Have 50.00 credit in iTunes tried to use it and it says earlier credit card problems. I'm not using credit card . Instore credit
cabt purchase
Hello, Rolandnrenee.
Thank you for visiting Apple Support Communities.
If you are having issues redeeming an iTunes credit, here is an article that you may find helpful. See the section labeled Contact iTunes Store Support.
If you can't redeem your iTunes Gift Card or code
http://support.apple.com/kb/HT6021
Cheers,
Jason H.
Similar Messages
-
im trying to purchase music and it says i have $21.07 on my itunes account but when i go to purchase music it asks for my credit card details or a gift card no. and wont let me continue til i do so. how do i spend the money i have on there already?
i try to download the song and it comes up with put in password. then it takes me to a credit card detail place. i have enough money on my account i shouldn't have to use my credit card. how can i use the money alredy on my account?If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I have an apple ID, I'm trying to use this to update and download apps etc. however, whenever I try this, it keeps asking me to use my old ID, which is attached to an email that no longer exists! I can't download or update anything! Help!
You can log out of the currently logged in account by taping on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and you can then log back in.
If you updated your existing account with a new email address then that shoud 'refresh' it on it
If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can redownload its content and download updates to its apps. You should be able to update an account's email address via this page : http://appleid.apple.com -
Need to erase hard drive and reinstall system on iMac but have misplaced original install disks. Tried to use a my copy of Snow lepord 10.6 from my Mac Pro but will not boot. Can original install disks be replaced. Thanks
Yes the original Install Discs can be replaced for a nominal fee. Call AppleCare, you will need a credit card and the serial number of the machine. You can use the AppleCare Contact Info for the phone number on your part of the planet.
-
The display on my iPod Touch is HUGE and I have no idea why. I tried the HOME button and power button at the same time.....no help. I cannot enter my unlock code because I can't scroll without entering a wrong number! HELP!!
Using three fingers, double-tap the screen.
http://support.apple.com/kb/TS3129 -
I have apple iPhone 4S upgraded to iOS 6.0.1 and everything was working fine suddenly my Wifi was not connecting and found the wifi on/off button is greyed out and to enable it I tried all resets but still my problem have not solved, still wifi is off
Same here.... No fix. Replacing is the option apparently and if you're out of warranty, you're SOL. That was as per the "Genius" at Apple.
-
I have an older version of itunes stuck on my computer and because of an apparent pathway missing it wont let me uninstall and reinstall the newer itunes....anyone know how to fix this issue?
What's the precise text of that message please, jeremy? (There's a few different ones I can think of that you might be getting.)
-
I have an older version of iTunes on my office computer and it will not allow me to upgrade to the newer version without an administrative password. How can I get around this???
If you have an iBook G4, (PPC) you can't do much.
But if that is a MacBook (intel) you may be able to
upgrade the OS X, if the hardware is up to it...
Since there were about nine different build models
of MacBook (not powerpc iBook) to identify what
one you have would be the first step to knowing
what OS X and RAM upgrades it could use.
If the computer is not already at OS X 10.6.8,
it can't go online to get or use OS X 10.7.5. So,
when you more accurately describe the 'Book,
detailed information is available.
When you find the serial number, there is a web
page that can be used to identify by serial no.
http://www.powerbookmedic.com/identify-mac-serial.php
That'd be a first step. Or even the Model number
which should be visible on the outer case by hinge.
Good luck & happy computing! -
I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?
Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.
-
Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.
You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671 -
Hello! I am trying to sync my iPhone 4 to my iTunes. My phone is connected to my computer, (was able to import pics) but I cannot manage my apps or music in iTunes. I ran diagnostics and it says 'no iPhone found'. It then takes me to Apple Support that says:
The device cannot be restored in iTunes.
An exclamation point, question mark, plug symbol, or "X" appears next to the device's entry in Device Manager.
During an update or restore, the device may no longer be recognized by iTunes
HELP!Hello, Shandey.
Thank you for visiting Apple Support Communities.
