Getting error message in Business Partner search help

Hi Experts,
User is getting an error message while clicking the Search help for business Partner in all the transactions (FPL9, EEDM11, etc.).
Only few users are facing this issue. We have compared the roles of the affected users and unaffected users and the roles are same. What will be the reason for few users getting the error?
Thanks & Regards,
Dipin

I'm not familiar with EEDM11, but FPL9 has parameter ids that can be set at the user level. Look at
System/User Profile/Own Data, Parameters tab between your two groups of users. Also consider checking the settings in Help/Settings, F4 Help tab.
Lastly, you might try dropping debug on the error popup and see where it is being triggered from. Maybe the answer is there.
Regards,
K--

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Getting error message in Business Partner search help

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