Glossary Tab Not Showing Glossary terms in Microsoft HTML Help Output

When I generate Microsoft HTML output from my RoboHelp HTML project, the Glossary tab appears correctly showing the glossary terms after clicking the View Output button. However, when I double-click on the final Compiled HTML Output file from Windows Explorer, the Glossary tab only shows a gray area without any terms. Here's a screenshot of what appears when I click on this tab:
I have tried working with the Adobe engineers and they have not found a solution yet. Anyone able to help?

Hi there
Although the thread linked below isn't about the Glossary Tab, the cause is likely the same. So check out the thread and see if it addresses your issue.
http://forums.adobe.com/message/4292236#4292236
Cheers... Rick
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Glossary Tab Not Showing Glossary terms in Microsoft HTML Help Output

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