Headstart Help file generation

We're using designer 2.0.24.2.0 with headstart 5.0.2, I've generated an MSHELP file which runs fine standalone. But when I try and run it from a generated form I receive the message 'Type of Help system is unknown'.
I've traced the error and it's coming from a function get_help_type that's defined within the qms_core.pll supplied library. It appears that the global..qms$app_help_type has not been initialized/defined.
Can someone tell me where this global, should correctly be initialized or to the documentation that details where this global's created.
The preferences are all correct for the MSHELP help type both at application and module level.

Thanks - I've tried this and it solves the problem
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by Headstart Team:
Mike,
In your application library, in the qms$init_application procedure, you should have a line of code something like the following.
qms$application.set_help_file
('<help file name>','MSHELP');
It sounds like you are missing this line.
Also, you might consider upgrading to Designer 2.1.2 and Headstart 2.1.2.0.2. (Available for download from OTN). There are quite a few bugs fixed in the new versions.
Regards,
Lauri<HR></BLOCKQUOTE>
null

Similar Messages

Adobe Premiere Elements 7.0 hangs while exporting and during peak file generation.

I have Adobe Premiere Elements 7.0 (PRE7). I have a project which is using a single clip from a Mini-DV that was captured with Nero 8. Nero 8 was used because it was captured prior to installing PRE7. The file is 12GB and is on a USB disk drive because I don't have the space on my main hard drive (I have about 11GB free). My project doesn't do too much that's fancy. It merely uses about 20 minutes of the 60 minute Mini-DV captured AVI, and it uses simple transitions between each scene. I also have very simple titles at start and end. No themes or anything else.
I've seen two problems. 1) While editing the project, seemingly (but I'm not positive it's related) while the peek file was being generated, PRE7 would get into a state of using about 40% to 50% CPU, and it would not let me do anything else. The other problem, 2) While using "Share" to export the video to WMA for playback on PC (about 180MB estimated file size according to Adobe), the file is exported to about the last remaining 5 seconds, but then PRE7 goes into that mode of hanging with 40% to 50% CPU usage.
One time when it had this 50% CPU issue, I let it sit overnight, and the export was finished in the morning. The export that time was to a 90MB FLV for posting to the "web" according to the Share wizard. But when I was doing the above (issue #2), it went into the 50% CPU usage but didn't finish after waiting around 2 hours. Even if I were to let it sit that time, and it were to finish, it seems like something's wrong and that this is unacceptable.
When this happens, and PRE7 goes into 50% CPU utilization, there is no pacifier or percentage bar advancing. It usually happens near 100% finished. Only one time did it complete successfully after leaving it unattended at 90% complete for an extraordinary amount of time.
To recap:
C:\ hard drive ---> PRE7, my project.
E:\ USB drive ---> 12GB source AVI file and destination for export.
I saw elsewhere on this forum that someone imported a mini-dv captured AVI into Window Movie Maker and then exported it to Mini-DV from that app. This solved that person's problem with hanging during peak file creation. I had the 50% hang issue during peak file generation but I'm not sure it was related to peak file generation. A peak file was generated in a project which, when exported with share as mentioned above, still did the hang 50% CPU issue. Regardless, I will try the import/export/movemaker thing and report back but I've been trying enough things that I wanted to take a second to ask for assistance.
Does anyone have this issue, and is there a patch or fix?
I might be able to provide a user mode dump of the 50% CPU adobe process. There is some call stack information and I'm wondering if developers would want this info if they don't already have a solution/fix to this bug.
Thanks for any help.

