GWIA "not listening" in GroupWise Monitor

When I check my GW Monitor to check the status of GroupWise, I see that the
GWIA is listed as "Not Listening". Mail is coming and going through the
GWIA (as evidenced by this message).
The problem appeared after a power outage that went on long enough for the
UPS to shut down servers. Wehn I restarted them This problem appeared. I
am running GW 8.0.2 on OES2 sp2 (linux). I also have GWAVA 4.5 running on
the same box.
I am assuming that it has to do with settings in the monitor? The log says
the GWIA is not running. When I try and go to
http://myserver-ip-address:9850 I get an "unable to connect" error.
What am I missing?
Thanks in advance!

Daniel,
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Similar Messages

GWIA not listening on HTTP port

I recently upgraded our GW8 to new hardware and eventually to 2012 sp1, now I'm seeing the following error in the GWIA log and the GWIA is not listening on its http port.
There is nothing listening on 9850 (default http port for gwia).
****** 04-10-13 10:03:39 ******
10:03:39 F476 ****************** Agent Restarted ******************
10:03:39 F476 MTP: Message Transfer Protocol initialization...
10:03:39 F476 MTP: Queue initialization...
10:03:39 F476 MTP: Queue initialization...
10:03:39 F476 Startup: No frgnames.cfg file found.
10:03:39 F3C7 Starting GWHTTP-Listener
10:03:39 F476 HTTP server running
10:03:40 F476 Error Listen Port is already in use. [856A]
10:03:41 F476 Shutdown of Threads
10:03:42 F476 Shutdown of Threads
After disabling GWIA POP / IMAP / LDAP (setting them to port 0) I'm getting the following(and still no http):
10:08:12 F476 ****************** Agent Restarted ******************
10:08:12 F476 MTP: Message Transfer Protocol initialization...
10:08:12 F476 MTP: Queue initialization...
10:08:12 F476 MTP: Queue initialization...
10:08:12 F476 Startup: No frgnames.cfg file found.
10:08:12 F3E7 Starting GWHTTP-Listener
10:08:12 F476 HTTP server running
10:08:13 F476 Error, Internal Udp Port is unusable. [8911]
10:08:14 F476 Shutdown of Threads
10:08:15 F476 Shutdown of Threads
GWIA is listening on the following ports, 1.2.3.4 being the server ip and I removed the POA connections.
# netstat -pan | grep -i gwia
tcp 0 0 1.2.3.4:7060 0.0.0.0:* LISTEN 12253/gwia
tcp 0 0 0.0.0.0:25 0.0.0.0:* LISTEN 12253/gwia
udp 0 0 0.0.0.0:41547 0.0.0.0:* 12253/gwia
Any ideas ?
Besides this GW is running just fine.

Originally Posted by laurabuckley
Oh ok.
Check to see if the firewall is disabled on the server.
Also, set an HTTP username and password in ConsoleOne then do a full stop and start of GWIA.
Please post back your results.
Cheers,
Hi Laura,
The firewall is disabled (double checked), there is a http username and password (re-set it) set in C1, a full stop and start did not make a difference.
Originally Posted by laurabuckley
One more thing.... if your POA is running on the same box try disabling POP and IMAP on the POA - restart the POA and GWIA.
Cheers,
We're actively using the POA IMAP so that's not something I can disable.
Thanks,
Arjan

MTA Unknown Status - Not Listening

Recently we installed GroupWise monitor on the same server as the MTA.
When I go to view the monitor webpage all the components (pos, gwia, webacc) all show green and happy, but the MTA shows the "Not Listening" status. Here's the fun part.
When monitoring the MTA using the MTA console everything looks fine.
However, when you click on the "Not Listening" link in GroupWise monitor it shows the MTA's address as the old Netware server's address that we migrated from. Hence the "Not Listening" status. Not sure why the old address is showing. I've looked all through the startup files for the post offices, MTA, GWIA and Webacc for anything that might reference the old MTA's ip address, but couldn't find anything.
It's really not a big deal since we can monitor it via the MTA's console, but it would be nice to have it available in the GroupWise monitor page so we can set traps, notifications, etc, etc.
Is there anyway I can fix this?

