From CME to BE 7k CUCM 10.x

Hello,
We have 240 licenses for Cisco Call Manager Express. We are planning upgrade to CUCM 10.x with BE7k hardware. Is any option to upgrade CME licenses to CUCM licenses? Is any SKU for this?
Thanks,
Oleg

Hi Oleg,
Not that much confident .I was going through Ordering guide of CME 9.1 which says
http://www.cisco.com/c/dam/en/us/products/collateral/unified-communications/unified-communications-manager-express/cme_ordering_guide.pdf
Customers migrating from Cisco Unified Communications Manager Express to Cisco Unified Communications Manager 5.0 or later require a Cisco Unified Communications Manager device license upgrade for the number of phone user licenses purchased. The customer should collect proof of ownership for each Cisco Unified Communications Manager Express IP phone user license (SW- CCME-UL-79xx) purchased and provide this information plus the Cisco Unified Communications Manager Publisher MAC address to [email protected] Customers will receive a licensing file to add to the Cisco Unified Communications Manager with the same number of device points.
If soemone has more clarity, can provide more info.
regd,
aman

Similar Messages

I can call from Branch through Gatekeeper to CUCM. But cannot call from CUCM through Gatekeeper to any Branche.

Hello All,
I can Call from any Branch office to CUCM through Gatekeeper. But I cannot call from CUCM through Gatekeeper to any Branch.
My CUCM version is 9.1.2
Regards
Bahlul

Do you see anything shw up on the debugs on the branch router?
Check debug h225 asn1 to see if there is a setup coming from the CUCM. If not, that means the CUCM is not receiving the IP address of the branch gateway from the GK. This could mean a config issue on the GK with respect to the branch gateways, or on the UCM.
Take debug gatekeeper main 10 from the gatekeeper. These debugs will show what's happening on the GK while processing the incoming ARQ from CUCM.
Also please upload the config of the GK, branch gateway here.
Hantale
Sree

Changing LDAP System from AD to ADAM in CUCM 7.1.5

Hello Guys,
First time poster here, so be gentle...
We have a query regarding LDAP Synchronisation in CUCM 7.1.5.
A brief background :
Our CUCM environment has expanded since we first put it in a couple of years ago. We originally had, and continue to have, a single LDAP System configured on CUCM for only one of our AD forests.
We have a multi-forest AD environment, with us rolling out more and more CUCM enabled sites from our differing AD forests.
1 x CUCM 7.1.5 Pub (+ 2 x Subs)
1 x Presence
1 x MP
1 x UCCX
1 x Unity Connection
3 x Unity
We are building an AD LDS (ADAM) server to enable our multi-forest integration and LDAP synchronisation from CUCM. This is built based of this Cisco doco :
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a0080b2b103.shtml
Our question :
Changing the CUCM LDAP System (and thus also changing the LDAP Directory and Authentication)
From : "Microsoft Active Directory"
To : "Microsoft Acive Directory Application Mode" (ADAM)
AND : After running the first CUCM sync with the new ADAM server.
What impact will this have on the existing user accounts in CUCM (in terms of their Associated Devices and their Permissions Groups and Roles)?
Will they be overwritten and thus the above fields be blank? Leaving us having to manually add all that back in to our existing user base.
Or, (which we feel is most likely), will there be duplicate accounts created in CUCM?
The reason we feel there will be duplicates is due to the nature of multi-forest deployments and the issue of having the same usernames in two or more forests. All authentication requests must be performed using their User Principal Name (UPN), such as [email protected], rather than the standard way of just using your userid : jdoe
Sorry for the long winded query.
Appreciate any thoughts/opinions on this.
Cheers,
Rick.

