Hardware Specifics Check - (Preview Window Choppy)

So I upgraded from CS6 to CC and what use to play smoothly in the preview window is now playing choppy. What I have discovered is that if I loop the troubled spot 1-6 times, it plays smoothly and will so long as the project is open. After the project is closed and reopened, it resets and all the footage starts smooth for 1-3 seconds, and then bogs down. This is with the preview monitor's resolution set to the lowest. I really hope it's not my hardware, but if someone would care to verify my specs, that would be great.
OS: Windows 8.1
Graphics: XFX DD Radeon R7970 3GB DDR5, 384 bit BUS, GPU Clock 925MHz Memory 1375MHz
CPU: Intel i7-3820 CPU @3.6GHz (8 CPUs)
Memory: 64 GB DDR3
Disk: 7200 rpm connected through Sata and USB 3.0
The problem is not limited to HD formats, I can't even preview standard definition formats without choppy playback 2-3 seconds in.
I've also adjusted the render paramater between PERFORMANCE and MEMORY, both equally seem to deliver the same results.
It's a bummer because I was able to edit RED footage without a problem, now it's just ridiculous.

It's weird because in CS6 everything was smooth. I don't know if it's CC or
something on my hardware that needs to be turned on or disabled.
I tried uninstalling and reinstalling using CC cleaner. Same results.
UPDATE: My hard disk transfer rate is capped at 50-60mb/s during playback. Could this be the problem?

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Preview window is unstable / stuttering; fading not shown in preview

I want to cut/create a movie with premiere elements 12, even with less movie data the preview window is running unstable and stuttering, with more data it becomes totally difficult.
Fadings currently are not properly shown in preview window.

From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•You MUST use an account with Administrator Privileges to run Premiere Elements
•(Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors)
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Which version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Synchronizing does not generate a preview window

When I synchronize a site, the preview window no longer
appears.
I don't think any changes were made to site settings, etc...
This is just something that suddenly started happening a few days
ago. No changes were made to the system except the addition of a
larger monitor (and "prevent windows from opening off screen" is
set in the desktop settings).
I have more than 30 sites, and I have not made changes to FTP
settings, etc..., so I assume this is a program issue. This problem
occurs when synching all of my sites.
I'm pretty sure this is not a time stamp (sever and computer
using the same time) issue, as it's not really about finding the
unsynched files; it's about not generating a preview window.
Dreamweaver 8 simply scans through all the site files, but
then no preview pane shows up. I can "put" and "get" files, there
just isn't a preview pane once Dreamweaver checks the site and
local files for synching.
I updated to 8.0.2 quite a while ago, so there's no patch
fix.
Suggestions?

Try turning off (or lowering) Hardware Acceleration for your graphics card.
At the Windows Desktop, Right Click and select "Properties". Under the "Settings" Tab, select "Advanced". Select the "Troubleshoot" Tab and reduce the Hardware Acceleration. You will need to restart you computer to see if it worked. First, try it with no Acceleration. If it works, try increasing the Hardwar Accelearation one notch at a time - rebooting your computer each time. \
I obtained this procedure from the Adobe Technical Staff.
rmv1414

Problem with the preview window in Premiere Elements 10

Hi guys,
I have a question:
I have a new PC (data follow) and Adobe Premiere Elements 10.
My problem is that I see in the preview-window only one grey picture. The sound runs without problems! In other chats I red, that perhaps my graphic card is the reson of my problam. Is this thus? If so, how I can repair this?
PC:
AMD FX-8350 Eight Core Processor 4 GHrz
NVIDIA GeForce GTX 750 Ti
Do you need even more?
What I have already tried:
- Adobe Premiere Elements 10 anew inst.
- Graphics drivers update
- Check DirectX
- Windows Media Player and QuickTimePlayer anew Inst.
Already to many thanks for your help!!!!!
lg
Börni

borni123
What computer operating system is your Premiere Elements 10 to run on?
You are involved in the Premiere Elements 10/NVIDIA GeForce issue whose full details (description and fix) are included
in the Announcement at the top of this forum. Copy for your convenience below.
You gave a lot of details but did not include the computer operating system. This information may be the key whether
the known fix will work for you. The known fix requires roll back of the driver version to about May 2013. If your computer
is Windows 8 or 8.1 64 bit, there may not be a driver old enough to resolve the issue. This may force you consider
a Premiere Elements version other than 10 or a different video card/graphics card for your computer. This issue is
specific for Premiere Elements 10 and the NVIDIA GeForce cards.
Copy of Announcement at top of this forum....
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing
Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling
back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow
glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this
applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary
to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working
Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is
expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver
roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
The following is the specific link in the above for determining what older NVIDIA GeForce GTX750Ti driver versions are
available to you.
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
Please update us on your progress,
Thank you.
ATR

