Glossary Updates

Ok, maybe I'm just too tired from lack of sleep last night or
maybe I just dreamed this a while ago, or maybe it's just wishful
thinking, but I swear when I downloaded the trail version of RH7
that after I imported a glossary I could drag and drop terms in to
the topic. Then if I modified the term in the glossary pod it would
automatically update that term in all the topics.
My client has since purchased the Technical Communications
suite, but now this feature doesn't seem to work. Is anyone else
having this issue or was this just something I dreamed up one night
and it never really existed? Call me crazy, but I swear that I did
this in the trail version.
I think.

Welcome to our community, kfrdk
The Glossary Hotspot Wizard works in a very similar fashion
to the Smart Index Wizard. Both are a bit like shooting a gun. It's
something you simply run from time to time to make sure all is
updated.
As you have seen, changing a definition in the Glossary
editor area will not automatically update the definitions in all
the topics. To do that, you need to run the Glossary Hotspot Wizard
again after you make changes. Then you will have the opportunity to
update all the expanding hotspots to include the new definition.
Cheers... Rick

Similar Messages

Update to kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?

kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?
(To Replace http://discussions.apple.com/thread.jspa?threadID=406147 if Accepted. )
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 7/12/2008)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
Note: It has been noted that this file is now apparently included in Windows XP after Service Pack 2 and above.
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
4:24 PM Sunday; December 7, 2008

kichat: FAQ 3 - How do I get Video and Audio Chats with PCs ?
(To Replace http://discussions.apple.com/thread.jspa?threadID=406147 if Accepted. )
How do I get Video and Audio Chats with PCs ? iChat FAQ 3 (Updated 7/12/2008)
Applies to iChat 2.x, iChat 3.x and iChat 4.x to any version of AIM on a PC before AIM 6.1
This piece is designed for those trying to connect Mac to PC for Video and Audio chats. Any iChat version Panther and up.
Glossary For This FAQ
This bit is designed for clarity.
Video is the sending and /or recieving of pictures and sound.
Audio is the sending and or receiving of sound only.
One-Way is the ablity to start either an Audio or Video chat from one end to a receipient who can not match your capabilities (or Vice Versa)
What is needed
At the Mac end
A Mac running OS 10.3.x and iChat AV ver 2.1 or 10.4 plus iChat 3 or Leopard and iChat 4
A DSL/Cable/Fibre (Broadband) connection of at least an up link speed of 256kbs.
An AIM , @mac.com or MobileMe (@me.com) account name.
(hosting Multiple person Mac to Mac AV chats requires higher specs and broadband uplink speed).
At the PC end
1 PC running windows XP (home or Pro). THIS A MUST
The AIM Standalone Application, currently at ver. 5.9 at this link. AIM (the Site) now call this version Classic and it cannot be Installed On Vista
Note: there is also Trillian which has a Pro version for $25 that can also Video and Audio chat. The Basic version just Texts and Audio Chats (AIM does not Audio chat)
Some need the aimrtc12.exe file from Here Mostly Earlier than XP or Pre Service Pack 2 XP versions of Windows
Note: It has been noted that this file is now just another link to the Standalone application. This might be an error by AIM or a newer version that includes the file.
An AIM account/screen name (AOL or Netscape count as well)
Service Pack 2 info. This info will allow the PC user to enable AIM thorough the XP Firewall. The Windows Firewall did not exist as such before this
Between both of you.
At least one camera (Mac end)
A sound input device (the camera, if it has one is ok)
Your Buddies screen/account name in each others Buddy Lists
Other tweaks
For some people, using AIM on a PC, may also have to make sure their preferences (properties) are set in the AIM Buddy list, for their camera and /or Mic. (Tuning at Message 570)
This is an icon button lower right on the Buddy List marked "Prefs" (AIM 5.5). This leads to the Preferences. Drop down the list until you read Live Video. Click on this. In the new window that opens click the button that says Tuning Video and Audio. Follow the instructions in the wizard that opens up. Access in AIM 5.9 for this is in the My AIM menu at the top of the Buddy list and then Options
To Start
You should now be able to chat to each other.
If each of you has a camera it can be full Video , as described in the Glossary at the top.
To start from the Mac end, select (highlight) your Buddy with one click. His camera icon should be dark. Click on the icon near his name or the one at the bottom of the Buddy List. (You do not have to start a text chat).
To start from the PC end you need to start a text chat, then select the Video icon at the bottom of the chat window.
If one of you has a camera and the other has a Mic then you will be able to chat One Way but have sound will be both ways.
To start this type of chat from the Mac end you will have to go to the menu item "Buddies" and drop down to the item "Invite to One Way Video Chat"
To start this from a PC follow the directions in the pargraph above. You may need to change the tab to the incoming Video at the back of the two to see the Video. These tabs are added when the Video chat starts and the front one normally states you do not have a camera and shows a connection to buy one.
It is also possible to chat One Way if the other person does not have a Mic: replies will have to be typed in a Text chat.
No Camera and No Mic will cause iChat to End the chat with "No Data Received for 10 Secs"
Summary
For any sort of sound to a PC using AIM, (Talk in PC or Audio in iChat) the Mac will need a camera. The other person can have a Mic and then live chats with sound both ways and Pictures (Video) the other.
NOTE: At This Time It Is NOT Possible to Audio (sound only) between Mac & PC with AIM & iChat
Trillian Basic can Audio. Trillian Pro can Video and has a bigger picture and can do Full Screen.
Another explanation of the set up can be found Here about AIM 5.5 but is transferable.
And Also here
My Web Pages particularly all of Page 12: What if your Girlfriend Lives a Long Way Away ? have more information.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
9:19 PM Friday; December 12, 2008

All Update options are greyed out in RH11

Hi. I just reinstalled TCS5/RH11 to get rid of a missing .xpj file issue. Then I imported an FM book and created a glossary in RH11. I then edited my FM book and came back to my RH11 and tried to update the project with the changes in my FM book. All options of Update are greyed out so basically, I cannot update my RH11 project. Can someone hear me wail?

For some reason, the Link > Framemaker document option was also greyed out when I created the project. I had been having trouble with the .xpj file not being created by RH11 and reinstalled TCS5/RH11. Then I created the project and was able to find and open the .xpj file. Like I said, I found then that the Link > Framemaker document option was greyed out and could only import the FM book.
I recreated another project and see that the Link > Framemaker document option is greyed out. I can only use Link > Word document, which is of no use to me. Any suggestions would be welcome!

