HA on VSOM

problem description :
Unable to connect to VSOM after power outage took place and UCS C240 went down
Problem Effect :
All VSMS (6 PCs) connected to VSOM not working
My Questions
1- How I can Restore/Recovery current VSOM to avoid last problem ?
2- How I can reach to High Availability in VSOM (mange and Push to VSMS)
3- Best practice for this problem
Our Design:
(1 UCS server for VSOM).
(6 UCS servers for VSMS in branches) joining with the VSOM.
Each branch has around 20 cameras to monitoring testing labs
Our Goals:
The VSOM must working without interruption.
Kindly, we need your recommendation for the best design.

1. As I understand you are running on 7.2.1, we have HA setup for media server. if the primary media server fails then it would be taken over by redundant server.
please refer to below 7.x user guide, High Availability Options.
http://www.cisco.com/en/US/docs/security/physical_security/video_surveillance/network/vsm/7_0/admin_guide/vsm_7_0_vsom.pdf
2. To answer to your HA setup for VSOM, we have new release 7.6 which has the VSOM HA feature.
http://www.cisco.com/c/dam/en/us/td/docs/security/physical_security/video_surveillance/network/vsm/7_6/admin_guide/vsm_7_6_vsom.pdf
refer to High Availability : Cisco Media server & Operations Manager High Availability.
Hope this helps, let us know, if you have any questions.

Similar Messages

Steps to upgrade vsom from 6.3 to 7.2

Hi All.
one of our customer needs to upgrade his existing vsom and vsms from 6.3 to 7.2 and he
has purchased the below licenses and he dont need any of the existing data.
L-CPS-M-OM-SW7
L-CPS-M-MS-SW7
L-CPS-M-SASD-7.
as this is the first time I am upgrading to 7.2 can anyone please help me in this regard with simple steps to upgrade to 7.2 and do we need any other things apart from the above licenses

Looking at your licensing, it appears that you have a fairly simple environment. If so, this doesn't have to be complex at all since the customer doesn't need any of the existing data. The simple solution would be to document your settings, approach this as a fresh install, and put your settings back.This will bypass any need for migration tools that might be needed to convert your database and save archives. I have no experience with these tools, so I'm not sure of their full capabilities.
About a year ago, due to learning the system and some poor configuration choices on the disk, I needed to migrate my 7.0 cameras to a new 7.2 system that was configured correctly. Here's how I did it.
1) Document, document, document. Take screenshot of all your settings. Take a backup of the database. Document the number of cameras you have, the number of templates, number of encoders, etc. This data will be used for verification after your migration.
2) Connect to the MySQL database and write queries to obtain the necessary information that is needed to do a bulk import (using Excel) of your cameras, encoders, templates, etc. Below is the SQL I used for my IP cameras. Note: Since analog cameras are configured differently, I used a seperate SQL for these. You should have a seperate SQL for each device type. Copy the results into an Excel spreadsheet.
****** List IP Cameras **********************
select a.name, a.model,
       d.ipaddress,
       e.name as 'Template',
       f.name as 'Server',
       (select name from groupinfo where objectid = a.location_objectid) as 'location',
       (select name from groupinfo where objectid = a.pointtolocation_objectid) as 'pointToLocation'
from camera a,
     networkconfig b, networkconfig_network_interface c, network_interface d,
     devicetemplate e,
     server f
where a.networkconfig_objectid=b.objectid and
      b.objectid=c.networkconfig_objectid and
      a.networkconfig_objectid=b.objectid and
      c.networkinterfaces_objectid=d.objectid and
      a.devicetemplate_objectid=e.objectid and
      a.managedby_objectid=f.objectid and
      a.objecttype=6
order by location;
3) Build out the new system using VMWare (or some other virtualization solution) to test your configurations that you saved in Excel. (This will also let you get the new spreadsheets so you can know what data you need for the import.) This will help you ensure that you do not have any syntax errors. For us, we were migrating from virtual to virtual, so the system we tested on became our new PROD and we simply deleted the old VMs after verifying the new worked. Do not have your cameras run on both systems though. From my experience, you will be fine to pre-provision the cameras to the test system, but do not have streams going to both simultaneously.
4) After you have tested your install and configurations, perform a full install on your Production system and load your configs.
This process worked extremely well for me because we have a fairly simple configuration. All our cameras are Cisco except for a few analog cameras that have been connected to Cisco-encoders. We have only two templates, which we documented manually instead of writing SQL since there were so few. Since we were virtualized, we could easily keep PROD up while we pre-provisioned the new system. If something didn't work, we could easily revert to the old system. I highly recommend testing this in a virtual lab first, because from my experience, I had to go through a couple of iterations in my SQL code to format the data and capture what was needed properly. The syntax can be a bit tricky your first time through. Also, verify (using the 7.2.1) release notes that all your devices are supported and at a supported level of code. For us, some of our cameras were not at supported levels and experienced dropped frames every few seconds until we upgraded these to supported code.
If your config is complex and you don't feel comfortable with the above steps, I recommend going with Scott's solution and seek help from a third party. Also, according to my recent conversation with TAC, skip 7.2.0 and go straight to 7.2.1. Apparently, there was a bad bug in the first one that, if encountered, could result in the loss of archives.
Hope this helps.