No video in preview window

I edited some video last night, but when i opened Premiere Pro CC this morning, the video will not show in the preview window. Sound is working fine. Preview is set to show preview of the timeline. Everything is in the right place on the time line. I don't know how to fix it.
Have anyone experienced the same problems?
Hope you can help.

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Exactly what are you editing?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

No preview window in Premier Pro cs5?

I was working on a movie project and had problems with the preview window cropping the video so I wasn't viewing the whole shot. I exited out of the preview window and now I don't know how to get it back and how to make it so it's not cropping.
Help please!

I'm assuming you have waveform in your audio track to indicate that there actually is sound on the clip, and it didn't just get lost somehow in your conversion process?
And have you checked other clips in Premiere to verify that the sound is working on them as well?

Video does not play in preview window.

I have recently upgraded to CS4 from CS3.
In any part of CS4 that uses video; Encore, Premeire and After Effects, video will not play in the preview window from a timeline when the play button is pressed. The playhead doesn't move, but the Play button toggles from Pause to Play when pressed. However, when I scrub the video, I can see it in the window. Video played fine in CS3.
My graphics card is a PNY nVidia Quadro FX 570 with the 178.26 driver. My computer is a Dell Precision 670.
I recently completed a project where I had to trim about 48 QuickTime video files created in Premiere 2.0, compressed with Sorensen 3.
The files were then added to Encore, and a DVD was created. The DVD worked fine. At no time could I preview video, unless I opened the edited video in QuickTime.
This has also happened with still and AVIs.
At no time do any of the CS4 programs freeze or crash the system.
Has anyone had this happen to them. Is it a graphics card issue.... I can't seem to find any info on a similar problem.
Thanks.
sSix

Try turning off (or lowering) Hardware Acceleration for your graphics card.
At the Windows Desktop, Right Click and select "Properties". Under the "Settings" Tab, select "Advanced". Select the "Troubleshoot" Tab and reduce the Hardware Acceleration. You will need to restart you computer to see if it worked. First, try it with no Acceleration. If it works, try increasing the Hardwar Accelearation one notch at a time - rebooting your computer each time. \
I obtained this procedure from the Adobe Technical Staff.
rmv1414

Adobe premiere preview windows is white when i add pictures to the sequence

trying to make a movies from pictures, after addint pics to timeline, preview window shows white screen. How can i see the actual picture?

Photo Scaling for Video http://forums.adobe.com/thread/450798 may help
More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
What is your exact brand/model graphics adapter (ATI or nVidia or ???)
What is your exact graphics adapter driver version?
Have you gone to the vendor web site to check for a newer driver?
For Windows, do NOT rely on Windows Update to have current driver information
-you need to go direct to the vendor web site and check updates for yourself
ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Adobe audition 3.0 couldn't find supported audio hardware please check your audio settings

Yes i have the same problem with adobe audition 3.0 windows 7
first i got error visual c++ run time error . ( old windows )
then i install new windows and every time i try to lunch adobe audition . stuck and error message
Adobe audition couldn't find supported audio hardware please check your audio settings
everything is connected my built in sound card and my M audio M track
Asio4all is also enabled both sound card (v2)
M track driver buffer size match with the asio driver
i have installed fl studio 11 producer audition , fl studio read my sound card normal i can hear my voice and music that's mean my sound card working well in and out ( but still something not working well for adobe
last step i did i ordered original CD of adobe audition 3.0 and expecting it next week .
but it bother me because i love working in adobe product i don't want to record in any other software .
Any advice ???
Thank you

See my reply in the other thread. Please don't double post as it is confusing to give answers. Unfortunately your picture doesn't show any helpful information to give us a clue as to what the problem is. A more helpful image would be of the same view but with the Input/output selection shown (rather than the fx view) by clicking on the double arrow icon to the left of the fx one which is selected at present.

