Enhancements in CRM IC Webclient

Hi,
We are using SAP CRM Webclient as UI for backend ISU system to achieve Utility specific Customer service scenarios. There are lot of Enhancements happening in ISU Backend processes.
My question: How do we realize these enhancments in CRM IC Webclient? Does every enhancment done in backend requires an UI enhancment in IC Webclient? This will be a too much technical enhancments. Is SAP CRM IC Webclient designed this way ?
Please guide.
Thanks,
Shaik

Hi,
Creating a new BOL from scratch is a huge development task.
I can tell you some steps which can guide you initially:-
a) You need to define your bol component first.This bol component is then assigned to a component set e.g ONEORDER is a component set in CRM.
b) You need to make an entry of this bol component in spro->SAP Reference IMG->Customer Relationship Management->CRM Cross-Application Components->Generic Interaction Layer/Object Layer->Basic Settings...
c) Here you also mention the corresponding BOL/GENIL Class for that component
d) Now assign this component to a component set.You can also create your own component set.
e) Create the new BOL/GENIL Class.This should inherit the class-CL_CRM_GENIL_ABSTR_COMPONENT.This abstract class contain all the methods that need to be implemented for the BOL/GENIL functions like-Create,Save,Lock etc.
f)Two of the most important methods that define the BOL Structure are-GET_MODEL and GET_OBJECT_PROPS.
g) GET_MODEL defines the relationship and cardinality while GET_OBJECT_PROPS define the attribute structure of each BOL Object.
For refrence you can follow the SAMPLE Component and corresponding GENIL Class-CL_CRM_GENIL_SAMPLE_COMP.
To open the BOL Component Set, you can use the transaction GENIL_MODEL_BROWSER. Here you give the name of your Component Set and it will display the ROOT,ACCESS,DEPENDENT Objects alongwith their attribute structure.These objects form the Context Nodes on the new SAP WEB UI and each of these attribute fields form the Input/Form Fields on the new UI. So data from the DB is stored in these attribute fields and then displayed on the new UI.
Hope this clears some of your doubts..
Regards,
Rohit

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Enhancement
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transaction
Rgds,
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yes(incase of delta)
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https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/library/biw/a-c/customer%20enhancements%20and%20userexits%20in%20bw%20-%20sap%20netweaver%20%20know-how%20network%20webinar.pdf
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Enhancements in CRM IC Webclient

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