General Problems with Internet Dropping

Hi Guys
Firstly hello all, I've often read these forums and everyone on here seems very helpful so I thought I'd ask you guys for some help. Often when watching Youtube or Downloading from Soundcloud, my internet drops and I have to restart ny router etc. I 've had this issue for months now and at first it was perhaps once a week, now its virtually everyday! I called Bt last year and they did something whereby they remotely logged in and cleared my cache or something like that and that seemed to do the trick but I cant remember what they did!! 
Anyway, I've read some similar posts and here is some info, any suggestions appreciated:
Line state
Connected
Connection time
0 days, 0:31:12
Downstream
17,355 Kbps
Upstream
1,064 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
6.2 dB / 5.8 dB
Line attenuation (Down/Up)
18.0 dB / 9.0 dB
Output power (Down/Up)
21.1 dBm / 12.3 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 57
CRC Errors (Down/Up)
11 / N/A
HEC Errors (Down/Up)
N/A / 13014
Error Seconds (Local)
10
I'm currently on a BT Hub 2.0, please let me know if I need or should do any other tests.
Thanks
steve
Solved!
Go to Solution.

it may be that there is another network on same channel or close by so you can try downloading inssider2.2 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.
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