Genius freezes my computer every time I try to turn it on...
I was having problems last summer, where my itunes was running really slow. At that point Genius worked. Since then, I have uninstalled and reinstalled itunes around 4 times for a variety of reasons, one of which is that I cannot get Genius to turn on. I When I do try, it gets about 3/4 through the first part, gathering information, and then after about 30 seconds to a minutes, my computer freezes completely and I have to manually turn it off. I have tried to turn in on in safe mode, and it didn't freeze but it still got stuck in the gathering info part. And as I said, reinstalling didn't work either.
I need advice on what to try next???? Also important, is that I used to have Windows Vista but I switched my computer to Windows 7 before I started having problems.
I'm not sure why the device is like that, but if your iPad is freezing cold, don't try to do anything with it until it warms up to room temperature. Once it warms up, if you still see the blue screen and it goes back to black when you try to start it up, try this.
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
I copied that text from here.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
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itunes locks up my computer every time I try to start it. This has happened with the last few updates so I have not used it.
Hello oldsurfer250,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes for Windows issues:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717http://support.apple.com/kb/ts1717
If iTunes for Windows Vista or Windows 7 won't open, stops responding, or unexpectedly quits, try using the steps below. You may want to print this document before following these steps.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Every time I try to turn on Genius in iTunes, iTunes get shut down - I'm using a Windows 7 pc with iTunes 10.5.1.
It started after I bought a new PC, everything worked fine at the old one.Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
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Hi guys , I have an iPhone 4s on 02 unlimited internet however every time i try to turn my personal hotspot on it just keeps on loading and i can't click on it.
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ITunes freezes Windows 7 every time I try to play a song!
My iTunes worked fine yesterday. I left my house for 5 minutes and now the Volume Mixer will not open and every time I try to play a song in iTunes it locks up. I get an error message when my Playback Devices window opens (which is blank...there are NO playback devices) saying "Windows Shell Common Dll is not responding." Every hour there is a new problem with Mac and Microsoft interfacing. I can't stand it and just want my media player back. I have no music now! My phone won't sync. Nothing.
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ITunes freezes and crashes every time I try to open it
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I have to force quit in order to get rid of it since I do not have access to any of the iTunes menu items while this is all going on.
Have no idea what to do...Hi exyalie,
Welcome to the Support Communities!
What version of iTunes are you using? You may need to update your software or reinstall it (this affects the application, not your data). I would also suggest quitting the application, restarting the computer and resetting the SMC (see below).
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Disconnect from the internet (turn off Wi-Fi) and unplug ethernet -- and then try launching iTunes again.
There are more troubleshooting steps in these articles:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Add-ons, such as plug-ins and scripts, not manufactured by Apple (third-party) add features to iTunes or modify its appearance and behavior. Using these can interfere with how you use iTunes. For example, if you upgrade to a newer version of iTunes, your add-ons may not be compatible.
Slow performance
iTunes won't open or quits unexpectedly
If you see the above symptoms or other unusual behavior, you can disable any third-party plug-ins by opening iTunes in Safe Mode: OS X: Hold down Option-Command.
Click Continue and see if any issues persist.
I hope this information helps ....
- Judy -
Every time I open the desktop/screensaver pane in system preferences it freezes. Does anyone know how I can fix this?
That's caused by a bug in automatic login, which corrupts the Desktop settings file, so delete it.
Open a Finder window, select Go menu (on the menu bar) > Go to Folder, and type ~/Library/Preferences. Then, delete "com.apple.desktop.plist" and "com.apple.systempreferences.plist", and restart. OS X will create a new Desktop file in the next startup -
So I tried to update to the newest Itunes. It locked up my computer part way thru the install. Black screen, computer turned itself off. Now anytime i try to do anything with Itunes it shuts my computer down. I can start up fine in safe mode but when i try to uninstall from there, Itunes doesn't exist. the other apple programs do, but no itunes. when i try to uninstall the other programs in safe mode it tells me it can't because the windows installer isn't loaded. I have system restored to over a month ago and itunes still doesn't show up in add/remove programs. however, i can open itunes. it just tells me a file didn't get installed and to uninstall and reinstall. So, how do i remove a progam that doesn't think it exists and crashes my computer when i try to do anything related to it??? I'm out of ideas. running windows vista.
I think my problem is fixed now.
For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
So, if you're having this same problem, I'd recommend tracking down this update and see if that does the trick for you. Hopefully it will. -
Iphone 4 freezes and restarts every time I try to use the equipment
Appel hello, I have a big problem with my iphone 4. the phone does not work crashes every 5 minutes and restarted. I have factory restored from itunes but the problem still persists I can not soluconar reseto because when it freezes in the first configuration will not let me enter any data for ID or anything. buy this computer for over a year since a local in another country if they could please help to find a solution? thanks
What equipment?
If you by use the equipment mean the phone itself then its likely a hardware defect which require repair -
well I need help its not even working its freezing cold
I'm not sure why the device is like that, but if your iPad is freezing cold, don't try to do anything with it until it warms up to room temperature. Once it warms up, if you still see the blue screen and it goes back to black when you try to start it up, try this.
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
I copied that text from here.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support -
I have an Ipad 2 /. Everytime a push the bottom to turn it in the screem shows the time for a second and the screem goes black again
what can I do ??Are you sure it's charged?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
im not sure how to fix this i tried to go to manage my devices but i couldnt find that options
Download it from the same Apple ID as the one previously used on the computer, or click here and ask the iTunes Store staff for assistance.
(118363) -
Computer freezes every time i try to copy single song from a cd
my computer freezes every time i try to copy even a single song from a cd onto itunes. I've reinstalled itunes and still have the same problem. i read somewhere that you shouldn't have 'third party extensions' but don't know what what means. Can someone please help in a fashion that you might do for a child? Thanks oh so much!!
pc Windows XP 8gig hdIt may be the drive is set to PIO instead of DMA. I;ll try to descrabe in steps what to do to check this.
1) Goto control panel>system>hardware tab>Device manager
2) Double click IDE ATA controllers
3) Rightclick "Secondary channel" and hit properties this is usually the channel most CD ROMs are on, you system my vary
4) Goto the "Advanced settings" tab and see if it say PIO. If it does goto step 5,
5) Hit "Cancel" and back in the device manager where you see "Secondary channel" rightclick it and hit Uninstall
6) close everything and reboot the PC so windows will load the channel back up in DMA mode -
hi, i think i erased the utility folder of my macbook and now every time i try to open it the computer just freezes...? help!
Hi
This sounds like a job for Disk Utility ... but that's located in the Utilities folder ....
Fortunately, there's a spare copy of Disk Utility on the setup disks you should have received with your computer. You need to boot the computer from the setup disk, then find Disk Utility. Inside Disk Utility, "mount" your hard drive and run Repair Disk, then Repair Permissions.
Good luck
Bob
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