Getting error The user could not be registered at this time due to an internal error in R11

We created new Organization (that had alpha numeric value e.g.  7777A) using Customer Online to be used in iStore i11 version. 
The user account and password was also created for the organization.  When we tried to login to istore the first time the registration screen (jtftmplh.jsp) was displayed.  After filling the needed information and submitting we get the error:
"The user could not be registered at this time due to an internal error Please contact the system administrator if this problem persists.
Note to System Administrators: View source for more information about this error."
But if we created new Organization with numbers only  e.g. 7777  we don't have the issue. Yet we already have large number of organization with alpha numeric and they work fine. (believe they were pragmatically loaded).
The profiles "HZ: Generate Party Number" and "HZ: Generate Party Site Number" are set to Yes.
==> Here is the error in the page source:
Message: The user could not be registered at this time due to an internal error
Please contact the system administrator if this problem persists.
  Note to System Administrators: View source for more information about this error.
Stack:
oracle.apps.jtf.base.resources.FrameworkException: The user could not be registered at this time due to an internal error
Please contact the system administrator if this problem persists. 
Note to System Administrators: View source for more information about this error.
    at oracle.apps.jtf.um.template.TmplUtils.action(TmplUtils.java:406)
    at _oa__html._jtftmplh._jspService(_jtftmplh.java:3961)
    at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java)
    at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java)
    at oracle.jsp.JspServlet.doDispatch(JspServlet.java)
    at oracle.jsp.JspServlet.internalService(JspServlet.java)
    at oracle.jsp.JspServlet.service(JspServlet.java)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
    at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java)
    at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java)
    at _oa__html._jtftmplh._jspService(_jtftmplh.java:3870)
    at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java)
    at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java)
    at oracle.jsp.JspServlet.doDispatch(JspServlet.java)
    at oracle.jsp.JspServlet.internalService(JspServlet.java)
    at oracle.jsp.JspServlet.service(JspServlet.java)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
    at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java)
    at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java)
    at _oa__html._jtftmplh._jspService(_jtftmplh.java:2342)
    at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java)
    at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java)
    at oracle.jsp.JspServlet.doDispatch(JspServlet.java)
    at oracle.jsp.JspServlet.internalService(JspServlet.java)
    at oracle.jsp.JspServlet.service(JspServlet.java)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
    at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java)
    at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java)
    at _oa__html._ibeCRgpBusinessCreate._jspService(_ibeCRgpBusinessCreate.java:1467)
    at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java)
    at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java)
    at oracle.jsp.JspServlet.doDispatch(JspServlet.java)
    at oracle.jsp.JspServlet.internalService(JspServlet.java)
    at oracle.jsp.JspServlet.service(JspServlet.java)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
    at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
    at org.apache.jserv.JServConnection.run(JServConnection.java:294)
    at java.lang.Thread.run(Thread.java:680)
Caused by: oracle.apps.jtf.base.resources.FrameworkException: IBE_ERR_UM_REG_USER
    at oracle.apps.ibe.um.RegisterBusiness.handle(RegisterBusiness.java:1157)
    at oracle.apps.jtf.um.template.TmplUtils.action(TmplUtils.java:379)
    ... 37 more
Caused by: oracle.apps.jtf.base.resources.FrameworkException
    at oracle.apps.jtf.base.resources.FrameworkException.convertException(FrameworkException.java:607)
    at oracle.apps.jtf.base.resources.FrameworkException.addException(FrameworkException.java:585)
    at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:66)
    at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:88)
    at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:202)
    at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:218)
    at oracle.apps.jtf.base.resources.FrameworkException.<init>(FrameworkException.java:249)
    ... 39 more
The error message is not helpful and not clear of the error. How can we register users with alpha-numeric value (if that is the issue?).
Thanks for your assistance.

Been like this for a couple of days.  Is this something that happens from time to time?

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