HD package confusion - sports channels and Extreme HD

I'm a recent FIOS convert from Optimum. After about 10 days I can say I am very pleased for the most part with the new service. Picture quality is better and I like the guide and DVR features better than my Optimum STB.
The one problem I have had surfaced on the day of my installation. I ordered the Extreme HD package along with the movie promo package for 3 months. When I went to test my new gear with the Golf Channel HD it showed "not subscribed" and my installer explained that I wouldn't be getting that (or Tennis, which I also wanted) if I wasn't also subscribed to a Sport Package.
I pulled out the channel line-up document I was given when I placed the order at Verizon kiosk. It's the "Downstate New York August 2009" color brochure. In it there is a big red box for "Extreme HD" that says (quoting now) "EXTREME HD includes all channels in the box below & in FIOS TV Local. Additional subscriptions may be added. To order this package or other subscription packages go to verizon.com/fiostvcentral." All of the sport channels, including Golf, Tennis, NFL, etc. are listed in the box and there is nothing to suggest that additional subscriptions are needed. That's what the salesman confirmed.
So, my poor installer guy said he couldn't do anything. I called Verizon, got shuffled around a bit, and finally got to someone who tried explaining that the brochure in my hand wasn't actually the one for the area I live in. And yet my community is one of those listed under Local Programming.
In the end what he offered to do was to give me the additional sport package subscription for a discount for the next 12 months. At that point I was tired of spending time on the phone. But I am still not happy about it.
Has anybody had a similar experience? It's the only black mark on my FIOS so far, but it's a pretty big one.

Believe me, I have been over this thing with a magnifying glass looking for something like that. It just isn't there. Of course, there is the standard language at the end of the brochure that "Programming services offered within each package are subject to change..."
Still, it feels a bit like bait and switch. I was getting Golf and Tennis (both SD and HD) in Optimum for no additional charges.

Similar Messages

HT3702 i have a complain about the bill for Al-Jazeera sport channel, and when i open my pushapse hystory to cmplain a report problem the box not open to write my complain, i want my money back, i don't want to renew my account with al-jazeera sport.

my problem is my bill payment for Al-Jazeera sport channel, iwas trying to cancel my account in your apple store with al-jazeera sport channel, but in place of desubscription, i see you make a new subscription for 2 bill one 9.99$ what i don't want to renew it, and one for 34.99$ what i already have thia account for all this year and i don't need or i don;t to renew anymore, so please can you cancel this payement bill and reply me this bill of money to my credit card. and stop renew my account with al-jazeera sport. Thanks and sorry for desturbing.

These are user-to-user forums, you aren't talking to Apple here and they don't monitor these forums.
There are instructions for managing, including cancelling/turning off, auto-renewing subscriptions here (you should be able do it either via your device or your computer's iTunes) : http://support.apple.com/kb/HT4098
If you've created two subscriptions for the app then you can try contacting iTunes support and asking for a refund/credit here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HT204088 I subscribed with Al Jazeera sport channel via their app in the App Store ..but I faced a problem in activating the subscribed channel, I did contact them and they requested me to contact you in order to refund the payment .. How can I refund my

I subscribed with Al Jazeera sport channel via their app in the App Store ..but I faced a problem in activating the subscribed channel, I did contact them and they requested me to contact you in order to refund the payment .. How can I refund my money ???

Apple - Support - iOS Apps - Contact Support

I have a new Airport Extreme that works great with my IMac but keeps dropping out on our Windows 7 PC. I have tried all 11 2.4 Ghz channels and they all have dropout issues. Any suggestions?

I have a new Airport Extreme that works great with my IMac but keeps dropping out on our Windows 7 PC. I have tried all 11 2.4 Ghz channels and they all have dropout issues. Any suggestions?

Hello sstefanik
Check out the articles below to troubleshoot your issues with getting a proper connection with Wi-FI. Try creating a new Network Location and join your network to see if you can get on that way.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Using network locations (Mac OS X v10.6 and later)
http://support.apple.com/kb/ht5289
Regards,
-Norm G.

Sky Sports 1 and 2 and BT in general - Absolutely ...

