Generate a ticket number

Can I add a ticket number or request number (tracking number) to a form when a person fills out and hits submit. Then when they receive their submission notice can they get that number?

You need to generate unique number with the ID column and add an action in the submit button to show message. Refer to the following post for more information
http://www.infopathdev.com/forums/t/28374.aspx
http://www.infopathdev.com/forums/t/22295.aspx
http://blogs.technet.com/b/jessmeats/archive/2009/08/10/generating-a-unique-form-number.aspx
--Cheers

Similar Messages

Table to find d relationship between ticket number and ext notification no

dear sir ,
while creating the support message from help menu it will generate the external notification number as well as ticket number both are same but while creating frrom crmd_order it will generate only ticket number .. so now i want to table where they mapped between two fields ticket number and notification number .. please reply
regards,
kumar

Hi Kumar,
Goto Crm_dno_monitor tcode and here configure the layout.....
Select the column external ref no and notification no...you get both the no.s as req.
Please reward points.

Issue with the steps in adding the ticket number in the ERMS email

CRM 5.0 SP09
Read the CRM expert article written by John Burton to add a ticket automatically to an email reply and was able to get it to work. (had to apply note 954060 to get the variable in the mailform)
But in our normal processing steps the ticket number hadn't been created and was looking for a way to generate the number.
Normal steps.
1. Inbox - select Emails in process, select one and interact.
2. Confirm BP or create a BP and confirm.
3. Choose Email from nav bar and reply. the ticket number is not filled i.e.
If I change the steps to
1. Inbox - select Emails in process, select one and interact.
2. Confirm BP or create a BP and confirm.
3. Select interaction record and save (service ticket # shows)
4. Choose Email from nav bar and reply. and value fills in.
Is not a major issue, but users are always looking to reduce the number of clicks for the agents as they are being converted from using Outlook to ICWC for email repsonses.
Thanks,
Glenn

Hi Glenn,
I am not sure that I (or other readers) may fully undestand the issue, so I want to clarify a couple of points.
It is not quite clear to me whether the emails that you are processing in the Agent Inbox are replies from customers (which already contain an ERMS tracking thread) or whether they are new emails?
I will assume that they are new emails. Also, I understand (from previous message threads) that you are using the Service Ticket as your leading business transaction, rather than the Interaction Record? Is this the case? If so, it is important to point out in such threads since the default process used by most customers to create an interaction record as the leading object and then create a service ticket in cases wehre followup investigation is necessary.
In the normal proces flow, an interaction record is automatically created once a business partner is confirmed. So, in order to create a service ticket (and have the service ticket thread be automatically inserted into an email as a tracking thread) you first need to navigate to the Service Ticket screen (which results in the creation of a service ticket).
But I am assuming, as mentioned, that in your case you are using the Service Ticket as the leading object? Does anything show up in this "Interaction Record" view in the lower-right-hand corner of the email editor currently? If so, maybe the problem then is that you need to replace the Interaction Record view inside the Email Editor screen with the Service Ticket view instead? This could be causing the problem that the non-existant Interaction Record is being set as the current One Order object instead of the Service Ticket. This is really jus a guess on my part, but maybe worth checking.
See also SAP notes 1032743, 1169373, 1157402
Warm regards,
John

TICKET Number (TICKETNR) not populated

Hi,
I am trying to create and actualize tickets using following function modules in given a sequence.
1) OIJB_TICKET_DEFAULTING
2) OIJ_EL_A_TICKETS_MAINTAIN_N
3) ENQUEUE_E_OIJTKT
4) OIJB_GENERATE_DOCUMENTS_N
5) ENQUEUE_E_OIJTKT
Function modules are working fine and able to create and actualize tickets.
I am creating more than 1 tickets in loop.
But only for first ticket TICKETNR (Ticket Number) is populated. For rest tickets it is blank.
TICKETNR is generated in function module OIJB_TICKET_DEFAULTING.
This is auto generated number.
Any Idea why it does not create TICKETNR from second ticket onwards?
Thanks & Regards,
Umesh

Arun:
Your situation is as expected - the address number will not be saved to BUT000 but to BUT020 or BUT021* tables.
regards,
bill.