Rick,
I haven't done this myself, so keep that in mind. As you say, be gentle.
Putting ADAM aside for the moment, in an LDAP sync configuration when you establish a sync agreement the CUCM does the following:
1. All user objects in the CUCM db are marked inactive
2. CUCM begins sync'ng with LDAP
3. For each user object learned from LDAP: The LDAP attribute chosen to map to the user ID in CUCM is compared to existing CUCM user objects.
- If a match is found, the account is activated
- attributes for first name, last name, telephoneNumber, etc. are then overwritten with the LDAP values (based on attribute mappings)
4. After the sync completes, any CUCM user object that did not have a LDAP object with the same user ID are still marked inactive. These objects will be purged during the next clean up interval
To give an example, I had a project where the customer was doing an upgrade from 4.1 to 7.1(3). As part of the upgrade, user objects were moved over to CUCM 7.1(3). Then we enabled LDAP sync. User objects were not deleted, nor were there duplicates. Configurations such as device associations were unaffected. The only thing we needed to do was check the CUCM user DB against LDAP user objects (running scripts against both) to find any mismatches between sAMAccountName and the CUCM user ID.
Assuming the sync process and behavior for activating/deactivating accounts is the same with an ADAM integration, then I wouldn't expect you to have an issue.
HTH.
Regards,
Bill

7911 can't get IP from CME 4.0 on 2651XM

Hello,
i have two 7911G ip phone, both of them can't resolve ip from DHCP service on 2651XM Router have CME 4.0
the phone stuck in "configuring ip" state
the strange thing !
the same phones can easy get ip and register on Dynamips "Router Emulation program" have CME 4.1
the configuration is same on the two router
the another strange one !
i did trick to register 7911 on 2651XM by run Dynamips on the same time and connecting all on one Switch, after phone register on Dynamips i turned it off, then keep 2651XM running, then the phone turn his register on 2651XM
---------------------Dynamips-----------------
ip dhcp pool lab
network 10.20.7.0 255.255.255.0
default-router 10.20.7.1
dns-server 4.2.2.3
option 150 ip 10.20.7.20 <<<my PC>>>
telephony-service
max-ephones 10
max-dn 10
ip source-address 10.20.7.1 port 2000
auto assign 1 to 10
system message myLAB
date-format dd-mm-yy
max-conferences 4 gain -6
moh music-on-hold
web admin system name cisco password cisco
dn-webedit
time-webedit
transfer-system full-consult
directory entry 1 500 name Mahmoud
directory entry 2 503 name Ahmed
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 1 dual-line
number 500
ephone-dn 2 dual-line
number 501
ephone-dn 3 dual-line
number 502
ephone-dn 4 dual-line
number 503
--------------2651XM Router-------------------
ip dhcp pool int
network 10.20.7.0 255.255.255.0
default-router 10.20.7.1
option 150 ip 10.20.7.20 <<<my PC>>>
dns-server 4.2.2.3
telephony-service
load 7911 SCCP11.8-3-1S
max-ephones 10
max-dn 10
ip source-address 10.20.7.1 port 2000
auto assign 1 to 10
system message myLAB
date-format dd-mm-yy
max-conferences 4 gain -6
moh music-on-hold
web admin system name cisco password cisco
dn-webedit
time-webedit
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 1 dual-line
number 500
ephone-dn 2 dual-line
number 501
ephone-dn 3 dual-line
number 502
ephone-dn 4 dual-line
number 503
no result of debug ephone register on 2651xm

