Has RoboHelp Server stability improved in recent versions?

I'm just looking for general impressions here. Does the stability of RoboHelp Server seem to have improved since the Java rewrite (version 8)?
When I evaluated version 7, RoboHelp Server crashed frequently, as others describe in this thread: http://forums.adobe.com/thread/28113?tstart=30. The features of RoboHelp Server look great, but only if stability issues are a thing of the past.
Thoughts? Opinions?
Thanks!

Hi Craig.
I've been using RHS8 for almost two years now and it hasn't crashed once. It is also a breeze to set-up and install. No more permission issues. I had the server setup inside 30 minutes. The Java rewrite is a big step forward. Why not download the latest RoboHelp Server 9 trial, and install it, even if you just test it using your own PC/Laptop as the server. There are many improvments in this version over version 8.
The RoboColum(n)
@robocolumn
Colum McAndrew

Similar Messages

RoboHelp Server 6

Hi,
Can everyone tell me what is the difference between RoboHelp
Pro X5 and RoboHelp Server 6 ? Is RoboHelp Server 6 just a new
version? Does RoboHelp Server 6 include RoboHelp 6 functionalities
plus Server aspects?
Thanks in advance for your Help,
Br,
Bernie

If I could chime in here and add to what Craig and Colum
said. I am writing an article for the Adobe Developer Network
describing RoboHelp Server 6 and assorted changes. There are many
improvements which I will outline. There is also a major change for
those who are upgrading from the old RoboEngine to the new that
they should be aware of.
The RoboHelp Server 6 installation is much easier because
"permission scripts" have been created for the web adminstrator.
Also an author no longer has to pester the web administrator to
make certain configuration changes. The author can make
administrative changes from within RoboHelp 6 client app or a web
browser interface, which is really cool.
Also, it no longer costs extra to substitute the more robust
SQL Server or Oracle as the Database instead of a less capable
Access database. In other words the ODBC Data Connector comes built
in instead of an add on.
Another item that formerly cost extra but is now included for
free is an API for .NET users who want to tie in their .NET web
applications to the WebHelp Pro system as a web service.
The user can also search the text contents of any Acrobat PDF
or MS Office document (Word, Excel, etc.) and those documents will
actually come up in the results along with the html topics.
NOTE: There is a major change however and something upgraders
need to plan for. "Natural language" based search capabilities have
been replaced by keyword based search. Because of Google, Yahoo,
etc., over the last few years, keyword search has become more
popular and customers are more comfortable typing a few keywords
rather than typing a complete question.
This means users should no longer type in a natural language
phrase, but more traditional keywords to get a better search result
similar to other popular search engines. The results will depend on
the match between the keywords entered and the published content.
RoboHelp Server is a great way for authors to answer the
age-old question, "Am I being helpful" because of the feedback
reports. It is an innovative feature and I'm not aware of anything
quite like it in any other tool.
Thanx,
john
John Daigle
Adobe Certified RoboHelp Instructor

Issue with opening a site in SharePoint Designer 2010 -The version of SharePoint foundation running on the server is more recent than the version of SPD you are using, you need a more recent version of SPD.

I have a SharePoint site which I am trying to open in SPD 2010, I am getting the following error(some of my team members are able to open)
The version of SharePoint foundation running on the server is more recent than the version of SPD you are using, you need a more recent version of SPD.
These are the ways I tried
1) Earlier I have MS office 32 bit and SPD 32 bit, I uninstalled them and installed both 64 bit versions
2) I uninstalled restarted my machine and installed it again still no use.
3) I installed SPD 2010 Service Pack 2 of 64 bit
4) I uninstalled the SPD 2010 and opened the site—site actions—edit page in SPD , then it asked me to install SPD 2010, then I installed and tried to open the same site, again same error.
How to solve this issue?
I checked permissions also at that site level – I have full control like others. I don’t have access to Central Admin so where else I can check the permission settings?

Please update us SharePoint version
Regards,
Pratik Vyas | SharePoint Consultant |
http://sharepointpratik.blogspot.com
Posting is provided AS IS with no warranties, and confers no rights
Please remember to click Mark As Answer if a post solves your problem or
Vote As Helpful if it was useful.

