FrameMaker 8 and Acrobat 9

I had a FrameMaker file that has gone through several revisions. In its
last revision it accidentally had an older version of a pdf file created
on a Mac on one of the pages. The FrameMaker file distilled fine with
Acrobat 8 but had issues under Acrobat 9. The error was:
> %%[ ProductName: Distiller ]%%
> %%[Page: 1]%%
> %%[Page: 2]%%
> %%[Page: 3]%%
> %%[ Error: undefinedresource; OffendingCommand: findresource; ErrorInfo: DictCRC --nostringval-- ]%%
>
> Stack:
> /CSA
> /1
> /CSA
> -mark-
> -save-
>
>
> %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
> %%[ Warning: PostScript error. No PDF file produced. ] %%
The pdf file seemed to be a nice pdf that Acrobat 9 (under Windows) had
no issues with. However, regenerating the pdf file seemed to cure the
issue and had the advantage that all the graphics on the page which was
a software demonstration now are showing the Windows application output
rather than the some Mac application and some Windows application output.
Alls well that ends well I suppose.
Mike

I had a problem in FrameMaker 8 and Acrobat 8 with embedding Flash Files
into Acrobat via FrameMaker. Embedding into the pdf was not reliable.
Sometimes the swf would work, sometimes it wouldn't. It appears that
embedding from Frame 8 through Acrobat 9 is more reliable. At least in
the first few files that I've used (which are basically the same files I
previously used. As to why re-pdf the same Frame files---purely for
testing purposes.
Mike

Similar Messages

Status check: Shall I install my FrameMaker and Acrobat 8 updgrades or not?

Hi:
I recently purchased the FrameMaker 8 and Acrobat 8 upgrades. I received them more than a month ago but have yet to open the boxes.
That's primarily because (1) I have a very solid, reliable, trustworthy tools set in the form of FrameMaker 7.0 and Acrobat 5, and (2) I keep reading and hearing about a variety of annoying "gotcha" problems with either or both of the version 8 tools.
Secondarily, it's because I'm not aware of any "must have" features in the version 8 tools.
So, for those who have upgraded I have a question: Knowing now what you do about the performance of the version 8 products, do you recommend that I take a deep breath and install the upgrades or shall I continue to postpone the possibly disruptive upgrade 'til the products become a bit more trustworthy?
Cheers & thanks (and have a GREAT weekend),
Riley

There have been patches released for both Acrobat 8 and FM 8. So after your install, you'll still need to download and install those.
I personally didn't have any problems with either version on 8-10 systems, but the patches have greatly improved the stability.
You can leave FM 7 in place, but only one version of Acrobat can be on the system.
I'd go for it.
Art

FrameMaker and Printing

Strictly speaking this could be classified as a bug fix, but I'm going with feature request.
Adobe should rip out the current print routines in FrameMaker and replace them with the same ones that work so reliably in InDesign. I (and probably every other FrameMaker user on this planet) am totally p***ed off by the whole "ensure your default printer is Adobe Acrobat [Professional], download and install this secret framer's business hotfix from Microsoft, get all your fonts into this sequence, wait for a full moon and pray to the sun god" experience.
The present File > Print and File> Save as PDF process is totally Borked!
Example: I tried to print a 20-page FrameMaker 8 document yesterday after saying the requisite number of Hail Mary's (and I'm not Catholic). And yes, FM is up to date, as is Acrobat and Win XP. Crashed every time. So changed to using the HP4300 PS (emulation) driver and saved to file (as .ps), then ran the result through Distiller. Success! But that's even sillier than trying to tell a customer that Windows Vista will run bug-free on a Pentium 4 PC with 1GB !
Enough, already!
Stop explaining what position the user should assume (without even offering KY lube to ease the pain).
Just fix it!

Hi Laurence,
If you can produce PDFs from the AdoebPDF via ID and AI by printing, then I'd suspect that the driver is probably ok. (Note: from ID and AI, it is better to SaveAs PDF, since these have their own internal PDF generation capabilities.)
Also, with FM8, if you're making interactive PDFs (i.e. not for press), then it is ok to do the SaveAsPDF route, since FM has some post-processing modules that kick in to clean-up the .tps file prior to handing it over to Distiller. So, the process is no longer is identical to printing to file and distilling.
On the FM side, make sure that the tagged PDF setting is turned off in your PDF setup and have the setting for generating named destinations for all paragraphs enabled.
You also might want to download Sundorne's SetPrint ( http://www.sundorne.com/FrameMaker/Freeware/setPrint.htm ) utility to ensure that you always have the same printer instance (AdobePDF) enabled when you start FM.
Have you also applied the MS hotfix for the PDF font issues? Details are available here: http://blogs.adobe.com/techcomm/2008/07/hotfix_for_framemaker_1.html
Last desperation move would be to create a new custom PDF printer instance using the Distller PPD and a copy of the AdobePS installer.