Revised and Updated Tutorial List

Here are some Premiere Pro and Encore documents and Tutorials... A mix of old (back to CS5) and new for CC (even for the old ones, most of the basics are the same)
There is a bit of overlap, since one discussion will often branch off to more discussions, but after you have read something once, you should be able to quickly skip it when a link turns up in another discussion
First, some information on project and computer setup
For CS5 and later, the easy way to insure that your video and your project match
-See 2nd post for picture of NEW ITEM process http://forums.adobe.com/message/3776153
-and a video http://tv.adobe.com/watch/digital-video-cs5/drag-to-new-sequence-function-in-premiere-pro/
-And a FAQ on sequence setting http://forums.adobe.com/message/3804341
When your project sequence is correct, you will not see a red line over your timeline at first import, before you do anything to the video
http://blogs.adobe.com/premiereprotraining/2011/02/red-yellow-and-green-render-bars.html
If you have a red line over the timeline after importing a video and before adding any effects... your project is wrong for your video
What CUDA does http://blogs.adobe.com/premiereprotraining/2011/02/cuda-mercury-playback-engine-and-adobe- premiere-pro.html
If your nVidia card has at least 1Gig of video ram, use the nVidia HACK http://forums.adobe.com/thread/629557 - which is a simple entry in a "supported cards" file
-or simply rename or move the file, according to some messages
-and the Mac version at http://www.vidmuze.com/how-to-enable-gpu-cuda-in-adobe-cs6-for-mac/
Buy CS6 standalone programs or suites... Premiere Pro is on 2nd page
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html?promoid=KFPMZ
Download CS6 here if you have a serial number but lost your media http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
General Download Portal https://helpx.adobe.com/download-install.html (downloads back to CS3)
CS6 Trial Downloads http://forums.adobe.com/message/5649304 and more information http://forums.adobe.com/thread/1315644
If you have problems with the Cloud (downloads, updates, etc)
-http://forums.adobe.com/community/creative_cloud for Cloud problems/discussions
-http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
When RE-installing, run the cleaner after UN-installing http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
MANY hardware articles http://ppbm7.com/index.php/tweakers-page
Glossary of Video Terms http://www.manifest-tech.com/links/video_terms.htm
Official User guides and some books
CS5-to-CS6 User guides as PDF files, and PProCC Help & Support as HTML pages
http://blogs.adobe.com/adobecustomersuccess/2011/05/14/help-support-pages-for-creative-sui te-applications/
Open PDF as Help http://helpx.adobe.com/x-productkb/global/offline-help.html
The Premiere Pro FAQ http://forums.adobe.com/community/premiere/faq_list
Links to some books http://forums.adobe.com/message/3234794
Another book http://www.amazon.com/Editors-Guide-Adobe-Premiere-Pro/dp/0321773012
Now, links to PPro tutorials... some written, some video to watch
Tutorials per Steven L. Gotz http://library.creativecow.net/tutorials/adobepremierepro
http://blogs.adobe.com/kevinmonahan/2012/08/28/free-video-tutorial-samples-from-learning-p remiere-pro-cs6/
-and more links from Kevin http://forums.adobe.com/message/4714153
Todd Kopriva's links http://forums.adobe.com/thread/845731 and Todd's FAQ http://forums.adobe.com/message/3804423
More tutorials for PPro http://helpx.adobe.com/creative-cloud/learn/start/premiere.html and http://helpx.adobe.com/premiere-pro/topics.html
Several forum discussions
-A "crash course" http://forums.adobe.com/thread/761834
-Tutorials aimed at nVidia MPE http://forums.adobe.com/message/2738611
-Surround Sound http://forums.adobe.com/thread/517372
-A video on multi-camera editing http://vimeo.com/38573242
Adding Graphics Effects Video https://www.youtube.com/watch?v=KL9tfIvxYMw
Video Scaling https://blogs.adobe.com/premiereprotraining/2010/10/scaling-in-premiere-pro-cs5.html
-and examples of video sizes for different screens, VCD to 4K resolutions http://forums.adobe.com/thread/1120039
HiDef to a DVD (only about 20 minutes, requires BluRay drive to play back) http://forums.adobe.com/thread/1347988 is for Premiere Elements, but the process in Encore is similar to create a DVD with "about" 20 minutes of HiDef BluRay content... which will NOT play back on a DVD, only a BluRay player
Other sites
Long time forum contributor http://www.stevengotz.com/ has GREAT information
Premiere Pro at Creative Cow
-http://www.youtube.com/playlist?list=PL507B3498B4479B96&feature=plcp
-and more at CCow http://library.creativecow.net/articles/devis_andrew/
-and http://library.creativecow.net/series/Premiere-Pro-Basics-CS6--above-with-Andrew-Devis
VidMuze for After Effects & PPro & Encore http://forums.adobe.com/thread/913334
Bellune Video http://bellunevideo.com/tutlist.php
Premiere Pro Wiki http://premierepro.wikia.com/wiki/Category:Resources
Tutorial http://www.tutorialized.com/tutorials/Premiere/1
DVXUser forum Tutorials http://www.dvxuser.com/V6/forumdisplay.php?21-Premiere
-and http://www.dvxuser.com/V6/showthread.php?282290-New-Tutorial-Working-Faster-in-Premiere-Pr o-CS6
Lynda.com Color correction http://forums.adobe.com/thread/892861
After Effects Tutorials http://www.videocopilot.net/
Using Prelude on Adobe TV http://forums.adobe.com/thread/1131172
Resources for film makers http://www.filmbay.com
Now, learning Encore
Encore CS4, but most of the information also works for later versions http://tv.adobe.com/show/learn-encore-cs4/
Authoring http://www.videocopilot.net/tutorials/dvd_authoring/
Building a project http://forums.adobe.com/thread/1135941
Encore Tutorial http://www.precomposed.com/blog/2009/05/encore-tutorial/
Region Free Authorings http://forums.adobe.com/thread/895223
Dynamic Link Problems... and a possible fix in http://forums.adobe.com/thread/1325281
-If DL still does not work for you, simply export from PPro (or After Effects) as MPEG2-DVD and import the 2 files (video and audio) into Encore
For Windows, create a folder or ISO and use Imgburn to write to DVD or BluRay
-Imgburn has more options to control the burn process http://forums.adobe.com/thread/1322583
Using Premiere Pro CC and Encore CS6
-An Adobe FAQ FAQ: Encore CS6 not installed with Creative Cloud
-Using Premiere Pro CC & Encore CS6 | Creative Cloud User
-CS6 is the final Encore, see #8 here for why http://forums.adobe.com/thread/1337952?tstart=0
I do NOT use these, so have NO idea if they will do what you need
Encore alternative http://www.sonycreativesoftware.com/dvdastudio
-or http://www.sonycreativesoftware.com/dvdarchitectpro
-or http://www.deskshare.com/dvd-authoring-burning-software.aspx
With CC 2014, you may need to see the picture in reply 3 - Is encore included in premiere cc 2014?
Updated for CC 2014 Installing Premiere CC & Encore CS6 « DAV's TechTable
Updated for CC 2014 More on Installing PPro/Encore CS6 http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html
-And even more on installing CS6 using the Cloud http://forums.adobe.com/thread/1424117?tstart=0
-Encore library Encore Help | Download full library content/functional content
-and if you have problems http://forums.adobe.com/thread/1448716?tstart=0
-be sure to follow ALL instructions, including ALL of the download instructions
-that are contained in the site link INSIDE the link above, or you will not get
-ADDED 8-1-2014 link to ONE functional content download
Encore Help | Download full library content/functional content
You will then have (for Windows)
C:\Program Files\Adobe\Adobe Encore CS6\Library
C:\Program Files\Adobe\Adobe Encore CS6\Library\Corporate
C:\Program Files\Adobe\Adobe Encore CS6\Library\Education
...and so on for all of the folders
Please NOTE that you do not NEED to uninstall Premiere Pro CS6 (as indicated in some discussions) unless you have a space problem... CS6 programs will sit quietly on your hard drive while you use CC programs... and if you ever have a problem with Encore CS6 activation, you will only have to reinstall Premiere Pro CS6 to reactivate Encore CS6... and some people have reported problems with trying to uninstall only Premiere Pro CS6 while keeping Encore CS6 active
If Encore via the Cloud asks for serial number http://forums.adobe.com/thread/1413634?tstart=0
-and more on a fix for Encore http://forums.adobe.com/thread/1421765?tstart=0 in reply #7
How to use Encore CS6 with Premiere Pro CC (NO Dynamic Link)
http://tv.adobe.com/watch/davtechtable/using-premiere-pro-cc-encore-cs6-for-bluray-dvd-and -interactive-video-for-ipadatv-and-mobile-hd/