thanks Niranjan and Michael for your interest
i already configured the option 150 ip address with CME ip address in the first time and the same result i got, then i let my PC acting as TFTP server, because changed many SCCP firmware, as i thought it's bug or something wrong in that
Michael,
yea i tried that also, but getting no understood info, since the IP phone sends discover message every time although he got one, but not reachable by ping BTW
------DHCP ip server evenets debug result--------
*Mar 1 00:02:01.587: DHCPD: Sending notification of DISCOVER:
*Mar 1 00:02:01.587: DHCPD: htype 1 chaddr 0025.4595.9853
*Mar 1 00:02:01.587: DHCPD: remote id 020a00000a14070101000000
*Mar 1 00:02:01.587: DHCPD: circuit id 00000000
*Mar 1 00:02:01.587: DHCPD: Seeing if there is an internally specified pool class:
*Mar 1 00:02:01.587: DHCPD: htype 1 chaddr 0025.4595.9853
*Mar 1 00:02:01.587: DHCPD: remote id 020a00000a14070101000000
*Mar 1 00:02:01.587: DHCPD: circuit id 00000000
*Mar 1 00:02:03.590: DHCPD: Adding binding to radix tree (10.20.7.10)
*Mar 1 00:02:03.590: DHCPD: Adding binding to hash tree
*Mar 1 00:02:03.590: DHCPD: assigned IP address 10.20.7.10 to client 0100.2545.9598.53.
*Mar 1 00:02:05.509: DHCPD: Sending notification of DISCOVER:
*Mar 1 00:02:05.513: DHCPD: htype 1 chaddr 0025.4595.9853
*Mar 1 00:02:05.513: DHCPD: remote id 020a00000a14070101000000
*Mar 1 00:02:05.513: DHCPD: circuit id 00000000
*Mar 1 00:02:05.513: DHCPD: Seeing if there is an internally specified pool class:
*Mar 1 00:02:05.513: DHCPD: htype 1 chaddr 0025.4595.9853
*Mar 1 00:02:05.513: DHCPD: remote id 020a00000a14070101000000
*Mar 1 00:02:05.513: DHCPD: circuit id 00000000
Router#
Router#
*Mar 1 00:02:09.460: DHCPD: Sending notification of DISCOVER:
*Mar 1 00:02:09.460: DHCPD: htype 1 chaddr 0025.4595.9853
*Mar 1 00:02:09.460: DHCPD: remote id 020a00000a14070101000000
*Mar 1 00:02:09.464: DHCPD: circuit id 00000000
*Mar 1 00:02:09.464: DHCPD: Seeing if there is an internally specified pool class:
*Mar 1 00:02:09.464: DHCPD: htype 1 chaddr 0025.4595.9853
*Mar 1 00:02:09.464: DHCPD: remote id 020a00000a14070101000000
*Mar 1 00:02:09.464: DHCPD: circuit id 00000000
Router#
Router#
*Mar 1 00:02:17.461: DHCPD: Sending notification of DISCOVER:
*Mar 1 00:02:17.461: DHCPD: htype 1 chaddr 0025.4595.9853
*Mar 1 00:02:17.461: DHCPD: remote id 020a00000a14070101000000
*Mar 1 00:02:17.461: DHCPD: circuit id 00000000
*Mar 1 00:02:17.461: DHCPD: Seeing if there is an internally specified pool class:
*Mar 1 00:02:17.461: DHCPD: htype 1 chaddr 0025.4595.9853
*Mar 1 00:02:17.465: DHCPD: remote id 020a00000a14070101000000
*Mar 1 00:02:17.465: DHCPD: circuit id 00000000
Router#
*Mar 1 00:02:32.053: DHCPD: checking for expired leases.
*Mar 1 00:02:33.467: DHCPD: Sending notification of DISCOVER:
*Mar 1 00:02:33.467: DHCPD: htype 1 chaddr 0025.4595.9853
*Mar 1 00:02:33.467: DHCPD: remote id 020a00000a14070101000000
*Mar 1 00:02:33.467: DHCPD: circuit id 00000000
*Mar 1 00:02:33.467: DHCPD: Seeing if there is an internally specified pool class:
*Mar 1 00:02:33.467: DHCPD: htype 1 chaddr 0025.4595.9853
*Mar 1 00:02:33.467: DHCPD: remote id 020a00000a14070101000000
*Mar 1 00:02:33.467: DHCPD: circuit id 00000000
*Mar 1 00:02:33.483: DHCPD: Sending notification of ASSIGNMENT:
*Mar 1 00:02:33.483: DHCPD: address 10.20.7.10 mask 255.255.255.0
*Mar 1 00:02:33.483: DHCPD: htype 1 chaddr 0025.4595.9853
*Mar 1 00:02:33.483: DHCPD: lease time remaining (secs) = 86400
*Mar 1 00:02:37.470: DHCPD: Sending notification of ASSIGNMENT:
*Mar 1 00:02:37.470: DHCPD: address 10.20.7.10 mask 255.255.255.0
*Mar 1 00:02:37.474: DHCPD: htype 1 chaddr 0025.4595.9853
*Mar 1 00:02:37.474: DHCPD: lease time remaining (secs) = 86400
==============================================================
-----------------------------DHCP ip server packets debug result ---------------------
*Mar 1 00:04:06.856: DHCPD: DHCPDISCOVER received from client 0100.2545.9598.53 on interface FastEthernet0/1.
*Mar 1 00:04:06.856: DHCPD: Sending DHCPOFFER to client 0100.2545.9598.53 (10.20.7.10).
*Mar 1 00:04:06.860: DHCPD: broadcasting BOOTREPLY to client 0025.4595.9853.
*Mar 1 00:04:11.540: DHCPD: DHCPDISCOVER received from client 0100.2545.9598.53 on interface FastEthernet0/1.
*Mar 1 00:04:11.540: DHCPD: Sending DHCPOFFER to client 0100.2545.9598.53 (10.20.7.10).
*Mar 1 00:04:11.540: DHCPD: broadcasting BOOTREPLY to client 0025.4595.9853.
Router#
Router#
*Mar 1 00:04:19.533: DHCPD: DHCPDISCOVER received from client 0100.2545.9598.53 on interface FastEthernet0/1.
*Mar 1 00:04:19.533: DHCPD: Sending DHCPOFFER to client 0100.2545.9598.53 (10.20.7.10).
*Mar 1 00:04:19.537: DHCPD: broadcasting BOOTREPLY to client 0025.4595.9853.
Router#
*Mar 1 00:04:35.535: DHCPD: DHCPDISCOVER received from client 0100.2545.9598.53 on interface FastEthernet0/1.
*Mar 1 00:04:35.535: DHCPD: Sending DHCPOFFER to client 0100.2545.9598.53 (10.20.7.10).
*Mar 1 00:04:35.535: DHCPD: broadcasting BOOTREPLY to client 0025.4595.9853.
Router#
Router#
*Mar 1 00:05:07.536: DHCPD: DHCPDISCOVER received from client 0100.2545.9598.53 on interface FastEthernet0/1.
*Mar 1 00:05:07.536: DHCPD: Sending DHCPOFFER to client 0100.2545.9598.53 (10.20.7.10).
*Mar 1 00:05:07.536: DHCPD: broadcasting BOOTREPLY to client 0025.4595.9853.
=======================================================================

