"Get info" not work

I recently bought a laptop and installed my Creative Media source for my two Creative MP3 players -- Zen Extra and Muvo. I've installed it before on my old computer and our current computer with no problem. This time, however, when I hit "get info" I get
Microsoft Visual C++ Run time Library message. Underneath it says runtime error.
Anyone have any idea why I may be getting this?
Thanks in advance.

Thanks for the reply. I've managed to get my own account working again thru purging of caches and repeatedly deleting the Finder pref file. However, the other account (my wife's) is still hosed up.
I took your advice and looked in the Console window when trying to do a "Get Info" in my wife's account. The first "Get Info" worked (??), but the second try on another file didn't, and I got this message in the console:
"Finder failed to load a resource -- the binary is corrupted"
Not a good sign. Question is, can I find the corrupted resource (assuming it's a program) and replace it?
I'm going to experiment with a new account to see if some account feature has become corrupted rather than the OS.

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