I don't know what happend but archlinux.puzzle.ch seems to be pretty slow these days. While I got ~ 2.4MB/s before, now I get about 150KB/s. I'm sitting in ZH-city and my router is connected to Cablecom.
BTW: Has archlinux.worldweb2000.com something to do with puzzle.ch? pacman connects there everytime I sync my packages..
# pacman.conf
[options]
SyncFirst = pacman
HoldPkg = pacman glibc
IgnorePkg = dbus dbus-glib hal hal-info abiword
IgnorePkg = rxvt-unicode libtorrent aspell vlc inkscape
[core]
Server = ftp://archlinux.puzzle.ch/core/os/i686
Include = /etc/pacman.d/mirrorlist
[extra]
Server = ftp://archlinux.puzzle.ch/extra/os/i686
Include = /etc/pacman.d/mirrorlist
[community]
Server = ftp://archlinux.puzzle.ch/community/os/i686
Include = /etc/pacman.d/mirrorlist
[unstable]
Server = ftp://archlinux.puzzle.ch/unstable/os/i686
Include = /etc/pacman.d/mirrorlist

Problem updating a SOAP Web Service with ArrayCollection

Hello,
I am having issues POST'ing an ArrayCollection to a C# Web
Method. Here's how I have my application set up:
I have a DataGrid in my application and set the dataProvider
to be the result object of a Web Service operation. I set the
DataGrid's editable property to "true" and would like to be able to
edit the data and send off the DataGrid's dataProvider as the
parameter for the Web Method. If I edit the first row of the
DataGrid and trigger the operation, it gets saved just fine. If I
try to edit any other row this way, it keeps sending the same
packet (as verified by a packet sniffer) not allowing me to update
any other row. It seems the Web Service is sending the first 255
characters of the serialized ArrayCollection.
My questions are: why is this happening?
and
How can I fix this?
Here is the request of my Web Service operation:
<mx:request xmlns="">
<GlossaryTerms>
{GlossaryArrayCollection}
</GlossaryTerms>
</mx:request>
This is the definition of GlossaryArrayCollection:
[Bindable]
public var GlossaryArrayCollection:ArrayCollection = new
ArrayCollection();
Here is the SOAP packet that the C# Web Method is expecting:
<?xml version="1.0" encoding="utf-8"?>
<soap12:Envelope xmlns:xsi="
http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd="
http://www.w3.org/2001/XMLSchema"
xmlns:soap12="
http://www.w3.org/2003/05/soap-envelope">
<soap12:Body>
<GlossaryUpdate xmlns="">
<GlossaryTerms>
<Glossary cID="int" cDeleted="boolean" cTerm="string"
cDefinition="string" cURL="string" cPublic="boolean"
cRowVersion="string"/>
<Glossary cID="int" cDeleted="boolean" cTerm="string"
cDefinition="string" cURL="string" cPublic="boolean"
cRowVersion="string" />
</GlossaryTerms>
</GlossaryUpdate>
</soap12:Body>
</soap12:Envelope>
Thanks to anyone for their help.
Brian Cary

Where exactly you are seeing this error? possible for you share the screenshot?
Execution failed: These policy alternatives can not be satisfied:
{http://docs.oasis-open.org/ws-sx/ws-securitypolicy/200702}SupportingTokens

Update to kichat: FAQ 2 - How to get my router to work with iChat?

kichat: FAQ 2 - How to get my router to work with iChat? December 2008 version 3
(Note to Hosts. to be removed on acceptance. Please use this to replace http://discussions.apple.com/thread.jspa?threadID=121775 )
Getting your router started with iChat.
Appropriate for using iChatAV 2 upwards. Edits have been made for iChat 4
Glossary for this FAQ
Routers: Any configurable device that sits between your computer and the internet link you have. This includes Modems that Route as well as "routers"
Routers seem to fall into two categories
Those that work straight from the box. See Apple Article HT1787
NOTE :This Article has not been updated in content since Jan 04 Only being changed to an Article from the Previous Doc listing
Even then some list that they need tweaks.
and those that do not.
This post will deal with what you may need to look at.
First off make sure your device is acting as a DHCP server. (if you are already on the internet you may not have to bother with this.)
Check in the Tiger System Preferences > Network Preference Pane, in the "Built in Ethernet" option from the "Show" drop down list.
In Leopard the Networks are listed on the left with icons. The Airport Option will need you to access the Advance Button for the Next bit.
Make sure the TCP/IP tab is the 'front' one. You should be able to see Configure IPv4 and it most likely reads Using DCHP. Make a note of your IP address. It will start 10.xxx.xxx.xxx or 192.168.xxx.xxx (the 'x' s will stand for any number between 1 and 255). The range 172.16.xxx.xxx is also a possible value at this point. Rarely used, but it is part of the RFC for Address Allocation for Private Internets.
Your router is most likely to be configurable from your browser. You will need to find the IP address to type into the browser from any Readme or PDF files that came on the install disk or visit the makers website and download a manual.
The Port Forward.com site lists many devices and clicking on one will take you to a list of Applications. This iChat will open an page that will start by telling you the defaults to access the device
Opening or Allowing ports. Several Methods not all devices have all of them.
DMZ (Demilitarised Zone)
This is a less secure setting that basically opens all ports and points the incoming data to your computer. (not helpful if you have more than one computer on your LAN). It can be considered as an extreme form of Port Forwarding
Port Forwarding (also Virtual Server or Pin Holes)
These settings are usually found in an Advanced setting.
You may need to set an incoming IP address (Usually 0.0.0.0 to any outside server), a port that data will arrive on, the Inside computer's IP address (your computer) and the port it will deal with the data on and the protocol it will use.
See this pic for an example of the description above.
In this example shows that on some Port AND Protocols need to be listed.
iChat uses TCP and UDP so some devices will need the ports listed one by one and some settings done twice, once for each protocol. The example above has a "Both" setting
See Apple Article HT1507 Previously Doc 93208 for more information. This is the Tiger iChat 3 list. The same ports are needed for Leopard except for these changes
My Note 2:
On the first link Note 1 under tables in that link would be better if it read:
" 1. All iChat AV traffic is UDP -
except for ports 5190 and 5298, which need to be open for both TCP as well;
and 5220, 5222, which need to be open for TCP only. "
Note 2
GoggleTalk needs port 5223 on TCP. Also note the Server name for iChat 3 set ups
UPnP Universal Plug n Play.
This is a simple Plug and Play type of setting. iChat can find it's own way through a router if the device has this capability.
By Not doing Port Forwarding, Triggering or DMZ and enabling UPnP the application is allowed to control the modem and the ports that are open.
They close after the application has finished with them on a timed basis.
On some devices the number of "hops" (how far away the UPnP can be "seen") can be reduced from a default of 4)
Trigger Ports
Some devices offer a security measure that works by a first or trigger port receiving a data packet and then opening further ports when accepted.
The first port for incoming Video or Audio invites is port 5678.
Pre iChat 4
When you click on the invite window the process moves in to port 5060 (so these will need to be opened by the trigger port) for negotiating the final group of ports from the group of 20 (16384-16403 These will need to open when the trigger says so as well). Therefore port 5678 triggers ports 5678, 5060, 16384-16403. All on UDP. Port 5190 neeeds to trigger port 5190 for both TCP and UDP.
See this variation where only the ports listed above are completed.
The other single ports need to be set one by one in addition. (5220,5222, 5223 5297, 5298, 5353)Replace
iChat 4
The port used in IChat 4 is port 16402 instead of port 5060. The group of 20 ports is reduced to 10 (16393-16402). This is because all the In and Out Audio and Video data is on one port. Other that than the settings are the same.
At this time there is no Info on the ports the Screen Sharing in iChat 4 uses.
Wireless
Here you will have to read around but this Apple Article TA25949 Previously Doc 58514 might be a good starting place.
Essentially whether you are wireless or Ethernet to your routing device makes very little difference to the way you do things.
Your computer will get two IPs from a DHCP server if you are connected by both methods. (iChat does not like this)
Multiple devices
Make sure only one is acting as a DHCP server. Make sure wireless devices are bridged properly.
Further Help
I have found that this site (ADSLGuide) to be helpful.
It is British based but I have linked you to the Apple Related Discussions Forum.
Eliminating Problems on my Personal web pages.
The ports and their function within iChat. (my personal Web pages again)
This is not a step by step approach. You will have to read around the information about your device.
Collected FAQs and Expansions: Index Page Based on FAQs here by EZ Jim and myself
Also http://www.portforward.com/routers.htm for instructions with Pics on Port Forwarding and access info as mentioned earlier.
Click on your device.
Select iChat on the next page.
Follow the info on the next.
This site is godd for finding out the Default IP to use in a web browser and the default User ID and Passwords needed to do so.
Gives you a chance to look at at pics to give clues to where some of these other things are.
With thanks to Macmuse for comment on the Original (Aug 23rd 2004)
and to EZ Jim for his work on iSights on my web pages.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
9:51 PM Saturday; December 6, 2008