Upgrade from CCM 4.2 to CUCM 7.1

Is it doable to upgrade Cisco Call Manager 4.2 to Cisco Unified Communication Manager 7.1 ?

Hi there,
Yes, 4.2(3) would be the minimum required version
DMA for Cisco Unified Communications Manager Release 4.x
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp57424
DMA release Notes
http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html
Data Migration Assistant (DMA) Release 7.1(3) collects application data from Unified CM Releases 4.1(3), 4.2(3), and 4.3(2) system for upgrade to Cisco Unified Communications Manager Release 7.1(3). DMA exports data in the current Window based system (with SQL server database) that later gets imported to the appliance-based system (with Informix database).
Cheers!
Rob

Extract Call Detail Record from CME

Hi,
How can I extract the CDR from a CME, if i don't have a CVM. I wanna use it with a mySQL Database.
Thank you.

Thanks for the plug, David.
I'm the author of qqCDR. It is capable of pulling from CallManager, but not CME (unless there is a SQL interface that I don't know of - somebody emailed me asking just this question, I'm looking into a way to possibly code a solution around CME once I get a little more info. The last I knew, CME could only spit out CDR to syslog, for later parsing. Has this changed?

No ringback when calling a cellphone from CME

I have CME running on a 3845 router with the latest CME code and correct IOS.
When a user dials out to a cell phone they do not hear any ringback but are able to connect to the cell phone and voice call proceeds fine. The VoIP user just never hears any ringback.
Is there a bug or something that Telco has to fix?
Seth

