GCU extra Rewards points received but no discount online

Like countless others I've been to the store multiple times with GCU gift card. The associate at the store told me that my membership was activated this past time I went in, but I noticed that it still doesn't appear online. I have recieved 2x Rewards points for every video game purchase I made in December, but still don't get the discount when I put things in my cart.
Can someone please check my membership status and let me know if I need to go back into the store again, and if so tell me exactly what I need to tell the associate? I can't exchange the cards because none of the stores in my area have the normal blue card, only the gift card.
Thank you.

Hello thefizzle656,
While it sounds like you certainly had your share of difficulties with activating your newly purchased Gamers Club Unlocked (GCU) membership, I’m very happy to hear that you were able to get this sorted out. With that said, there is absolutely no reason this should have taken you three trips, if that was the case. Our stores should be privy to how these activations work when buying the Gifting Card option of GCU and it sounds like this definitely wasn’t the case. I do apologize for the time you had to spend on this, especially since it should have been activated during your first visit.
Thanks for sharing your feedback with us here on the forums and I hope you enjoy the benefits of GCU! Please don’t hesitate to let us know if you need any assistance in the future.
Sincerely,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Similar Messages

1250 Reward Points redeemed but missing $25 Certificate?

I was checking my point balance today and noticed that I had been issued a $25 certificate but I haven't received anything. I was hoping to use it on a purchase tomorrow so I just wanted to try to sort it out!

Hi oddjob702 and Bushwick128,
I hope you both had a great weekend.
If your $25 certificate was not immediately available after the points were converted, then it should have been available after a couple hours with a maximum of 24 hours. I looked over your My Best Buy™ accounts and it does appear that both certificates should now be available by logging into BestBuy.com. If you for some reason you are still unable to access your certificate, then please send me a private message and I will see what I can do to help. A private message can be sent by clicking on the blue button in my signature labeled "Private Message."
Thank you for taking the time to reach out to us on the forum!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

My order has shipped and I've received part of it, but NO REWARD POINTS yet????

As the Subject points out, I haven't received the points yet and the website says the points are not rewarded until after shipping. I'm just wondering where they are? I have only one account, I logged into the store site prior to purchase, I have only one card, The Sony Financial Services Card which I used to purchase Sony's brand new 4K tv. My Sony account/Sony Reward Points were already linked as I've already received/used Sony Reward Points prior to this purchase of the 4K TV. So what could be wrong? Why am I not showing any points for this latest purchase of the TV & 4K video player (they're running a special for a free 4K video player for the purchase of the tv I got, and I have already received the 4K Video Player)? I'm set to receive the shipment of the TV tomorrow between 10am-2pm Central.
Anyone have any ideas as to what may be going on?
Thank you for your time.

Hi Lonnie! It would be best to contact Sony Rewards here for further assistance. Thanks!
If my post answers your question, please mark it as "Accept as Solution"
http://bit.ly/LapMagWin

Not receiving double rewards points for transactions

Hello, I tried to send a private message to Blake_BBY to address this before I posted on here, but I haven't heard a response yet. I noticed I have two recent transactions, one in store and one online, that aren't showing double points. I have other transactions from a few weeks ago that successfully added double points, but not these for some reason. Not the biggest deal, it's only about 35 total points missing, but just wanted to see if I was missing something somewhere. Thanks,James

Hello Jcparks1229,
I apologize for the delayed response. I was able to locate your account and it does appear a few transactions are still pending to be processed to your My Best Buy account. Please allow 15-20 business days from the final transaction for the points to be allocated.

Direct links to the rewards from received email?

Hi!
I mean the following:
- someone is asking a question
- 3 people will post answers, so the person with the question will get 3 emails (if it is turned on)
Mostly it is not neccessary to check the thread, because all information is in the email, and the reward is forgotten.
If it is possible, you can insert 3 links into the received email, and these links are pointing directly to the 2, 6, 10 reward points.
Not so important, just if you have very much free time
Regards
Tamá

That unfortunately would require our "point system" to be a bit more "open" than we want/like, what we could do maybe is shorten the amount of text and force people to go to the website - but I think that puts to much emphasis on the points and not enough on the content.

