Free music download off

The latest Creative newsletter had the following promotion :
"We're giving you FREE song download from BigPond Music, to thank you for supporting Creative and our products! ...."
When I went to the web site, it stated that a "redemption code" would be sent to me via email. It's been a day and I still have not received that email. When I went back to the web site again, it now stated :
"Our records show that you have redeemed your free song from Big Pond Music. Your redemption code has been sent to your registered email address."
Has anyone else had the same problem?

I also experienced problems with the free downloads...
During the promotion last year, Creative actually promised free downloads (5 songs i think) but when I logged into the Soundbuzz site, they actually prompted me to enter a Voucher No. in order to redeem...
But there wasn't any Voucher No given to me.
Had emailed the Customer Svc, but all I got was just a general Thank you reply to my query...
Till now, I've not downloaded any single song...disappointed..
Hope Creative really does something about the support services...

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