Free goods determination is not working

We are on CRM 7.0.
I'm trying to configure Free goods determination in CRM sales order TSA. We have
done all the relevant customizing under CRM -> Basic Functions -> Free Goods.
Free Goods Procedure: 0NA001
Condition Type: 0NA0
Access Seq.: 0NA0
Table: SAP010
We have created the condition master data under transaction /SAPCND/GCM
with the following parameters:
Application: PRT
Maintenance Grp: PRT_FGOODS
When we create a sales order which uses the free goods procedure 0NA001 the system doesn't determine the right product. I would expect a sub item being added automatically under the main item which is part of the offer but nothing happens. Is that the correct expectation?
As part of the configuration settings, we use TAN item category for main item and I have configured item category TANN for sub-item with item usage "FREE" (not sure this is the right setting).
I have debugged the process and in FM FGD_DETERMINE_FREE_GOODS_MULTI, IPC does not return any results or any error messages.
Has anybody gone through the same issues/pain? What point am I missing?
Thanks for input.

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Similar Messages

  • Free Goods Determination Based on Access Seq -Sales Org/DistCh/Cust/Materia

    Dear All ,
    Based on the requirement , I have configured 2 access seq for free goods determination.
    1. Customer/Material
    2. Sales org/DistCh/Customer / Material .
    The free goods determination is working fine when i use the first access Seq - . Customer/Material  and when i use the 2nd access seq - Sales org/DistCh/Customer / Material  free goods determination is not happening for both inclusive and exclusive .
    Can any one help me on this issue , as i am not able to identify  the issue .
    Thanks in advance for all the help.
    Regards
    Veera

    Hi
    Ceck this thread
    Forum post in ERP SD Sales: New Access Sequence for Free Goods Determination
    New Access Sequence for Free Goods Determination
    But for you free goods determination should be happening at
    Sales org/DistCh/Customer / Material  without any problem
    Make sure Sales org/DistCh/ maintained in VBN1 and what is falling in sales order are same
    Regards
    Raja

  • New Access Sequence for Free Goods Determination

    Hi Guru's,
    I Have  a scenario wherein i have to maintain the free Goods Condition records in VBN1 with a new access sequence namely Customer/Distribution Channel/Plant/material.
    I have maintained all the necessary settings such as Free Goods Activation for Item Category, Assignment of free goods pricing procedure to my sales area,Positioning of R100 condition type in my pricing procedure with relevenat routines.
    At my Sale order level after maintaining the free goods condition record in VBN1 in new access sequence, my free goods determination is not happening and at the sme time if i maintain it in the standard access sequence i.e. in Sales Org/Dist.Channel/Customer/material the free goods are getting determined.
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    Hi
    There arew 2 things to be done or checked
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    2.In the existing sequence check for the exclusive indicator in the standard sequence and i think that is ticked in your case
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    If that is the casethen remove exclusive indicator from the standard one and tick the same in your new access sequence
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  • Free goods determination with Free of charge delivery

    Hello
    After maintaining the Free goods Determination Record for a material using VBN1, when I create the order with order type OR, the free goods gets determined, where as when I create the order with order type FD, the free goods does not get determined. Can somebody let me know the reason for this happening and the solution please
    Thanks in advance
    Anoop

    Hi
    Free goods can only be supported on a 1:1 ratio. This means that an order item can lead to a free goods item. Agreements in the following form are not supported: u2018With material 1, material 2 and material 3 are free of chargeu2018 or u2018If material 1 and material 2 are ordered at the same time, then material 3 is free of chargeu2018.
    Free goods are not supported in combinations with material structures (for example, product selection, BOM, variants with BOM explosion)
    Free goods are only supported for sales orders with document category C (for example, not quotations).
    Free goods are not supported for deliveries without reference to a sales order.
    Free goods cannot be used in make-to-order production, third-party order processing and scheduling agreements.
    If you defined a free goods for variants in a generic article (only SAP Retail), you can only process the variants in the purchase order and goods receipt individually (as single articles). In other words, you cannot process them using the generic article matrix.
    Moreover your doc type FD has sales doc category as I in VOV8 in standards
    Hence it is not working and wont work also
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  • Free Goods Determination - Exclusive

    Hi All,
    Am trying to enable Free Goods determination (exclusive). I have set up the free goods determination procedure and the condition record. However, when I create my sales Order for the original material, a new line is generated with the material that should be given away for free however the quantity field is not populated. Any idea as to what I may be doing wrong ?
    Condition Record is as follows (VBN1)
    Material - Material A (This is the material for which the SO is raised)
    Min Qty - 2
    From - 2
    UnitFG - EA
    add FG - 1
    AddQtyUnit - 1
    in % = 33 % (this is an auto field that is calculated)
    Calc Rule - 3
    Free Goods - 2
    AddMatFrGd - Material B (This is the material that should be provided for free)
    FGDelyCont - B
    Your help is immensely appreciated.
    Thanks in advance,
    Imran

    Hi Ramesh,
    Thanks for your input. I did try your suggestion out, Calculation Rule 2,  but it still does not work. I have attached the procedure to my document type.
    When the SO is being created, an additional line item is generated with the free good material but without a quantity. how do i get it such that the quantity is also proposed on the new line item generated for the free good based on what has been defined in the condition record.
    Regards,
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  • How to restrict free goods determination based on item category

    Hi All,
    We have a process where when goods for a sales order are returned , we add a line item to same sales order with a return item category.
    The issue is we have free goods determination activated for this document type and it works even for the returns item added to this order latter, whereas we don't want free goods determination to work for the returns item.
    Can anyone please advise how this can be achieved.