Good Maintenance Reward points - what a hassle

Bought a protection plan in December 2010 because the sales representative said I'd get double the amount of the plan ($99.99) in rewards points if the plan went unused. I typically don't buy these plans, but as an insurance policy and I'd get twice as much back in four years - didn't see the down side.
Didn't figure that I'd have to spend over an hour bouncing between the Geek Squad and the Rewardzone phone operators, neither of which spoke very good english, couldn't type my phone number in correctly, etc. But I patiently kept my cool and thought heck everyone has to make a living and at least they were polite.
Well 90 minutes in, after they tried to transfer back for the second time I just surrendered and gave up. So I googled it looking for a number. First, I found out that the salesrep was misleading, he specifically told me I'd get $200 in rewardzone points to spend on my $99.99 investment. Now I found out that I may only get double the number of points, so 200 points! That isn't even $5! Guess it goes to the 'too good to be true'.
As an Elite member you'd think they'd at least have helped me resolve the issue and not just keep tranferring me.
Anyone successfully get any points from this Good Maintenance Reward program, I kept the receipt and the warranty flyer and the plan just expired on 1/10/2015 so I'm within the window. Just not sure its worth the hassle.
Solved!
Go to Solution.

Good morning gizmo91,
Thank you for taking the time to reach out to us on the forum.
While the Good Maintenance Reward has not been offered with the purchase of a Geek Squad Protection plan since 2012, there is absolutely no reason why you should have been on the phone with us for more than an hour. In my opinion, that is beyond excessive for something that should be fairly easy to address. It is a matter of determining if the plan purchased was eligible for the reward and if the terms of the reward were met upon the plan expiring.
I sadly have no way of going all the way back to December 2010 to know exactly what was said or not said; however, I do know what the Good Maintenance Reward was intended for and how it worked. A protection plan is usually purchased just in-case a product ever starts to not function properly, but there are times where a plan may never be utilized and that is when the reward would come into play. The reward was not intended in any way to be a refund or form of reimbursement, as the plan did still provided coverage.
I am very sorry for any inconvenience you may have experienced while trying to take advantage of the Good Maintenance Reward, and from everything that I can see, the protection plan you purchased in 2010 does qualify for the reward. That means you would receive double points based on price you paid for the plan, and to ensure that reward is processed properly, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope at the top of the page.
I hope you have a wonderful day!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

No $25 rewards points for LG G4 Purchase

I purchased an AT&T LG G4 on 6/9, and was told I would receive $25 in rewards points if I signed up for a rewards account at the time of purchase. I've seen where it would take up to 20 days for the points to show up in my account, but it has now been 20 days and I don't see those points.

Greetings danbiehl, and welcome to the Best Buy forum,
It appears you may have read some of my other forum posts regarding the current promotional offer where I say it can usually take up to 20 days for points to officially post to a member's account. You may also have noticed that I offered to review the account for any member that purchased an eligible smartphone while the offer was valid if the $25 bonus certificate (1,250 points = $25) did not post after 20 days. All a member would need to do is send me a private message by clicking on the blue button in my signature labeled "Private Message."
After looking over your account, it would appear to me that the AT&T LG G4 smartphone you purchased should qualify for the bonus certificate. To ensure that your account is up-to-date, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope icon located at the top of the page. Any member that reads this and has not received their bonus points after 20 days can feel free to send me a private message and I will see what I can do to help.
Thank you for posting and for being a member of the My Best Buy™ program.

Where are rewards points?

New layout page sucks. customer servive is impossible and knows nothing. Cannot find rewards points. Old instuctions says see card deatils but that does not exiist on new page. Where are rewards points? Thanks

Your answers to "where are rewards points" is as vague as you intended. You post a "Direct Link" why not give us who have been good paying customers the link! What is this game? The phone support might as well not exist for the no help they offer, mostly pre-recorded. The Pay Pal website is a joke, there is no way to link to the MasterCard account, what is wrong with you people? Your efforts to keep our own reward points secret make every thing you do suspicous. Can't you be upfront and honest with the people who use your card, or should we as a body of people start a ban on Pay Pal? There is no box on the left for the PayPal MasterCard!!!PayPal_Adrian wrote:
Hi dynaman, You can reach the reward points area in the new layout by first locating the box on the left for your PayPal Extras MasterCard > click on the arrow in it > then more details > rewards. This direct link should also work for you once you've logged in to your account. Thanks! Adrian