No, this site is using all BRI.
Here is the output from debug isdn q931. The first is for a call to cell phone and the second is a call to a land line.
2d16h: ISDN BR2/0/1 Q931: Applying typeplan for sw-type 0xC is 0x0 0x0, Calling
num 3025
2d16h: ISDN BR2/0/1 Q931: TX -> SETUP pd = 8 callref = 0x04
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0x81
Preferred, B1
Keypad Facility i = '18045551212'
Calling Party Number i = 0x0080, '3025'
Plan:Unknown, Type:Unknown
2d16h: ISDN BR2/0/1 Q931: RX <- CALL_PROC pd = 8 callref = 0x84
Channel ID i = 0x89
Exclusive, B1
Locking Shift to Codeset 5
Codeset 5 IE 0x2A i = 0x80880B, '18045551212', 0x8001098001148001148001
14
2d16h: ISDN BR2/0/1 Q931: RX <- INFORMATION pd = 8 callref = 0x84
Called Party Number i = 0x80, '18043477539'
Plan:Unknown, Type:Unknown
Locking Shift to Codeset 5
Codeset 5 IE 0x2A i = 0x808300800114800114800114800114
2d16h: ISDN BR2/0/1 Q931: RX <- CONNECT pd = 8 callref = 0x84
Progress Ind i = 0x8482 - Destination address is non-ISDN
Nov 12 08:24:52 EST: %ISDN-6-CONNECT: Interface BRI2/0/1:1 is now connected to 1
8043477539 N/A
2d16h: ISDN BR2/0/1 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x04
new_lexington_res#
Nov 12 08:24:58 EST: %ISDN-6-CONNECT: Interface BRI2/0/1:1 is now connected to 1
8043477539 N/A
Nov 12 08:25:07 EST: %ISDN-6-DISCONNECT: Interface BRI2/0/1:1 disconnected from
18045551212 , call lasted 14 seconds
2d16h: ISDN BR2/0/1 Q931: TX -> DISCONNECT pd = 8 callref = 0x04
Cause i = 0x8090 - Normal call clearing
2d16h: ISDN BR2/0/1 Q931: RX <- RELEASE pd = 8 callref = 0x84
2d16h: ISDN BR2/0/1 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x04
new_lexington_res#
2d16h: ISDN BR2/0/1 Q931: Applying typeplan for sw-type 0xC is 0x0 0x0, Calling
num 3025
2d16h: ISDN BR2/0/1 Q931: TX -> SETUP pd = 8 callref = 0x03
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0x81
Preferred, B1
Keypad Facility i = '18045551211'
Calling Party Number i = 0x0080, '3025'
Plan:Unknown, Type:Unknown
2d16h: ISDN BR2/0/1 Q931: RX <- CALL_PROC pd = 8 callref = 0x83
Channel ID i = 0x89
Exclusive, B1
Locking Shift to Codeset 5
Codeset 5 IE 0x2A i = 0x80880B, '18045551211', 0x8001098001148001148001
14
2d16h: ISDN BR2/0/1 Q931: RX <- ALERTING pd = 8 callref = 0x83
Progress Ind i = 0x8288 - In-band info or appropriate now available
Signal i = 0x01 - Ring back tone on
2d16h: ISDN BR2/0/1 Q931: RX <- CONNECT pd = 8 callref = 0x83
Signal i = 0x3F - Tones off
Nov 12 08:23:38 EST: %ISDN-6-CONNECT: Interface BRI2/0/1:1 is now connected to 1
8045551211 N/A
2d16h: ISDN BR2/0/1 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x03
Nov 12 08:23:44 EST: %ISDN-6-CONNECT: Interface BRI2/0/1:1 is now connected to 1
8045551211 N/A
Nov 12 08:23:51 EST: %ISDN-6-DISCONNECT: Interface BRI2/0/1:1 disconnected from
18043597070 , call lasted 12 seconds
2d16h: ISDN BR2/0/1 Q931: TX -> DISCONNECT pd = 8 callref = 0x03
Cause i = 0x8090 - Normal call clearing
2d16h: ISDN BR2/0/1 Q931: RX <- RELEASE pd = 8 callref = 0x83
2d16h: ISDN BR2/0/1 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x03

Remove mailbox only from cuc when user is cucm imported

Hi,
Can you remove the mailbox from CUC when the user was imported from CUCM?
or alternatively,
Can you "migrate/change" users from being cucm imported users to just plain normal created CUC users?
We need the ability to remove the users from CUC only, but that currently also removes the user from CUCM!
cheers
Sascha
CUC[M] 8.5

Are you looking at just removing the Imported from CUCM tag? Or converting CUCM imported users to Unity Connection users?
You can't remove the tag.
To convert the users, I'm not sure about the API but you can do it from Unity Connection itself,
Option 1:
Use the BAT tool. Export Users with mailbox. Update the CSV file. Look for the ccmid column. You'll find a string value. Replace the string value with %null%. Save and update users with mailbox using BAT.
Option 2:
Run this query on the CLI. (Replace Anirudh with the alias of the user you want to convert),
run cuc dbquery unitydirdb update tbl_user set ccmid =' ' where objectid= (select objectid from vw_user where alias='Anirudh')
Note: This converts CUCM imported users to Standalone Unity Connection users. You cannot sync the users with CUCM anymore.
HTH,
Anirudh

Phone Un-registers from CME

Hello Guys,
I have a phone 6921 which un-registers from the CME (2921) every day and we have to plug it off and then plug it back in to have it registered.
Any thoughts?
Thanks,
Asad

Hello Asad,
What is the version of CME and firmware that 6921 has ?
Br,
Nadeem
Please rate all useful post.