ANN: Next series of free FrameMaker-to-Acrobat TimeSavers 1-hour webinars

You are invited to attend webinars in the next series of free FrameMaker-to-Acrobat TimeSavers 1-hour webinars (starting 10am PST/PDT):
* Effective PDF Bookmarks with FM-to-Acrobat TimeSavers, January 28
* Form Assistant, February 11
* Navigation Assistant, February 25
* Multimedia Assistant, March 11
* 3D Assistant, March 25
* Presentation Assistant, April 8
* Liven up your PDFs with FrameMaker-to-Acrobat TimeSavers/Assistants, April 22
For webinar description or to register, please visit http://www.microtype.com/ImprovePDF.html#TSwebinars
Shlomo Perets
MicroType, http://www.microtype.com/training.html
FrameMaker / Acrobat / TCS training & consulting

Hey, Shlomo -- thank you for posting a reminder about the session -- the last one was an excellent refresher on PDF enhancements and I'm looking forward to this one too.
Sheila

Contribute "low on memory" and Acrobat won't redraw

I have two issues that I believe may be related. First here's my system information
WinXP SP3
Intel Core2Duo E6550 = (2.33GHz)
3GB RAM
GeForce 8600GTS 512 MB Video
Running two 19" monitors, (at 1440x900 each)
Creative Suite Premium 2.0 (InDesign CS2, Photoshop CS2, IllustratorCS2, Acrobat 7 Professional, BridgeCS2, GoLive CS2Version Cue is disabled.)
Production Studio Premium 1.0 (Premiere Pro 2, Encore DVD 2, After Effects 7, Audition 2)
Contribute CS3, (including Bridge CS3, but I don't use it, I use Bridge CS2 for everything).
First Issue. Intermittently, in both Adobe Reader 9, and Acrobat 7.0 pdf files that I have open will not display in the window properly, unless I reduce the size of the window to something quite small. It will show the desktop in behind the window, or if I open a window on top, it shows that window even when I've moved it.
The second problem is similar, but occurs in Contribute CS3 and is always accompanied by a "Your system is low on memory..." error, until I reduce the size of the Contribute window, at which point, it is so small that it becomes unuseable.
The only other program that I have open at the time is Outlook 2007, with a couple of messages.
As this is happening, I open the Task Manager, see that there is plenty of available Physical Memory, and the CPU Usage is very low, under 10%. I've set my virtual memory paging file to Custom Size of 4591MB.
The only way to fix it is to reduce the size of windows or close all the programs. These two problems occur independently of each other. Sometimes when I'm just trying to open a PDF file.
3GB should be plenty to run Contribute and Outlook, or Acrobat and Bridge.
What the heck is going on?

Thanks for the reply.
Yes I have tried that, but to no avail. The crazy thing is that it only really happens after I've been working in Contribute for a while. Sometimes an hour or more. Then it just starts doing this.
The redraw problem also affects other programs, that are not Adobe programs. For example, when I open a Remote Desktop Connection to the web server where I am publishing, while this problem is occuring, the screen will not "draw" properly either.
I have a feeling that there is something strange about how Contribute, and Acrobat, and Windows share the memory, either the system memory, or the graphics memory.
Could this also be a problem caused by having both CS2 and CS3 programs installed?
Chris

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.

Can you please put me in touch with the support for the trial copy of adobe acrobat XI pro which I had tried out on March 15 for 30 days. I have been trying to cancel since the cost is too much and Acrobat Reader is OK for me. I can't find uninstaller.
I have had to erase my disk since then with trouble with Apple Store not recognising my machine and the reload from Time Machine has given complications . Can you please cancel my trial and return my Trial money.