I have some more info on the hang which I've been experiencing during export/share of a project which uses an AVI as its one main clip. Adobe Premiere Elements 7 (PRE7) appears to be hanging because it's looping endlessly in ImporterAVI.prm. I'm wondering if this info can be passed onto Adobe developers and/or if I can submit this information elsewhere for such processing. I also have a process dump file which might be helpful, not to mention the original project files.
I used Process Monitor to help analyze this situation, and prior to PRE7 getting into the endless loop, it appears to be reading from the AVI file little by little, and WMEncodingHelper.exe is writing out little by little to the destination file, both of which I would expect. When PRE7 gets to the end of the import/export, Process Monitor appears to show all the aforementioned disk activity ceasing. I see neither process reading or writing. This would be normal if the share/export procedure had completed. But PRE7 is not complete. It is hung and is operating at 50% CPU utilization.
Far below in this post are technical details which may be helpful to an Adobe developer determine why the importer could get into this endless loop. In those details, there is a jump instruction, "jb ImporterAVI!xImportEntry+0xf32", which will always jump if a particular compare always turns out a certain way. But in my review of the counters being compared, it never will get to a point of exiting. When I modify a flag (the carry flag) to be 0, the loop exits. When I did this, my export/share of my project completed successfully. So it was done, but for some reason, PRE7 was looping and looping in its AVI importor instead of completing the export (aka "Share").
I cannot say that this certainly indicates a bug with PRE7, but it seems to me that there's enough data for Adobe to be at least investigating this particular issue. I'm not the only person who has seen this as there was at least one other message describing the same problem which the user resolved by effectively re-creating the AVI file via a no-op import/export into and out of MovieMaker. My AVI also goes through MovieMaker, import/export, without a hitch.
In a sense, I view PRE7's "share" as essentially an import, processing of imported information (i.e., effects and transitions), and an export. It's an import of all clips into the project at the right times, a processing of all effects, and finally an export to a destination. I realize this is simplistic, but the point I'm making is I have a simple project with a single AVI, and it appears that the "import" portion of PRE7's Share option is choking on the only clip used by this project. I also don't have much but simple transitions and a beginning/ending title on the project, so I'm not thinking this use of PRE7 is much more than what I'm doing with MovieMaker when importing/exporting this AVI.
I fully agree that optimum hardware can be either required or critical for certain types of video editing, but PRE7 is a consumer program and I'm not using anything extensive about it and the symptoms are that PRE7 is looping on its import of a file other programs don't have a problem with. I already tried purchasing a 1TB external, which I'm glad I did, but I really think Adobe developers should look at this issue. There may be a problem with handling certain AVI clips used in a project when those clips come from certain sources. If there is an issue, perhaps it could warrant a fix that would make PRE7 more compatible with these other clips.
Does Adobe have a procedure for people to upload (or mail) projects and files to it so that they can troubleshoot why the importer gets into this state? I also mentioned earlier that I have a full user-mode dump of the process which may be of value to a dev. Can I submit this information anywhere?
Here are textual technical details:
Plug-in which loops: C:\Program Files\Adobe\Adobe Premiere Elements 7.0\Plug-ins\en_US\ImporterAVI.prm
The following are the instructions at the "bottom" of the loop which never ends. Below, I put "***" at the jump instruction I mentioned earler. If I force the carry flag to be 0 at that point, and the jump is skipped, the export completed successfully. Additionally, notice that [esp-0x1c] is 0x2000, and that both eax and edi are 0. When I see it loop, eax stays at 0 and never reaches 0x2000. I wonder if something about the AVI is causing values used by this importer to be such that it causes this endless loop, and if that's the case, and if such values are valid/good, I'm wondering if the importer can be fixed by being able to detect such values so as to not choke (if in fact it's an importer issue).
1239dda2 50 push eax
1239dda3 ffd1 call ecx
1239dda5 8b442424 mov eax,dword ptr [esp+24h]
1239dda9 015c2428 add dword ptr [esp+28h],ebx
1239ddad 03c7 add eax,edi
1239ddaf 83c410 add esp,10h
1239ddb2 3b44241c cmp eax,dword ptr [esp+1Ch]
1239ddb6 89442414 mov dword ptr [esp+14h],eax
; *** This is where it loops around and around.
1239ddba 0f82f2feffff jb ImporterAVI!xImportEntry+0xf32 (1239dcb2)
ImporterAVI!xImportEntry+0x1040:
1239ddc0 8b542420 mov edx,dword ptr [esp+20h]
1239ddc4 52 push edx
1239ddc5 e810d40000 call ImporterAVI!xImportEntry+0xe45a (123ab1da)
1239ddca 83c404 add esp,4
ImporterAVI!xImportEntry+0x104d:
1239ddcd 5f pop edi
1239ddce 5e pop esi
1239ddcf 5d pop ebp
1239ddd0 33c0 xor eax,eax
1239ddd2 5b pop ebx
1239ddd3 83c428 add esp,28h
1239ddd6 c3 ret
ChildEBP RetAddr Args to Child
WARNING: Stack unwind information not available. Following frames may be wrong.
3195d9b8 12387545 10590f9c 27c53e00 06b35ff6 ImporterAVI!xImportEntry+0x103a
3195d9ec 1239ea10 06b35ff6 00000000 27ad8a60 ImporterAVI+0x7545
3195da1c 1238aa31 06b3554b 00000000 7fdf0000 ImporterAVI!xImportEntry+0x1c90
00000000 00000000 00000000 00000000 00000000 ImporterAVI+0xaa31
[esp-1Ch]: 3195d9a0 00002000
eax=00000000 ebx=00000000 ecx=3195dbcc edx=00000000 esi=27ad8a60 edi=00000000
eip=1239ddba esp=3195d984 ebp=3c7ba50b iopl=0 nv up ei ng nz na pe cy
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000287
ImporterAVI!xImportEntry+0x103a:
1239ddba 0f82f2feffff jb ImporterAVI!xImportEntry+0xf32 (1239dcb2) [br=1]

