Have had my iPad 2 for 3 months. All of a sudden I can't get on line either with WiFi, which is working with my computer, or via the 3G celluar. What's wrong? How do I fix it?

I have had my iPad2 for 3 months. All of a sudden I can't get on line with either my WiFi, which works with my Mac, or 3G celluar. A locked icon appears in the upper right corner of my screen near the battery indicator? Apple support tells me to go "Settings" and click "Reset Network." Cannot find a "Reset Network" button. What can I do to get on line?

Thank you, Sir. You are a genius. I'm now on line and appreciate your help very much. The "reset" button was at the bottom, out of my sight, until I scrolled down as you suggested.

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I have had my ipad for 6 months. We had a power failure and ever since my ipad will not charge with the wall adapter that came with it. It will SLOWLY charge when plugged into computer port. Can anyone help me resolve this?

I have had my iPad for 6 months. We recently had a power outage and my iPad was plugged in with the adapter that came with it. Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer. Do you think the adapter got fried? Also do you HAVE to have iTunes with an iPad, they were charging me alot of fees for games I did not download NOR give my password to have them downloaded so I cancelled iTunes because fo too many fees. Could this have anyting to do with the battery not charging?

Since then I can not charge iPad with adapter, however I can charge it SLOWLY on my computer.
Well, something's definitely wrong if it won't charge from a wall outlet. Make an appointment at a Genius Bar or take it to an Apple certified repair provider.
As for iTunes charges, according to Apple iTunes Store: All Sales Are Final
You can try contacting iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us

I have had my iPad for ten months, I bought it at Walmart and lost the reciete. Today I discovered a dead pixel. I have a one year warranty. Is it possible I can bring it into any retail store and have them repair it?

I have had my iPad for ten months, I bought it at Walmart and lost the reciete. Today I discovered a dead pixel. I have a one year warranty. Is it possible I can bring it into any retail store and have them repair it?

I dont know. Pj prob knows more than I. Only thing I had fixed was a classic Ipod(@apple) like 8-10 years ago. I wasnt even sure if i got a new ipod or not at the time. It did come back blank so maybe it was new. This whole thing was new to me at the time(I was about 13).
They should be able to do something. Even the warrenty and apple extended care SAYS it even protects against 2 claims of "misuse", say if you dropped it. They SHOULD be able to replace it or fix it no charge under warrenty. Youd think atleast.

How can I get rid of ios6 ? I have had this iPad for less than 2 weeks and,ade the mistle of "upgrading" to ios6 and now my map is completely useless. Feel like I have been robbed

how can I get rid of ios6 ? I have had this iPad for less than 2 weeks and made the mistake of "upgrading" to ios6 and now my map is completely useless. Feel like I have been robbed

There are alternatives. But none of them have Google street view, able to work on iOS 6. Apple should have offered this as a beta version, for a few more months instead of inflicting us with an inferior product. This iPad will probably be my last Apple product. A shame, because until last a few days ago, I thought the iPad and iPhone were fantastic.
Apple should quit their petty squabbling with, Google and Samsung and concentrate on supplying the best product.
Google and Samsung must be enjoying this particular fiasco.

I have had my Ipad for approx 4 years. When working with an app, the screen will go black and then back to the home page.

I have had a IPad for 4 years, for several months when working with apps, the screen will go black and then return to the home page

Hi sjeure,
Thanks for using Apple Support Communities. I would recommend restarting and resetting your device to see if the unexpected app closing still happens:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

HT1937 I have the Simpsons Tappit on my Iphone but I cannot no make it connect,do I delete and reinsall? I have had this game for months and do not want to lose my data! Please help x

I have the Simpsons Tappit on my Apple IPhone but it will not now connect! Do I delete and reinstall and do I lose all my data? I have had this app for months! Please help x x x

The lock button on my iPhone5 has also started acting up. Extremely annoying. I have to get it replaced, but I've dropped my phone once and there is a scratch on the top left corner of the phone, so I'm not sure what the warranty says about this situation.

I fainted and fell while holding my iPad and the screen cracked; it still works fine. It's just cracked. I have had this iPad for less than a year so it is still covered under warranties. Does this apply? If not how much to fix the screen?

I fainted and fell while holding my iPad and the screen cracked; it still works fine. It's just cracked. I feel horrible, it was a gift from my brother. have had this iPad for less than a year so it is still covered under warranties. Does this apply? If not how much to fix the screen? Please help

If you want a short list of third party repair options, here you go.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/

I have a mac OSX desktop version 10.6.8 and all of a sudden I can't get a full screen view in Safari when I ask for help the response is use the arrows on the top right of the screen ... I don't have them ... can anyone help?

I have a mac OSX desktop version 10.6.8 and all of a sudden I can't get a full screen view in Safari when I ask for help the response is use the arrows on the top right of the screen ... I don't have them ... can anyone help?

