Having problem deleting all but one particular mail from the iPhone 4S mail inbox. I can delete mail either by the trash can or using edit, selecting the mail message and deleting. However there is this one mail message that will not go away. Any ideas?

I am having a problem deleting all but one particular mail message from my inbox. I delete by either using the trash can icon for individual mail, or using edit, selecting the mail message (s) and clicking delete. However there is this one mail message that will not go away regardles of what I do including deleting all from the trash. Any ideas?

I get that every once in a while on my 3GS, and that's what I do to get rid of it. Probably not a bad idea to power down the phone every so often, anyway, gets rid of any crud waiting to cause a bug.
Glad to hear that it worked for you.

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I have a box that will not go away, it says, "To open JavaApplication, you need to install a Java SE 6 runtime. Would you like to check for and install one? If i push not now, it keeps popping up, if I push install, it says it's not available, help.

I have a dialogue box that will not go away and it seems to have started when I upgraded to Mt. Lion. the box says, "To open JavaApplication, you need to install a Java 6 SE runtime. Would you like to check for and install one? (smaller print) Note: Usw of this software is subject to the Software License Agreement applicable to the software you are downloading. A list of Apple SLAs may be found here: htp://www.apple.com/legal/sla/
Finally there are two boxes to click. One says not now. If I click on that the box goes away for 2 to 3 seconds and then pops back up and WILL NOT go away. If I click on the second box, Install, it says The software is currently unavailable. To install a Java SE 6 runtime later, open Java Application again.
My confusion here is that I have no idea what the java application is, When I click "okay" on that box, the original box pops us again and WILL NOT go away. CGoing to the apple lega web site was no help. My solution so far has been to drag the dialogue box as far to the lower right and out of the way as far as I can. Help.

Does this happen immediately after you log in? If so, one of your login items is probably causing it.

New to the Apple and I want to set up a user account that will not delete the guest users files and allow and preserve their personal settings after log out. Is this possible?

New to the Apple and I want to set up a user account that will not delete the guest users files and allow and preserve their personal settings after log out. Is this possible?

The built-in guest user account will not do this. Simply create a new standard account and call it "Guest" or "Guest Users" or whatever you like.
Go to System Preferences > Users& Groups, click "+" to make a new account.

Since update, message appears that will not go away

Since firefox update I have this message that will not go away:
Browser settings change
an unknown change was detected on your
browser's search settings.
0 keep my current settings
0 I am aware of this change and approve it
yes
Since I am not aware of a change, I don't dare click yes
for the second option

*What does the message come from ?
** does it show in any of the Windows logs ? <br /> http://windows.microsoft.com/en-GB/windows7/What-information-appears-in-event-logs-Event-Viewer
*Is it possibly from security software you already have installed ?
Have you tried reading that articles in this thread linked from the blue text ?

My ipad will has a pop-up that will not go away when I click ok, and makes it completely impossible to use the ipad. The pop-up says: iCloud Backup: This ipad has not been backed up in 6 weeks. Backups happen when this ipad is plugged in, locked, and conn

My ipad will has a pop-up that will not go away when I click ok, and makes it completely impossible to use the ipad. The pop-up says "iCloud Backup: This ipad has not been backed up in 6 weeks. Backups happen when this ipad is plugged in, locked, and connected to Wifi." I do not know what to do.

Same situation. Had to pull out the Mini to research this. The Apple logo has been on the screen about five min, oh, just went black. Home brought it back and popup is gone. Wonder why this happened to many folks.

Popup on Safari that will not go away

I have a popup on my Safari that will not go away, even when I restart my computer. It's to call a number immediately to get help, which I Googled & it is a scam. Can anyone please tell me how to get my Safari back to working right. Thanks
Below is what the popup says:
http://mac-system-issue.com
Safari - Alert
Suspicious Activity Might Have been Detected.
Major Security Issue
To fix it please call Support for Apple
+1 800-680-0697 (Toll Free) immediately!

Let me preface this by saying that I am in no way a tech person. I just followed other people's advice and somehow it eventually worked for me. I'm sure I didn't do it the easiest way or the fastest way, but I was trying anything I thought might help.
1) First I tried overriding Safari with a new version but then realized that it was incompatible with Lion, so I upgraded to Yosemite. Didn't help.
2) I then opened Safari (same problem was happening) and did a force quit. There are a number of ways to do that but I chose to click on the apple in the top-left corner, go down to force quit, and then select Safari. Then I went in to Library > Safari and deleted the "LastSession.plist" and then emptied my trash so that it would be totally off my computer. Then I reopened Safari holding the shift key. When it opened, a box came up basically asking if I wanted to restore my last session. Read it carefully and choose the option that will start a new session instead of reopening your old work.
I have no idea if the fact that I upgraded my Safari and operating system helped or changed anything. You may be able to do everything in Step 2 and get the same result....but that's just how it all worked for me.
Hopefully it helps. But I know this particular adware popup i a real bi-atch because it basically totally disables Safari.

Attempted to create a slideshow (version 9.3) and get the dreaded twiling ball that will not go away; iphoto locked up when open. how do I get rid of the ball. Have forced quit seveal times and opens with the ball p

Attempted to create a slideshow (version 9.3) and get the dreaded spinning ball that will not go away; iphoto locked up when open. how do I get rid of the ball. Have forced quit seveal times and opens with the spinning ball.