If you paid for what you used then it was not a trial.
Look thru the following links and use the chat option if required for your situation:
Cancel your membership or subscription | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
https://forums.adobe.com/thread/1703848
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

PDFs look different in Adobe reader and Acrobat professional compared to the built in PDF viewer on windows 8

Hi there,
I have been trying to narrow down an issue we have been having for some time in printing PDF files and finding that they look different on paper compared to screen. Up until today our big KIP plotter got the blame, but as I have been collecting notes on a little windows 8 tablet I noted that PDFs opened in the windows PDF viewer have the same visual defects as the printouts. My example today is that on a CAD drawing there is a small box/frame with a number in their, I tried printing and the frame was completely blacked out. As a test I tried saving the PDF as a TIFF file from Adobe Acrobat professional and this file had the same fault as the printed copy. When I open it in the windows 8 pdf viewer I can see that there is a shading within this box that does not show on Adobe Reader (latest version 11.0.10.32), the adobe reader and acrobat pro version both show a white background to the box. We have been having lots of issues with sections being missing from drawings and overly feint lines.
I am not sure where to start trying to narrow down why we are getting different results in different PDF readers. Is there anyone who maybe able to point me in the right direction? It almost feels like the shading or colour density is not being consistent when PDFs are being opened in different packages.
Thanks in advance
Andy

Some PDF viewers comply with the PDF ISO Standard (ISO 32000) "just enough" while others (such as Adobe's) fully comply.
As with anything there's a cost to using anything that comes from a "just enough" approach.
Be well...

Adobe Reader and Acrobat Pro updates for 11.0.10 being pushed out through SolarWinds Patch Manager are not being recognized as applicable.

I am trying to update our Adobe Reader and Acrobat Pro to 11.0.10 using the default MSP packages with SolarWinds Patch Manager. All of the systems keep reporting as 'NOT APPLICABLE'. All of the workstations have Reader11.0.09, with about 10% still on 11.0.08 (due to the fact that the reader 11.0.09 package only patched about 2/3 of the systems). All systems that have Acrobat Pro are 11.0.09.
In SolarWinds I am using the "Adobe Systems, Inc. Packages" node.
Adobe Systems Acrobat 11 Catalog
Adobe Systems Reader 11 Catalog
and the SW Patch Manager downloads the msp's straight from Adobe.
I have checked the msp's manually and they will update at least back to 11.0.07 in Reader, and 11.0.0 in Acrobat Pro. (I had an old stand alone system that still had Reader 11.0.07, and I did a new install of Pro and went straight to update 11.0.10)
The SolarWinds Tech said, "Okay. That content is produced by Adobe. Any questions concerning applicability logic or diagnosing why a package reports as NotApplicable when that's not expected would need to be directed to Adobe, as they are solely responsible for that content and its behavior".
I am new to SolarWinds Patch Manager, and any help or advice would be greatly appreciated.

It sounds like you are attempting to use the SCUP catalogs outside of the MS solution. I can almost guarantee you that Adobe didn't test it if it's not referenced in the ETK: 11 SCCM-SCUP — Enterprise Administration Guide
That being said there "should" be logging available in any deployment solution. Since I am not familiar with Solar-Winds particular solution I can't say if it logs errors and how verbose those logs might be. If you have logs then post the output and the forum members "might" be able to assist you.

How do I create the highest quality pdfs with InDesign CS5 and Acrobat Pro 9? New settings needed?

I sent a lot of jobs to printing companies by sending them high-res proofs on very large, multiple page jobs with lots of photos and graphics. Many companies are requesting that I just send pdfs. I just upgraded to Windows 7 and CS5. I used to have some special settings in my older Acrobat Distiller and InDesign which have been lost. They gave a much better result that what I seem to be getting from the "Press Quality" setting for pdf's. Does anyone have an excellent list of settings that can used to improve the quality of pdf's? I don't know if this is a combination of settings in both InDesign itself, as well as in Acrobat Distiller, or if the settings in one program will solve this. I have a job pending that needs improvement in the pdf quality. Thank you.

Thanks Peter. My last post was specific to using the Print Booklet feature (which is now solved thanks to your help). But this is related to creating high-res pdfs in general that go to printing companies, and being used for sending high-res proofs to clients. In general I don't need to set up printer spreads for my jobs (just for the one I asked about in my other post), but I used to have some specific settings that a printing company supplied me with to give the highest res pdf output possible. Those settings did in fact give a better result than the Press Quality settings built into my Adobe programs. I have had printers over the years request that I create a postscript file, then use distiller (using the settings they supplied) and I got an excellent result. After getting a new computer, Windows 7 and new CS5 and Acrobat Pro 9 upgrade, all of these settings were lost. I have notes on the settings from a couple of years ago, but they don't seem to apply to the CS5 programs in every given area and I feel like there may be just a couple of boxes that either should or shouldn't be checked that I'm missing now.
I understand that this is very specific information, and I may just need to go with the Press Quality settings. The printing company that gave me that great info a while back is no longer in business and other printing companies I have checked with won't spend that kind of time with me (or maybe they don't know anything other than using the Print Quality setting). Maybe within the CS5 program now, the quality of this setting has been improved more than I realize yet. Again, I'm new to CS5 and am just trying to get everything back to the way I used to have things running, and trying to get the best results possible.
Thanks again!