I will attempt to make a backup of the main DB and then rebuild it and then the POAs afterwards and see if that fixes anything. On another note... do you think that bad link information in the databases could be causing the post offices and webmail agents to just randomly quit once or twice daily. We've been having this issue since we upgraded to GW8. It may be another issue completely. Just curious what your thoughts were.
Originally Posted by aaronm04
I think this is your problem. It appears that somewhere in one of your GW domain databases, the old address still exists. If your POA won't connect w/o that switch, then the bad IP info is coming from the GW DB. If you find that and fix it, I would think GWMonitor would follow suit.
Is this your primary domain? Is it the parent of the GWMonitor object/app? If you have multiple domains, connect ConsoleOne to each one and verify the IP of the object in the MTA (not domain) properties. You might even consider a rebuild of the domain. If the child POs still don't connect w/o that switch (after you've verified the correct address in the MTA), you might consider rebuilding them too. They either aren't getting the updated info from the domain or the domain doesn't have the right info to begin with.
Report back what you find.
Aaron

MTA Not Listening

I'm not sure when this started (it might have been when I did an security patch upgrade recently) but when I bring up the GroupWise Monitor it shows that MTA is "Not Listening".
It appears that everything is working so I don't want to break something else in order to "fix" this issue.
The POA and GWIA have SNMP enabled and I can get to those screens just fine.
However, I see through the log file that SNMP is not enabled for MTA, (SNMP Disabled).
I see in some documentation to edit the snmpd.conf file (I found it in /etc/snmp) and add:
dlmod Gwsnmp /opt/novell/groupwise/agents/lib/libgwsnmp.so
But, if the POA and GWIA have SNMP enabled, why isn't MTA.
Can I add that line with out breaking the POA and GWIA?
Confuser than usual...

I can't get into the MTA web interface either (https://ip.of.mta:7180). I get an SSL connection error, which I hadn't gotten before. Nothing has changed with respect to settings in iMonitor or ConsoleOne, so I am unsure why this is happening. I noticed this first before I went into the GroupWise Monitor. I've looked over the MTA Object's configuration in ConsoleOne and I see the Certificate file and SSL Key file settings haven't changed and I located them in the directory where they should be. When I look at the log files for the MTA it looks to operating as it should <whew>. I just can't get to it. When I do a status of the GroupWise agents (rcgrpwise status) everything appears OK or if I do a restart the agents stop and restart as normal.

GWIA not responding on port 25

Hello
we just installed GroupWise 7.0.1 Beta on OES Linux SP2. The problem we do
have is that GWIA can't be contacted on port 25, even local telnet
(i.e. "telnet ip 25" says "connection refused") won't work.
So we changed the GWA SMTP-Listening port to something else (5025) and
activated port translation on our router from port 25 to port 5025 and we
managed to get the whole thing up.
But we feel that this can't be the final solution, so:
why does GWIA not respond on port 25? (we searched in the runlevel Editor
of Yast for any services that might run on port 25 (i.e. sendmail) but
didn't find any).
is there a linux command which shows what services are listening on what
ports? (i am mostly netware-expert, not linux that's why i'm asking).
Thanks for any help
Andrej