kichat: FAQ 2 - How to get my router to work with iChat? December 2008 version 3
(Note to Hosts. to be removed on acceptance. Please use this to replace http://discussions.apple.com/thread.jspa?threadID=121775 )
Getting your router started with iChat.
Appropriate for using iChatAV 2 upwards. Edits have been made for iChat 4
Glossary for this FAQ
Routers: Any configurable device that sits between your computer and the internet link you have. This includes Modems that Route as well as "routers"
Routers seem to fall into two categories
Those that work straight from the box. See Apple Article HT1787
NOTE :This Article has not been updated in content since Jan 04 Only being changed to an Article from the Previous Doc listing
Even then some list that they need tweaks.
and those that do not.
This post will deal with what you may need to look at.
First off make sure your device is acting as a DHCP server. (if you are already on the internet you may not have to bother with this.)
Check in the Tiger System Preferences > Network Preference Pane, in the "Built in Ethernet" option from the "Show" drop down list.
In Leopard the Networks are listed on the left with icons. The Airport Option will need you to access the Advance Button for the Next bit.
Make sure the TCP/IP tab is the 'front' one. You should be able to see Configure IPv4 and it most likely reads Using DCHP. Make a note of your IP address. It will start 10.xxx.xxx.xxx or 192.168.xxx.xxx (the 'x' s will stand for any number between 1 and 255). The range 172.16.xxx.xxx is also a possible value at this point. Rarely used, but it is part of the RFC for Address Allocation for Private Internets.
Your router is most likely to be configurable from your browser. You will need to find the IP address to type into the browser from any Readme or PDF files that came on the install disk or visit the makers website and download a manual.
The Port Forward.com site lists many devices and clicking on one will take you to a list of Applications. This iChat will open an page that will start by telling you the defaults to access the device
Opening or Allowing ports. Several Methods not all devices have all of them.
DMZ (Demilitarised Zone)
This is a less secure setting that basically opens all ports and points the incoming data to your computer. (not helpful if you have more than one computer on your LAN). It can be considered as an extreme form of Port Forwarding
Port Forwarding (also Virtual Server or Pin Holes)
These settings are usually found in an Advanced setting.
You may need to set an incoming IP address (Usually 0.0.0.0 to any outside server), a port that data will arrive on, the Inside computer's IP address (your computer) and the port it will deal with the data on and the protocol it will use.
See this pic for an example of the description above.
In this example shows that on some Port AND Protocols need to be listed.
iChat uses TCP and UDP so some devices will need the ports listed one by one and some settings done twice, once for each protocol. The example above has a "Both" setting
See Apple Article HT1507 Previously Doc 93208 for more information. This is the Tiger iChat 3 list. The same ports are needed for Leopard except for these changes
My Note 2:
On the first link Note 1 under tables in that link would be better if it read:
" 1. All iChat AV traffic is UDP -
except for ports 5190 and 5298, which need to be open for both TCP as well;
and 5220, 5222, which need to be open for TCP only. "
Note 2
GoggleTalk needs port 5223 on TCP. Also note the Server name for iChat 3 set ups
UPnP Universal Plug n Play.
This is a simple Plug and Play type of setting. iChat can find it's own way through a router if the device has this capability.
By Not doing Port Forwarding, Triggering or DMZ and enabling UPnP the application is allowed to control the modem and the ports that are open.
They close after the application has finished with them on a timed basis.
On some devices the number of "hops" (how far away the UPnP can be "seen") can be reduced from a default of 4)
Trigger Ports
Some devices offer a security measure that works by a first or trigger port receiving a data packet and then opening further ports when accepted.
The first port for incoming Video or Audio invites is port 5678.
Pre iChat 4
When you click on the invite window the process moves in to port 5060 (so these will need to be opened by the trigger port) for negotiating the final group of ports from the group of 20 (16384-16403 These will need to open when the trigger says so as well). Therefore port 5678 triggers ports 5678, 5060, 16384-16403. All on UDP. Port 5190 neeeds to trigger port 5190 for both TCP and UDP.
See this variation where only the ports listed above are completed.
The other single ports need to be set one by one in addition. (5220,5222, 5223 5297, 5298, 5353)Replace
iChat 4
The port used in IChat 4 is port 16402 instead of port 5060. The group of 20 ports is reduced to 10 (16393-16402). This is because all the In and Out Audio and Video data is on one port. Other that than the settings are the same.
At this time there is no Info on the ports the Screen Sharing in iChat 4 uses.
Wireless
Here you will have to read around but this Apple Article TA25949 Previously Doc 58514 might be a good starting place.
Essentially whether you are wireless or Ethernet to your routing device makes very little difference to the way you do things.
Your computer will get two IPs from a DHCP server if you are connected by both methods. (iChat does not like this)
Multiple devices
Make sure only one is acting as a DHCP server. Make sure wireless devices are bridged properly.
Further Help
I have found that this site (ADSLGuide) to be helpful.
It is British based but I have linked you to the Apple Related Discussions Forum.
Eliminating Problems on my Personal web pages.
The ports and their function within iChat. (my personal Web pages again)
This is not a step by step approach. You will have to read around the information about your device.
Collected FAQs and Expansions: Index Page Based on FAQs here by EZ Jim and myself
Also http://www.portforward.com/routers.htm for instructions with Pics on Port Forwarding and access info as mentioned earlier.
Click on your device.
Select iChat on the next page.
Follow the info on the next.
This site is godd for finding out the Default IP to use in a web browser and the default User ID and Passwords needed to do so.
Gives you a chance to look at at pics to give clues to where some of these other things are.
With thanks to Macmuse for comment on the Original (Aug 23rd 2004)
and to EZ Jim for his work on iSights on my web pages.
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
9:51 PM Saturday; December 6, 2008

Issue with creating a new line in Glossary widget

I'm using Captivate 6 and have an issue with trying to display text on a new line in the description field of the Glossary widget. In playback, a carriage return displays as \n
I read in another discussion (from early last year), that this issue had been resolved and that the fix would be shared soon on the captivate blog for non-subscription users. Does anyone know if the fix has been shared yet - I can't find it anywhere?
Thanks for any help you can provide.
Tenneil

Hi Tenneil,
Greetings from Adobe.
Please click on the below link and download the updated Glosarry Interaction.
https://files.acrobat.com/a/preview/0a17bb28-049e-4ac7-b8f7-dbdacef5e91c
Extract the zip file to your desktop.
Copy "08_Glossary.wdgt" from the extracted zip file.
Go to : C:\Program Files (x86)\Adobe\Adobe Captivate 6 (32 Bit)\Gallery\Interactions (For 32 bit Captivate) or C:\Program Files\Adobe\Adobe Captivate 6 (64 Bit)\Gallery\Interactions (For 64 bit Captivate).
Replace the glossary widget in the interaction folder. Restart Captivate 6. (Make sure that you take the backup of the original Glosarry Widget)
Apply the widget again and check for the issue.
Let me know if it works for you.
Regards,
Mayank