    Hi,
    I can think of one of the probable solution for your requirement.
    Your need to create new condition table with item Category as one of the key combination.  I think you need to update the item category in field catalog as well as in Doc Structures. Then maintain free goods condition record all the item categories except for the Return item category. This way you can exclude free goods activation for return items.
    Note : If the number of active item categories are more then it may be difficult to maintain condition records for the item categories.
    Hope this will help
    Regards,
    Sanjay

  • Re: Free Goods Determination

    Hi all
    I am currently trying the work on Inclusive free goods determination.
    Currently if a customer orders 4 items he gets billed only for 3.
    So i have setup a condition as:
    Material/Min q/from/unit/are free goods/unit for free good/calc. rule/free goods category/FGDelvCond/
    Mat.A/--1/4/-EA/1/EA/2---/1/ -blank/
    I have 2 questions:
    1) when i keep the free goods category as 1 - (inclusive with item generation), another item getss added with item category tann. this seems quite logical. But when I keep it as 3 - (inclusive rebate without item generation: only for sales). In this case no item is added & also all the 4 items are priced.
    Can anyone explain what is the result of using free goods category = 3, & when is it used.
    (Note: the pricing procedure is having R100 with req=55,Bastyp=28)
    2) I wanted to know if what i think is correct. the item category determination for free goods is happening due to the following assignment present in the system:
    Order typ/Itm Cat. Grp/Usage/H.Lvl. Itm Cat./Default. Itm. cat
    -OR/NORM/-blank-/--blank--/TAN--
    -OR/NORM/-blank-/--TAN--/--TANN--
    Finally my actual motive is to use free goods determination for a configurable item. So does the same concept apply for configurable items(0002 - item cat grp & item category - TAC) ?
    Thanks
    Vinit

    Hi
    Suppose for e.g take a pen if it is priced Rs 10 and if you apply Free for that take10%
    Exclusive means 10 +1 free
    means in your sales order ther will be 2 line items one with TAN for 10 units and another one with TANN with one unit
    first it will be 10 qty which will be priced each Rs 10 and total will be 100
    second will be 1 qty which is free
    By paying Rs 100 we will get 11 pieces here
    Inclusive means 9 + 1free ( free item is included in the order qty)
    means in your sales order ther will be 2 line items first it will be 9 qty which will be priced each Rs 10 and total will be 90 second will be 1 qty which is free
    In both these cases there will be two line items will get generated in sales document
    first will be chargeable item with item category TAN
    The second will be item category TANN
    By paying Rs 90 we will get 10 pieces here
    Both this inclusive and exclusive are picked by R100 condition type
    Now coming to NARB
    Means free goods inclusive without item generation
    Means in your sales order there will be only 1 items with qty 10 the free goode cost will be distributed among the whole of qty 10
    Means the order value will be RS 90 only
    There will not be any extra item generated with TANN
    Here also by paying Rs 90 we will get 10 pieces
    But  there will be only one line item in sales order
    Ultimately inclusive and inclusive without item generation the nett effect is the same_Hope this answers your point_
    For first two cases we use condition type R 100 with requirement 55 and alternate base value 28
    Inclusive and exclusive are picked by R100
    For the third case we use condition type NRAB with requirement 59 and alternate base value 29
    Inclusive without item generation is picked by NRAB
    The basic difference between R100 (inclusive or exclusive) and NRAB (inclusive without item generation) is with R100 you will find 2 line items in a sales order TAN and TANN and with NRAB you will find only one line item in sales order that is TAN and there wont be TANN
    While creating condition record in VBN1 there is a control on left top which tells inclusive or exclusive
    Actually you have to choose exclusive here to do NRAB
    In the line item while creating condition records you need to specify whether inclusive/exclusive/inclusive without item generation at a column
    Here you need to specify inclusive without item generation
    Actually what you specify here that is in the line item inclusive or exclusive or inclusive without item generation takes the control in the sales order
    If in the left top if it is exclusive you have to choose inclusive or inclusive without item generation in the line item
    If in the left top if it is inclusive you have to choose exclusive in the line item
    If you understand and practise the concept will be clear to you
    I have tried to explain you to the best of my ability and if you reply after understanding this will give a lot of satisfaction to me
    For your qn no 2
    One way of determining free goods is thro item cat determination as you mentioned
    Another way is thro maintaining condition records in VBN1 and doing the entire free goods customization in spro
    Constraints in free goods in R3 taken from SAP library
    Free goods can only be supported on a 1:1 ratio. This means that an order item can lead to a free goods item. Agreements in the following form are not supported: u2018With material 1, material 2 and material 3 are free of chargeu2018 or u2018If material 1 and material 2 are ordered at the same time, then material 3 is free of chargeu2018.
    Free goods are not supported in combinations with material structures (for example, product selection, BOM, variants with BOM explosion).
    Free goods are only supported for sales orders with document category C (for example, not quotations).
    Free goods are not supported for deliveries without reference to a sales order.
    Free goods cannot be used in make-to-order production, third-party order processing and scheduling agreements.
    If you defined a free goods for variants in a generic article (only SAP Retail), you can only process the variants in the purchase order and goods receipt individually (as single articles). In other words, you cannot process them using the generic article matrix.
    Regards
    Raja

