Getting a "Your network preferences prevent us from communicating with the server" error in dw 5.5

Hello, lately i noticed dw 5.5 can't seem to use browserlab, it says "Your network preferences prevent us from communicating with the server"
I can connect to BC and other ftp servers no problem, I've also turned off my firewall to be sure and it still won;t connect.
The only info I found on this error is a tip on how to turn off browserlab, which in turn gets this error, Not sure why you would wnat to shut the feature off, but no tip to turn it on. The tip on editing the registry doesn;t help because itsyays to change the registry key to 0 and all communication of adobe products will be turned off, however the key does exist and is set to 1, so I can;t even try that tip in reverse to enable, itshould be communication already.
Any help would be appreciated, I am just competinga  site and was about to check it in all the browsers, an incredibly useful and time saving feature, but I can't now.
Rich

Phil, the only screenshot I've seen from you is the error message (and I can't seem to view the others you just posted), so apologies if I told you something you'd already tried. We still think there should be a solution to this, it's just that debugging issues this way can be a little difficult, so please bear with us.
At this point our best guess is that there is a registry setting that got changed that is causing the issue for both of you. We have been able to repro the issue on Windows XP by setting the following 32-bit registry entry to 0. The issue was fixed by changing it back to 1. We've also tested on Windows 7 and verified the same thing with the 64-bit registry entry. Apologies if I'm suggesting something that any of you has already tried, but no details were provided about which registry entry you checked or what article you were looking at.
From the CSLive team:
"To my knowledge the only way to get that error message is to disable CSLive in the registry. The Customer does not mention the exact article or reg value that he is looking at in his post but it should be:
For 32-bit systems: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\AdobeOnlineDefault.
For 64-bit systems: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\AdobeOnlineDefault
http://kb2.adobe.com/cps/846/cpsid_84665.html
He should delete the AdobeOnlineDefault entry in the registry and try again. (he may need to stop and restart CS55Services Manager or reboot machine)."
Let us know if this fixes the issue for you or not. As with any change to the registry we recommend you make a backup first and proceed carefully.
Thanks,
Mark

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