How to scale Import Preview Window?

how can I scale the import preview window in iMovie 11 ? It worked in iMovie 09 (iLife 09) but it does not anymore in iMovie 11 .
Actually I did not find out how to scale my import preview window in iMovie 11 when I connect an external Firewire Camera. The Import Preview- Windows stays fixed. This worked fine in imovie 09 !!
When I switch to the internal iSight Camera then You can scale the Import Preview Window as I was with other iMovie Versions.

Now I have the proof. There is a Bug in iMovie 9 (iLife11) with the import preview window..
In iMovie 8 it is possible to scale the import preview window to any size You like while importing video. In iMovie 9 this is not anmore possible, except with the built in iSight camera. I have checked on different mac's with different imovie builts and I can reproduce this problem anytime.

Smart Sharpen and Reduce Noise preview windows are blank

Hello,
I am using Photoshop CS5 64 bit with WIndows 7
Whenever I try to use the Smart Sharpen or Reduce Noise image menu items, the preview window for both
these applications are always blank.
My images are mostly 16 bit with some 8 bit but I always get the same blank preview window
Any help would be appreciated
Dave Harman

Always check your LAYERS panel to ensure you've activated the image layer on which the pixels reside, and not an adjustment layer. Also make sure you've clicked on the image if there's a layer mask present, so the filter won't be inadvertntly working on the mask.
Assuming you're not on the wrong layer, have you checked to see whether new drivers are available from the web site of the maker of your video card? Many, many display problems are resolved by updating display drivers.
-Noel

Preview window freezing eventhough I went back to old driver for Nvidea card. Worked for a while. So frustating. I think I will go back to Pinnacle.

Premiere Elements preview window is freezing again!! Had this problem 1 month ago and fixed by going back to older Nvide driver. Problem is back. I am so frustated with Elemnets and thinking of going to Pinnacle Studio??

Kipperpatty
Check List
(Please correct me if indicated...I am assuming NTSC set up....
Assuming that your Panasonic is recording 1080p (1920 x 1080 @ 30 progressive frames per second), then your project preset should be
NTSC
DLSR
1080p
DLSR [email protected]
You can check the project settings being set under Premiere Elements Timeline workspace, Edit Menu/Project Settings/General and the regardings for Editing Mode, Timebase, Frame Rate, Pixel Aspect ratio (even if the fields appear to be grayed out). If the above project preset was set, then the Project Settings dialog should look like
What computer operating system are you using? Go back to the NVIDIA web site and look for video card update around May 2013 instead of August 2013. Is there one? If so, try that version of the NVIDIA GeForce driver. See the Announcements at the top of this forum for the links involved to get this information and update. If you need help on this, please tell me the name of your computer operating system and NVIDIA GeForce and I will make suggestion.
Do you still have the latest version of QuickTime installed on your computer with Premiere Elements 10? If you go to Premiere Elements 10, Share/Computer/QuickTime, do you see presets for the QuickTime category?
When you import these files into a new project with the project preset mentioned above,
a. In Project Media, do you see a thumbnail for it (image in thumbnail)?
b. When you drag the file to the Timeline, do you see the file represented there Video 1/Audio 1 with content?
c. When you press the play button of the Edit area monitor, do you see the file playback completely?
d. When you double click the file's thumbnail in Project Media, does that bring up the Preview Window with the Set In and Set Out points?
Please take one question at a time to consider and work through each with the project opened before you. Skip over anything that you do not understand or cannot work through in the opened project. We will work through all.
Thanks.
ATR

Preview window size

I'm new to Encore DVD and need to create a Blu-Ray disc for a tradeshow. Upon previewing our H.264 content, the preview window letterboxes the video. All settings are checked for HD and 16x9. Is this the normal way preview handles 16x9 content? I was expecting the video to fill the preview window at the correct aspect ratio. Maybe I missed something. Any help would be appreciated.
Mike

I don't think you can save a default size for the Preview pane. Bills' suggestion will work for the Monitor Pane.
Cheers,
Neale
Insanity is hereditary, you get it from your children

Hardware Specifics Check - (Preview Window Choppy)

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