How do I generate a Word document and a PDF from Help files?

Hi,
I am new to RoboHelp HTML, and am using version 8. I updated some Help files, and now I want to generate output. Here are my questions/ or the process I used:
To compile the help, I clicked Generate Primary Layout. Is this correct? I noticed that the date stamp on the xpj file has not changed. The date is still from many months ago. (Why is that? Should it show a recent update date?) However, the files that I updated do reflect the dates when I made the updates. These include art files, an hhp, and htm, js, ldb, pss, cpd files.
To generate a pdf, I clicked Generate PDF. I was not able to generate the PDF at first, but then, I enabled macros in Word 2007 (Trust Center Settings > Enable all macros...and clicked the checkbox, Trust access to the VBA project object model), and clicked Generate PDF. At the end of the generation, I got this error in Word: Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience. The info you were working on might be lost. Word can try to recover it for you. I closed the dialog and Word generated several blank documents. Microsoft Office Diagnostics was run and found one problem and corrected it. Despite the error message, a pdf was generated. (If you could give me any insight on why I got the error messages, that could be helpful to know).
How do I generate a Word document?
Thank you!
Erin

Welcome to our community
Note that RoboHelp is capable of creating a variety of layouts. WebHelp, FlashHelp, AIR Help, Microsoft HTML Help, JavaHelp, Oracle Help, ePub and more.
Any of these layouts may be nominated as the Primary layout. So when you generate the Primary layout, you get whatever has been configured as the Primary layout.
Only certain actions will result in a change to the .XPJ file. The actions are indicative of major changes to the project. So I wouldn't fret the fact that the date time stamp wasn't updated.
Indeed the Printed Documentation Single Source Layout recipe is what you use to create PDF. Generally what happens is that RoboHelp creates a Microsoft Word document as an intermediate file type, then creates the PDF from that. As you might imagine, there are a host of things that can go wrong during the process. I might suggest that you first get a Word document to generate cleanly. Then once you do that, focus on PDF. I know that I typically gen a Word document and stop there. I just open Word and use Word to create the PDF.
If you look at the properties for the Printed Documentation Single Source Layout recipe (View > Pods > Single Source Layouts then right-click the Printed Documentation layout and choose Properties) you will see that PDF, Word or both are options at the top of the dialog.
Hopefully that gives you a nudge in the right direction.
My fellow Adobe Community Expert Peter Grainge has excellent info on Printed Documentation on his site at Grainge.org. Click the link below for that.
Click here to visit Peter's site
Cheers... Rick
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Has anybody done anything with CSS generation at run-time and can offer some direction for me - maybe some online documentation or even a third-party API for CSS file generation.
Thanks!
Tonya