Outbound Dial-Peer from CME to UC540 not working

Dear Experts,
We have a HQ UC560 and new branch with 2811 router. These sites connected via VPN using fortigate.The connectivity between the sites is up and we are able to ping both the sites and the voice networks successfully.
I have configured the dial-peers on both the sites. The calls from HQ to the local branch are successful without any problem but when we dial from branch to the HQ, we get a fast busy signal. Below is the dial peer config
HQ -
dial-peer voice 300 voip
destination-pattern 3..
session target ipv4:192.168.110.1
dtmf-relay h245-alphanumeric
no vad
Branch -
dial-peer voice 800 voip
destination-pattern 8..
session target ipv4:192.168.201.2
dtmf-relay h245-alphanumeric
no vad
Csim results from Branch -
csim start 891
csim: called number = 891, loop count = 1 ping count = 0
csim err csimDisconnected recvd DISC cid(786)
csim: loop = 1, failed = 1
csim: call attempted = 1, setup failed = 1, tone failed = 0
Kindly please advise. thanks.

Hi, It is as suspected Toll Fraud App who rejected the call from BR site.
1076043: Oct 11 14:36:29.759: //282614/B639957688BC/CCAPI/cc_api_call_setup_ind_common:
   Set Up Event Sent;
   Call Info(Calling Number=308(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),
   Called Number=807(TON=Unknown, NPI=Unknown))
1076047: Oct 11 14:36:29.763: //282614/B639957688BC/CCAPI/cc_process_call_setup_ind:
   >>>>CCAPI handed cid 282614 with tag 300 to app "_ManagedAppProcess_TOLLFRAUD_APP"
1076048: Oct 11 14:36:29.763: //282614/B639957688BC/CCAPI/ccCallDisconnect:
   Cause Value=21, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)
you need to add BR GW IP address (192.168.110.1) to under 'voice service voip> ip address trusted list' as given below.
voice service voip
ip address trusted list
ipv4 192.168.110.1
For you reference: https://supportforums.cisco.com/document/46566/understanding-toll-fraud-enhancements-1512t

CME - can not dail PSTN (out going calls )

hello ,
i have CME installed on 2900 router , incomming calls are working fine but i can dial PSTN calls.
below error is comming in Debug:
Outgoing call from gateway: gives diconnect cause value = 34 no circuit

Hi Aslam,
1.Could you please explain the complete network topology and please upload the debugs that you collected with the called and the calling number.Also attach the relevant controller config, serial interface config, dial-peer etc to analyze.
2.Cause value 34 implies that there is a mismatch in channel mapping either on your end or the provider's end.
3.So we need to check if we are sending this error message or if we are receiving this error message.
If we are receiving this error message, then provider needs to correct the channel mapping on their end.
4.If we are using H323 then try to change the isdn channel order using this command on gateway
"isdn bchan-number-order" as well as try changing the channel order from under the gateway on CUCM, if we have a CUCM in the network topology.
5.Make sure we have configured only those channels that we are allowed to inside a Controller for pri group command.
Thanks & Regards,
Mudit Mathur