I would like to start by stating this will be a bit of an essay but I hope anyone who opens this thread up takes the time and consideration to read and takes it on-board, I am particurlarly aiming that at prospective BT customers who may be here to consider taking up a contract with BT, I strongly urge you to NOT DO THIS and to use my experience as the leading reason why.
We have been BT customers since we moved into our current property back in 2003, we have the current full package on offer, BT Infinity, with the Sky Sports and ESPN upgrades and the full On Demand and Broadband services. We have experienced numerous problems over the past three to four years with connectivity issues. The broadband drops in and out all the time, it's hard to put a level of consistency on this but on some days it can drop out 25-30 times, it can happen a lot at the weekend some weeks or weekdays on the others or both, the timing varies, it doesn't appear to be reflective of particurlar weather conditions, not that this should really matter anyway but we've been investigating all possible lines of enquiry as to why the problems keep happening, by my calculation we've had 18 engineers out to visit the property, I myself, and this does not include the other numerous phone calls made by fellow family members, have called and reported the problem to BT at least 50 times in this time period, I've taken days off work to wait for engineers, I've unplugged and reset my hub more times than I care to remember, we've had the hub itself replaced four times, the Vision box replaced twice, the lines re-routed through our house twice and more e-mails and letters than I reckon President Barack Obama sends in one year in office!
And so far, to date, and I am talking about in the last five days, the problem still exists! The only way to get the connection back is to turn the hub off and back on again, or use the reset button, which we all know disrupts the hub and often results in further faults down the line, I would love to not have to do this but given we're paying for 24/7 internet access I should not have to sit around waiting, in most cases, up to 3-4 hours for the signal to return to the hub by itself (I know, I've timed it, something else I've wated much of my own time doing). The lights don't flash or change colour on the hub either when this problem occurs (the hub should register lack of connection, with the lights going from blue to either flashing blue or, in most cases, red, just for the record they stay blue but we have used various devices in this house ranging from state-of-the-art, brand-new laptops to tablets to i-phones to desktops and the problem occurs the same for everyone so before I get one of the many excuses I've already had from BT that it's a potential "device problem" you can forget that one, been there, done that!).
I have urged, and urged, and urged the engineers, the people I speak to one the phone, the personal advisors our case has been passed on too, to look at potential problems outside our property i.e. the exchange. This has been rebuffed time and time again. "It's not the problem sir, the problem is here sir, the problem is not our fault sir" etc. etc. etc. Well, guess what....
We've just received a phone call informing us that, from June 10th in our area, due to issues with the exchange being able to hold the signal, Sky Sports 1 and Sky Sports 2 will no longer be avaliable on our BT package. As huge cricket fans, from a personal perspective, first off, this is infuriating. The person we spoke too also claimed Sky have "pulled the plug" on the package so, also, I'm a little confused as too which is the actual issue here resulting in the loss of Sky Sports? That you've known all along that there has been problem in my local area with the exchange and the signal it can hold, or that Sky have pulled the rights to their sports package? Or perhaps that you spent £757 million recently on a new TV rights package for Premiership football for two new BT Sports channels (those ones you see currently advertised, on, of all channels, Sky Sports 1 and 2!) and actually are just quite happy to cut customers out who have lined your pockets with substantial monthly fees for programming you knew full well didn't work when you first signed contracts with Sky to pick it up, and then distributed to customers? Are you seriously telling me after, by my calculation, three years, you didn't know Sky Sports 1 and 2 didn't work in my local area, yet carried on debiting bank accounts, advertising the channels, supplying them and then, now, with less than a month's notice, you've pulled the plug? That takes me right back to the title of my message - absolutely disgraceful.