MSI-6712 BIOS update issues

I have a PC, running XP Pro SP3, which was built for me nigh on 9 years ago.
Motherboard: MSI-6712 (KT4V-L) Version 1.0 (North Bridge KT400A Rev 80, South Bridge VT8235 Rev 00)
CPU: AMD XP2800+ CPU (Socket A 462, 3000 MHz)
Memory: 1.0GB DDR
GPU: nVidia GeForce FX-5200 (128 MB)
About 4 years back I considered updating the BIOS, but the MS LiveUpdate utility (v 3.5 I think it was) no longer worked (wrong URL). Tried updating it, but the update (can’t remember the version) shut down my system whenever I tried to use it. So I rolled back and left it.
Recently, a program I was evaluating (running on .Net 4 Client Profile) caused my PC to freeze up and after uninstalling I discovered all manner of problems with USB peripherals (recognition and auto-play issues).
Tried to restore a backup (Retrospect Express HD) from a Maxtor One Touch III external drive but it wasn’t having it, presumably because of the drive recognition issues, and a straight System Restore wouldn’t complete (because XP would freeze at log off).
I feared there had been hardware damage, but decided to try a clean re-install of XP Pro. The person who built the PC had left a folder of system set up files (VIA chipset 4in1, LAN, RealTek AC97, nVidia drivers, utilities etc) on the hard drive (which I backed up) but when it came to installing XP, I couldn’t figure out which chipset drivers to install, as there were multiple versions (presumably for his purposes). So I let XP install the default windows drivers and then replaced them with the latest VIA 4in1 set for the KT4V-L from the MSI download page (can’t post link) – driver version 5.11a, release 20.4.2007
Seemed to go well, but it was suggested to me that it might be a good time to update the BIOS. So I installed MSI Live Update 5 and ran a scan. Strange thing is that an automatic scan (which pulls up just the nVidia driver and utilities) reports that none are installed and a manual scan reports that the BIOS, Drivers and Utilities are the latest version and no there is need to update. How can that be? I’ve never updated the BIOS and the only other utility I re-installed is PC Alert 5.
Yet when I run a SIW (System Information for Windows) scan and it reports the following:
BIOS Properties
BIOS Vendor American Megatrends Inc.
Serial Number 00000000
BIOS Version Version 07.00T
Firmware Version 101.114
BIOS Date 04/02/01
BIOS Size 256 KB
BIOS Starting Segment F000h
DMI Version 2.3
Characteristics
supports ISA Yes
supports MCA No
supports EISA No
supports PCI Yes
supports PC Card (PCMCIA) No
supports Plug-and-Play Yes
supports APM Yes
upgradeable (Flash) BIOS Yes
allows BIOS shadowing Yes
supports VL-VESA No
ESCD support is available Yes
supports booting from CD-ROM Yes
supports selectable boot Yes
BIOS ROM is socketed Yes
supports booting from PC Card (PCMCIA) No
supports Enhanced Disk Drive specification Yes
supports INT 13 for Japanese NEC 9800 1.2M floppy (3.5-inch, 1024-byte sectors, 360rpm) No
supports INT 13 for Japanese Toshiba 1.2M floppy (3.5-inch, 360rpm) No
supports INT 13 5.25-inch/360K floppy services Yes
supports INT 13 5.25-inch/1.2M floppy services Yes
supports INT 13 3.5-inch/720K floppy services Yes
supports INT 13 3.5-inch/2.88M floppy services Yes
supports INT 05 print-screen Yes
supports INT 09 and 8042 keyboard services Yes
supports INT 14 serial services No
supports INT 17 printer servicesYes
supports INT 10 CGA/Mono video services Yes
NEC PC-98 No
supports ACPI Yes
supports legacy USB Yes
supports AGP Yes
supports booting from I2O device No
supports booting from LS-120 Yes
supports booting from ATAPI ZIP drive Yes
supports booting from IEEE 1394 deviceNo
Smart Battery supported No
BIOS Boot Specification supported Yes
Function key-initiated Network Service boot supported No
Enable Targeted Content Distribution No
How is it that Live Update 5 doesn’t pick this up?
So, apologies for the convoluted post (thought it best to explain the events leading to this), but what to do?
1.   Do I need to update the BIOS, given that it has never been done and I now have the latest VIA 4in1 drivers installed?
2.   Why is Live Update 5 not reporting the status correctly and is there anything I can do to correct this.
3.   Otherwise, if a BIOS update, is warranted, should I go ahead and download directly from the Global MSI webpage and then which version? (can’t post link). I note from the version descriptions that it was v1.7 (26/12/2002) that added support for AMD XP 2800. Strange then that the guy who put together my PC, would not have updated the BIOS from v1.0 to 1.7 at that time!!
4.   Should I also update the nVidia driver, and if so, when? Before or after a BIOS update or is that irrelevant?
Video Adapter NVIDIA GeForce FX 5200 (Microsoft Corporation)
Code Name NV34
Video Processor GeForce FX 5200
Technology 0.15 0m
Adapter DAC Type Integrated RAMDAC
PCI ID 0x10DE / 0x0322 (nVidia Corporation / GeForce FX 5200 [NV34.3])
PCI sub ID 0x1462 / 0x9360 (Micro-Star International Co., Ltd. / MS-8936 (FX5200-T128))
Memory128 MBytes
BIOS String Version 4.34.20.22.00
BIOS Date 08/01/03
PnP Device Id PCI\VEN_10DEDEV_0322SUBSYS_93601462REV_A1\41FEB96E400008
Video Mode Description 1440 x 900 x 4294967296 colors
Driver Version 6.14.10.5673
Driver Date 2004-08-03 22:29:56
DirectX DirectX 9.0c (4.09.0000.0904)
Driver Name nv4_disp.dll
Driver Description NVIDIA GeForce FX 5200 (Microsoft Corporation)
Edit: Actually, looking at the original SIW scan report I see that there are some errors relating to DirectX. Not sure if I need to update DirectX (surely MS Update does that automatically) and/or the nVidia driver.
5.   One other thing that concerns me is that the SIW scan reports that the BIOS is reporting wrong values for the DDR memory. What’s that about?
Memory Summary Reported by BIOS
Warning! Wrong values reported by BIOS
Maximum Capacity 3072 MBytes
Maximum Memory Module Size 1024 MBytes
Memory Slots [unknown]
Error Correction
Memory Timings 3-3-3-8 (CL-RCD-RP-RAS)
Device Locator Slot 1
Manufacturer Silicon Technology
Capacity 512 MBytes
Memory Type DDR (PC3200)
Speed 200 MHz
Supported Frequencies 166.7 MHz, 200.0 MHz
Memory Timings 2-3-3-7-0 at 166.7 MHz, at 2.5 volts (CL-RCD-RP-RAS-RC)
Memory Timings 2-3-3-8-0 at 200.0 MHz, at 2.5 volts (CL-RCD-RP-RAS-RC)
Data Width 64 bits
EPP SPD Support No
XMP SPD Support No
Device Locator Slot 2
Manufacturer Silicon Technology
Capacity 512 MBytes
Memory Type DDR (PC3200)
Speed 200 MHz
Supported Frequencies 166.7 MHz, 200.0 MHz
Memory Timings 2-3-3-7-0 at 166.7 MHz, at 2.5 volts (CL-RCD-RP-RAS-RC)
Memory Timings 2-3-3-8-0 at 200.0 MHz, at 2.5 volts (CL-RCD-RP-RAS-RC)
Data Width 64 bits
EPP SPD Support No
XMP SPD Support No
Hope someone can advise me on this.
Cheers.