Can I have a decreased / cheaper monthly priced membership for some time, by keeping active only Photoshop CC, Illustrator CC, InDesign CC and Acrobat?

Hello, and good evening from Athens, Greece.
I would like to ask a question concerning my CC membership.
I’ve started 1 and a half year ago by paying 29,99 € for the entire CC (all programs). Now, it’s 49,99 € and I’m having a really difficult time to keep it this way. I’m living in a country which is in the middle of crisis and my profession as a graphic designer, is not an exception to reduced spendings on advertising.
My question is, can I have a decreased / cheaper monthly priced membership for some time, by keeping active only Photoshop CC, Illustrator CC, InDesign CC and Acrobat? I don’t need for now the other apps. Can I have a membership plan only for those applications? I would very much appreciate your respond, a help and a solution to my issue.
Thank you very much.
Michael.
P.S. Forgot to tell, that I have a purchased Design Standard CS3 Suite. If this helps.

No... there is a special Photography plan
Special Photography Plan (includes Bridge)
http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
Every thing else is all or nothing
Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html

"Cannot use adobe reader to view pdf in your web browser" error in Windows 7 and Acrobat pro 8.1.7

I get the error "Cannot use adobe reader to view pdf in your web browser. Reader will now exit. Please exit your browser and try again" in Windows 7 x32 and Windows 7 x64 with Acrobat pro 8.1.7. This happens when trying to open a PDF file in Internet explorer 8.0.760 or when I open a PDF in Quickbooks 2008. If I answer ok or cancel the file opens normally. If I open acrobat 8 first then the pdf files open as expected. I also tried a copy of Acrobat reader with no difference in the outcome. Since this happens on two different computers one fresh copy of windows 7 x64 the other an upgrade to windows 7 x32 and they used to work before the change to windows 7, I assume there is some kind of incompatibility with windows 7 and acrobat. Is this a known issue and will it be fixed in an update to acrobat in the near future?

tvandersluijs - I'm sorry if that screwed up your machine however:
1. What version of Adobe Reader are you using because as you can see the registry entry is for Adobe Reader 9, if ur using Adobe Reader 8 then u need to specify ur version as PAllens entry suggested - "E.g. "C:\Program files\Adobe\Acrobat [version]\Reader\AcroRd32.exe""
2. I've used this solution significantly because I have come across this specific issue for multiple users.
3. All the registry entry does is tell Windows what program to use by default to open/view PDF documents.
My intention wasn't to screw up ur machine or anybody elses as I said I've used this solution many times however what I've should gave is the disclaimer to backup ur registry before u make mods so u can revert back in case. Also the ony other thing I can think of is that this solution was for Windows XP using registry editior 5, I'm noticing that the title of this thread is Windows 7.

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS6. Well, InDesign is the only one that works and I have a ton of work due! I don't have a serial number for Photoshop or Illustrator except for CS3, and they don't work. InDesign gave me no problems. Illustrator says it can't work on this machine. Photoshop needs a serial number. I'm stumped and getting anxious and freaked out. Can anyone help? Adobe Chat is down right now.

if you have a cc subscription, close ps > sign out and then back in to your cc desktop > open ps.
ai cs6 requires:
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 and v10.9 when installed on Intel-based systems.*
2 GB of RAM (8 GB recommended)
2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024 x 768 display (1280 x 800 recommended) with 16-bit video card

Windows 7 and Acrobat 9 Pro (CS4)