I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downlo

I need to know how to delete the most recent version of Firefox. I JUST downloaded it tonight and my computer doesn't have that little edit bar to work with so I can download the proper Adobe player and my internet has been screwed up ever since I downloaded the new version of Firefox. I just want the old version of it back since I apparently can't download the Adobe stuff that is necessary to keep my computer safe from Hackers. It sure would have been nice to know there was an issue with the new Firefox Update BEFORE I uploaded it. I have Vista which is usually an issue with both Adobe and Firefox. I don't seem to be able to run much of Adobe at all on my computer because of the Vista.
== This happened ==
Every time Firefox opened

I have also noticed all my settings won't stay set, example....I removed the check mark from "third party cookies", the when I close Firefox and reopen the check mark is back, also my tool bar has screwed up....can't reset, been having trouble the up grade.

Robohelp Server 7.0 vs Robohelp Desktop version

hi there,
We have to write help files for our various products.
What are the major difference in server and desktop version.
Precisely, i am looking for anwers of :
1. can we create independent (does not look for robohelp
server to get data) executable files (.exe, .htm) so that we can
link it to our application software.
2. if we buy RoboHelp Desktop, then what are we MISSING...if
we buy robohelp server
thanks for your expert knowledge sharing in advance.
regards,
Rohit Kumar
Decision Support Specialist.
Toronto Rehab Institute
Toronto
[email protected]

Hi Rohit.
RoboHelp 7 client (or desktop) is the tool used to produce
the help documentation output files. It allows numerous output
types to be generated, one of which is Webhelp Pro. Webhelp is
designed to be located on a server, website or intranet. Webhelp
Pro is a version of Webhelp designed specifically for the RoboHelp
7 Server product.
RoboHelp 7 Server takes Webhelp Pro output and publishes it
to a server. It's main advantages are that it allows you to produce
reports of the usage of the help to identify its usefulness. It
also allows you to include standalone files and make them
searchable to the user. This includes PDFs, HTM and MS Office files
but not .EXE files. To be honest I can't see what could usefully be
included in a .EXE file that would be useful to a user of the help.
So in summary, you need a copy of RoboHep 7 to produce your
help output (Webhelp Pro) and a copy of RoboHep 7 Server to publish
the help to the Server and get the usage/search capabilities. If
you don't want these capabilities you can do without RoboHelp 7
Server and still publish Webhelp output to a server.
BTW I'd remove your email address from your post if I was
you. If you don't you'll be offered all sorts of additional
(non-RH) advice involving parts of your anatomy, world peace and
financial well being.

I am running with Firefox version 3.5.7. I am trying to update to a more recent version. So far, the update has been running for 4 hours. For most of the time it has been downloading versoin 3.6.18. Why am I hanging trying toi update?

I have an old version of Firefox - Version 3.5.7.
I am trying to update to the current version. As part of the update, the system is first loading all of the intermediate versions.
I started the update 4 hours ago. It is still running. Most of the time, it has been downloading version 3.6.18. I am letting it run.
Is there any other way to get the most recent version?

Thank you. That is basically what I did. I gave up on the update and downloaded a fresh version of Firefox.

Hello congratulations for the work you have been developing. The iCREATE has helped me greatly improve my Mac and better understand some applications. Recently my iPhoto has given me problems and I do not realize what is happening. When I double click a p

Hello congratulations for the work you have been developing. The apple support has helped me greatly improve my Mac and better understand some applications. Recently my iPhoto has given me problems and I do not realize what is happening. When I double click a photo it does not appear ... or rather the background is black and only the zoom window appears. How to solve this? I've done a restoration of the library, but the problem remains. Thanks and good job.

There are several possible causes for the Black Screen issue
1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). (On iPhoto 11 this option is under the File -> Reveal in Finder.) Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/Library/ Caches...
5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
If none of these help:
As a Test:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?

HT4623 I have followed the directions and my iphone is not installing the iOS 7.0.2. My iphone is plugged into my lap top that has the most recent version of itunes. It is a dsl connection. Is that my problem?

I have followed the directions and my iphone is not installing the iOS 7.0.2. I have the most recent version of itunes on my laptop commuter. my iphone is attached to my laptop via usb port. The laptop uses dsl not wifi. Is that my problem?

Exactly what version of iTunes are you running? And DON'T say 'the latest version'... CHECK the version number. You need to be running 11.1 or higher.

Is RoboHelp Server the solution for us?

