Forwarding Cart to Locked User

We have several users that may be locked in SRM for various reasons.  In most of them, the user ID is no longer valid if a name change occurred and a new ID is created.
However, the invalid ID is still in the system.  While it is also locked, approvers are able to forward carts to the locked user.  How do we prevent this from happening?  Most of the time, the approvers will search by the name.  Both the invalid ID and the current ID will have the same name (slightly modified) but there is no way to tell which SAP logon ID you are actually forwarding to.
Monique Stephens

Hello
the system checks, whether user is locked or not. If the user is locked this should NOT appear when listing the possible users to forward.
I know there is a note for this issue, may you can do a note search for this. If you dont find anything, open a message for this.
Best REgards
SZD

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