Having a problem downloading Elements 13.

Having a problem downloading Elements 13. At the end of download it states that "signing in with an Adobe ID is required to install this product" so I sign in and the boxes just keep spinning.

ok.
double check your adobe id/password by signing into your account, https://www.adobe.com/account.html
once you do that, make sure you use the same adobe id/password used to sign into your account.
if you then fail to connect to adobe's server while trying to install pse 13, go here and start troubleshooting your connection, Sign in, activation, or connection errors | CS5.5 and later
if none of those solutions fixes your connection, contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

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Follow us on Twitter @VZWSupport

Having a problem downloading Elements 13.

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