Going to the apple store with my iPhone 5 tomorrow for battery issues. What will my replacement be?
I know the innards of the 5c are the same as the normal 5, and since they don't produce the 5 anymore, will I be stuck getting a 5c as a possible replacement? I'd perfer a 5 since I have cases for it and all that I just wanna know what to expect. thanks!
If you get a replacement, it will be a refurbished iPhone 5. OTOH, if your you have just a battery problem, the battery will be replaced in your current phone.
Similar Messages
-
I have a iphone 5 and I can login with my apple id to purchase music. However, when I try to login into icloud using the very same username and password that I use in the apple store it does not work to enter icloud, so what what gives???
I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.
-
I bought an iPhone 5 from the Apple store with a new Sprint contract in Sept. 2012. I would like to know if I port my number to T-mobile and pay off my Early Termination fee with Sprint, will my iPhone 5 will be unlocked to use with T-mobile network?
As Ethmoid says, it is still a CDMA phone as I told you earlier, and it will not work with t-mobile. Even if Sprint unlocked the phone, it would only unlock the GSM side for international use. They will not unlock the GSM side for domestic use in the US.
-
My iphone 5 screen broke, can i take it to the apple store and get a new one for free if i turn in the one with the broken screen? can someone help me?
iPhone model
Out-of-Warranty Service
iPhone 5
$269
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149 -
My insurance company replaced my stolen iphone 4S with a new one, will the apple store allow me to exchange it for an iphone 5 and pay the price difference?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You would need to ask that directly to Apple. Apple is not here nor does Apple answer questions here.
To return an iOS product requires a valid receipt. You have 30 days to return an iPhone. The iPhone must have all original packaging & accessories and be in new condition. Apple may charge a restocking fee on a returned iPhone.
If the iPhone was bought from a 3rd party, their regulations for returns would apply. -
The "unknown error" problem when I am trying to sign in to the apple store on my Iphone 5
"unknown error" problem when I am trying to sign in to the apple store on my Iphone 5, which was recently replaced with new one by the warranty (maybe this is the reason). However, it signed in on this device at first, but now it is not... What should I do?
Mobile Me was withdrawn well over a year ago. If you still see Mobile Me in your system preferences it is because you have an old operating system.
iCloud has replaced mobile me, but you would need OS X 10.7.2 or better to use iCloud. -
I just got home from the Apple Store getting my iphone 4S fixed. I now have "Invalid Sim". Can someone please tell me what to do?
What does it say when you look at Settings=>General=>Carrier?
Did it work with that sim in the Apple Store? -
I just recently purchased a mini iPad for my child. It was set up in the Apple store with my Apple id. I now want to create an Apple id for my child and switch it over, how can I go about that. I already downloaded some of the games from my account.
With a new account, you'll need to rebuy the games.
Each user should have their own icloud account, otherwise they end up getting the same emails, contacts, calendars, notes, reminders, etc. - usually not what you want. But if all have been sharing the same itunes ID, keep it that way, you can have different IDs for itunes and icloud.
If you already have another icloud account, and want to set it up on a device, then go to Settings>icloud, scroll to bottom of screen and tap Delete Account. This only disconnects the device from that account, no data is lost on icloud. Then enter the account ID that you want to use.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/ -
My wi-fi on my iPhone 4S is not working after updating to ios7 which was working perfectly fine before. It is a few weeks out of warranty now and the Apple store wants me to pay £160 for a new one, are they joking?!
Hi there Juicy Guava,
You may find the troubleshooting steps in the article below helpful.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
-Griff W. -
my mac is running slow, the spinning beach ball constantly appears. it seems that when i am in the apple store with fast wifi its a bit better. genius at the apple store checked the hard drive, it's all fine. what can it be? can it be a software issue with the wifi?
also i noted that it has only been doing this since quite recently, before it was fine
please help!First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|find tok|n Cause: -|NVDA\(|timed? ?o' | tail | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Reset the System Management Controller.
