Full Backup Operation not working

Hi,
     Iu2019m using MAXDB 7.8  and using Dataprotector tool to take full backup. Data Protector toool uses  the below commands to take full backup.. but it is giving ERROR saying that
Error:  ERR
-24920,ERR_BACKUPOP: backup operation was unsuccessful
The backup tool failed with 2 as sum of exit codes. The database request was canceled and ended with error -903.
qapaux26# dbmcli -d tvs -u dbm,dbm
dbmcli on tvs>user_logon dbm,dbm
OK
dbmcli on tvs>dbm_configset -raw BSI_ENV /var/opt/omni/tmp/TVS.bsi_env
OK
dbmcli on tvs>medium_put BACKDP-Data[1]/1 /var/opt/omni/tmp/TVS.BACKDP-Data[1].1  PIPE DATA 0 8 NO NO \"\" BACK
OK
dbmcli on tvs>util_connect
OK
dbmcli on tvs>backup_start BACKDP-Data[1] DATA
ERR
-24920,ERR_BACKUPOP: backup operation was unsuccessful
The backup tool failed with 2 as sum of exit codes. The database request was canceled and ended with error -903.
Help is much appreciatedu2026could you please help me out if anybody has idea on this..
The same command commands works for MAXDB 7.7 but not for MAXDB 7.8
Regards,
Ranganath