Use hardware to generate a certain number of pulses using PXI-5652

Is it possible to generate a certain number of periods (turn on the output for a predetermined amount of time using hardware with micro-second resolution) using the PXI-5652.

Hello Matt,
If you had a Vector Signal Generator, this would be more controllable using something similar to this forum.
Otherwise, the only way to control time on the 565x would be to use OOK modulation scheme. This will allow you to turn on the signal for a little time On and Off.
There is a shipped example called "565x Digital Modulation.vi" (on versions 1.3 and later of the RFSG driver) that can perform this task. Basically it uses the function named "niRFSG Configure Digital Modulation User Defined Waveform.vi" to write the user bit sequence and with property nodes you will configure the OOK scheme and the symbol rate (refer to specifications of your card for the possible values).
Hope this helps,
Gerardo O.
RF Systems Engineering
National Instruments

I cannot connect to ITunes after updating to IOS 7.0.2,cannot update my apps nor download new apps. When I tap the quick test for IOS diagnostics it says it cannot verify the ticket number.

After updating to IOS 7.0.2 in my Ipad mini I cannot update my apps nor download new apps . It says "cannot connect to ITunes. " it's been almost 3 wks now. I have tried resetting it and trying other options like changing the DNS to just 8.8.8 etc but to no avail. I try to run the IOS diagnostics but it couldn't verify my ticket number. Everytime I open my mail it cannot identify server identity " Apple.imap.yahoo.com." But I just clicked "continue" anyway so I could get my mail.

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

How to generate new perner number using Abap Code in pa0002. what is the fu

how to generate new perner number using Abap Code in pa0002. what is the function Module used.

hi
define internal number ranges for ur implementation then when u run PA 40 do not input any employee number , system will generate the employee number automatically.
Regards
sameer

Select from table in group of columns and generate a sequence number

I have to select data from a table in group of columns and generate a sequence for every group resetting the sequence to start from 1 onwards.
For example:
Data:
Col1 Col2 Col3 Col4
A NA KA 2009-08-13
B NA KA 2009-08-13
C NA KA 2009-08-13
A NA KA 2009-08-13
B NA KA 2009-08-13
A NA KA 2009-08-13
Expected output from Select Statement:
Col1 Col2 Col3 Col4 Seq_No
A NA KA 2009-08-13 1
A NA KA 2009-08-13 2
A NA KA 2009-08-13 3
B NA KA 2009-08-13 1
B NA KA 2009-08-13 2
C NA KA 2009-08-13 1
How can this be possible with a SELECT statement? Is it possible to assign seq numbers for a group of columns and reset it when it changes? In the above example, all columns form the key to generate the seq number
I know it can be done using Stored procedures and that is how I am doing it now by introducing a temporary table.
Can anyone help me in this regard? Please let me know if the question is vague to understand!
Thanks,
Nachi

with t as(select 'A' col1,'NA' col2 ,'KA' col3,'2009-08-13' col4 from dual
union all
select 'B' col1,'NA' col2 ,'KA' col3,'2009-08-13' col4 from dual
union all
select 'C' col1,'NA' col2 ,'KA' col3,'2009-08-13' col4 from dual
union all
select 'A' col1,'NA' col2 ,'KA' col3,'2009-08-13' col4 from dual
union all
select 'B' col1,'NA' col2 ,'KA' col3,'2009-08-13' col4 from dual
union all
select 'A' col1,'NA' col2 ,'KA' col3,'2009-08-13' col4 from dual)
select t.*,row_number() over (partition by col1,col2,col3,col4 order by col1,col2,col3,col4) from tYou can replace partition by col1,col2,col3,col4 with only columns that you need for grouping condition
and also order by you can just do on the column you need.