Sorry for cross-posting to another forum, but this has got me in a twizzle
http://www.windowsbbs.com/pc-hardware/89688-need-ram-recommendations-msi-kt4v-l-2.html#post493343
According to the poster (Post #30), the KT4V-L can support 3gB DDR400.
I looked at the MB in my PC and it is in fact stamped MS-6712 KT4AV v10A (assumed 1.0A ). Both CPU-Z and SIW report it as a MS-6712 v1.0 (BIOS 07.00T 04/02/01, Firmware 101.114)
According to the MSI product webpage, the only difference between the KT4AV and KT4AV_L is that the latter includes an (optional) on-board 10/100 LAN.
http://www.msi.com/product/mb/KT4AV.html#/?div=Detail
The ethernet port on my PC is (as described in Device Manager) is a Via Rhine II Fast Ethernet Adapter, whereas in the listed MSI specifications, the optional 10/100 LAN is stated to be a VIA VT6103 LAN controller. So possibly then I was mistaken in assuming that my MB is a KT4AV-L.
Even so, if the statement about the KT4AV-L supporting 3gB DDR400 is true, surely this also applies to the KT4AV ?
Looking at the available BIOS updates on the MSI page, I can see no mention of an upgrade in DDR400 capacity:
http://www.msi.com/product/mb/KT4AV.html#/?div=BIOS
Edit: Ah, the guy in the post specifically refers to a KT4V-L v1.1 not KT4AV-L and I see that it is different product:
http://www.msi.com/product/mb/KT4V---KT4V-L--v1-0-.html#/?div=Detail
What's confusing is that they all designated as MS-6712. So if anyone, like me, does a look up under MS-6712 they could pull up either version, and since the KT4AV/L and KT4V/L have different BIOS update series, I can see how someone could easily flash the wrong BIOS.
That aside, the memory specifications for the KT4V/L are essentially the same as those in the User Guide that came with my KT4AV:
Supports up to 3GB PC1600/2100/2700/3200* DDR SDRAMs
*See Glossary for recommended DDR400 modules - with the largest listed module capacity being 2 x 512MB
So where does this "up to 3GB DDR400 capacity" notion come from. I'd really want to believe it. And if the guy in the PC shop is to be believed, I'd settle for just 2GB.
Edit 2: Oh, boy, so there is a separate product listing for the KT4V-L v1.1:
http://us.msi.com/product/mb/KT4V-L--v1-1-.html#/?div=Detail
Yet, the memory specifications appear to be the same as those for the other MS-6712 versions and BIOS updates are the same as those for the KT4AV-L (very confusing). In fact the downloadable User Guide is the same - 'KT4AV MS-6712 (v1.X) ATX Motherboard'.
Am I missing something here?

Glossary tab doesn't display and Glossary pop ups don't work

TCS 3.5 (FrameMaker 10, RoboHelp HTML, version 9)
Windows XP version 5.1 sp3
Internet Explorer 8.0
My apologizes if this should be in a different forum. Also, from searching I have found that the problem is usually that the DLL has not been loaded -- I have done that. So I am at a loss. Thanks in advance for your help!
Problem: My .chm output does not have a Glossary tab and the Glossary text pop-ups in my topics do not work.
Background: Since I am new to TCS 3.5 I'm going to give my entire process. Quite frankly I'm not even sure if my entire process is correct.
Steps:
Before I began: I loaded the HHActiveX.dll. Here's the proof:
Create a blank project.
Import master page (File > Import > Master Page).
Load project settings (File > Project Settings > Import).
Link FrameMaker Book (File > Link > FrameMaker Document)
Configure Properties (Right-click the book file in RH and click Properties).
In Properties, select Convert FrameMaker Table of Contents and give a name.
In Properties, select Convert Glossary and give a name.
In Project Manager pod, right-click the Glossary topic (System Management GLO) and click Set as Default.
Update Project (File > Update > Update All).
Run Glossary Hotspot Wizard (when running wizard, select the glossary topic that was set as default in step 8)
Edit the UpdateMarkedGlossaryTerms.jsx script (change the GlossaryName variable to the Glossary topic created in step 8 and change the GlossaryStyle variable to TextPopUp)
Run Update Marked Glossary Terms script (In Script Explorer pod, right-click the UpdateMarkedGlossaryTerms.jsx script and click Run).
Run graphicinreferencepages.jsx script (this inserts my note graphics from FM reference pages)
Configure Microsoft HTML Help layout. Here's the properties file:
16. In the properties file I selected the Glossary topic that I had set as my default in step 8.
17. Click Save and generate.
Result: In the .chm file (and in View Selected Item in RH) when I click a glossary term in a topic, I get "This program cannot display the webpage". Also, the Glossary tab is not displayed.

Welcome to our community, Linda
In RoboHelp, if you open the Glossary pod (View > Pods > Glossary > Select Glossary) do you see terms and definitions listed there?
If not, that would explain it as the Glossary has no entries.
Assuming it does have entries, you may simply need to enable the tab by clicking View > Pods > Project Set-up. Expanding the Windows section in the pod and double-clicking your CHM window.
A CHM window looks like this:
If you don't see a CHM window, you will need to create one. If you do see a CHM window, double-click it. Then ensure the Glossary is enabled.
Keep us posted! Rick
Helpful and Handy Links
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How to create FrameMaker glossary entries which convert properly to RoboHelp HTML 8?

I have been having a challenging time creating FrameMaker 9 glossary
entries which convert properly into RoboHelp HTML 8. Here is the process I'm doing, and perhaps someone call tell me what I'm doing wrong.
1.) In the FrameMaker document, I highlight a word or phrase which serves as the "glossary term" to be defined.
2.) I open the Marker dialog box, select the Glossary option, then enter the "glossary definition" for the highlighted "glossary term." I commit the entry.
3.) In the FrameMaker Book file, I create a new "Index of Markers" (IOM) of "Glossary" type. Upon generation of the IOM, my FrameMaker output is much like a standard index: There are letter delimiters ("A," "B," C," etc.), and under each is the "glossary definition," then a page number where the "glossary term" is.
4.) Now I go to RoboHelp HTML 8 and update the document there. The glossary displays such that the "glossary term" is the entire paragraph in which the marker had been placed in the FrameMaker source file. The "glossary definition" is displayed properly (the text I placed into the Marker dialog box.
So, how am I to create auto-generating glossaries? This implies that I need to create a manual glossary whereby the "glossary term" is in a paragraph by itself (much like a printed glossary would look). Furthermore, I would need to add this manual glossary as a file in the FrameMaker Book file for RoboHelp 8 to detect and pull the entries.
Surely this isn't as how it was designed. I suspect I'm doing something wrong in how I create glossary entries or create the file in the FrameMaker Book file.
Could someone offer some assistance?
Thank you very much in advance!
Most sincerely,
Sammy Spencer

It's because you're doing your markers backwards. The text inside your Glossary marker should be the term. The paragraph your marker is inside is the definition.
I should say, rather, that Robohelp does it backwards, because when I think of glossary terms and definitions, I think there should be a way to highlight a word and provide the definition in the hidden marker, not hide the term inside the marker.
I am still figuring out how to make a glossary in my Framemaker file that will work with my Robohelp file, and not have Robohelp generate a separate content file for the glossary file. I think I'll get it, though. Eventually.