Disregard the previous post. I neglected to read through the entire
message. The only other thought that I have is that there is a firewall
setup that can be enabled on the OES box in YAST that might be interfering.
I am not sitting in front of a OES box, otherwise I'd point the direction to
find it. I believe it is in the Network settings.
Sorry about the previous post.
>>> On 6/1/2006 at 10:01 am, in message <[email protected]>,
Dana
Palmer<[email protected]> wrote:
> Sounds like Postfix or Sendmail might be using port 25 already. Try
> issuing
> the following commands from a terminal window as root:
>
> chkconfig postfix
> chkconfig sendmail
>
> If either of these has a status of "on", then you will need to toggle
> them
> off by issuing the needed command.
>
> chkconfig postfix off or
> chkconfig sendmail off
>
> Then change the port of GWIA back to 25 and then restart the GWIA
>
>>>> On 6/1/2006 at 8:38 am, in message
> <UZCfg.1607$[email protected]>, <[email protected]>
> wrote:
>> Hello
>>
>> we just installed GroupWise 7.0.1 Beta on OES Linux SP2. The problem we
>> do
>> have is that GWIA can't be contacted on port 25, even local telnet
>> (i.e. "telnet ip 25" says "connection refused") won't work.
>>
>> So we changed the GWA SMTP-Listening port to something else (5025) and
>> activated port translation on our router from port 25 to port 5025 and
>> we
>> managed to get the whole thing up.
>>
>> But we feel that this can't be the final solution, so:
>>
>> why does GWIA not respond on port 25? (we searched in the runlevel
>> Editor
>> of Yast for any services that might run on port 25 (i.e. sendmail) but
>> didn't find any).
>> is there a linux command which shows what services are listening on what
>
>>
>> ports? (i am mostly netware-expert, not linux that's why i'm asking).
>>
>> Thanks for any help
>> Andrej

Sles poa not listening on default ports

we dbcopied the domain and post office from netware 6.5.8 to sles 10 spk2, gw7.0.3.
installed mta, poa and gwia... the poa starts but is not listening on ports 1677, 7181 or 7101 all default ports.
all 3 agents are running on the host... these ports are not being used by any other service....
any ideas... or has any seen this....

* waketech,
firewall is down?
Uwe
Novell Knowledge Partner (NKP)
Please don't send me support related e-mail unless I ask you to do so.

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Let me start out saying that i have no experience with Novell products. I am a person starting a local business and in need for a email server. I have chosen GroupWise 8 for many different reasons. I have Windows Server 2003. GroupWise 8 has been deployed successfully. I am able to receive emails from the internet, but not send emails to the internet. I ether get a error 450 or 550 error. Thats all on the GWIA. I have made a route.cfg. I have no idea if I have the correct IP address of the domain I'm trying to send email to(E.G gmail.com) How could I find out the IP Address of a email domain so I could put in the route.cfg file? I tried doing the ping but no luck. I have everything setup correcly on the domain register side. So, could some please describe what those error codes above mean and how this problem could be fix. Any kind of help will be appreciated. Once again, i have not experience with GroupWise or Novell Products. I'm trying to train myself!

Originally Posted by konecnya
You have a lot mixed in there
- DNS timing out could be a part of the problem. You might want to review
what your DNS servers are, you might have one that is lame or dead and
should be removed
- remove your resolve.cfg for now
- When talking of MX records, try to keep it clear about which domain you
are talking about. For your problem we are only worried about you being
able to resolve the MX records of domains you are trying to send to.
- If both MX records for your domain point to the same host name, then
you'd be just as well off with just one entry.
- If you have a successful DNS resolution, then it is possible that you
are blocked sending out on the SMTP port. From a command line,
telnet gmail-smtp-in.l.google.com 25
if you are blocked, you will get a "Connect failed"
if you are not blocked, you should get either a connection refused, or it
will report something like
220 gmail-smtp-in.l.google.com Ready
if so, type EHLO to get a bit more, then type QUIT to disconnect.
Let us know what works and we'll take if from there.
Andy Konecny
Knowledge Partner (voluntary SysOp)
KonecnyConsulting.ca in Toronto
Andy's Profile: View Profile: konecnya - Novell Forums
Thanks for that! So I did what you told me with the Commend Prompt, and it came back as "Connect Failed". So I'm guessing that this is a ISP problem now? Am I correct?

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OK, that's how it is then.
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GWIA "not listening" in GroupWise Monitor

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