Guest and all users have invalid password

Dear all,
os oul5x64
ebs 12.1.3
when login from login page no one can connect because somehow guest user password was invalid.
using note How To Successfully Change The Guest Password In E-Business Suite 11.5.10 and R12 (Doc ID 443353.1)
and was able to change guest password and now had to change password for every users.
This is a test ENV so not many users on it.
Question: How can i find down what happened to GUEST and all users password.
and where to check.
Thanks in advance.
Regards,

Thanks Hussein,
there is some error in the application.log file.
Would you please advise.
Regards,
13/09/18 15:27:53.717 html: Servlet error
java.io.IOException: Broken pipe
        at sun.nio.ch.FileDispatcher.write0(Native Method)
        at sun.nio.ch.SocketDispatcher.write(SocketDispatcher.java:29)
        at sun.nio.ch.IOUtil.writeFromNativeBuffer(IOUtil.java:72)
        at sun.nio.ch.IOUtil.write(IOUtil.java:43)
        at sun.nio.ch.SocketChannelImpl.write(SocketChannelImpl.java:334)
        at java.nio.channels.Channels.writeFullyImpl(Channels.java:59)
        at java.nio.channels.Channels.writeFully(Channels.java:81)
        at java.nio.channels.Channels.access$000(Channels.java:47)
        at java.nio.channels.Channels$1.write(Channels.java:155)
        at com.evermind.server.http.AJPOutputStream.endRequest(AJPOutputStream.java:117)
        at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:317)
        at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:199)
        at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
        at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
        at java.lang.Thread.run(Thread.java:662)
13/09/18 15:32:25.704 html: OABodyBean, localName='body': Could not find partial target: PayablesReviewSettings
13/09/18 15:33:50.414 html: OABodyBean, localName='body': Could not find partial target: PaymentMethodCode2
13/09/18 15:33:50.414 html: OABodyBean, localName='body': Could not find partial target: PaymentDocumentName
13/09/18 15:33:50.415 html: OABodyBean, localName='body': Could not find partial target: BankAccountName
13/09/18 15:43:05.385 html: OABodyBean, localName='body': Could not find partial target: SendPaymentARFlag
13/09/18 15:43:05.385 html: OABodyBean, localName='body': Could not find partial target: SSNId
13/09/18 15:46:30.744 html: OABodyBean, localName='body': Could not find partial target: SendPaymentARFlag
13/09/18 15:46:30.744 html: OABodyBean, localName='body': Could not find partial target: SSNId
13/09/18 15:47:34.80 html: OABodyBean, localName='body': Could not find partial target: SendPaymentARFlag
13/09/18 15:47:34.80 html: OABodyBean, localName='body': Could not find partial target: SSNId

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