VSOM RTSP

Hi,
Is there a way to subscribe to a CAM's RTSP stream using VSOM? Does the operation manager provide any kind of API to facilitate this?
I know about the CAM API but the problem is that it only works with Cisco IP cameras. I have a few cameras that are attached to the VSOM through and encoders..
Thanks

We can use RTSP interface from the VSMS (Video Surveillance Media Server, not VSOM) to receive video streams via RTSP. Snip from Cisco Video Surveillance Media Server 6.0 version user guide :
http://www.cisco.com/en/US/docs/security/physical_security/video_surveillance/network/media_server/6_0/user_guide/vsms.pdf
To view a live stream the user should enter a URL of the format
rtsp://:554/live/
Example:
rtsp://your-Media-Server.cisco.com:554/live/p_cisco2500Cam15
To view an archive stream the user should enter a URL of the format
rtsp://:554/archive/
Example:
rtsp://your-Media-Server.cisco.com:554/archive/cisco2500Cam15_archive

Vsom 7.2.1 login error

Hi,
I need help with Vsom server,
my vsom was ok and perfect, I just restarted , and now i am having problem with login screen, domain name portion is on searching, and dont let me log in,
i am using vsom 7.2.1,
attached is the screenshot of the error,
will be waiting for kind support,
thanks

Hi Manny,
There are 2 different Common folders. The path I gave is to the User library, that's where you'll find the cache files.
Apple has hidden the User library I beliebe since 10.7. Here's to ways to get there:
Method 1
In the Finder, choose Go > Go To Folder.
In the Go To Folder dialog, type ~/Library
Click Go.
Method 2
Hold down the Alt (Option) key when using the Go menu. The user library folder is listed below the current user's home directory.
Once there follow this path:
Application Support/Adobe/Common
Peter Garaway
Adobe
Premiere Pro

Deleting archives - VSOM 7.2

Hello, we are in the midst of a long needed upgrade from VSOM 6.3 to 7.2 and soon on to at least 7.5. We are currently on 7.2. I have some media servers that I need to make some space on and I'm finding that it isn't as straightforward how to delete and archive on 7.2 either from VSOM or the VSM. Could anyone point me in the right direction?
Thanks

Hello John,
Yes certainly deleting Archives/Recording file is not easy way until you know the proper path to follow. Its never recommended to delete archives partially from CLI . Here is the procedure:-
1) first identify nos cameras recording needed and nos of camera do not.
2) you can delete those camera as full delete from VSOM which will delete the camera recording from Media along with camera however you can re-add those camera back again in VSM as just to free some space.
3) if you find recording is needed then you need to compress the archives/template setting like decreasing the number of days of retention of recording on server
I would suggest find camera which you do not require any longer ie recording then delete is full delete.
Regards
Nadeem

VSOM Client on Windows 7

I have tried everything I can think of to install the client on Windows 7 64 bit for VSOM 6
.3. I am getting the following error:
Error 1904. Module ... \BWMSrcFltr.dll failed to register. HRESULT -2147023782. Contact your support personnel.
Does anyone have any ideas on how to get around this?
Update:
Are the plugins compatable with 64 bit OS? I just tried to force register the .dll and it said to make sure it was compatable with a 64bit os.