  • Free goods determination in CRM

    Hi all,
    Got a question about free goods in CRM.
    In ECC, the free goods can be determined and there is no problem with it.
    In CRM, the customising was set up in the exact same manner (spro->CRM->Basic functions->free goods), create condition type, create free goods determination procedure and assign free goods determination procedure was done correctly.
    When I debug through some of the free goods function module (CRMFREEGOODS*EC) in CRM, I can see the correct free goods pricing procedure being determined, but the product GUID does not appear inside the function module.
    Is there any where else that I can look to find out more to troubleshoot?
    Has free goods ever worked in CRM before?
    Thanks!

    Hi Edward,
    Free Goods determiantion works in CRM Online as well.
    After all the required customizings been maintained, in the transaction, another line item gets added (as a sub-item of the main item)
    Ensure that you have also maintained the Item category determination settings properly.
    Regards,
    Shalini Chauhan

  • Free goods determination for quotation

    Hi  Experts,
    I have a requirement to implement free goods for a quotation .
    SAP has provided this facility to Sales order not for quotation.
    If i want to implement same free goods determination in quotation how can I achieve this.
    Could anybody help me.
    Thanks in advance
    Regards
    Anish,

    Hello,
    Free goods are only supported for sales orders with document category C (Orders).
    As you know the document category for Inquiry is A and quotation is B. So it will not work for them.
    Prase

  • Alternative Free Good determination in Sales order

    Dear Gurus,
    We activated Free Goods determination. We are maintaining condition records in Tcode VBN1. We are creating the condition records using the fields Sales org, Distribution Channel and Sales Office.  Condition record specifies the free good material and its quantity for main material with specified quantity. As of now,  It is working fine and it is picking up the free good material correctly at Sales order if we create line item for main material.
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    Chandra Mouli

    FYI - Neel & Chandra Mouli
    Substitution strategy in Material Substitution: Reason (TCode OVRQ ) controls whether product selection should occur automatically in the background or whether the alternative materials should be offered for selection in a dialog box. So, this product selection in the background is performed on the basis of the availability check.
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    Kindly test & share your feedback.
    Thanks & Regards
    JP

  • Free Good determination and reference status in sales order

    Hi, I have a problem with the status of a position in a sales order.
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    Hi Fraga,
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    Path: spro/sales & distribution/basic functions/free goods/Determine Item Category For Free Goods Item
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    regards,
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  • New Fields For Free Goods Determination

    Hi everyone.  We need to add a new field for FG determination.  According to the documentation in SPRO, the new field should be added in SE11 KOMK under include KOMKZ for free goods.  However there is no KOMKZ include in KOMK.  How is this supposed to work?  We have succesfully added fields for pricing, shipment cost, listing and exclusion without any problems.
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    Hi Rodrigo..
    As mentioned the include is KOMKAZ and not KOMKZ.. Just wanted to check if code has been written in the user exits to populate that fields..
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  • Choices for free goods determination

    Hi all,
    I want to have choices for free goods determination, like for Material A I want an option to select either of Material A or B.
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    regards,
    Vandana Arora

    hello, friend.
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  • Problem adding new field to free goods Determination

    Hi everyone. We need to add a new field for Free Goods determination. According to the documentation in SPRO, the new field should be added in SE11 KOMK under include KOMKZ for free goods.
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    It seems to ve a Typo Is not KOMKZ  I used KOMPAZ include and worked fine after checking the customozing.

  • Where is INCLUDE KOMKZ for adding field to Free Goods Determination ?

    http://help.sap.com/saphelp_46c/helpdata/en/0e/9e466f0e18d311ae620060b03c9bbe/content.htm
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    Some1 could give me a hand with this ?
    Thx

    Hi Rodrigo..
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    FORM USEREXIT_PRICING_PREPARE_TKOMK in include MV45AFZZ .
    It worked for me.
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