Hi all,
I'm trying to figure out whether RH Server is the solution for us. I've seen a few similar posts in the forums, but none that really answer my specific questions. I'm hoping for feedback from someone with experience in RH Server, who is perhaps in a similar situation to us.
We are a software development company, creating desktop software for PCs. We have three main applications, and approximately 20,000 users. I am the company's (only) Tech Writer.
Currently I provide documentation (user guides) to our clients in the form of the good ol' CHM file. I develop these in RH8. Each of our applications is bundled with an installed CHM file which users access by pressing F1. I'm sure you're all familiar with this process. Our users run our software on their own systems, completely independent of us - there's no connection to us whatsoever. However, they all have Internet access, as it's a requirement for them to be able to use certain functionality within our applications. Hold that thought.
I also write Knowledge Base Articles in MS Word, as PDFs, which users access via our web site. Internal to our organisation, I provide KBAs and other such material for our Technical Support staff. These aren't available/accessible to the public. I write these in Word because they need to be sent around to a team of reviewers from time-to-time, and whilstI'm the only person with RH installed, everyone has Word.
What I'm hoping to achieve with RH Server is this:
Do away with the old CHM files that our users have. They're just awful. I'm hoping that in future, when our users press F1 from within our applications, they will be taken to a corresponding page on a web site or AIR page similar to what the Adobe Help looks like when we access it from RoboHelp. Forgive my ignorance if I've used incorrect terminology. That way they'll always be reading the latest Help content, live, online, instead of what I wrote last time we sent a product update out. I imagine our programmers will have to edit the functionality behind the action of our users pressing F1 in our applications. Has anyone done this? Are there any issues we should be aware of? What happens if our users don't currently have Internet access, for example - is it possible to call a local version of the Help instead, if this is detected? Has anyone done this with a similar number of users to us? We could well have 100s of users trying to access the system simultaneously.
Gather feedback from users. From what I understand, we'll be able to use RH Server to see which Help topic/content is being viewed, and also receive feedback from users. Can anyone give me feedback on their experiences with this? Any tips/hints/issues I need to be aware of? Is it possible for us to determine which users accessed which content? Remember, the idea is that users should be able to access this content by pressing F1 - I don't want them to have to sign in every time they need to access our Help system - it should be seamless to them. So, I'm wondering how it would be possible to track user usage without making them sign in. This is important to us because some of our content is region-specific, and it would be handy to know if users from those regions are actually accessing the Help content that relates to them.
Host our internal documentation on the same server as our public documentation. Is it possible to host all of our internal, private documentation on the same RH Server, making it available to our Tech Support team (and other internal teams) only? I imagine we could do this by password-protecting it, but I want to ensure that the public don't even know it exists. ...and our Tech Support people would not be impressed with having to sign in every time they wanted to access their Knowledge Base. Any tips here regarding locking down / restricting access to content?
A quick note about collaboration:
Currently, although the Help menus are developed in RH, the KBAs and other PDF documents are written in MS Word. I send them around to a team of reviewers who add their comments/edits and send them back to me. From what I understand, this is something I can do with RH10 - export PDFs and send them around for review, combining the results later, at which time I give them a final review before publishing. Have I understood this correctly? Does RH Server play a part in this process? Can I use RH Server's feedback capabilities as a mechanism for my review team to make edits/comments? I guess I'm trying to get an understanding of how sophisticated the RH Server feedback system is. If I can use RH Server to have the team read/review documents, it'll save me having to manage a bunch of Word documents that I email them. It'll also minimise the chance that a redundant document gets distributed by mistake - something that can occur because people use their locally-saved documents I emailed them earlier, instead of the finals.
Thank you.