Okay, here's the way to make VSOM work on Microsoft's new OS (I was sucessfull on 64bit S7, thanks go to a very nice support person at Cisco!):
Step 1. Login to VSOM with your username and password at:
http://hostname/vsom/
Step 2. When prompted for “This website wants to install the following add-on: AXClient.cab”, click on the yellow security bar and choose “Install This Add-on”.
Step 3. When prompted for “Do you want to allow the following program to make changes to this computer”, choose “Yes.”
Step 4. When the “Welcome to the Cisco Video Surveillance Client 6.3.20.0 Installation Wizard” appears, choose “Next”.
Step 5. Enter the Number of Cores in your processor in the field, and choose “Next”.
Tech Note Running Cisco Video Surveillance Operations Manager Client 6.3 on Windows 7 with IE 8 – UNSUPPORTED – Revision 1 Page 2 of 2
Step 6. Enter your Full Name and Description in the fields, and choose “Next”.
Step 7. Keep the default Destination Folder, and choose “Next”.
Step 8. Click “Next” to begin the installation.
Step 9. If the following message appears during installation, choose “Ignore”
Error 1904: Module BWMSrcFltr.dll failed to register.
Step 10. When the installation has been successfully finished, choose “Finish”.
Step 11. If prompted again to install the client (see Step 3), choose “No”.
Step 12. Close all Internet Explorer 8 windows.
Step 13. Go to “C:\Program Files (x86)\Cisco Video Surveillance\Client” and delete the files:
d3dx9_33.dll
d3d9.dll
Step 14. Restart IE 8 and login to VSOM again at:
http://hostname/vsom/
Step 15. If another add-in ActiveX prompt for “AXCamControl.cab” appears, choose “Install”.
Step 16. If another prompt for the “AXClient.cab” appears again, choose “Ignore”.
These are the steps that Cisco gave me, but i needed to modify it slightly to work.
First i ran the Client uninstall, then i deleted i the Client install folder. Then as soon as the two mentioned DLLs showed up i renamed them and killed the IE8 process before Step 11. Then i closed all the Client install pop-ups and windows. After that it was safe to run IE8 and login to the VSOM server IP and install the CamControl as per Step 15, it may fail, but try anyways.
Then i closed IE8 again and re-started it and logged in to VSOM server - at this point i have to ALWAYS cancel the two pop-ups trying to start the VSOM Client install circle. After cancelling the pop-ups the Client works fine, however, it will crash frequently as you switch from Ops to Admin for example, and IE8 will restart again where it left off (i have IE set to restore tabs). It's a work-around and works well enough for smart users, but it is not supported and may not work for lay-people who may choose to click OK rather than Cancel, or may get fustrated as IE8 closes and loads the VSOM tab again.
Best of luck, regards,
Cory =)

Vsom install

I blew out a vsom stand vsms msp ru's so that I can have two stand alone boxes (both vsom & vsms on one box) one for lab and the other for production . .
One one box I am able to get it up and running on 6.3.2 on the other I have have created my raid0 drive and go to install and I keep getting an error message . . A profile for this machine could not be found . . (see pic) after which I enter the location of various partitions /dev/sda /dev/sdb /dev/sdc and it proceeds to the next step of creating partition plans and an error pops up and says "error while configuring partitions try again" . . I am unable to get the installation to complete . .
Has anyone seen this or know where I can go with this . .
I am trying to install on 5015B-MT, CIVS-MSP-1RU (where the vsom piece was originally) . . . Long story why I just didn't add the vsms part instead of blowing up
Sent from Cisco Technical Support iPad App

Hi,
I think it would be better that you post your question here: https://supportforums.cisco.com/community/netpro/security/physical-security
Regards,
- Adrian.

Unable to delete archive in VSOM

Hello,
I have a problem deleting an archive. I`m new to this technology, so i made some tests,more exactly some simple, looped and recursive archives.
I`ve made some tests with one camera (cisco 2530), the archives were there, but there is no Delete button.I`ve deconected the camera.
I`ve connected a secondary camera, new archives with this one. The archives made with the second camera had the delete button.
With 2 cameras configured in vsom and 2 archives with 2 sources (camera 1 and camera 2) at archives made with the second camera i had the option to delete them.
After i have erased all the archives made with the first camera, the delete button from the archives/camera 2 is missing.
Does anyone know why is this happening?
Many thanks.

Controlfile does not record archivelogs and backups forever. Parameter 'control_file_record_keep_time' controls the retention time. So these old archivelogs are still on disk,but no longer known to RMAN. Use 'asmcmd' utility (or EM) to remove the files manually. And you should develop a archivelog backup strategy, that avoids this ORA-00257 problem.
Werner

VSOM upgarde

can we upgrade vsom from version 7.2.0 to v 7.5 direct ?
can IP camera frame ware work with v7.5 without any problem ?
please your recommendation to upgrade from v7.2.0 to 7.5
system information:
VSOM version is 7.2.0
VSMS version is 7.2.0
IP cameras frame ware is 1.2.1-73
and what this message meaning in attached file

I believe you should be able to upgrade from 7.2.0 to 7.5, but the release notes for 7.5 would indicate for sure. It may be best to go to 7.5.1 as that is now also available. 7.6 is available, but I'd personally wait for a maintenance release before considering moving to it.
As for your camera firmware, again, check the release notes for 7.5/7.5.1 and it will indicate the minimum firmware level they will need to be at. I would personally just upgrade the camera endpoints to the most recent firmware available to be safe.
Best of luck!

Vsom 7.0 Camera Recording Bug on vmware

Hello,
One of our installation we have a vsom and one media server on a ucs-c-220 and they are all running on two virtual deployed part. In the architecture we have 20 indoor Nd outdoor 6400 and 6020 sweries cameras and they are all recording to a netapp with iscsi all cameras are recording 1080p and 10 fps but 4 cameras are deleting from last 5 hours. When we choose other caneras they are recording overall 20 days but these 4 cameras Re recording only last 5-6 hours. Is there any one who live this problem?