CME B-ACD on Cisco 2911 with IOS 15.2(4)M5 not working

Hi Folks,
I am currently setting up CME version 9.1 with B-ACD (app-b-acd-aa-3.0.0.2.tcl & app-b-acd-3.0.0.2.tcl), running on
Cisco 2911 with IOS ver 15.2(4)M5, this is for lab purposes.
Below is my CME & B-ACD configuration :
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
h323
h225 listen-port 1820
no call service stop
sip
bind control source-interface Vlan400
bind media source-interface Vlan400
registrar server expires max 600 min 60
voice register global
mode cme
source-address 172.25.202.1 port 5060
max-dn 2
max-pool 2
load 9971 sip9971.9-2-2SR1-9
authenticate register
timezone 28
time-format 24
date-format D/M/Y
tftp-path flash:
create profile sync 0004714411607756
voice register dn 1
number 3005
name br2phn2
voice register dn 2
number 3006
name br2phn4
voice register template 1
dialplan 1
voice register dialplan 1
type 7940-7960-others
pattern 1 3...
pattern 2 999
voice register pool 1
id mac 1C1D.86C4.0D6D
type 9971
number 1 dn 1
template 1
dtmf-relay rtp-nte
username 3005 password cisco
description 3214-3005
codec g711ulaw
voice register pool 2
id mac 1C1D.86C4.A574
type 9971
number 1 dn 2
template 1
dtmf-relay rtp-nte
username 3006 password cisco
description 3214-3006
codec g711ulaw
voice hunt-group 1 parallel
list 3002,3006
pilot 3210
application
service aa flash:/app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
param number-of-hunt-grps 2
param handoff-string aa
paramspace english language en
param max-time-vm-retry 2
param aa-pilot 3500
paramspace english location flash://
param second-greeting-time 60
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param voice-mail 3001
param max-time-call-retry 90
param service-name queue
service aa-drop flash:/app-b-acd-aa-3.0.0.2.tcl
paramspace english index 1
param service-name queue
param drop-through-option 2
param second-greeting-time 60
paramspace english language en
param max-time-vm-retry 2
param max-time-call-retry 90
param voice-mail 3001
paramspace english location flash://
param aa-pilot 3501
param number-of-hunt-grps 1
param handoff-string aa-drop
param call-retry-timer 15
service queue flash:/app-b-acd-3.0.0.2.tcl
param queue-len 15
param aa-hunt10 3006
param queue-manager-debugs 1
param number-of-hunt-grps 2
param aa-hunt2 3210
interface Loopback0
ip address 172.25.110.3 255.255.255.255
ip ospf network point-to-point
h323-gateway voip interface
h323-gateway voip id Spain ipaddr 172.25.110.1 1719
h323-gateway voip h323-id BR2-RTR
h323-gateway voip tech-prefix 1#
h323-gateway voip bind srcaddr 172.25.110.3
interface Vlan400
ip address 172.25.202.1 255.255.255.0
ip pim dense-mode
dial-peer voice 3500 voip
service aa
destination-pattern 3500
session target ipv4:172.25.110.3
incoming called-number 3500
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
dial-peer voice 3501 voip
service aa-drop
destination-pattern 3501
session target ipv4:172.25.110.3
incoming called-number 3501
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
telephony-service
no auto-reg-ephone
max-ephones 2
max-dn 2 no-reg both
ip source-address 172.25.110.3 port 2000
cnf-file location flash:
load 7965 term65.default.loads
time-zone 28
time-format 24
date-format dd-mm-yy
max-conferences 8 gain -6
moh "music-on-hold.au"
web admin system name admin password cisco
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 14 2014 05:54:44
ephone-template 1
softkeys connected Endcall Hold Park Trnsfer Acct Flash
ephone-dn 1 octo-line
number 3001 no-reg both
description 3214-3001
name br2phn1
ephone-dn 2 octo-line
number 3002 no-reg both
description 3214-3002
name br2phn3
ephone 1
device-security-mode none
mac-address 189C.5DB6.D303
ephone-template 1
max-calls-per-button 5
busy-trigger-per-button 3
type 7965
button 1:1
ephone 2
device-security-mode none
description 3214-3002
mac-address 984B.E194.FDDD
ephone-template 1
max-calls-per-button 5
busy-trigger-per-button 3
type 7960
button 1:2
Problem :
1. When I test call from CME Phone both SIP and SCCP Phone by dial 3500 or 3501, I get the busy tone.
2. Debug voip dial-peer, match with dial-peer voice 3500 for (aa service) & 3501 for (aa-drop service).
3. Debug voice application script, show nothing.
Is there something wrong with my configuration ?
Rgds
Novri