Hi Mary,
I don't remember those arrows in 10.6, only 10.7 & up!?
I have 10.6.8, as you do. To make your Safari full screen, make sure you have the left hand side of your safari page moved all the way to the left. Then move your cursor to the BOTTOM RIGHT CORNER of the safari page, and simply drag your page towards the lower right hand corner of the screen. NOTE: you will see a series of lines on the bottom right corner of the page, indicating where to place you cursor arrow.
By wuzradioman here...
https://discussions.apple.com/thread/4218928?start=0&tstart=0

Installed windows update, appears to have been June 16 2011 at 3:00.13 am now can't get on line I did a restore to previous of install and all worked oK

This started with windows 7 update June 16 2011
installed windows update, appears to have been June 16 2011 at 3:00.13 am now can't get on line I did a restore to previous of install and all worked oK But This morn I restarted my computer and update reinstalled and I don't have a restore point that will help (my bad)

These are the updates that were installed
Security Update for Windows 7 for x64-based Systems (KB2476490)
Installation date: ‎6/‎16/‎2011 11:31 PM
Security Update for Windows 7 for x64-based Systems (KB2544893)
Windows Malicious Software Removal Tool x64 - June 2011 (KB890830)
Security Update for Windows 7 for x64-based Systems (KB2535512)
Security Update for Windows 7 for x64-based Systems (KB2503665)
Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2544521)
Security Update for Windows 7 for x64-based Systems (KB2536276)
Security Update for Windows 7 for x64-based Systems (KB2525694)
Cumulative Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2530548)
Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB2518867)
Update for Windows 7 for x64-based Systems (KB2488113)
Security Update for Windows 7 for x64-based Systems (KB2536275)
Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2518870)
Security Update for Windows 7 for x64-based Systems (KB2476490)
Security Update for Microsoft .NET Framework 4 on Windows XP, Windows Server 2003, Windows Vista, Windows 7, Windows Server 2008, Windows Server 2008 R2 for x64-based Systems (KB2478663)
Security Update for .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 for x64-based Systems (KB2478661)
Security Update for Windows 7 for x64-based Systems (KB2544893)
Installation date: ‎6/‎16/‎2011 3:00 AM

All of a sudden, I can't get mail..?

My mail has worked fine..all of a sudden, I can't get it. I need to verify my password- which I have done repeatedly. Same msg, pop3 can't find server.

Contact your mail provider. This isn't anything in the phone.

After using my macbook for 2 years with same printer,all of a sudden I can't print a page doc even though printer is working and I can print from I/Mail, etc.Anybody had this happen and have a possible answer?

After using my MacBook Pro and pages for 2 years with the same printer, all of a sudden I can't print a pages doc even though the printer works and I can print from I/Mail, etc. Anyone have a possible answer?

Often printing problems are a sign of corrupt preferences. Go to HD > Users > (your account) > Library > Preferences, delete the com.apple.iwork.pages.plist file & then restart Pages.

I have new computer and i went to verify acct and i need to update security questions-- problem is the email they are sending the verification to is spelled wrong how do i fix it

need to fix spelling of my email address need to verify security questions and they are sending verification to wrong address, its spelled with one letter wrong how do i fix verification email

Your message is way too general, we have no idea what you are referring to. Please be specific when posting, also PLEASE complete your profile and also PLEASE carefully read Help us to help you on these forums and Profile Update. Once you have then please repost with more complete information and then we might be able to help you out.

I have a new macbook pro. I have an established apple id but cannot sign onto facetime. I keep getting a message saying my wifi isn't working, but it is. What can I do?

I have a new Macbook pro. I can't sign onto facetime, keep getting a message saying my wifi isn't working, but it is. Any suggestions?

Troubleshooting FaceTime
http://support.apple.com/kb/TS3367

Second day in a row Safari is not working. It says "service temporarily unavailable ". I have had my iPad for 7 months. This has never happened before and now two days in a row! What can I do?

Safari on my iPad says service temporarily unavailable. This has now happened two days in a row. What can I do to correct this? It has never happened before in 7 months of owning my iPad. I bought a wireless Logitech keyboard, but that should not affect Safari? It worked earlier in the day yesterday with then keyboard.

NolaNirvana wrote:
Also if I ever have to reboot again, is there some way to save the apps I have on my iPad? I did choose the option to back up prior to restarting, but apps had to be manually re-entered?
This has me confused. Rebooting the iPad (holding down on the sleep and home buttons until the Apple logo appears on the screen) should not in any way, shape or form, remove content from the iPad.
Then you stated that you chose the option to back up before restarting? There is no option to backup before "restarting" on the iPad. Are you restoring the device in iTunes?

My airport network will not connect to to the internet via my modem. My host computer is a hp running windows xp. I have had great connection for 3 years. Then suddenly can not connect. Please can you assist

My airport will not connect to the internet via my modem. Worked for 3 years. Suddenly stopped. Main host computer is hp running windows xp.
When trying to connect windows states connection was cancelled. I have had hp checked by compputer repair and still have same problem?

The router is much, much newer than the computer, perhaps some characteristic of the WiFi network as it's currently setup is preventing the computer from connecting.
Try to go back to the basics: set your WiFi network to "b" mode only (i.e., turn off "g") and termporarily remove the password from it. See if the computer will at least establish a connection at that point. Then start turning on one thing at a time ("g" mode, then security, etc).
Not sure what format your WEP key is, but if it's not 10 characters (the minimum for the standard, which constitutes a 64-bit key), you can try making it that long. If it's 13 or 26 characters, it might be a higher encryption than the computer can support.
If all else fails, you could try looking on ebay/craigslist for a copy of Tiger to install on the iMac, which would have software support for more WiFi encryption schemes. Also, it would provide software support for USB WiFi adapters that would also be able to connect to more modern networks.

Have had my iPad 2 for 3 months. All of a sudden I can't get on line either with WiFi, which is working with my computer, or via the 3G celluar. What's wrong? How do I fix it?

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