With the symptoms you described, try the step in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > If the device is not recognized while in Recovery Mode and If you see two "Apple Mobile Device (Recovery Mode)" entries with exclamation marks on them. Then select the appropriate operating system that you are using.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Cheers,
Jason H. -
I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
I am trying to open Itunes after an upgrade to itunes--it won't open and now says MSVCR80.dll is missimng. Where do I get this missing DLL. Also says Error 7 when trying to open (windows error 126)?? I am on Windows 7 if that matters.Help please
See the user tip: https://discussions.apple.com/docs/DOC-6562 for the most complete information.
-
I'm a MB Pro beginner (after 25 years with PC). I have an Iomega ext HD, but how do get it indexed?, and it doesn't come up with any results I'm trying searches in Finder, and it says "searching Iomega drive" - but I don't think it's indexing. How do I force it to index?
Well I'm leaning the other way. I think my present MBP will be the last Apple product I buy.
With the way Apple is going, all New Mac computers are sealed unit that don't allow the user to upgrade them in any way. They are getting more expensive initially. They are impossible to fix, even by Apple. All the parts are either soldered to the Logic Board or glued inside the case parts. The add on warranty only covers manufacturing defects and is expensive. And to fix one out of waranty is close to if not more then a new system.
The only thing different in a Mac, and most other products Apple sells, is the operating system and the cases they come in. As for the OS both have their glitches and at this time there are no viruses that infect OS X. There is more software available for Windows. More choices as to what hardware you can use or upgrade to at a later date.
Mac computers are becoming large iPads or iPhones with built in keyboards.
jeremy_from_rome wrote:
And as for the question: PC or Mac, the consensus that I hear from colleagues and friends is just as you state it: stay with Mac, be patient, work at it, and you’ll never look back! Thanks again -
i have an iPhone 4s, when I tried to use control center to skip songs (>> or << signs) or when my phone is locked, i double press the home screen, i also can't skip songs. what's going on? please help me. i know the skip is being pressed because the sign lit up, but the song didn't skip. please help. thank you.
I am having the same problem with my Iphone 4. After update the phone will not control audio from the control center (Friend with Iphone 4S is having same issue). Tried to reset phone and it started working "once". Next time I tried to use the control center it didn't work again. Their needs to be some kind of a fix for this?
-
i added some songs to my itunes but now my itunes won't play the songs - it says it can't locate the song although the Itunes match is turned on and it says all of my songs are in the cloud - anyone have any thoughts
Did you delete the hard copy of the songs from your computer after you uploaded them?
If so just highlight the said songs and delete but do not check the box that says delete from iCloud and your songs should play fine.
This happens when the original file is moved from the location that itunes was looking for it at and if you did this because you uploaded it then it will still be in the cloud you just need itunes to read from cloud and not think it's supposed to be finding the original file
Maybe you are looking for
-
Quicktime Streaming of keynotes does not work
When I want to watch the keynotes on apple.com all I get is stuttering audio and chopped video. Why? How can I solve this? It's independent of the resolution I select. btw. why am I forced to use that stone-aged Quicktime to watch a movie by the "HTM
-
Memory Leak issue with TreeView
Hi, I get Memory Leaks in the TreeView, if I open the stage which contains the TreeView several times. Everytime I open the stage, I clear the TreeView and populate it with new items. However there are leaks. I think this is a bug. But maybe my code
-
IMac G5 won't regonize internal hard drives !!!
Hi Trying to solve this problem on a friends iMac G5 (1.8MHz). The problem started when one of his children experienced some sort of "freeze up" while using the computer and, so he says, couldn't reset it so pulled the plug. To be fair, there was als
-
How do you print using Reader 9 & PC Windows 7 from Access app?
I have an Access database that has a link to each pdf. Each pdf has an embedded javascript for sequentially numbering and automatic print. The pdf will not print to the printer. If I open the pdf and fill out the fields, the pdf prints and the jav
-
Import editing timecode to create multiple clips automatically
We have a long video of a a couple of hours. The content owner would provide a list of time codes with in and out points of the part he needs. Is it possible to import the text file and have Premiere automatically create multipel clips based on the i