Oh please, oh please won't someone help me. Someone else HAS to have run into this.
I install CS4 and enter serial number on a Windows 7 RTM machine (64-bit). It tells me I'm activated. And I can use all the products just fine - except Acrobat. As most of you know - CS4 without Acrobat is a little like buying a car without a steering wheel. At some point, you're going to need it.
When I run acrobat, I get this: "Adobe Acrobat was installed as part of a suite. To enable Adobe Acrobat, please start another component of this suite (such as Adobe Photoshop)."
So, here's what I've done:
1) Deactivate, uninstall, reinstall, activate. No go.
2) Deactivate, uninstall. Install just Photoshop CS4 and Acrobat. Run Acrobat and I get the message, so I run Photoshop and it activates and then I run Acrobat again. Same message.
3) Referred to article at http://kb2.adobe.com/cps/407/kb407134.html - but the file versions I have on Win 7 are higher than the ones specified in the article.
4) Called phone support. No help there - "Uninstall and re-install and you should be good."
No matter how many times I uninstall/reinstall or what order I do it in, I get this error on all of our Win 7 machines (3 of them). And the best part? Each install takes about 45 minutes or longer.
Please don't tell me that Windows 7 isn't supported yet. Release date to full market is scheduled for October 22nd so if someone doesn't fix this issue they're going to have a LOT of support calls on their hands.
I understand Adobe does this to limit piracy of their software. But at this point, they've basically rendered $1,000's of spending for our organization completely useless as we need to be able to produce PDFs of our work from CS4.
Help?
Thanks,
Mark Gerlach

Please directly contact Adobe Technical Support via phone. They should assist you with this issue.
- Dov

Acrobat 8 Standard and Acrobat X Pro unable to install

Hello,
I have purchased Acrobat 8 Standard and Acrobat X Pro, and have both serial numbers.
I am unable to install either in my new computer.
I do not have a disc for Acorbat 8, but do have one for Acrobat X Pro.
I have tried downloading from Download and Installation Help. I received the following error message: "Setup has detected that you already have a more functional product installed. Setup will now terminate."
I have uninstalled and re-installed 8.
I have used the Adobe Reader and Acrobat Cleaner.
Nothing has worked so far.
I received an email from Adobe Help & Support. I replied in order to set up an appointment, but never received a response.
It was suggested in one of the last communications in another forum, that I post a new discussion in the Acrobat Installation & Update Issues forum.
Please help.

Hi Elizabeth ,
It is not recommended to download and run two Acrobat versions on the same machine as it can lead to some conflicts between the two and as well as with the activation server .
Try and use single software on one machine .
Please use the Adobe Cleaner tool to uninstall the software .Here is the link for the same .
http://labs.adobe.com/downloads/acrobatcleaner.html
Once uninstalled ,try downloading the software once again and see if that works for you .Make sure you disable all the third party software while the installation is in progress to avoid any interruption.
Or you could refer the following to download Acrobat X Pro .Acrobat 8 standard ,as it is an older version would not be available now .
You could try and download Acrobat X referring the following KB document and serialize by typing the serial number mentioned on the disk .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards
Sukrit Dhingra

Plugin created using C++ 6 and Acrobat 6 SDK Not Working in Windows

I have an Acrobat plugin compiled in Visual C++ 6 using Acrobat 6 SDK. The plugin works flawlessly in Acrobat versions 6 to 9 in Windows XP. While the plugin is able to add a menu iterm and tool bar icon in Windows 7, it causes Acrobat to hang everytime when activated in which event I have to close Acrobat. Since Visual C++ 6 is a 32 bit app, I have to believe that Acrobat 6 SDK is responsible for the behavior described herein in attempting to get the plugin to work in Windows 7. Any comments or suggestions regarding what Visual C++ version to use along with the appropriate Acrobat SDK to get the plugin to work in Windows 7 are appreciated. In doing so, I would also be interested in knowing what backward compatibility one may expect w/regard to previous versions of Acrobat in updating the plugin to work in Windows 7. As for the answer, correct me if I am wrong but I'm thinking Acrobat 9.

Adobe hasn't supported Acrobat 6, VC6 or the Acrobat 6 SDK for at least 5 years. You will need to move to the Acrobat 9 SDK if you wish support.
And Acrobat 9 and its SDK are fine with Windows 7.
From: Adobe Forums <[email protected]<mailto:[email protected]>>
Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Date: Thu, 1 Dec 2011 01:15:42 -0800
To: Leonard Rosenthol
Subject: Re: Plugin created using C++ 6 and Acrobat 6 SDK Not Working in Windows Plugin created using C++ 6 and Acrobat 6 SDK Not Working in Windows
Plugin created using C++ 6 and Acrobat 6 SDK Not Working in Windows
created by gomfp49<http://forums.adobe.com/people/gomfp49> in Acrobat SDK - View the full discussion<http://forums.adobe.com/message/4056529#4056529

FrameMaker 8 and Acrobat 9

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