Hi Novriadi,
In your configuration
service aa flash:/app-b-acd-aa-3.0.0.2.tcl
service queue flash:/app-b-acd-3.0.0.2.tcl
paramspace english location flash://
Remove "/" and "//" from the configuration
Then use the call application voice load command in privileged EXEC mode to reload the scripts.
Router# call application voice load aa
Router# call application voice load queue
Router# call application voice load aa-drop
You can refer to following document as well for more info
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/bacd/configuration/guide/cme40tcl/40bacd.html#wp1018270
Please find the sample configuration that is required to configure b-acd in CME for reference.
telephony-service
moh music-on-hold.au
multicast moh 239.1.1.1 port 2000
application
service queue flash:app-b-acd-2.1.0.0.tcl
param number-of-hunt-grps 2
param aa-hunt2 1111
param aa-hunt3 1222
param queue-len 15
param queue-manager-debugs 1
service aa flash:app-b-acd-aa-2.1.0.0.tcl
paramspace english index 1
paramspace english language en
paramspace english location flash:
param service-name queue
param handoff-string aa
param aa-pilot 8005550123
param welcome-prompt _bacd_welcome.au
param number-of-hunt-grps 2
param dial-by-extension-option 1
param second-greeting-time 60
param call-retry-timer 15
param max-time-call-retry 700
param max-time-vm-retry 2
param voice-mail 5003
dial-peer voice 222 voip
service aa
destination-pattern 8005550123
session target ipv4:192.168.1.1
incoming called-number 8005550123
dtmf-relay h245-alphanumeric
codec g711ulaw
no vad
Thanks & Regards,
Mudit Mathur

Cisco Mobile 8.0 For CME 8.6 : Verification Timed Out

Hi Guys,
Good day!
Anyone tried to implement Cisco Mobile on CME?
I have followed some guide lines from other forums such as:
http://www.ccierants.com/2011/05/finally-cisco-mobile-81-supports-cme-86.html
But I encounter some problems -> Verification Timed Out
Attached is the logs from CME router.
Thank you.

Have you restarted the "Cisco CallManager" service? Do you have IP address configured under CUCM > System > Servers?
Thanks!
Michael
http://htluo.blogspot.com

CME External Directory

Our customer has a Unified CM cluster and a few Call Manager Express and he needs that ip phones registered in the CME could consult the Call Manager corporate directory. I´ve configured all steps described in the chapter "Configuring Directory Services" in the "Cisco Unified Communications Manager Express System Administrator Guide" but when I press the Directory button, there isn´t any option to search coportate directory. I´ve configured the same url in telephony-service as in the Call Manager and I've add the ip phones in the Call Manager. I´m missing something?

Did you ever get an answer on this? I'm running into the same problem but what I have figured out is that if your CME phones have registered to CUCM at least once EVER then the directory will work. There is some sort of switch that gets flipped in the phone once it has registered to CUCM and the directory will always work after that, regardless of CUCM/CME/whatever.
This is the URL I am using in CME- pointing to the CUCM Directory URL from Enterprise Manager.
url directories http://XXX.XXX.XXX.XXX:8080/ccmcip/xmldirectory.jsp
I've been running through various scenarios and it seems like the behavior change happens after xmldefault.cnf.xml is loaded from the CUCM.
I'd appreciate the input from any Cisco IP Phone SME's out there. I have the xmldefault.cnf.xml from CME and CUCM and while they are different I can't find any obvious reason for the behavior.

TFTP server other then CUCM !

Hi all.
In case of CME or CUCM, where both of them are required to generate phone specific xmls for manually added phones, is it possible to define windows/linux system as tftp server to serve these files ?
If yes, how the files shall be copied from CME/CUCM to that tftp server ?

Hi John
Yes, it's possible. But as you've pointed out, keeping an external TFTP server up to date with config files and all the other stuff (ring files, moh files, firmware loads etc) is not trivial.
In later versions of CUCM the phone loads support a 'load' server. You can put the TFTP load files (which are more static that config files) on their and have the phones download firmware from there, but config from CUCM.
The bottom line is that (at least in my opinion) it's generally not a great idea. Let CUCM or CME do it; they're perfectly capable, and if you have a CUCM system that is big enough to warrant it, you can have a CUCM as a dedicated TFTP server.
Regards
Aaron
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From CME to BE 7k CUCM 10.x

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