Hi, symmetricalMan
Let's see if I can tackle some of these "inline". There are a lot of moving parts to your system (you're a busy guy!)
I only have time for a few of these. Perhaps Colum McAndrew and others will chime it with their experiences.
>>they will be taken to a corresponding page on a web site or AIR page similar to what the Adobe Help looks like when we access it from RoboHelp.
It would be WebHelp Pro in the scenario you mention (not AIR Help).
By "taken to a corresponding page" you are referring to Context Sensitive Help which RoboHelp Server does support (including your F1 scenario).
>>What happens if our users don't currently have Internet access, for example - is it possible to call a local version of the Help instead, if this is detected?
Hmm. You could either package a plain WebHelp (not Pro) output and distribute for access on a share drive. The detection thing would be up to your developers. Come to think of it, AIR Help does have a potential alternative here which might be worth looking into. Obviously, there would be two systems to maintain. I'm not up to date on it, but you'll find info here in the online help: http://help.adobe.com/en_US/robohelp/robohtml/WS81F63111-6ACF-4a02-B2B2-461FEBFA8093.html
>>.we'll be able to use RH Server to see which Help topic/content is being viewed, and also receive feedback from users.
Actually, the "feedback" is anonymous (no names are collected.) You can however, create "Areas" and analyze the traffic on topics according to sub-sets of your users.
The feedback is not direct from the users. In other words, RoboHelp Server (at least for now) does not support Commenting (as AIR Help does). So Feedback Reports are derived from the end-users "surfing" your site and collecting their search terms verbatim to get an idea of what they are searching for in order to improve your content.
>>So, I'm wondering how it would be possible to track user usage without making them sign in.
RH Server Sites do not have to be "Protected" by authentication. It is your choice. You can have some sites (called Areas) that are authenticated and some sites that are not authenticated, all on the same RH Server. RoboHelp Server uses a database and can authenticate users (by setting up protected "Areas".) However, my networking knowledge is limited and you would have to ask someone else about "persistent logins" etc.
>>content is region-specific, and it would be handy to know if users from those regions are actually accessing the Help content that relates to them.
Yes, you can do this. This is where RoboHelp Server can be used to create "Areas" for different content to be delivered to different audiences.
>>Is it possible to host all of our internal, private documentation on the same RH Server,
Yes you can. However the Tech Support sign in scenario question would have to be answered by someone else. It's hard to know from where I sit.
>>RH10 - export PDFs and send them around for review, combining the results later, at which time I give them a final review before publishing
Yes, this workflow would seem to work for you. However, RoboHelp Server plays no role in this review one way or the other. There are many alternatives for sharing the PDF which is described in the documentation.
See #6 on this page:
http://help.adobe.com/en_US/robohelp/robohtml/WS1b49059a33f77726-2db1c75912bc47baaf8-7ffb. html
You should also download the Adobe RoboHelp Server Reviewer's Guide which also has videos embedded.
http://www.adobe.com/support/documentation/en/robohelp/9/AdobeRoboHelpServer9_ReviewersGui de.pdf
Hope this helps
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com
Twitter: @hypertexas

Upgrading from RoboEngine 3.1 to RoboHelp Server 9

Old-time user, new ID. My company recently upgraded from RoboHelp 4 to RoboHelp 9. (Yes, we're slow about some things.) I was recently asked to upgrade our WebHelp Pro output, which had been posted to an old RoboEngine 3.1 server. Of course, the new RoboHelp 9 output does not play well with RE 3.1, and I got a "RoboHelp Engine server is not available" message when I attempted to upgrade the output. After doing a little research, I discovered that this lack of backward compatibility began with RoboHelp 7.
Fortunately, I made backups of my old WebHelp Pro output, and our users can still access the Help files. But I've been tasked with researching the upgrade path from our old version to the new one. So here's what I'd like to know:
Is buying RoboHelp Server 9 sufficient?
Is the process of publishing the Help files to the server reasonably similar?
The server that hosts RE 3.1 is a Windows 2000 machine. Will I be able to run RH Server 9 on it?
Will I need to provide new URLs for the Help links inside our Internet-based software after the upgrade, or will the old links, which use the format http://machine.org/roboapi.asp?project=ProjectName, still work?
Thanks in advance for your help. Nice to see that Rick, Colum, and Peter are still firing the big guns around here. I feel strangely reassured, as if everything will work out just fine
Chet

Welcome back Chet. I nearly typed the obligatory "Welcome to the RH forums" greeting when I saw your single post but that doesn't seem right here
The issue here is that the underlying RoboHelp and RoboHelp Server code was completely rewritten in Java. Personally I'm surprised you managed to get RH9 output running on RE 3.1 at all. It just goes to show what a error tolerant application it is.
You'd be far better off upgrading both the client and the server applications. I think you'll be surprised at just how easy RHServer is to install and use these days. No more fiddling with permissions. As for publishing, you still have a WebHelp Pro SSL in RH9. It does have some additional options and the UI of the RH Server application will have changed also. There is a lot of new functionality. You may find that the URL for the help is different though. There is an excellent guide that is worth reading called the RoboHelp Server Reviewers Guide. You can find it here and it will answer a lot of your questions.
One thing you may want to consider is migrating the data from RE3.1 to RHServer 9. The new app has a migration tool that can migrate from an earlier release. However I am not sure if it could cope with data from RE3.1. You could try, and it is doesn't get the data into the new database with SQL.
Colum

Documentation for RoboHelp Server 8

The site is behind a version. Is it the same as 7? I know there is one accompanying the exe installation, but I do not have access to a server yet. I am trying to write a business case and to show a proof of concept in a sandbox environment.
Thank you.
JC

