Having a problem with itunes. Just downloaded the lastest itunes update. However, it won't open because it keeps trying to download to a driver (k:) which I don't have. Since my phone iOS is updated and can't connect to itunes anymore. How do I fix this?

Having a problem with itunes update. Download wants to update to a driver (k:) which my computer doesn't have. As a result the download does not go through.

Try the following user tip:
"Invalid drive X:\" install errors

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I just replaced my iPod a week ago, and it was working fine, but when I went to go turn the screen on, it wouldn't turn on. Ive tried to put it on the charger and it wouldn't charge and it wont connect to my computer, how do i fix this?

I just replaced my iPod 5th gen. a week ago, and it was working fine, but when I went to go turn the screen on, it wouldn't turn on. I've tried to put it on the charger and it wouldn't charge and it wont connect to my computer, how do i fix this? I tried to reset the iPod, by pressing the home and power button but nothing works. It's literally a brand new iPod, I dont know what to do now. Help?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and can't go any further. How do I fix this?

I downloaded a show on itunes and it will not play the last 15 minutes. It just stops and will not go any further. What can I do? I am using a pc.

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

When I watch a YouTube video it won't expand and it says that I don't have h.264 installed, but when I watch it on Chrome it works. How do I fix this?

I wanted to try the new YouTube HTML5 video player, but when I try to expand a video to like 480p or higher, it just stays the same size and the button won't work. I've installed the DivX codex and after that I thought it would work. To be honest, I didn't try it before installing the codec on Chrome, now that I installed it, it does work. I"m horrible with explaining things, so I hope this is fairly clear. Thanks :D

It is actually a ipod classic.

Hello , please am having a problem with my iphone 5 , the battery runs out quickly , also if i turn on 3G it will run faster , 15 minutes and the iphone battery will be out , and my final problem is that is "no service " appears a lot can you help ?

Hello , please am having a problem with my iphone 5 , the battery runs out quickly ,another problem also if i turn on 3G it will run faster , 15 minutes and the iphone battery will be out . My final problem is that "no service " appears a lot especially when opening wifi or 3G , can you help ?

Your battery is running quickly because your cellular data connection is weak.
Is your phone carrier a supported carrier: Wireless carrier support and features for iPhone in the United States and Canada - Apple Support
For your no service issues: If you see No Service in the status bar of your iPhone or iPad - Apple Support

Please help. I recently upgraded to IOS 8.2 and i realised that all my downloaded videos from itunes have somewhat vanished. I see the cloud sign with the downward arrow. However they won't play, i am being required to DOWNLOAD them again.

Please help. I recently upgraded to IOS 8.2 and i realised
that all my downloaded videos from itunes have somewhat vanished. I see the
cloud sign with the downward arrow. However they won’t play, i am being
required to DOWNLOAD them again. This is both in my iPhone and Ipad. Is there
any other way to go around this? As I do not want to download a second time,
that would cost me more money.

Hello ogojohn,
Thank you for using Apple Support Communities.
The icon indicates an item that is available for download. This is usually because it has been downloaded previously by the account you are logged in under and will not be charge again for the download. See the following article, while it references iTunes for Mac and not iOS, it is the same.
iTunes 12 for Mac: Download previous purchases from the iTunes Store
Regards,
Jeff D.

After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?

If you change your email, you do not need to "change" your AppleID. Just edit your email(s) on your Apple ID by logging in to your AppleID account. You should always use the same AppleID for Apple Services (iCloud, iTunes etc) and multiple ID will cause problems and confusion in the future.
You can manage your Apple ID here:
https://appleid.apple.com

Hello. Having a problem with skype. i am online, all buttons work, however i can not make a video call the button simply doesnt work. Messages works. voice calls works. Please help.

Hello. Having a problem with skype. i am online, all buttons work, however i can not make a video call the button simply doesnt work. Messages works. voice calls works. Please help.

Sounds like you need to contact skype.

HT1476 Dear all, I have a problem with charging. When i intend to charge my phone while its on, it does not charge. However, If i were to switch it off and put for charge, it charges. How do i fix this?Help.

Dear all, I have a problem with charging. When i intend to charge my phone while its on, it does not charge. However, If i were to switch it off and put for charge, it charges. How do i fix this?Help.

First, update iTunes, then connect the phone to the computer and do a restore. This will also get your iOS up to date. Your phone should operate correctly after doing this, if not, you will most likely need to have the phone serviced or replaced.

After the latest update my phone shows I have a new TXT Message and there are NO TXT messages. How do I fix this?

After the latest update my phone shows I have a new TXT Message and there are NO TXT messages. How do I fix this? I have tried clearing the cache, I have tried the factory reset, I have no 3rd party messaging apps and have done noting different with my phone that I have been doing the last 6 months.

Hi Johnnybdamned!
I regret to learn of any issues after the software update. Let's check some things out on your phone! Does the text message say who it came from? Is it a contact you message on a regular basis? Are you using the messaging application that came with the device, or a 3rd party application?
I recommend deleting any unneeded messaging threads and then powering the device off/on. Keep me posted!
ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport

I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7

I try to update my iphone 4 to ios 7.1.1. But now my iphone stucks in recovery mode and can't connect to itune. i use windows 7

Try the iTunes troubleshooting advice here:
Windows - http://support.apple.com/kb/ts1538

HT1414 My iphone asked if I wanted to update and I hit yes. It said to plug into ITunes so I did. My only option is to "restore". It didn't ask if I want to backup first. I don't have service on phone. How can I go back to "not" restoring?

My iphone asked if I wanted to update and I hit yes. It said to plug into ITunes so I did. My only option is to "restore". It didn't ask if I want to backup first. I don't have service on phone and I don't want to restore. How can I go back to "not" restoring?

You have to restore it

I can't unlock my ipad 2-the screen is frozenand I can't type in my password, can't shut it off and can't connect to itunes because I need to unlock it-which I can't..PLS. help! Thanks!

I can't unlock my ipad 2-the screen is frozenand I can't type in my password, can't shut it off and can't connect to itunes because I need to unlock it-which I can't..PLS. help! Thanks!

Try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??

I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??

Hey there byambar,
Welcome to Apple Support Communities.
It sounds like you’re describing two issues, the first issue is related to the Zoom accessibility feature and the second issue is related to the device being disabled.
Take a look at the article linked below to learn more about Zoom and the other accessibility features on your iPhone 5.
Use Accessibility features in iOS - Apple Support
This article will help you resolve the issue with your iPhone being disabled.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Take care,
-Jason

Photoshop cs6 crashes with "appcrash - module ig75icd64.dll; no problem for a local admin user however. i've tried giving specified user full access to photoshop.exe and set it to Win XP compatibility. how do i fix this without giving user local admin acc

photoshop cs6 crashes with "appcrash - module ig75icd64.dll; no problem for a local admin user however. i've tried giving specified user full access to photoshop.exe and set it to Win XP compatibility. how do i fix this without giving user local admin access?

Danny,
Topic or subject titles should be clear, pertinent and concise so that individual users can tell at a glance if they can help or not.
That field is not for attempting to fit your entire question in there.
Please keep this in mind next time you post. Thank you.

Having a problem with itunes. Just downloaded the lastest itunes update. However, it won't open because it keeps trying to download to a driver (k:) which I don't have. Since my phone iOS is updated and can't connect to itunes anymore. How do I fix this?

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