I have a new account and I want to use the reward points

hi
I just created a new account on Toshiba and deleted the older
the old account: (radumuresan) http://forums.computers.toshiba-europe.com/forums/profile.jspa?userID=538172580
the new one: (akhenaton) http://forums.computers.toshiba-europe.com/forums/profile.jspa?userID=538318254
I did that because I couldn't post on a thread ( http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=22110 ) and I thought that it is a problem with my account
now I want to use my 10 reward points (which were not used with the previous account - "radumuresan"), and also, if possible, to transfer (add to the current account - "akhenaton") the 3 reward points earned; it's annoying - my new account ("akhenaton") has no "Reward Points to Assign" (from the beginning) even though I haven't used the 10 reward points in my old account :|
I, also, would like to thank moderator if he/she contacted Toshiba technicians in the problem regarding the XD-bit ( http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=19857 )
I had no chance to do this before the thread was closed (I only got to thank Toshiba Support Team as I was very anxious to run some tests on my "shiny new laptop" with the new BIOS update; later when I tried to edit my post the thread was already closed)
thank you!
L.E.: now the 10 "Reward Points to Assign" just appeared on my account; 10x (but I still don't see the 3 earned points added too)
Message was edited by: akhenaton

Hi akhenaton. I am writing a bit off topic, but there i have an opportunity to write you something, because both topics, where you adviced me, are now closed.
I was trying to write you something in the topic about the RAM modules, where you reacted and answer my question. This topic is already closed, so i am not able to add there any post. I just wanted to say you thanks :) I have also problems posting the message in topic about NVIDIA GeForce GO 7600, it wrote me the same, that it has to be approved by moderator or something like that. So i waited for some time and the post finally apeeared the next day. I don't know, when the post has to be approved by moderator and when it is posted automatically. And something about reward points, I think, that you have 10 reward points at your disposal in every topic you created, don't you? Greetings.

Urgent please help will reward points

How do i join two trans table with indexes.
please help will reward points.

Hi,
Just copy paste this code, activate and test.
INNER JOIN.
TYPES: BEGIN OF t_vbak,
             vbeln TYPE vbeln,
             END OF t_vbak.
TYPES: BEGIN OF t_vbap ,
       vbeln TYPE vbeln_va,
       posnr TYPE posnr_va,
       END OF t_vbap.
DATA: it_vbak TYPE STANDARD TABLE OF t_vbak.
DATA: wa_vbak TYPE t_vbak.
DATA: it_vbap TYPE STANDARD TABLE OF t_vbap.
DATA: wa_vbap TYPE t_vbap.
select-options: s_vbeln for wa_vbak-vbeln.
SELECT avbeln bposnr INTO table it_vbap FROM vbak AS a
                            INNER JOIN vbap AS b ON
                            avbeln = bvbeln WHERE a~vbeln in s_vbeln.
loop at it_vbap into wa_vbap.
WRITE:/ wa_vbap-vbeln, wa_vbap-posnr.
endloop.
LEFT OUTER JOINT.
SELECT avbeln bposnr INTO table it_vbap FROM vbak AS a
                             left outer join vbap AS b ON
                             avbeln = bvbeln WHERE a~vbeln in s_vbeln.
loop at it_vbap into wa_vbap.
WRITE:/ wa_vbap-vbeln, wa_vbap-posnr.
endloop.
DIFFERENCE BETWEEN INNER AND LEFT OUTER JOIN.
With respect to above example,
INNER JOIN will fetch all those datas with reference to VBAK in VBAP.
LEFT OUTER JOIN will also fetch all those datas with reference to VBAK in VBAP. But it will also fetch those data which are in VBAK, But not in VBAP.
hope this helps.

Emails received but no alert - Mails also show as read in inbox

Hi Guys,
Just got my first BB from work (9300 Curve on 02 UK) - and I'm having some issues with email.
I set up my email account (it's a Lotus Notes Server) and am receiving emails perfectly well, but there is currently no notification sounding when emails arrive, even though I've asked it to play a sound and vibrate.
In fact, even the mail notification icon showing the number of new mails on the home screen doesn't update with an extra mail. When I go into the inbox, I can see the email has been received but it's marked as read which seems to be why I'm not getting any kind of notification.
My blackberry settings seem to be the same as my colleagues, so could this be a Lotus Notes / Server setting issue?
Thanks in advance!
James

Hi,
Which protocol do you use on your iPhone? POP3 or IMAP?
I also suggest you log on Webmail, check if the email read/unread status on Web matches that on iPhone or on Outlook Client.
In case it's the rule that caused the issue, I suggest you start Outlook with the switch "/cleanrules", this will start Outlook and deletes client-based and server-based rules:
Press Win + R and type “outlook.exe /cleanrules” in the blank box, then press Enter.
Then re-create the rule on Outlook, test if this issue persists.
Regards,
Melon Chen
TechNet Community Support