For those with similar issues in the future as it looks like this is a dated issue at this point.
Are these four cameras located on the same media server? If so please follow steps below
Please check the media partition those specific cameras are being saved to which are found in
https://<VSMS_ip_address>/vsmc --> Monitor --> Media Server --> Recordings
note the media#/#### the "Media#" indicates the partition
then in VSOM click on System Settings tab then Servers link
select the server the cameras are located on
In the services section select the advance clipboard on the Media Server row
Then here you will be able to coorelate the "Media#" partitions and see if they are full or close to the thresh hold you set
If your media partitions are well below your set thresh holds please open a TAC case so we can dig deeper

Cisco VSOM 7.2 Error

Hi,
Does anyone know about this error in Cisco VSOM 7.2 or has ever faced it? I restarted my server and this error was on the display.

Hi Nadeem,
Customer was in a hurry so we recovered the server and configured the whole thing again and everything is fine now.
The problem appeared after the power outage as there was no UPS so the server was unable to shutdown properly and when it came back on this error came up on the screen.
Thank you for the reply
Br,
Saif

Default Administrative VSOM 7.5 Password

Today we brought up a new 7.5 media server and VSOM server (same box, e-series hardware).
We can log into the VSMC without any issues but cannot log into the VSOM server (same server just different URL) under any credentials.
I've tried the supposed default of root/secur4u but that does not work. I could wipe out the VM and start over (nothing has been configured yet) but I'd like to avoid the time investment to do so only to find out that I'm in the same situation as now.
Any recommendations?
EDIT: Resolved. The new default credentials for VSOM 7.5 are 'admin/admin'.

yes, tried. on some computers running in Google Chrome, some did not work. Google chrome but for some reason half the menu and sign in English and is not possible to watch videos. Our company has a corporate standard for the use of Internet Explorer, we'd really like to work in it vsom

VSOM and VSMS Co-resident in One Server

We have a two CPS-MSP-2RU-K9 Servers with VSOM + VSMS in both the Servers.
That is ( VSOM+VSMS) in Server-1 and again (VSOM+VSMS) in Server-2 .
Can i have Redundancy for VSMS and also for VSOM by this Method ?
Does VSOM in one Server-1 can have Control over VSMS in Server-2 ? Is this a Recommended Design ?

Beginning with VSM7, there are multiple styles of VSMS (media server) redundancy available, depending on the IP Camera matrix you intend to deploy.
There is currently nothing for *native* VSOM redundancy, aside from using VMWare High Availability when deploying VSM OVAs on Cisco UCS platform only.
There is much more that goes into a successful design and deployment than the information you have provided here. My personal recommendation is to leverage your local Cisco ATP partner, or, at a minimum, engage the Cisco PDI Helpdesk (http://www.cisco.com/web/partners/tools/pdihd.html)
Cheers, and best of luck,
Scott Olsen
Solutions Specialist
Bulletproof Solutions Inc.
http://www.bulletproofsi.com

Migrate from VSOM/VMS to standalone components

I have an existing site with several VMS servers, one of which also is running VSOM.
We are in the process of adding more VMS servers and will be moving VSOM to its own server.
Is there a way to migrate the VSOM server to is own server without having to recreate everything manually? I.E. could I back up VSOM on the old server and restore onto the new VSOM server?
Recreating 100+ users, having to get them to reset their passwords, recreating 50+ views and 300+ events is a way to guarantee we run into problems - plus the time it takes to do all of this manually.
Any help is appreciated.
Cheers,
RAC

Hi Bob,
Yes, you can take a database backup from your current VSOM server and restore it on your new VSOM server. The backup will copy the complete VSOM database. And you would not need to recreate your information.
Take a look at the VSM Install/Upgrade guide for instructions on backing up and restoring VSOM server.
http://www.cisco.com/en/US/docs/security/physical_security/video_surveillance/network/vsm/6_3_1/install_upgrade/vsm_install_upgrade.html
Regards,
Aditya Raghavan

VSOM 7.5 login fields for user/pass not showing up anymore for some users under internet explorer

Team,
some of my users are experiencing the issue that our russian friend had:
https://supportforums.cisco.com/discussion/12304681/vsom-751-does-not-started-ie11
However we are running the english interface and had no issues for a while (not sure for how long as the users infrequently use the system)
When navigating to the login screen there are no fields for the user to enter their credentials in internet explorer. Tried IE 8 - IE 11. Played with compatibility mode and safe sites etc... without success.
Firefox works without issues and so does chrome for the login.
Anyone run into this issue in the past couple of weeks?

Yeah it is working now, it may have been a reboot Thanks!

HA on VSOM

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