Thanks,
I guess I was just looking for best practices on generating a file at runtime for immediate use like that. I would really like to have an existing CSS that just has some size and color properties with a value that is indicated by some kind of keyword... i.e.
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color: $fontColor;
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I was hoping something was out there already that can do that kind of keyword replace at runtime for any generic file - not necessarily CSS in particular. And I could just create some kind of XML mapping for that replacement.
I suppose it shouldn't be too hard to have a regular expression replace on a file, but every minute I can save if it's been done already really helps right now.
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Hi Bill,
I have attached screen captures of gspot with AVI's captured with WMM and corel, look like they both import as type I avi's.
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Key help trigger not displaying help file

We're using designer 2.0.24.2.0 with headstart 5.0.2, I've created a number of help files for different modules, when you run one of the forms and press the help key, the help file is displayed. If you do it a second time, the help file is not displayed, if you use the ? off the toolbar the help file is displayed.
I've had a quick look at the core library and there is a package body QMS$HELP which was modified on, with the comments :-
05-10-1998 S. Davelaar chk_help_mode, invoke_context_help,
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Hi ALL,
I am doing FTP file transfer in shell script and able to FTP the files in to corresponding directory , But when i am trying to check the FTP status through the log files then its giving problem . please check the below code.
for file in $FILENAME1
do
echo "FTP File......$file"
echo 'FTP the file to AR1 down stream system'
ret_val=`ftp -n> $file.log <<E
#ret_val=`ftp -n << !
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user $ar1_uname $ar1_pwd
hash
verbose
cd /var/tmp
put $file
bye
E`
if [ -f $DATA_OUT/$file.log ]
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Thanks for ur reply
Actually i did a mistake in the code i wrote the following piece of code below
ret_val=`ftp -n> $file.log <<E
#ret_val=`ftp -n << !
so after the tilde symbol it as again taking the '# ' as a special character so it was giving error, so i removed the second line now its working fine.

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I have generated a help-file for a form and the file is fine.
The Content_id is set, and I have generated the form again.
I4ve set the help preference to HTML, and the code for the key help is added as follows:
BEGIN
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EXCEPTION
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It doesn4t go to the exeption and seems to pass the message after the call to CALL_HTML_HELP. I have checked that the QMSLIB65 is attached before the OFGHLP lib and that is so!
I don4t have a clue as to what I4m doing wrong. Are there other preferences to be set, or are you not able to call the HTML from the network drive. Or should I set a different path or no path at all??
Thanks fo anyone who takes the time to try and help me!
Martijn!

Martijn,
Try setting the help preference to MS help instead of HTML help. I know this is counter-intuitive. :-)
Headstart forms do not use the native HTML help generated by designer, because this help relies on querying the help information from a database table. Rather, we override the CGHP$CALL_MS_HELP procedure to display the html help document.
You can look at the headstart demo application to see how this is done.
Regards,
Lauri

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Hi,
I'd like to automate PCB layer printing and all fab file generation. I'd love to see something like this built unto UB, but I'm assuming I'll need to use some kind of a macro recorder for this. I can get AutoIt for free.
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I took an easy solution and created a help system for a large Java application using the Microsoft HTML Help Workshop as the IDE. The Help System does exactly what the client wants, but when I tried to integrate it into the application I ran into a brick wall.
I wrote a very small Java app to see if I could execute the compiled help file (RAS_Help.chm) under the simplest circumstances. The code, which runs fine under VJ++ throws the following exception when run from Eclipse
e: java.io.IOException: CreateProcess: RAS_Help.chm error=193
* Created on Mar 20, 2004
* To change the template for this generated file go to
* Window>Preferences>Java>Code Generation>Code and Comments
package pkgTesting;
import java.io.*;
* @author Owner
* To change the template for this generated type comment go to
* Window>Preferences>Java>Code Generation>Code and Comments
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I assume the problem is in launching .chm files, since if I change the program I want to execute from the RAS_Help.chm file to the Windows Solitare game (sol.exe) the program works like a charm with no errors thrown.
Can anyone give me some guidence on this? If it is impossible to run the HTML Help file I created, I'd be ammenable to redoing it in some other package, if that would guarentee my being able to use it in the client's large application.