I should make it clear at this point we have experienced problems with BT Vision too, albeit not lately, thank God, although that is not to say the problems wouldn't return. Signal dropping in and out, screen crackling and dropping out, black screens frequently on SS1, SS2 and ESPN etc. As for the On Demand service, that is obviously effected by the hub signal dropping in and out, the Vision box also does not appear to correlate with the hub when the signal returns and remains offline for a further amount of time, even when it is disconnected and then reconnected. It is constantly buffering too when the signal is low. Also, one other, far more minor point, you've been advertising 'red button coming soon' now for about three months!? I don't know what your definition of 'coming soon' is, but it's not the same as mine I can assure you, and I'm willing to bet quite a few others too!
Can you give me a good reason why I shouldn't report you too Trading Standards for misleading and false advertising? For 3 years you've been selling us a Sky Sports package you know full well won't work properly in our local area, I don't blame you for Sky's monpoly on sport, but perhaps you can explain to me why you've given two answers that completely contradict each other to the future dealings with Sky Sports in our local area? Why have you not addressed the issues with the exchange for our connectivity problems, despite the fact your now claiming it is what is probably attributed to causing our issues with the two sports channels? Also, I have worked in customer service jobs and I know people wind the heck out of you on some days, but a significant portion of your "customer advisors" are rude and ignorant. You ring the freephone number, your on hold for half-a-century, you get put through to the call-centre in Bombay and you are treated with contempt, I actually feel sorry for the people who work out there, they are clearly reading from a script and lack in clear English Language skills, which is not their fault, it's yours. As for anyone who takes dispute with that, go and ask them a question next time like "how is your day?" They won't answer, they can't, it's not on their call sheet. The few I have dealt with who have clear use of the language are, as I said, rude and ignorant, often accusing me, quite clearly, of lying and of having not reported the problem, for me then to find out a later date when I speak to the technical deparment and to BT Openreach (and yes, I know they are two seperate companies) that date is not transferred correctly between the two which is why whoever you speak too in the call-centre usually only has a last referral point for you from some years ago, it's also quite clearly a deflection manouvre to keep you away from actually getting your problem resolved, paying Openreach to dispatch engineers if required and so you don't clog up the minimal amount of contactable phone numbers for the average customer that are based in the UK.
Failure to receive a suitable and acceptable answer to my queries will result in me having no other option but to consider taking the matter further, I am also inclined now to make it my work between now and the date of June 10th to persuade everyone I know and they know to stay as far away from your company as possible and the "services" you claim to provide.
Also, as huge cricket, and for that matter, NFL fans, maybe you should consider that many sports-viewers in this country aren't just about football. Yes I know that's where the money lies but there is profit to be made from other sports ventures too, I don't think you realize just how many fans you are leaving out in the cold over this move, the whole reason we, and we are just one example, subscribed to the Sky Sports package was for the cricket, and for the NFL. Two sports that are entirely monopolized by Sky, yes I realize, as I state earlier, that's not your fault, but why don't you show a bit of interest in them then? Why don't you be slightly different, you have over £700 million to spend on Premiership football but little else? If you want to attract more customers and build larger profit margins, you have to be more diverse and explore new options and directions to do this.
I'm sure some will say, "why not get Sky?" Well unfortunately we can't due to our location but at least Sky were up-front and honest enough to tell us this when they first came to do a consultation, one, that by the way, we had as a secondary option to BT due to the attractions of the On Demand package, that then wasn't offered by Sky. How sad it's come too this and what an awful way to treat loyal customers who have upgraded to the packages you have offered in all innocence to obtain a better and more fruitful service? Customers who have never been late with payments either and used the likes of the Box office service for both movies and music (when the latter was chargable) as well, the money you have had off us, and that is what we've received in return and yet, perhaps, the poorest reflection on us, is we have stuck it for so long, but we are at the end of our tethers now and utterly furious at the decisions we've learned today that I am going to ensure we get to the bottom of this.
Thank you for taking the time to read, what I appreciate, is a lengthy message. I didn't want to have to write this but it was the only way of making our problems and feelings clear, and I wanted to include everything so as not too mislead anyone myself.

