X Yosemite 10.10.1 on my iMac. Since then, I can barely use my Miocrsoft Word 2008.  The spinning pinwheel, things freezing up, template and formatting trouble, and I can't get any Entourage messages more than a year old, which is a disaster.  I read that Yosemite won't support Word 2008. What Microsoft Update should I buy, and will that fix my problems?  I am desperate. Thank you in advance for your help.  Here is the result I got from EtreCheck. I hope this helps you help me.  BTW, your drop-down menu under Operating System doesn't work
    EtreCheck version: 2.1.8 (121)
    Report generated February 19, 2015 at 11:26:31 PM EST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Adware! - Remove] links for help removing adware.
    Hardware Information: ℹ️
        iMac (24-inch, Early 2009) (Verified)
        iMac - model: iMac9,1
        1 2.93 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
        NVIDIA GeForce GT 120 - VRAM: 256 MB
            iMac 1280 x 800
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 5 days 6:58:44
    Disk Information: ℹ️
        WDC WD6400AAKS-40H2B0 disk0 : (640.14 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 639.28 GB (603.31 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GA11N
    USB Information: ℹ️
        HP Officejet 4500 G510g-m
        Apple Inc. Built-in iSight
        BELKIN USB 2 Flash Media Device
        Apple Computer, Inc. IR Receiver
        DELL Dell USB Wired Multimedia Keyboard
        Logitech Optical USB Mouse
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Conduit [Adware! - Remove]
        Geneio [Adware! - Remove]
    Launch Agents: ℹ️
        [running]    com.conduit.loader.agent.plist [Adware! - Remove]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.genieo.completer.download.plist [Adware! - Remove]
        [loaded]    com.genieo.completer.ltvbit.plist [Adware! - Remove]
        [running]    com.genieo.completer.update.plist [Adware! - Remove]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        Genieo    Application  (/Incompatible Software/Genieo.app)
    Internet Plug-ins: ℹ️
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.8 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.0.60531.0 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        CouponPrinter-FireFox_v2: Version: Version 1.1.7 - SDK 10.5 [Click for support]
    User internet Plug-ins: ℹ️
        BrowserPlus_2.9.8: Version: 2.9.8 [Click for support]
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
    Safari Extensions: ℹ️
        Omnibar [Adware! - Remove]
    3rd Party Preference Panes: ℹ️
        BrowserPlus  [Click for support]
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
             4%    WindowServer
             0%    AppleSpell
             0%    fontd
             0%    askpermissiond
    Top Processes by Memory: ℹ️
        412 MB    softwareupdated
        206 MB    Image Capture Extension
        180 MB    Safari
        125 MB    Microsoft Word
        120 MB    Mail
    Virtual Memory Information: ℹ️
        511 MB    Free RAM
        1.67 GB    Active RAM
        1.06 GB    Inactive RAM
        691 MB    Wired RAM
        12.59 GB    Page-ins
        90 MB    Page-outs

    Remove Office 2008 for Mac using Microsoft deinstall procedure. Reinstall Office 2008 for Mac.  If there are updates, apply them. Using Disk Utility, verify/repair permissions on your boot drive.
    Does Office for Mac 2008 now work correctly? If not, you may want to repeat the above first sentence, and then update to Office for Mac 2011, and apply the latest (14.4.8) update which has Yosemite fixes.

  • Export from avi to mpeg-4

    i have a vado hd and i try to see the movies on imovie .
    when i export the movie in quicktime pro from avi to mpeg-4 the quality of the movie
    just drops .
    what do i do wrong ?
    is there a better way to do this?
    thanks

    I suspect your mpeg-4 bitrates are too high.
    Files need to conform to the following specs:
    ===========================================================
    Video formats supported
    * H.264 and protected H.264 (from iTunes Store): Up to 5 Mbps, Progressive Main Profile (CAVLC) with AAC-LC audio up to 160 Kbps (maximum resolution: 1280 by 720 pixels at 24 fps, 960 by 540 pixels at 30 fps) in .m4v, .mp4 and .mov file formats
    * iTunes Store purchased video: 320 by 240 pixels or 640 by 480 pixels
    * MPEG-4: Up to 3 Mbps, Simple Profile with AAC-LC audio up to 160 Kbps (maximum resolution: 720 by 432 pixels at 30 fps) in .m4v, .mp4 and .mov file formats
    Audio formats supported
    * AAC (16 to 320 Kbps); protected AAC (from iTunes Store); MP3 (16 to 320 Kbps); MP3 VBR; Apple Lossless; AIFF; WAV
    ===========================================================
    You may be able to right or ctrl click on the problem file in iTunes and choose Convert to AppleTV format - trouble is it will re-encode the 'incompatible file' again and probably further reduce quality.
    What are you currently using to convert the AVIs?
    AC

  • Video down load

    I used apple card reader to download photo and video from my camera card and able to see all phtots but could not see or play video the camera is nikkon 7000 and the video I was able to download from cannon camera - card reader
    Any format trouble.

    I have used card from Nikon to download photo and video, photos are all intact and can be viewed in ipad2 and video i cannot play. Another card i have used from cannon to download photo and video, i can view the photo as well as play video.
    I cannot play the video via apple video application from the Nikon - card - download, little difficult to understand for me. Do you think i require some special application software to open this video file and play in ipad2.
    But this file i have downloaded into computer and i can play with normal windows media player

  • Persistant troubles, before and after reinstall and formatting

    Hi, I have a 2ghz Macbook Pro with 1gb of Ram.
    Up until recently it was running the most recent version of 10.4, but one day recently a number of files were corrupted (not sure how many or how) leading to frequent startup troubles. I would start up and icons on the desktop would take longer to load, and some of them would be pixelated garbage instead of the normal icon. As well, several times it would log me out shortly after getting to the desktop and require me to log in again, after which things went 'normally', although several processes took longer than usual to run.
    At first I booted up from a CD I tried running disk first aid to repair the disk and permissions. The disk checked out, but when I tried to repair permissions it gave me the error that disk first aid had lost contact, and that I should quit it and try again. This happened several times.
    I attempted to upgrade to 10.5, having gotten the disk recently but not having installed yet. Halfway through the installation, a large amount of errors popped up and it was unable to finish the installation (I didn't write all the text down, I will try to record some later). Of course, after this there were more problems starting up as it only had about half of the system.
    I dug out my old 10.4 disks, archived the 'new' system and restarted. I backed up important info onto my iPod and decided to do a reformat and reinstall starting with 10.4. After the format I also ran disk first aid, which found one permission to repair.
    After this I restarted but got blue screens. Restarting in safe mode did not fix this. I restarted in single user mode based on an apple support article and ran a few commands (chmod and the like) and restarted. At the moment it still stalls on blue screens for a bit past the initial loading, but gets to the 'configure osx' presentation. However, once I try to select my keyboard layout as US, it hangs. I can change around the volume, screen lighting and move the mouse, but the application is no longer responsive.
    Later tonight I will be attempting to reinstall 10.5 again, but at the moment any kind of further suggestions or input would be appreciated, in case it fails again. The disk I am installing from self-checks out by the way, so it doesn't seem to be that.

    The HD is what I'm worried about, I can check the seating of the ram. I also ran Apple's hardware test earlier and everything checked out. Tonight I did a seven pass HD erase and reinstalled 10.4, then upgraded to 10.5. After the initial reinstall there were startup troubles, but it seems after the upgrade it is running smoothly for the moment.

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