Generating dunning letters for non due items

Hi All,
Currently our setting only prints the items which are due in dunning letters.
But we want to show all items for the customer in dunning letter, in case even one item is due for the customer. So that it give us a chance to remind our customer to make a payment for that also.
What could be the issue?
Thanks,
Bhaskar

Hi Bhaskar,
Go to FBMP and then Menu > Select > Environment > Company Code Data
And untick the u201CBy dunning areau201D and u201CBy dunning levelu201D for your company code.
Also in FBMP, select the option u201CPrint All Itemsu201D for your relevant dunning levels.
Regards,
Gaurav

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