Try this;-*/class OpenBrowser{
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Hi,
we are working on a solution to automate( ABAP stack only ) clone / similar system copy from AB7 to AB3 using EMC storage split mirror .
We are using brdb6brt to relocatedb .
with some edits relocate config file is working fine . How ever , we need to automate this file Generation in the part of solution, since there could be many DB2 partitions at source system exists.
in order to keep old containers of DB2 source ,
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(STR_<A>1 needs to replaced with STR_<A>2
STR_A1="AB7/"
STR_A2="AB3/"
STR_B1="AB7,AB7"
STR_B2="AB7,AB3"
STR_C1=db2ab7,db2ab7
STR_C2=db2ab7,db2ab3
My question How we can make this to work , (which is failing or not working now ?)
STR_A1="AB7/"
STR_A2="AB3/"
STR_B1="AB7,AB7"
STR_B2="AB7,AB3"
STR_C1=db2ab7,db2ab7
STR_C2=db2ab7,db2ab3
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the problem is "brdb6brt" interpreting "," as end of search replace ,
though it is part of string in our case .
Any help is appreciated.
Thanks,
Vasu Bollepalli
SAP Center of Excellence
EMC Global Solutions
42 South Street
Hopkinton, MA 01748-9103

Hi,
you should know, that brdb6brt does only replace certain
locations inside the generated script when you use the
-replace option
e.g.
INSTANCE=db2y8d,db2y9d
DB_NAME=Y8D,Y9D
NODENUM=0
this replacement can simply be got with -replace Y8D=Y9D, db2y8d=db2y9d
So I am not sure if you need that "AB7,AB7","AB7,AB3" replacement. This does not work according to - as you say correctly - string interpretation of brdb6brt
Can you try the more simple one, maybe that also works for you.
kind regards
Thomas Matthä

Crash on search function for HTML Help file (.chm) when connected to a Visual C++ application

Crash on search function for HTML Help file (.chm) when
connected to a Visual C++ application
I use the RH_ShowHelp API command to connect a HTML Help file
(.chm file generated by RoboHelp Word X 5) to my Visual C++
application. My application is able to call up this HTML help file
in context-sensitive mode and everything is working great in the
Contents and Index panels EXCEPT when I click on List Topics (after
I enter a KEYWORD for search) in the Search panel.
I got an error that said “Unhandled exception in
xxxx.exe.(HHCTRL.OCX):0xC00000FD: Stack overflow”
I am able to execute this .chm file by itself and the search
function works well in this case. I am using HHActiveX.dll that is
created on 2/23/04. Is this the correct version?? Any advice what
to do here??

Hi agschin and welcome to the RH forums. The hhactivex.dll
file is not used by the search function so you can rule that our.
Have you tried recompiling and seeing if the problem still happens?
You can also start the Bug Hunter feature in RH - View > Output
View and then select the Bug Hunter button - and see if that throws
up any clues.

Help, File wont open

I have a file that won't open, "Flash can not parse this document." any suggestions?

Thanks for all of the assistance....always learning something new! You have been a terrific source and I appreciate all of the time and responses to my questions.
Have a great day!!!!!
>>> kglad <[email protected]> 4/23/2013 4:56 PM >>>
Re: Help, File wont open created by kglad ( http://forums.adobe.com/people/kglad ) in Flash Pro - General - View the full discussion ( http://forums.adobe.com/message/5262225#5262225 )
you're welcome.
p.s. there's one more thing he can try. if he has a working swf, he can trying decompiling it to get a working fla or, even if that fails, he will be able to get a non-corrupt fla whose assets can be extracted.
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Error message when I try to open the "help" files.