Hi Markus Doehr,
  Thanks for your information. is it may be Data Protector Configuration issue?
  dbmcli on tvs>dbm_configget all
OK
BSI_ENV             = /var/opt/omni/tmp/TVS.bsi_env
set_variable_10     = OB2BACKUPAPPNAME=TVS
set_variable_11     = OB2BACKUPHOSTNAME=qapaux26.ind.hp.com
set_variable_12     = OB2OPTS=(null)
I'm new to this work and I'm learning the concepts of maxdb as well as DataProtector and trying to fix this issue.  Asper your replay i came to know that  DP doesn't create the medium appropriately.. can you just let me know more on this?
if possible just tell me with example how to create medium appropriately?
I'm resending KnlMsg
                        0xc000016740669928, Node:'qapaux26', PID: 6152)
Thread       0x1F Task    269  2010-12-07 12:32:03     Savepoint      1:  Savepoint (SaveData) started by T269
Thread       0x1B Task    284  2010-12-07 12:32:03     Pager      20003:  SVP(1) Start Write Data
Thread       0x1B Task    284  2010-12-07 12:32:03     Pager      20004:  SVP(1) Stop Data IO, Pages: 6 IO: 6
Thread       0x1B Task    284  2010-12-07 12:32:03     Pager      20005:  SVP(2) Wait for last synchronizing task: 284
Thread       0x1B Task    284  2010-12-07 12:32:03     Pager      20006:  SVP(2) Stop Wait for last synchronizing task, Pages: 0 IO: 0
Thread       0x1B Task    284  2010-12-07 12:32:03     DataCache      4:  Mark data pages for savepoint (prepare phase)
Thread       0x1B Task    284  2010-12-07 12:32:03     Pager      20007:  SVP(3) Start Write Data
Thread       0x1B Task    284  2010-12-07 12:32:03     Pager      20008:  SVP(3) Stop Data IO, Pages: 2 IO: 2
Thread       0x1B Task    284  2010-12-07 12:32:03     Pager      20009:  SVP(3) Start Write Converter
Thread       0x1B Task    284  2010-12-07 12:32:03     Pager      20011:  SVP(3) Stop Converter IO, Pages: 8 IO: 8
Thread       0x1B Task    284  2010-12-07 12:32:03     DataCache      3:  Savepoint with ID 10 completed
Thread       0x1F Task    268  2010-12-07 12:32:03     CONNECT    12633:  Connect req. (TVS, T268, connection obj. 0xc00001674089dd38, Node:'qapaux26', PID: 6152)
Thread       0x1F Task    269  2010-12-07 12:32:03     Log        20083:  New DBIdentifier set (qapaux26:TVS_20101207_123203)
Thread       0x1F Task    269  2010-12-07 12:32:03     RTEIO        112:  Open of medium  /sapdb/TATA/data/wrk/TVS/data_000 as number 3 for READ successfull
Thread       0x1F Task    269  2010-12-07 12:32:03     RTEIO        112:  Open of medium  /sapdb/TATA/data/wrk/TVS/arch_000 as number 4 for READ successfull
Thread       0x1F Task    268  2010-12-07 12:32:04     CONNECT    12651:  Connection released (TVS, T268, connection obj. c00001674089dd38)
Thread       0x1B Task    300  2010-12-07 12:33:08 ERR RTEIO        113:  medium /var/opt/omni/tmp/TVS.BACKDP-Data[1].1 cannot be opened for WRITE access,_FILE=RTEIO_St
reamMedium.cpp,_LINE=1261
                               2010-12-07 12:33:08 ERR RTEIO         65:  open of medium /var/opt/omni/tmp/TVS.BACKDP-Data[1].1 was canceled,_FILE=RTEIO_StreamMedium.cp
p,_LINE=4804
Thread       0x1B Task    299  2010-12-07 12:33:08 WNG SAVE       52108:  canceled by user
Thread       0x1F Task    269  2010-12-07 12:33:08     RTEIO        114:  medium /sapdb/TATA/data/wrk/TVS/data_000 with number 3 was closed
Thread       0x1F Task    269  2010-12-07 12:33:08     RTEIO        114:  medium /sapdb/TATA/data/wrk/TVS/arch_000 with number 4 was closed
Thread       0x1F Task    269  2010-12-07 12:33:08 ERR SAVE       52012:  error occured, basis_err 3700
Thread       0x1F Task    269  2010-12-07 12:33:08 ERR Backup         3:  Data backup failed,_FILE=Kernel_Administration.cpp,_LINE=1560
                               2010-12-07 12:33:08     SrvTasks      17:  Servertask Info: because Error in backup task occured
                               2010-12-07 12:33:08     SrvTasks      10:  Job 1 (Backup / Restore Medium Task) [executing] WaitingT269 Result=3700
                               2010-12-07 12:33:08     KernelComm     6:  Error in backup task occured, Error code 3700 "hostfile_error"
                               2010-12-07 12:33:08     Backup         1:  Backupmedium #1 (/var/opt/omni/tmp/TVS.BACKDP-Data[1].1) Could not open stream
                               2010-12-07 12:33:08     KernelComm     6:  Backup error occured, Error code 3700 "hostfile_error"
Thread       0x1F Task    269  2010-12-07 12:33:08 ERR Backup         3:  Data backup failed,_FILE=Kernel_Administration.cpp,_LINE=1560
                               2010-12-07 12:33:08     SrvTasks      17:  Servertask Info: because Error in backup task occured
                               2010-12-07 12:33:08     SrvTasks      10:  Job 1 (Backup / Restore Medium Task) [executing] WaitingT269 Result=3700
                               2010-12-07 12:33:08     KernelComm     6:  Error in backup task occured, Error code 3700 "hostfile_error"
                               2010-12-07 12:33:08     Backup         1:  Backupmedium #1 (/var/opt/omni/tmp/TVS.BACKDP-Data[1].1) Could not open stream
                               2010-12-07 12:33:08     KernelComm     6:  Backup error occured, Error code 3700 "hostfile_error"
Thread       0x1F Task    269  2010-12-07 12:33:10     CONNECT    12651:  Connection released (TVS, T269, connection obj. c000016740669928)
Thread       0x1F Task    269  2010-12-07 12:47:18     CONNECT    12633:  Connect req. (TVS, T269, connection obj. 0xc00001674089dd38, Node:'qapaux26', PID: 5802)
Thread       0x1F Task    269  2010-12-07 12:47:34     Savepoint      1:  Savepoint (SaveData) started by T269
Thread       0x1B Task    284  2010-12-07 12:47:34     Pager      20003:  SVP(1) Start Write Data
Thread       0x1B Task    284  2010-12-07 12:47:34     Pager      20004:  SVP(1) Stop Data IO, Pages: 0 IO: 0
Thread       0x1B Task    284  2010-12-07 12:47:34     Pager      20005:  SVP(2) Wait for last synchronizing task: 284
Thread       0x1B Task    284  2010-12-07 12:47:34     Pager      20006:  SVP(2) Stop Wait for last synchronizing task, Pages: 0 IO: 0
Thread       0x1B Task    284  2010-12-07 12:47:34     DataCache      4:  Mark data pages for savepoint (prepare phase)
Thread       0x1B Task    284  2010-12-07 12:47:34     Pager      20007:  SVP(3) Start Write Data
I'm waiting for your replay.....
Ranganath

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