Make a temporary, backup copy if you don't have a backup copy of the library (select the library and type Command+D) and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4
Launch iPhoto and try again.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

Happy Mac that will not go away

My worse case scenario is now in play. I tried starting in OS 9. I have a Happy Mac that will not go away. Hard shutdown and restart and it is the same story.
I read somewhere that you could hold down the "X" key after the tone to force the system to load OS X but as far as I can tell that is nothing more than a fairy tale. I have tried it in the past and I tried it repeatedly last night.
I have no apparent way to get this computer to start up without using CDs - I cannot use a startup CD or Disk Warrior or anything else because my G4 MMD is currently not recognizing that there is a combo drive present. It was part of troubleshooting that problem that caused me to try to startup in OS 9 to begin with.
IF I was able to get it to startup in Target mode, could I use a laptop to try to change the change the startup HD system back to 10.4.8? If ever I needed help before, I need it now. PLEASE, any ideas?

What I used was the Option key. That showed all of the OS that are in my machine. I chose OS 10.4.3 and started up. I clean permission both in OS X and OS9, and restarted with the drive with OS 10.4.8. I understand that will even work with external opticals with CDs.
The kicker is that even after repairing OS 9 permissions, I tired a restart and ran into the same issue. I got out of it the same way with the Option - a very powerful command at start up if your system is configured efficiently to use it. I did not try the OS 9 on the drive with OS 10.4.3 but I guess it would be the same. I'll try it if I am ever forced into it.
So I am to go - go back to figuring out why my 2 internal optical drives (who reappeared during all of the above) will not read media, that is. It does not reject them it just ignores them. But, that is another thread.
Thanks for you assistance, I really, really mean it. Lots of good karma generated.

I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?

I just installed OS X Yosemite on my MacBook. I now cannot get the computer to start up. If I hold down the power button to try and power it back up, it will not start. Any ideas on how to fix this?

Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Download and install the OS X Yosemite 10.10.3 Combo Update.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens. It will work in my docking station but as soon as i take it out it will not respond. any ideas, do i need a new battery?

i have a nano 4th generation 8gb i have tried resetting it, i get the apple logo come up but nothing else happens. It will work in my docking station but as soon as i take it out it will not respond. any ideas, do i need a new battery?

It definitely sounds like your Nano needs a new battery at this point. You can have Apple replace it for a flat fee, send it into a third party service center to be replaced for much less, or you can purchase a new battery online and swap it out yourself if you feel up to it.
B-rock

HT1414 On Ipad, I can open Sky/BBC news etc, but when I click on an article with video, it will not load. Any ideas

On my Ipad2 I can open Sky/BBCNews etc. but when I click on an article with video, it will not load. Any ideas
I also lost all content from my diary

If the video is in flash, then the iPad can't play it natively. You need to use different browser apps to access flash content. I see Puffin, iSwiffer recommended a lot.
You may also want to see if BBC has an app. things sometimes work better through an app than they do just through safari

Just got a MBP 15" 2Ghz Intel Core I7, 4GB memory, LION 10.7.1 and I want to install FCS it's says that is not compatible ? any suggestions?

Just got a MBP 15" 2Ghz Intel Core I7, 4GB memory, LION 10.7.1 and I want to install FCS it's says that is not compatible ? any suggestions?

http://www.microsoft.com/mac/support
http://answers.microsoft.com/en-us/mac/forum/macword?auth=1
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/microsoft-wor d-for-mac-2011-will-not-open-error/ecc42616-6f49-40bb-b8f5-e21c711ea359

I am running Mac OS X version 10.6.8. I wanted to download Mountain 10.8 but it will not load. Any ideas?

As I said, I am trying to upgrade to Mountain 10.8 but it will not load. Any suggestions?

What do you mean by, "it will not load?"
The way the process works is you purchase it from the App Store and it downloads. When if finishes, it will start the installer automatically.
Which part fails, Download or installation?

I can't get my projects in Final Cut Pro X to work in 1080p. One turned out to be 1080p but I did everything the same as the ones that did not. ***? Any ideas?

I can't get my projects in Final Cut Pro X to work in 1080p. One turned out to be 1080p by "accident" but I did everything the same as the ones that did not. Same camera/settings (shot in 60i). I didn't really care cause I had to get some stuff done, but now I know I "can" dp them in HD but can't figure why the one went up to YT in full HD (and made a copy in my movies folder. That one project acted totally different than the other 5 but I didn't change anything. Can't get it to work again. ***? Any ideas?

No problem! If you're worried about more complicated edits (which in all honesty, should work no matter how many clips you select or how many effects are attached to them), you can always compound a clip first, and then copy it over after if you're afraid of lots of track clutter getting in the way. Not sure if they would break apart afterwards though if you wanted them to.

When trying to go into Mail my computer says: The browser you're using refuses to sign in. (cookies rejected) How do I correct this? Then my email will not open. (in English)

When trying to go into Mail my computer says: The browser you're using refuses to sign in. (cookies rejected) How do I correct this? in English

At the time of this post, there seems to be a problem with iMessage and Facetime but only some users are affected.
http://www.apple.com/support/systemstatus/

Having problem deleting all but one particular mail from the iPhone 4S mail inbox. I can delete mail either by the trash can or using edit, selecting the mail message and deleting. However there is this one mail message that will not go away. Any ideas?

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