Using MIN clause in Oracle to get a ticket number with an oldes date

i am stuck with the following simple syntax..
i need to pull the oldest billnumber ..ultimately i need to see the ticket number with the oldest date .
here is my select statement using an openquery from SQL server to oracle..
(SELECT * FROM OPENQUERY(B_COUNT,
'SELECT
TICKETID,
MIN(CREATE_DATE)
FROM TABLE
WHERE
CREATE_DATE >= ''1262304001'' AND CREATE_DATE < (trunc(SYSDATE) - to_date(''01-JAN-1970'',''DD-MON-YYYY'')) * (86400) AND
STATUS = ''0''
any help will be appreciated
thanks

938115 wrote:
I also got this text file after the command was executed along with the GIS.bad file
SQL*Loader: Release 11.2.0.1.0 - Production on Fri Jun 1 09:56:52 2012
Copyright (c) 1982, 2009, Oracle and/or its affiliates. All rights reserved.
Control File: bill.ctl
Data File: GIS.csv
Bad File: GIS.bad
Discard File: none specified
(Allow all discards)
Number to load: ALL
Number to skip: 0
Errors allowed: 50
Bind array: 64 rows, maximum of 256000 bytes
Continuation: none specified
Path used: Conventional
I have thousands of records in this file and only 64 of them updated.How many record were in the table before and after? I doubt the difference is 64, unless you have exactly 64 rows but you said thousands. I believe you are probably misinterpreting the log file. can you share the full log file? As a test, create a empty table, use the same script and load same data file in this empty table. Once loading is complete, check if it has 64 rows or more. I believe what log file is saying, it is 'commiting after every 64 rows', not 'stopping after loading 64 rows'.
So, unless you show us the log file there is no way to be certain, feel free to mask confidential info, at-least top 15 and bottom 15 lines ?

Need SQL statement to generate a sequence number in the output rows

Hi folks. I need to create an SQL statement that generates a sequence number column in the output rows (records) such that the first returned row has this column set to 1, second returned row has the column set to 2, etc.
For example, consider the query:
SELECT income from employees WHERE income != 20000 ORDER BY income;
If employees.income contains 60,000, 20,000, 35,000, and 19,000 for respective rows, the output would be this:
19,000
35,000
60,000
I would like the SQL to also return a sequence number that is computed across the returned rows, resulting in two output columns:
1 19,000
2 35,000
3 60,000
Is there a simple SQL function that generates the sequence number, in order, and only for the returned rows? Or is there another way?
I'm stumped. Any help is appreciated! Thanks!
- Jack Cochrane

Hi,
Welcome to the forum!
Use ROWNUM, like (example):
Connected to Oracle Database 10g Express Edition Release 10.2.0.1.0
Connected as hr
SQL> select rownum, first_name from (select e.first_name from employees e where e.first_name like 'J%' order by e.first_name);
    ROWNUM FIRST_NAME
         1 Jack
         2 James
         3 James
         4 Janette
         5 Jason
         6 Jean
         7 Jennifer
         8 Jennifer
         9 John
        10 John
        11 John
        12 Jonathon
        13 Jose Manuel
        14 Joshua
        15 Julia
        16 Julia
16 rows selected
SQL> But rememeber if you want to be sure of unique numbers in certain field is better to use sequences and use seq_name.nextval each time you need.
Regards,

How to generate external network number based on WBS element number

Hi all(experts)
I am new to PS and I have a requirment.
<u>To derive network no. from WBS identifier.</u>
Enhancement is CNEXOO12
Function module is EXIT_SAPLCOKO_002(data transfer for Network number).
I wnat to know how to use the above enhancement to generate external network number based on the WBS element number. We have to take the Project number and extract the part of the name from it and then assign it to NETWORK and ACTIVITIY under it. The above also depends upon the project type.
Please let me know the fields\structures\tables that are needed and available during runtime in this Function module exit. If possible with some examples.
Thanks for your time.
SH