Sadly as this is customer to customer forum you are only talking to fellow customers.
Perhaps it would be better to contact the Mods who are the only BT employees here,
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How Do I Drop All Sports Channels?

Ok, so how do I drop ALL sports channels. Nobody here watches any sports, that I know.

You can't.
Generally, which channels are in which packages is governed by the contract.
Someone like ESPN can require that it be available to all.
Smaller channels (both sports and non sports) may only require basic.
As the cable provider pays the content provider for everyone one that can watch (not necessarily does watch)
a channel, it is a dance to get the channel in the most packages while making it profitable.
That is why you will see channels in the lower tier and the highest tier, but not the middle.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

Any information on the new Sports channels ?

Hi, New here, this is just a query from me for family. They own a BTVision box in a package with phone and internet and they are wondering if they will get the new sports channels at a cost or will they have to pay an extra ? Any help, thanks.

Theres more info that has been published at
http://bt.custhelp.com/app/answers/detail/a_id/43272/?s_cid=con_social_tw_sportfaqs
BT has bought the companies that own the ESPN and ESPN America channels in the UK and Republic of Ireland.

Cant watch BT Sport channels

Hi,
I do have the sport package including HD - when I select the cannel it says not available.
Anyone know why this is?
(I can see channels 507 - 512)
Netgear Setup

I keep answering my own QU's...
Apparently to be able to view the sport channels via the youview box I need to be 'hard wired' to the router.
However I am perfectly able to stream netflix via my console using the powerline adapters etc..
I get the above error message, so I tried to connect to the router directly, made no difference.
I then connected my laptop by wire to the switch that connects to the powerline adapter - it was able to load bt sport 1 and 2 almsot instantly with decent image quality.
Does anyone else have this problem?
I think its a little stupid for BT to provide powerline adapters, then tell me its not possible to use it with BT sport when actually they are easily fast enough to hold a solid connection and load large files..
I do this trying to stream content via netflix etc..
Im barely 3 metres away, but due to the locations of the TV and router, I do not want wires to be trailing around the TV room.
ANyone got any ideas?
Thanks in advance
Netgear Setup

Lost HD & Sport channels on black BT Vision box

Hi, I was advised to do a factory re-set on my black BT Vision box because it was performing so poorly but since doing so I can no longer get my HD or sport channels (BT Sport 1 & 2, Sky Sports 1,2 & 5) back.
Prior to doing the reset I only had the HD & sport channels as I had such a poor aerial in the roof. Doing the factory re-set meant I had to have a functioning aerial to re-scan for all the channels so I fixed the aerial & whilst it means I can now get all the freeview channels I can't now get any of the HD or sport channels back that I pay for!
BT initially thought it was an issue at the exhange but having gone through several re-sets, re-scans, re-registers & re-boots they've finally agreed to get an engineer out.
In another two weeks time!
Anyone got any suggestions as to what might be causing this & therefore how I might be able to fix without waiting for the engineer visit?
thanks

Either the entitlements are missing or you are on the wrong version of the software. This can sometimes happen initially after a reset.
What does it say for Help & Settings > Settings > System Information > BT TV Release ?
If it ends in C (such as 8.7.1C) then you are on the version for using a viewing card.
If it ends in E (such as 8.7.1E) then you are on the version for multicast channels over broadband which is what you need.
If on the C version then try the following.
Help & Settings > Settings > System Information > Reset Registration
Help & Settings > Settings > System Information > Check for Upgrade
In my experience that usually encourages it to download and install the correct E version again.

New Fios Customer and Extremely Disappointed

Hello,
I just signed on to Verizon Fios because I've heard great things, however I've been extremely disappointed in what I've experienced so far.
My set up for installation was Sat 1/4 between 9am-12pm. The installer showed up late, at 12:10pm. It then took him until 3:45pm to complete the installation- over 3.5 hours! I have no idea why it took so long for him to come in, set me up with a dvr box and internet. I was previously with Optimum and they were in and out with installation in 30 minutes AND they arrived within their window. My entire morning and afternoon was gone because I had to wait around all morning because I thought he would show up before noon, and then I'm not really sure why it took him ALL afternoon to set up.
On Sun 1/5 as I was watching tv the screen went black. It was on mute and all of a sudden it just shut off. So I then spent over 2 hours on the phone first with an automated lady and then two different techs trying to fix the issue, which they concluded that I need a new set top box. The earliest time they could give me is Wed 1/8 between 8am-8pm.
This service window of 12 hours is absolutely beyond ridiculous!! I have never heard of a 12 hour window before for anything! Whenever I had an issue with Optimum, they were there the next day before 10am.
I cannot take an entire day off from work to sit around my apartment waiting for a guy who will probably show up at 8:10pm. (And I do not have family or friends nearby who can take the day to sit in my apartment for me in case the guy shows up between 8a-8p) And it's crazy that I was just set up with cable/internet on late afternnon Sat, and within 24 hours cable's not working- and now I have to wait 3 days before anyone can come fix this??
I need my service window to be Wed 1/8 between 6:30pm - 8pm. I'm ready to leave and go back to Optimum.
Thank you.

I know what you mean. I am also a new fios customer after newly 8 years with optimum. I am beyond disappointed and quite furious! The tech guys that installed my fios on 1/4/14 took 4+ hours and admitted that they are not familiar with fios all that well even though they have been working with Verizon for years. The picture quality is sub-par to optimum, I don't know if something went wrong with the installation, but I am left with extremely blurry SD channels and slightly pixelated HD channels. If you can called that HD! I have had Tech support come over and they gave me all the excuses on under the sun and even insinuated that I am seeing things. Its really frustrating that I haven't been able to find a tech that is knowledgeable enough to fix this issue.
Alas a customer service rep told me to give them another chance and that he will send an experience tech to my house on Monday 1/13/14 between 9-12am. If this tech person give me any excuse short from actually checking the splitter outside my door or switching the wires, I am going back to optimum! Fios has been a complete nightmare to say the least and I hope both our issues get fix soon.