Run Software Update. If there's a firmware update, install it.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the View menu or the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for User, System, and Idle at the bottom of the window.
Select the Memory tab. What value is shown in the bottom part of the window for Swap used?
Next, select the Disk tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in andWrites out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard by pressing the key combinationcommand-C. Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
Can i bring a broken ipod to come fix it at the apple store with no charges
Can i bring a broken ipod ro come fix it at the apple store with no charges
If it's physically broken or has damage to it, then it's a paid repair cost.
If it's just not working and has no damage (physical or liquid), they should be able to take care of you unless you are out of warranty.
Go here to check your warranty.
Go here so find an Apple Store for service.(choose your country in the top right)
Go here to look at repair costs. (choose your country at the top) -
when i use the apple store, Your request is temporarily unable to be processed. what is wrong with it? can someone help me?
Try turning off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
Disable anti virus software if you have that installed before downloading media from the App Store.
When you post for help, please tell us which Mac OS X you have installed. Thanks ! -
Hello! I have configured my Wireless network to support bonjour protocol. When I support mDNS in the same Vlan I can see the Apple TV with my iPhone, but I cannot see it with my iPad. Someone know if there is any different in the Bonjour protocol between the iPhone and the iPad???
It is like if the iPad changes the process at some point...
Thank you!You don't need to configure anything specific for it to work unless you had some special filtering in place already.
What do you mean specificly by can not "see" it with your iPad? -
The Apple store sell unlocked IPhone 5 in Germany?
The Apple store sell unlocked IPhone 5 in Germany?
http://translate.googleusercontent.com/translate_c?depth=1&ei=YYOrUMH6E_La4QTJz4 DICA&hl=en&prev=/search%3Fq%3Dapple%2Bstore%2Bgermany%26hl%3Den%26client%3Dsafar i%26tbo%3Dd&rurl=translate.google.co.uk&sl=de&u=http://store.apple.com/de/browse /home/shop_iphone/family/iphone5&usg=ALkJrhi8zepQa0d7iT8fQJTrVF9aixexUQ
According to the German apple site - yes -
i did a factory reset on my ipod touch but now when i try turning it on it just goes to the apple screen with a loading sign, ive let my battery die and tried reconnecting but it still wont work. it doesnt even come up on itunes.
Why won't it let you sync? What happens when you try to sync it? Any error messages from iTunes? How is your iPod configured to sync music from your iTunes library? In other words, what options do you have selected from under the iPod's Music tab in iTunes? To access this tab, plug your iPod in, select it under Devices in the left hand pane of iTunes, and over to the right locate and select the Music tab along the top.
Or are you trying to manually manage your iPod's contents? In other words, is the Manually manage music and videos option enabled from under the iPod's Summary tab?
B-rock
Maybe you are looking for
-
PLEASE HELP! My iMac 21" late -09, started acting a bit wierd a year ago. Things got worse rapidly, it got slower, the screen flickers/tears (see link below), short moments of lost internet connection, lost connection whit the keyboard (might be keyb
-
Picture on Apple TV too big for screen
I'm a new user of Apple TV. Can get picture but no sound. I'm trying to turn off the Dolby Digital but the writing goes off the screen so I can't tell when it is off. Any ideas?
-
Good afternoon, I am buying a mac. I have Photoshop Elements 9. I would like to upgrade to V11 but on the mac, can I buy the upgrade version?
-
Problems re-installing OSX on macbook pro
Hi, My macbook pro (2010 Snow leopard) has been freezing quite a lot and last night froze for 3 hours so I've been trying to re-boot unsuccessfully (majority of times). I've spoke to Apple and they have suggested using the OSX disk that came with the
-
I hope this is posted in the right place first of all. I just acquired a new firewire hard drive the same size as the internal HD on my iMac, and also the same size as a USB HD which I use for a massive music library, and photos and videos. (all thes