Trade in issues - 10% and 2x reward points

I traded some games in the middle of december and never received my double reward points or my 10% bump in value to any of the games. I have the paper with the transaction id if that helps anyone.
Thanks again

Hi jwhit2736,
I'd be glad to take a look at your trade-in and make sure your Gamers' Club benefits were properly applied. I'll need to gather some information to do so, so please make sure to check your private messages. You can check your PMs by signing into the forum and then clicking on the letter icon in the upper right-hand corner of the page.
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message

Missing shipping point/receiving pt

Hello,
I have a problem with shipping determination. I have created my shipping conditions assigned in customer record, assigned loading grp in material record, did customizations like sales doc type/shipping condition, replaced LF with my delivery type, config SC- Loading grp-plant-proposed shipping point. But when i create Sales order and item, shipping tab does not automatically show 'shipping point'. Basically, it is not getting determined? Any ideas, clues. When I give manually the shipping point, the error message is
"Ship.condition 01 loading grp Z001 plant ZVK StLoc not defined" but my delv type is custom one and assigned in sales order and also my SC is assigned to Sales order type in IMG. What is the problem?
Please help. Points will be awarded.
Thanks
Venky

Hello Guys,
Thank you all for the help. I have verified and i had done all that. I am still having problem.When I go to incompletion log:
I get 'Missing Shipping point/receving pt' and all the fields are blank except plant(ZVK), delivery priority ('1'), max part delv('9'), order combination
(checked), net weight, gross weight. Anything to do with unloading point, receiving point, route, shipping type that i need to configure or any background job to run to update?
My Shipping data:
Plant: ZVK
Shipping Cond: Z8
Loading grp: Z001
Shipping point : ZVK1
sale doc typ : ZA99
delivery type : ZLFV
delivery item cat : ZVKN
storage loc: ZKV
I have
1) Defined Shipping Point in Enterprise Struct: ZVK1
2) Assigned shipping point to plant in enterprise :
   ZVK (plnt) -- ZVK1(sp)
3) defined shipping conditions: Z8 (thru shipping point and goods receiving detr)
4) assigned shipping condition to sales type:
   ZA99- Z8
5) defined loading grp : Z001
6) did shipping point determination
   Z8(SC) -- Z001(lgrp) -- ZVK(plnt) -- ZVK1(prshp)
7) defined delv typ: ZLFV
8) defined delv item cat : ZVKN
9) did item cat determintaiton
   ZLFV (del) typ) -- ZVKN (item cat)CHSP (usage) ZVKN (Item cat)
10) in my sales doc type : i have assigned delivery type ( ZLFV) in Shipping section.
11) ASSIGNED storage loc to plant and warehouse in Enterprise: ZKVZvk001. But in the error message i do not see the Stloc populated. is it any clue?
Please help.
Thank you,
Venky

J1IS (After GI in STO Process) will reward points for any helpful answers

Dear Gurus,
After Goods Issuance of Stock Transfer Order:
I did a capturing and posting of Excise Invoice referencing the Goods
Issuance Material Document (of STO) using transaction J1IS. Excise
Document is created succesfully and displayed in the pop up message,
but FI document is not displayed in the pop up message (but it actually
got created in the system).
The pop up message looks like this:
"Excise invoice 001020026 generated. FI document is ."
Is there a SAP note to enable the FI document number to be displayed in
the pop up message?
Will reward points for any helpful answers.
Thanks,
Jules

Resolved with SAP's help:
Run transaction FIBF.
On the menu click on - Settings -> Products -> of a Partner -> Activate
here maintain a new entry:
Product Partner
CIN INDIA

Unloading Point & Receiving Point Not Visible in Invoice.

Hi All,
I have one condition type YFRT which is get updated on Unloading Point & Receiving Point.
I want to update it in Invoice but in invoice nowhere i can see Unloading Point & Receiving Point.
ie. which gets copied from SO.
Now its showing Unloading Point & Receiving Point missing when i update the condition in Invoice.
Condition record is maintained on Unloading Point & Receiving Point.
How to proceed?
Reg,
Antaa21

Hi
Does it get populated in your sales order ? THe reason I ask is that if you calculate the condition in the order and do not recalculate it at the time of invoicing you should get the condition copied as-is.
Anyway, if you need to fill the shipping point in the pricing structure, KOMK, you can use exit RV60AFZZ. Here you can add a logic telling the system where to find the value and set it in the invoice pricing.
Does it help you ?
best regards
Michael

GCU extra Rewards points received but no discount online

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