Tennis Channel and Customer Service

My saga continues. Let me first start out by saying that I divorced DIRECTV to come to Verizon. So far with the exception of your customer service, the marriage has been great. I was watching the Tennis Channel last on Sunday; the Mutua Madrid Open was scheduled to start on Monday. Imagine, my outrage, when I saw “you are not subscripted to the Tennis Channel” popup on my TV screen. This took me back to 2011 when Verizon and the Tennis Channel were battling and I could only see the U.S. Open on CBS and ESPN.
When I phone Verizon on Monday, I was informed there was a program outage and that my service would be restored on Monday night. That did not happen. Same song and dance on Tuesday. On my third day of calling I was finally informed that my current package was outdated no longer carried the Tennis Channel, but if I switched to another plan, for an additional fee, I could get the Tennis Channel. Reluctantly, I did. I was assured by Samaritan, that the Tennis Channel would be available in 5 minutes. It wasn't’t and still isn't’t. Today, when I spoke to Mike, he informed that the programming change was scheduled to take place on 5/8/13. At this writing and when I spoke to Mike it was 5/8/13. Once informed Mike that it indeed now 5/8/13. He then informed me that Central Time on 5/8/13, that programming was set up for. Samantha also informed me that my programming was outdated and was no longer offered. I asked about the 99.00 plan that was being offered on your website for new customers, but she said that I did not qualify for the plan. What am I chopped liver? If I am on a plan that does not exist, why can’t I get the special that is being offered to new customer. I did not have an agreement in place?
Verizon, I am irate with all the runaround, and all the “is there something I can help you with” when I have not received any help in the first place. I am at a loss as to why does the recording ask you for your account information, when the representative finally gets on the phone, they start over and ask for the very same account information, then when, they pass you to another department, I again have to provide my account information. Yes, my frustration is mounting.
The bottom line is your customer service stinks; you don’t deliver when you say you are. And if I was not still angry with DIRECTV, I would go back to them. My search continues for a cable company that offers actual customer service. When I find a new cable company that has the Tennis Channel and appears to be somewhat reliable, beware Verizon!
Sad Customer
Meta Fitzgerald

Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Airport Admin loses Express and Extreme, no iTunes, no Network Printer

Ever since I have upgraded to Tiger, I’ve experienced a strange, random Airport Extreme/Express problem which I have not been able to solve. I can sometimes replicate the problem but never consistently.
Laptop Configuration: 15” Powerbook G4 running Mac OS Tiger 10.4.3 with most current patches. System is stable and manifests no problems.
Airport Network Configuration: Network is closed with 128bit WEP encryption. No other laptops attached to the network besides my Powerbook.
Base Station: Airport Express attached to DSL modem with “Distribute IP Addresses” checkbox enabled, running firmware v6.2, stereo speakers plugged into audio jack. Network access is restricted by MAC address; RADIUS not in use, default IP address scheme is used.
Remote Base Station: Airport Extreme running firmware v5.6. The Extreme hosts a HP 1012 LaserJet printer plugged into the USB port and an IP phone plugged into the LAN port.
The Express and Extreme are within 15 feet of each other and enjoy a clear, strong 802.11b/g wireless signal on Channel 1 with a multicast setting of 11, interface robustness enabled and transmit power set to 100%.
Symptoms: iTunes loses its remote speakers setting; I cannot print to the network printer attached via USB to Airport Extreme; Airport Extreme and Express do not appear in Airport Admin Utility….yet I can access the network via the Powerbook, I have full internet access and IP phone can make calls. I just can’t print to the network printer or use AirTunes.
Troubleshooting: I can restore all functionality if I perform a hard reset of the Airport Express Base Station then re-import my saved Airport Express base station configuration settings. I typically look at the Airport Admin Utility to determine if functionality has been restored. If both the Airport Express and Extreme appear in the Admin utility, all is well. If they are not there, sometimes a laptop reboot will restore them, other times they will not appear when the Admin Utility is opened or when I rescan. If a rescan fails, I can access the Express and Extreme by typing in the IP address and password. Then each will show up in the Admin Utility and I can make changes and restart the devices. Even with a device restart, they will not automatically appear in the Admin Utility.
I first thought the problem was associated with the laptop going to sleep but this is not the case. Sometimes when I reset the Base Station, re-import the configs and reboot the laptop, I am able to automatically see the Express and Extreme in the Airport Admin Utility. Other times I can’t. Sometimes my settings will last a few days and I’ll enjoy full functionality then they will disappear. Other times they will disappear immediately, even with a reboot and a reset of the Express and Extreme.
If I use a 3rd party utility called Cocktail and reboot, I can restore functionality. Cocktail will delete all user, system and kernel caches, delete all log files, rerun disk permissions, and run the daily, weekly and monthly Apple Kron maintenance scripts. If I reboot after running Cocktail, my Airport Extreme and Express appear in the Admin Utility. Thus, I think the problem may be associated with a Airport Extreme cache file becoming corrupted or deleted upon reboot…….but I am not positive.
If there are any Airport experts out there, let me know what you think. I love Apple, I love my Mac and my little Airport Network…….but this is ******’ me off! Thus my plea for advanced geekery review and assistance.
Talk to me!