Hi. jCoria.
I just looked at the main product page you are referring to. There is a separate heading titled, "Did you know?" This section is meant to introduce other products including Adobe's Technical Communication Suite of which RoboHelp Server 8 is not a part. I agree that the inclusion of Adobe AIR on that page is confusing, though I would not say misleading, if you follow the links provided. From that same page it is mentioned that RH Server 8 supports both WebHelp Pro and FlashHelp Pro as output. It does not support the browser-based AIR Help at this time as I understand it.
I am not an Adobe employee but I can say that as an instructor/consultant I have taught three RoboHelp classes in the past four weeks for major firms where we also installed Adobe RoboHelp Server 8. Two of those clients had previously used the old RoboEngine (the old eHelp/Macromedia version of the server.) The installations went smoothly and the IT people were very happy to see that the new RH Server 8 does not require the IIS server and .NET Framework as in the past (though it is supported if that is desired). I don't use Madcap's Feedback Server, but my understanding is that it does require IIS.
The new Java-based RoboHelp Server 8 uses the free and open-source Apache Tomcat Server with Apache's powerful Lucene Search engine. I found it to be very easy to install and configure. This is the first iteration of the Java-based application and at first I found the documentation to be limited. This is because there are many network architectures and platform technologies that are used around the world. The initial documentation did not cover all combinations. However, there have been many improvements since the initial release. I also found Adobe engineers were most helpful in answering my questions where I hit a gap in the documentation. For example, there has been valuable information on this forum offered by Adobe engineer Tulika Garg along with our peers on this forum including the excellent blog offered by Colum McAndrew.
Another major benefit of this new version is enormous flexibility in restricting access to content. So the author can set up what are called "Areas" which can either be unprotected as normal or set up as protected which requires authentication. It's like having separate websites on the same server without having to buy licenses for each.
Regarding your comment about coming from a Flare environment, I would mention that I have a Flare-to-RoboHelp project converter which you may find useful. It is free and available on my website.
Thanks
John
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
http://www.showmethedemo.com

Can I use RoboSource without buying RoboHelp Server?

I work for a University that has just purchased a new
database system (Advance for the Web) from SunGard Higher Ed. The
system came with on-line documentation written in RoboHelp that we
can edit to suit the needs of our institution. We could have edited
the individual HTML topics (about 1,300 of them total) without
RoboHelp, but instead we opted to purchase RoboHelp 7 in order to
have the entire pre-existing help project. I am the sole editor of
this project.
I would like to be able to use the RoboSource application in
order to track changes that I make to the pre-existing help topics,
but when I tried to add version control to my project, it prompted
me to create a connection to a database. Our database lives on a
remote server that is password protected. I tried to make the
connection, but I received the following error message: "No
connection could be made because the target machine actively
refused it." The RoboSource on-line documentation describes how to
create a database, but I don't need a new database because ours
already exists... I just can't connect to it via the RoboSource
application. That's my first problem.
The second problem: Even if there is a way to circumvent the
"remote server database issue" and create a "Help" database on my
local machine, I can't figure out how I would DO that. The
RoboSource on-line documentation says the following: "Unlike in
previous versions, creating a database for RoboSource Control 3.1
is not done within the RoboSource Control Explorer, but within a
stand-alone application - the RoboSource Server Configuration
Utility.” Does this mean that I need the RoboHelp Server, or
is there a RoboSource Server, too? Do I HAVE to have one (or both)
of these products in order to use version control?
Please help me. I'm not a technical person, but the people
who I work with who ARE technical people don't understand what I
need to do, either.

@ Gravenstein
Thanks for your response.
>>...We are using three clients and one server. We have
installed the server component together with the client component
on a local PC. That's why I don't know whether the server component
needs a licence key or not. But it should not have to.
I haven't described it correct. We are using 3 clients to
work with. One of these clients has also the server installed. So
the database is not on a server machine but on a local PC. Now we
want to get the database away from the local PC to a server
machine. That's why I wonder if the installation of RSC Server on a
server asks for a licence key?!?
>>...This server doesn't need the robohelp environment
to edit topics, it only needs the server component. This should be
possible to install without asking for a licence key.
>> That is correct. At least that's the way it works
with RH6.
What do you mean with "that's the way it works with RH6"? How
about RH7? Does it work similar? I hope so, because we want to
upgrade and to move the database from the local PC to our server
machine after the upgrade.
By the way, does it function to copy the old database from
the local (server) PC to the server machine and after changing the
clients settings to work with the new server they could use the old
database in the new folder of the server machine again? Or do we
have to write the projects from every client to the new server
machine manually to work with the version control after changing
the server? I'm asking this because I don't know what is stored in
the database. If the folder name of the database is stored in the
database, it doesn't work any longer if it is moved to another
folder!?