Custom-style outline template with prompts and glossary page

Hello
I would like to make a template in Word 2010 with a custom-style outline. Would anyone be able to suggest how to achieve these requirements (pointing me to reading material also helpful):
1. Every phrase the user types into a field gets automatically added to a final glossary page, listing exact letter-for-letter duplicates only once.
2. Upon opening an instance of the template the user is prompted with the following entry form questions:
       ○ Prompt: "What error message or problem description will this document cover?" The free-text answer will populate the header of each page in the title style.
       ○ Prompt: "What is your initial condition? If none, press enter." The free-text answer will populate the first line in heading1 style in the form "Additional Condition: [user's answer]".
If the answer is of string length 0, the user's answer defaults to "none".
       ○ Prompt: "List all possible causes for initial condition, separated by a comma. Phrase possible causes as a question." Each comma-separated free-text answer will populate the next line in heading2
style with the numbering convention "Possible Cause [#]".
3. Under each possible cause item the following items appear in heading3 style, each on its own line: "System overview, Tools required, Safety precautions, Troubleshooting steps, Confirm possible cause, Fix confirmed
cause". Underneath the items just listed appear more fields that the user can use.
I realize this is a lengthy post, probably too specific, but if I could get pointed in the right direction I am willing to do the research!

Thank you for the insights, Fei Xue. Let me try to explain to glossary requirement better...
The glossary will reiterate all phrases entered by the user (this is an outline so each phrase will be a paragraph, but paragraphs the paragraphs a brief). I have the following code that executes as written but the problem comes when you change content
in the outline the glossary does not get updated.
'THIS CODE IS IN A MODULE'Sub PageBreakPlus()
Selection.InsertBreak Type:=wdPageBreak
End Sub
Function ProblemFunc() As String
ProblemFunc = InputBox("Type the error message verbatim. If no error message, type brief problem description to be used as a phrase.", "Error Code Administration")
End Function
Function AddConFunc() As String
AddConFunc = InputBox("Type an additional condition to be used as a phrase. If none, click OK.", "Additional Condition", "None")
End Function
Function CausesFunc() As String
CausesFunc = InputBox("List all possible causes for additional condition in the order a user should investigate them. Phrase possible causes as a question.", "Possible Causes")
End Function
'THIS CODE IS IN ThisDocument'Private phrases() As String 'no used at this point'
Private Sub Document_New()
Dim causeString As String
Dim causeArray() As String
Dim problem As String
Dim addcon As String
Dim templateRev As String: templateRev = "16-Apr-2015"
'get the prompts and split the causeString into each question'
problem = ProblemFunc
addcon = AddConFunc
causeString = CausesFunc
causeArray = Split(causeString, "?")
If ActiveWindow.View.SplitSpecial <> wdPaneNone Then
ActiveWindow.Panes(2).Close
End If
If ActiveWindow.ActivePane.View.Type = wdNormalView Or ActiveWindow. _
ActivePane.View.Type = wdOutlineView Then
ActiveWindow.ActivePane.View.Type = wdPrintView
End If
ActiveWindow.ActivePane.View.SeekView = wdSeekCurrentPageHeader
With Selection
.Style = ActiveDocument.Styles("Title")
.TypeText problem
.ParagraphFormat.Alignment = wdAlignParagraphCenter
.TypeParagraph
.ParagraphFormat.Alignment = wdAlignParagraphCenter
.TypeText Text:="Template Rev. " & templateRev & vbTab & "Document Rev. "
.Fields.Add Range:=Selection.Range, Type:=wdFieldEmpty, Text:="CREATEDATE \@ ""d-MMM-yyyy"" ", PreserveFormatting:=True
End With
ActiveWindow.ActivePane.View.SeekView = wdSeekMainDocument
For Each cause In causeArray
If Len(cause) <> 0 Then
With Selection
.TypeText Trim(cause) & "?"
.Style = ActiveDocument.Styles("Heading 2")
.TypeParagraph
.TypeText Text:="System overview"
.Style = ActiveDocument.Styles("Heading 3")
.TypeParagraph
.TypeText Text:="Tools required"
.Style = ActiveDocument.Styles("Heading 3")
.TypeParagraph
.TypeText Text:="Safety precautions"
.Style = ActiveDocument.Styles("Heading 3")
.TypeParagraph
.TypeText Text:="Troubleshooting steps"
.Style = ActiveDocument.Styles("Heading 3")
.TypeParagraph
.TypeText Text:="Confirm possible cause"
.Style = ActiveDocument.Styles("Heading 3")
.TypeParagraph
End With
End If
Next cause
With Selection
.Style = ActiveDocument.Styles("Normal")
.InsertBreak Type:=wdPageBreak
.Style = ActiveDocument.Styles("Strong")
.TypeText "Glossary of Phrases"
.TypeParagraph
.Style = ActiveDocument.Styles("Normal")
End With
Dim tbl As Table
ActiveDocument.Tables.Add Range:=Selection.Range, NumRows:=1, NumColumns:=1, DefaultTableBehavior:=wdWord9TableBehavior, AutoFitBehavior:=wdAutoFitFixed
With Selection.Tables(1)
If .Style <> "Table Grid" Then
.Style = "Table Grid"
End If
.ApplyStyleHeadingRows = True
.ApplyStyleLastRow = False
.ApplyStyleFirstColumn = True
.ApplyStyleLastColumn = False
.ApplyStyleRowBands = True
.ApplyStyleColumnBands = False
End With
With Selection
.Style = ActiveDocument.Styles("Normal")
.TypeText Text:=problem
.MoveRight Unit:=wdCell
.TypeText Text:=addcon
.TypeText Text:="System overview"
.Style = ActiveDocument.Styles("Heading 3")
.TypeParagraph
.TypeText Text:="Tools required"
.Style = ActiveDocument.Styles("Heading 3")
.TypeParagraph
.TypeText Text:="Safety precautions"
.Style = ActiveDocument.Styles("Heading 3")
.TypeParagraph
.TypeText Text:="Troubleshooting steps"
.Style = ActiveDocument.Styles("Heading 3")
.TypeParagraph
.TypeText Text:="Confirm possible cause"
For Each cause In causeArray
If Len(cause) <> 0 Then
.MoveRight Unit:=wdCell
.TypeText Text:=Trim(cause) & "?"
End If
Next cause
End With
For Each tbl In ActiveDocument.Tables
tbl.Select
Selection.Font.Bold = wdToggle
Selection.Sort ExcludeHeader:=False, FieldNumber:="Column 1", _
SortFieldType:=wdSortFieldAlphanumeric, SortOrder:=wdSortOrderAscending, _
FieldNumber2:="", SortFieldType2:=wdSortFieldAlphanumeric, SortOrder2:= _
wdSortOrderAscending, FieldNumber3:="", SortFieldType3:= _
wdSortFieldAlphanumeric, SortOrder3:=wdSortOrderAscending, Separator:= _
wdSortSeparateByCommas, SortColumn:=False, CaseSensitive:=False, _
LanguageID:=wdEnglishUS, SubFieldNumber:="Paragraphs", SubFieldNumber2:= _
"Paragraphs", SubFieldNumber3:="Paragraphs"
Selection.Borders(wdBorderTop).LineStyle = wdLineStyleNone
Selection.Borders(wdBorderLeft).LineStyle = wdLineStyleNone
Selection.Borders(wdBorderBottom).LineStyle = wdLineStyleNone
Selection.Borders(wdBorderRight).LineStyle = wdLineStyleNone
Selection.Borders(wdBorderHorizontal).LineStyle = wdLineStyleNone
Selection.Style = ActiveDocument.Styles("Normal")
Next tbl
End Sub

Is there a maximum size to the Glossary?

Under the gun here. My customer loves the Glossary
and wants to put a Data Dictionary there (htm file size of abotu
400 kb). Does anyone know if RH blows up with a large Glossary? Or,
are there size limits?