If the Airport Admin Utility cannot automatically "see" your Base Station, you have a big clue as to the cause of your problems. On a private LAN, it should never be necessary to select "Other" and manually type in the Base Station's IP address.
The most likely cause for the Airport Admin Utility not being able to automatically "see" an Airport Base Station - is a firewall on the Mac that is blocking it. Any of the following are possible:
- you have installed non-Apple firewall software on the Mac
- you have installed so-called "internet protection" software on the Mac
- you have installed "internet monitoring" software on the Mac (like "Little Snitch")
- you have installed VPN client software on the Mac - and many of these applications install their own firewall
All this stuff needs to go, since it will cause all sorts of trouble with communication between a Base Station or Airport Express, and a Mac.
I'd also be very worried about what this "Cocktail" utility is really doing to your system.

Comm Channel and Adapters

Hi,
My Scenario is RFC-XI-JDBC. I created one Message Interface, synchronous, abstract, and did the Interface mapping.
I created sender comm channel, receiver comm channel. I configured Sender Adapter(RFC) and Receiver Adapter(JDBC).
I have a little confusion, do I need another two comm channels and another two sender(jdbc) and receiver(RFC) adapters.
Thanks for the help.

Hi Raj,
As your scenario says that you are making use of sync communication. Using the same sender and receiver channel the request and response comm is handled. While you create the outbound interface you check the option of msg interface type as sync.
So bottom line is you dont have to create two seperate channel to get the response from the JDBC adapter.
Hope this answers your question.
Regards,
Ajay

HT204291 I have my apple TV plugged into my Denon receiver. My receiver is setup with 3 speaker channels, one center, one left front and one right front. When I listen to music via Airplay, sound comes only from the center channel and right, nothing on

I have my apple TV plugged into my Denon receiver. My receiver is setup with 3 speaker channels, one center, one left front and one right front. When I listen to music via Airplay, sound comes only from the center channel and right, nothing on the left. When I watch Cable Television (not using the Apple TV), all 3 channels work fine so I know that the speaker connections are fine.

I had problems with streaming until I changed the WiFi channel that I was using. The original one conflicted with my neighbor. After that, MOST of my streaming problems vanished. Occasionally, a movie would pause for more buffering and I eventually ran an ethernet cable from the Apple TV to my Apple Extreme (to eliminate the Wifi). I have not had a single problem since then (except to repair the drywall after running the ethernet from one floor to another). :-)

Anyone signed up to BT Sports Channel via the Sky ...

I remember see a few posts from people who said they'd noticed a decrease in their Infinity DL speed after signing up to BT Sport via the Sky platform. How \ why that should be the case, I dont know but one or two people reckoned it was because of the demand likely to be put on the network if people view the sports channels via the net instead.
Have many people experienced this slow down after signing up or was it just an isolated coincidence?
Im interested in signing up for BT Sport channels via my Sky box but, dont want to experience a slow down of my Infinity as a consequence.
Thoughts?

curiousfellow wrote:
Have many people experienced this slow down after signing up or was it just an isolated coincidence?
Im interested in signing up for BT Sport channels via my Sky box but, dont want to experience a slow down of my Infinity as a consequence.
Thoughts?
I don't think there can be any connection... the BT SPort service starts 1st august anyway and will be Satellite fed, unless you use on demand catchup... (if that's what you were thinking).
But my speeds have not degraded at all since signup, they are still climbing upwards as I am in my 10 day settling in period (installed 30th May)
Be a first rate version of yourself, not a second rate version of someone else

HD package confusion - sports channels and Extreme HD

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