Have tried to uninstall FF 3.6.14 to download 4.0 but it then asks me to close FF - trouble is I cannot open it so where to from here?
When I click the FF icon the hourglass appears but quickly disappears so I cannot open it at all. I thought I'd uninstall it & reinstall but the wizard asks me to close FF first...but it's not open so I'm stymied.
Hello Sophie,
I think you should update to the highest level for your particular OS. Follow these suggestions and be aware it is a big (but free) update.
Once you are on Snow Leopard 10.3 to 10.6 you will need to apply the Combo updater. Click on this ☟
Mac OS X 10.6.8 Update Combo v1.1
and when it is installed follow by going to software update to pick up the later security and iTunes improvements. This update should see you with the Garage band version for that 10.6.8 OS.
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i have tried a restore and that hasnt helped. I have uninstalled all muse versions but now cant re-download it!?
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-Online Chat http://www.adobe.com/support/download-install/supportinfo/ -
I have tried to open Firefox, but it just sits there and doesn't load. I have tried to uninstall and reinstall but that works for a few hours and then it goes back to not loading. I don't know what else to do to get it too load.
Right-click on your Windows Taskbar and select Start Task Manager. Look in Task Manager for processes running that are Firefox-related, such as Firefox.exe or plugin-container.exe. If you see either of those, right-click each of them and select "End process". Then try again to start Firefox in [[Safe Mode]]. <br /><br />
*If Firefox will start in Safe Mode, select the option you are presented with to disable your add-ons and plug-ins and restart Firefox normally. You likely have a plug-in, add-on, or a combination of two or more that is causing the problem. Because Firefox allows users to customize endlessly, sometimes there can be conflicts between customized items. From the Firefox menu bar, go to<br /><br />Tools -> Add-ons<br /><br />then re-enable them one by one, restarting Firefox after each and testing after each one to see which one or combination of two or more is causing the problem. <br /><br />
*If Firefox will not start in Safe Mode, make sure you again check Task Manager and end any running instances, then uninstall Firefox and download a fresh copy from mozilla.org/firefox using another browser temporarily. Re-install Firefox (see: [[Installing Firefox on Windows]] for more help ) and try running Firefox again.
Please report back your progress. -
itunes had a upgrade and it said it failed and i have tryed to uninstall and then reinstall , i havve run a reoair program and nothing seems to work. any ideas
Hi Brett 949,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari -
Hi my itunes program crashes when i try to access the itunes store. Have tried to uninstall and reinstall to no avail.
Me too - running iTunes 10.5.3 on Windows 7. Will allow me to sign in to iTunes, download app updates and then if I either close iTunes or try to sign out of my iTunes account it all freezes. So frustrating, because my understanding is that iTunes saves the library file when exiting. So, everytime I update apps I lose all the downloads.
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Firefox 6 will not load when I click the icon. I have tried to uninstall it, both through the control panel and going straight to help.exe. In both cases nothing happens. How do I uninstall this program?
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
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Installed Firefox 4.0, it crashed during it first open when it says things like transferring settings etc. now won't open. Have tried rebooting/uninstalling etc.
See [[Secure Connection Failed]]
Create a new profile exclusively for the 4.0 beta version and create a desktop shortcut with -P "profile" appended to the target to launch that profile.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox -
Hi, I can not open iTunes unless my computer is connected to my work network. I have tried to uninstall and install and nothing. I have tried to upgrade quick time, no luck.
HI, there is no error message when I try to open iTunes, it just hangs.
In regards to the location of the media folder it was located on the network however I changed it to a local directory. Should I try unistall and install with the correct media library? -
My CC update keeps failing on error code 205. I have retried several times and it keeps going to error. I have tried to uninstall CC but I get error that previous update is still running.:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
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@Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error". I have uninstalled and re-installed software, It works for a short time then I get that error again when i go to open a file. Thank you!
Without proper system information and other details like what files you work with nobody can tell you much. From corrupted prefs to issues with your PS swap file to actual problems with the fiel storage this could be anything.
Mylenium -
I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
my iPhone4 will not turn on or show that is working at all, i have tried to charge it so that the screen will light up but it won't work, when plugged into the computer iTunes does not show any sign it is plugged in, what do i do?
There is a hardware problem. Whether it's worth it to you to have no working phone for 2 months until you can update vs paying for replacement/repair now is a question only you can answer.
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How can I transfer photos from an IPhone 5 to an IPad 2 using a cable. I have tried using the lightning to firewire adapter with my current lead but this only seems to allow a download from the IPad to the IPhone and not the other way around.
The devices are not designed for transfer of that kind. Use Photo Stream as suggested by another poster, or transfer photos to your computer (a good idea anyway since they will be lost if your device needs to be reset), then use iTunes to sync them to the other devices.
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I updated my ipad but when I went into dragonvale it no longer recognized me and made me create a new account. As a result I can no longer access my park. I have tried to go into the Game Center to restore my park but i do not have any options to restore my old login/ account. Any tips?
Buying a bag of coins might help...
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I have just upgraded to OSX 10.6.8 and now I cannot open or save PDF files from the internet using either Safari or Firefox. I get a dialogue box saying the QuickTime plugin has failed. Can anyone help?
Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
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