Robohelp - TFS Mapping issue for different versions

Hi,
I'm using Adobe Robohelp 9 with Team Foundation Server 2012 on Windows 7 - 64 bit. I've also installed Microsoft Visual Studio Team Foundation Server 2012 MSSCCI Provider. I've mapped all the project folders on my machine. We create HTML help (.chm) for our application.
I have different versions for each module of our entire product on Team Foundation Server 2012 (As we have multiple modules in our product), for example x+1, x+2, x+3 and so on.
Each module has different Robohelp projects for every version/branch. This means, if the Online help for any module from any version is changed, we update it in the respective version of the Online help project.
When we move on to the next version, due to binary files, the next version contains the same path and properties of previous version. We need to have different project for single module for the next version. For this, I have changed the TFS project path of every .xpj project for every version. For example, if I'm working on version x+2, then I've changed the TFS project path from x+1 to x+2 manually on x+2 version/branch and then started working on it.
As these Robohelp projects (for each module) are mapped to my local folder on C drive, it shows a single workspace mapped with same path on my machine. This should be the ideal condition for my all projects as follows:
But sometimes when I try to update any file from version x+2 and then check-in my changes, the changes are getting checked-in to the previous version, i.e. x+1. And if I see the workspace of the x+1 version, it shows one more wrong workspace added below the correct one. This new workspace contains the Source control folder path of x+1 version and the Local folder path of x+2 version. That means, my robohelp project folder of x+2 version from my local drive is getting mapped to TFS folder of version x+1. That is why all the changes done in Robohelp project files from x+2 version are going in to x+1 version.
The strange here is when I try to check-in my changes in x+2, it shows the correct path of x+2 version. But they all go to x+1 version, which should not happen.
If anyone can help me in this problem, it would be a great help!
Thanks in advance and waiting for solution,
Dipali

So, if I understand correctly, you create a duplicate of the project and
check that in on a different location in TFS. That is the way to go.
My guess is that the XPJ still references the old version's path. Try
checking out the XPJ with TFS and open in with notepad. Search for
'vc::cookie'. Check that the path there points to the correct path of
the project in TFS. It probably still references the old path and so
RoboHelp will check it in at the old path.
Kind regards,
Willam

Problems setting up Tomcat with RoboHelp Server V8

Hi,
My Systems Administrator is trying to set up RoboHelp Server version 8 for me. he has been following the Adobe Installation guide and has got as far as page 10 where it tells him to install and configure IIS and TomCat, at this point he says he does not understand what he should be doing. He has not installed TomCat before and it is telling him to configure the tomcat directory and although he has tried using what it says it comes up with an error the directory does not exist.
He is using:
Windows 2008 Server Standard
IIS 7.0
TomCat 6.0.20
SQL Server 2008 express SP1 - this is the latest version the adobe instructions says RooHelp Server works with SQL Server 2008 but does not mention express not sure if that could be a problem?
MS Report Viewer 2008 SP1
Java V6 Update 12
He says the installation guide talks about a directory with Win32 in it which does not appear on his machine its a 64 bit machine.
Please can someone give me some instructions on how to set up the TomCat part - I have looked but the troubleshooting that adobe has does not seem to be for Windows 2008 only Vista and XP and even then it says nothing about setting up TomCat
Thanks in advance
Erika

Erika
Not an area I can help with but try this post. http://forums.adobe.com/thread/204737?tstart=0
Also look through the forum. There are some detailed posts on this.
Finally take a look at http://notcolin.wordpress.com. There are some relevant blogs there.
See www.grainge.org for RoboHelp and Authoring tips

Since downloading the most recent version of iTunes, I have to accept the software terms and conditions every time I open iTunes

Since installing the most recent version of iTunes, I have to accept the software terms and conditions every time I go in to iTunes. I sign in to my account, but when I re-open iTunes, as well as having to accept the terms and conditions before continuing, I find that iTunes has logged me out of my account. None of this has happened before. I am using a PC with Windows 8.

See Empty/corrupt iTunes library after upgrade/crash.
tt2

Has RoboHelp Server stability improved in recent versions?

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