Hi Karthik
Thanks for sending me the table relations.
Can you please help me with the following.
1) Can you please expand the table relations with an example because when I am doing a relation I am not able to get the AUFNR fromAUFK-->PSPEL because the there are four levels of WBS in the Project and if I plug the first level WBS from the PRPS there are no table entries found. if I put directly the WBS(fourth level X-yyyyyyy95.xxxx10.10.2) in the AUFK-PSPEL table it works and I get the AUFNR.
2) Can I do retrieve the network number from the sales order(KDUAF).
Please suggest.
By enhancing this CNEX0012(EXIT_SAPLCCOKO_002) which transactions in PS are affected.
Please reply at your earliest.
As always thanks for your time and your help
SH.

How to generate the batch number for group of records

Hi All,
requirement: i have created one sequence to generate the batch numbers.i have to get the nextval of the sequence for batch number (this column is not part of the table. its dynamic column/alias column) only for every 50000 records of a table.
detail description:
for example, if i have 10 records in a table. And, if i want to generate the batch number for every 2 records, then the output should look like belo.
batch-number qty
1 10
1 20
2 30
2 40
3 50
3 60
4 70
4 80
5 90
5 100
Please help me on this. Please let me know if you need more info.

one more update on the above request. this has to be done using SQL query only.

Generate a BP number for Org. Unit in Org. Model

Hi experts,
For each organizational unit created in the organizational model a business partner is generated automatically.
However, when I go to Org. Model and create a Org. Unit, it is NOT generating a BP number for it.
Can anybody help me on this ?
I configured as following steps:
Step 1: Defining Number Range for Org Business Partners
Step 2: Defining Groupings for Org Business Partners
Step 3: Set up integration
   HRALX-HRAC - X
   HRALX-OBPON - ON
   HRALX-ONUMB - 2
   HRALX-OSUBG - Enter your Number Range defined in the   previous steps here.
save your entries.
Step 4: Execute Report for Changeover Classification
I will reward who could help me...
Regards,
AHM

Hi,
You can follow the below steps to assign the BP to the org units if it is not assigned automatically
Go to IMG--> CRM --> Master data -> Business Partner -> Integration Business Partner-Org Mangement -> Create Business Partner Intially
Select the Organization unit check box and execute
Doble click on without business partners (All objects-> Org units -> without business partners )
Select the org units and click on start repair
I the above will solve your issue
Reward points if it helps
Regards,
Madhu

How to generate external material number?

hi all,
I need to create material in the report. this material number is assigned external (manually). but the user want to generate the number.
I only found the function ' MATERIAL_NUMBER_GET_NEXT' , which can only generate the internal number.
Is there other function which can help me to generate the external material number?
Thanks in advance.
Ned

you can use another number range II
so you use fm number_get_next to generate a material number .
And you can use this number for mm01 or an interface to create you material number I external
A.

How to generate customize employee number

Hi,
I am trying to generate customize employee number and for that i have taken following steps
1. I changed employee number generation from automatic to manual
2. I created a sequence
3. I wrote a pl/sql code to create a customize employee number using the sequence concating it with text like 'EMP||'-'||seq.nextval.
4. I registered the pl/sql code in apps through formula function window.
But when i create a new employee it doesnt generate customize employee number.
Any Idea where am i mistaking.
Regards
Majid

You need to use the EMP_NUMBER_GENERATION fast formula of type Person Number Generation
The formula needs to be setup in the Setup Business group (business group id = 0)
Call your pl/sql function through the formula function in the EMP_NUMBER_GENERATION fast formula
Look into the help in the fast formula window for help on the the EMP_NUMBER_GENERATION fast formula.
The name of the fast formula has to be EMP_NUMBER_GENERATION for Employees, CWK_NUMBER_GENERATION for contingent workers and APL_NUMBER_GENERATION for applicants.
There was some document in metalink but was later removed by Oracle citing that it is a customization.
Also check this thread
simple employee number generationformula needed
Hope this helps.
-Debojyoty

Generate a ticket number

Similar Messages

Maybe you are looking for