Kate,
The overall volume of the Glossary should not present a
problem. Depending on how you generate WebHelp (optimized for Web,
or for a network), RH breaks definitions into a few or several
files to load on the fly. For the user, a long Glossary seems to
load just as fast as a small one.
Here's some more advice, FWIW, since you didn't ask for it.
The Glossary has two parts:
--The master list displays in the navigation pane for
browsing and searching. The definition for a highlighted term
appears at the bottom.
-- RH lets you run topics against the master list and insert
a definition as expanding text. The text for the definition is
repeated in the topic, so the browser doesn't have to go look it up
somewhere else. (A downside: revising the Glossary doesn't
automatically update definitions in topics.)
If your definitions run more than a sentence, I'd recommend
against using the RH Glossary. Rather, put all of it in one A-to-Z
Glossary topic (or break it into two or more topics). Among the
options:
--Include all terms and definitions in the Glossary topic to
allow scrolling and reading without links.
--List terms only and link each to its definition in
expanding text or dropdown text. Scanning the list is faster, but
the user has to click to see the definition.
--Put definitions into text-only popups.
--Put a multi-paragraph definition into a separate topic and
link the term to an auto-sizing popup. (You can link to these
popups from other topics, too.)
Again, a long defiinition shouldn't be in a dropdown or
expanding text (in my opinion, anyway. How much is too long is a
judgment call.)
If everything is one place, you could insert bookmarks and
provide links from one definition to another, in case the user
needs the extra background to understand it. And updating is easier
if you haven't inserted Glossary definitions in other topics.
Another factor is how much time you want to put into it.
Obviously, expanding text, dropdowns and popups take more time to
do than a term-definition, term-definition format.
So if you don't intend to put Glossary text links in topics,
or you expect not much revision in later releases, and the
individual definitions aren't long, the RH Glossary is an excellent
way to present a lot of material. And RH automatically sorts it
alphabetically.
Harvey

Why has HTML in RH X5 glossary hotspots?

Hi all,
I have a RoboHelp X5 WebHelp project which is updated every quarter. I do not work in the client's office - simply send the WebHelp to them for publication. The project is updated every quarter and while testing before this quarter's publication at the end of June a problem has come up with how glossary hotspots display. After every glossary hotspot (in magenta...client's choice, not mine) we now have an extra space. In previous publications that extra space wasn't there. I've pasted a screen shot here to show you:
The IT guy in the client's office diagnosed it this way after looking at the HTML:
(<a class="glossterm" href="javascript:kadovTextPopup(this)" id="a1">CCO</a> <span class="glosstext" style="display:'none';" id="POPUP181927339">Chief Credit Officer - John Doe</span>).
The problem is the space between </a> and <span (highlighted above). The space needs to be right before the text inside of the <span> tag.
Copied below is code from the last quarter's publication when we didn't have the extra space followed by this quarter's project which suddenly and inexplicably has the extra space.
(<a class="glossterm" href="javascript:kadovTextPopup(this)" id="a1">CCO</a><span class=glosstext style="display: 'none';" id=POPUP43291891 > Chief Credit Officer - John Doe</span>)
What I need to try to determine is how and why the HTML would change when I made no change to content in the project and haven't knowingly made any updates to RoboHelp. The IT guy thought there might be a possibility that an automatic Adobe Updater might have touched RoboHelp somehow. If that's true, how might I get rid of this problem? An uninstall and reinstall of RH X5? And if it isn't possible that the RH software was somehow changed without my doing anything, what else could account for this change in the HTML? My client doesn't want to publish with these extra spaces but I have no idea how to get rid of them.
Any help would be greatly appreciated...thank you.
Diane
P.S.
If any of this rings a bell about some recent posts of mine, you're not crazy. I wrote about a problem I was having with a custom program written for me to identify and locate manually-added glossary hotspots so I could update definitions when necessary. RoboHelp can only find and update hotspots added with its Glossary Wizard and the client had insisted on some hotspots in places different than the wizard would place them. Suddenly with this quarter's project publication the program no longer worked and we were unable to find out why. If in fact the RH software was somehow changed through an automatic update or some such thing, that would explain why my custom program no longer worked...it was looking for HTML that is different than when the programmer first wrote the program for me.

I actually love RoboHelp so hated thinking I was blaming it!
Imported a topic from the problem project into the test project, regenerated
WebHelp and all is fine.
In case this helps at all, this is the HTML in the test project for a
glossary term in the topic I imported from the real project:
credit approval authority <!begin!kadov{{>
And here's the code from that same glossary term as it exists in the real
project where I have the problem:
credit approval authority <!begin!kadov{{>
And here's the code for that same glossary term in an old version of the
project where I don't have the spacing problem:
credit approval authority <!begin!kadov{{><!--
kadovTextPopupInit('A2');
//></script><!}}end!kadov--

RH 11 Glossary not displaying in desktop view

I am on Windows 8, 64-bit, RoboHelp 11 (standalone). I've created a project and created some glossary terms. I've selected the glossary in the Single Source Layout and generated the project. When I view the project, I can view the glossary in Mobile and Tablet form, but the desktop view displays nothing when the Glossary link is selected. I am using the Theme2_Government responsive layout template. Any ideas I can use to troubleshoot this issue?
8/8/2014 - I'd like to add that the Index has the same issue. I've checked for updates; ensured that I am assigning the correct item etc.
Thanks in advance. Susan

This actually applies to both the index and the glossary.
I've tested this locally, primarily, but if I open the published files on our server drive, the behavior is the same.
Occasionally, if I open the glossary in tablet or mobile view, I will resize it to desktop and it will display in the left column with no topic in the right side (which may be expected behavior).
I have no special characters that I know of in the glossary or index.
I've determined that we probably do not need the index or the glossary to display since I have those definitions in-line and a search field. I'd love to know how to remove the Index and Glossary links from the navigation in the template I am using (Theme2_Government). If I can't that is OK, but I would need to have it working correctly if it is included.
Thank you for your feedback and assistance. Susan

RH11: Glossary and Index do not display in generated output

I am having such a tough time with RoboHelp. My current issue is the glossary and index not appearing in the generated output. They used to. However, yesterday I thought I should go in and clean out all the junk in my project, i.e. I had about 5 glossaries and 5 indexes because I was testing things out. I made sure I didn't delete the populated glossary and index, but by the end of the day, they were both gone. So, I located these again from a backup and imported them back into my current project. Everything is there...all my terms and definitions, the index and the links...blah blah. NOTE: Everything is there, but I was required to block it out due to privacy issues.
However, this is how it now displays when I generate: Why won't this populate?
Thanks,
Pam

Rick,
I'm using IE 10, Version 10. And everything was working fine until I started deleting the extra glossaries and indexes I had in my project. I have been generating locally, then when I get to a point where I'm satisfied with my changes, I generate to the server. I wasn't having a problem with this until I deleted those files. Although I have imported the glossary and index back into the project, still nothing. Now, even if I pull up an older version of this same project, the glossary and index are now gone from that too. I'm assuming that everything must be linked, but I can't figure out what I'm missing. Generating to Chrome has the same issues. I had one of my developers look at it yesterday, and he thinks there is some file missing somewhere that RH11 needs to generate the glossary and index. What file would I be missing? The .glo and the HHK files are in the project. I really need to upload this for the client, so any help you can give me is much appreciated.
I read on one of the forums that I should have this ticked in the Optimization Settings for Responsive HTML: "Limit the scope of project styles only to topic contents". I did that and it caused all kinds of other issues.
On Monday I updated to RH 11.0.1 - would there be an issue with that? Is it a dll issue?
Thanks Rick,
Pam

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