Getting Purchase Credit

Hello,
I want to start out by saying that I am well versed in the comings and goings of the iPhone, but have run into an issue regarding getting credit for points in a game after a phone has been replaced. I got my new iPhone 4, backedup all my info to the new phone. All was well, then had an issue with the phone. Had to have it replaced. Followed the same procedure putting files and such back on, except, this time in only one application, my purchase history and all my points credit did not get transferred. I am told that there is a way to get this info back on my phone, but I have not had much luck.
The App I am talking about is "Fishes" by Playmesh. Normally I wouldn't care too much about it, but I really got addicted to this game and had a sizeable bank of coins and Pearls, if anyone knows what I am talking about. Even if I have to start over, that is fine, I just want th points instead of purchasing them again, and I shouldn't have to re-purchase them.
Anyone out there have a suggestion? Anyone out there work for Apple or iTunes that can get into touch with me to speak about this? Thats the frustrating part, not being able to speak to someone, kinda like they don't want to be accountable or something.LOL Any help is appreciated. If you would like to contact me off this forum, you can at [email protected]
Thank you,
Suttmike

I did and they were the ones that said I should be able to recover the points by redownloading th app, which I did, but it made no difference. I'm not sure what is going on with this app, but I didn't have any trouble wih losing data from my other apps, and believe me, I have quite a few apps, well over a 100. Playmesh was having trouble with this game at the time this happened, and they may have most of the bugs fixed now, its just when this occurred, it was having a lot of trouble. I may just chalk it up as a loss and not play the app anymore. It really is a fun game, and free to start, but like all of them, to get anywhere in the game, you have to buy things. I just didn't want to lose my purchases. Thought I would give this a try first.
Thanks for relying.
Mike

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