When I try to open the help files in Elements Photoshop 10, I get the following error message in a pop up box. At the top, the box is labeled "Adobe AIR" The message: "Application descriptor could not be found for this application. Try re-installing or contacting the publisher for assistance."
I have completely uninstalled and reinstalled both my Elements programs as well as adobe air, and have updated everything that I can think of and a few more things, and still get the same message. Since I am one who often uses help files, I'd appreciate any help with this.
Thank you.
TwoCollieTom

You can directly download the help files from this location http://helpx.adobe.com/photoshop-elements/archive.html

How can I open help file (HTML or .chm) from Java Web Start (new to JAVA)

Hi All,
Im trying to open the help file of my application.
When trying to access the help file from the GUI (pressing F1 for launching the help file), I'm geting the an error, something like:
"Can't show help URL: jar:file:C:\Documents and Settings\%USER%\Application Data\Sun\Java\Deployment\javaws\cache\http\Dlocalhost\P7001\DMwebstart\RMjar-name!/com/resources/helpFiles/MyHelpFile.html"
It seems that the file which is packed in a jar, was downloaded to the Java Web Start cache directory:
C:\Documents and Settings\%USER%\Application Data\Sun\Java\Deployment\javaws\cache\http\Dlocalhost\P7001\DMwebstart
The code which is activated when launching the help file is:
try
            ResourceBundle resourceBundle = DoubleResourceBundle.getBundle("Resource", "ResourceImpl");
            RuntimeUtil.launchFile(new File(resourceBundle.getString("help.file")));
        } catch (IOException e)
            // TODO Auto-generated catch block
            e.printStackTrace();
        }where the property "help.file" is in some property file in the resource bundle named "Resource", and looks like this :
help.file="com/trax/docs/help/global/MyHelpFile.html"
The function "RuntimeUtil.launchFile" knows how to launch any file in its default application, and indeed it does launches the html, when giving it an absolute path to the file on my PC, as "C:\Helpfiles\MyHelpFile.html" as such:
RuntimeUtil.launchFile("C:\Helpfiles\MyHelpFile.html");My question is :
The application is going to be deployed on a Customer PC. How can I access the html file from the code, with a relative path and not its absolute path on the customer pc, which I can't know?
I found these restrictions regarding web start:
(copied from "http://rachel.sourceforge.net/"):
*Rule 1: Java Archives only. No loose files.* All your resources have to be packaged in Java Archives (jar) if you want to have
them delivered to the user's machine and kept up-to-date automatically by Java Web Start.
*Rule 2: No file paths.* You can't use absolute or relative file paths to locate your
jars holding your resources (e.g. <code>jar:file:///c:/java/jws/.cache/resources.jar</code>).
Absolute file paths won't work because you never know where Java Web Start
will put your jar on the user's machine. Relative file paths won't work because Java Web Start
mangles the names of your jars (e.g. <code>venus.jar</code> becomes <code>RMvenus.jar</code>)
and every JNLP client implementation has the right to mangle your names
in a different way and you, therefore, can't predict the name with
which your jar will be rechristend and end up on the user's machine in
the application cache.Seems complex or impossible, to perform a simple task like opening a file.
Please advise (I'm new to Java and Web Start).
BTW, I'm working with IntelliJ IDEA 5.0.
Thanks,
Zedik.
{font:Tahoma}{size:26pt}
{size}{font}

the follwing method i have used to open html file ...
so to access html file i am shipping resources folder with jar file ..
private void openHtmlPages(String pageName) {
     String cmd[] = new String[2];
     String browser = null;
     File file = null;
     if(System.getProperty("os.name").indexOf("Linux")>-1) {
          file = new File("/usr/bin/mozilla");
          if(!file.exists() ) {
          }else     {
               browser = "mozilla";
     }else {
          browser = "<path of iexplore>";
     cmd[0] = browser;
     File files = new File("");
     String metaData = "/resources/Help/Files/"+pageName+".html"; // folder inside jar file
     java.net.URL url = this.getClass().getResource(metaData);
     String fileName = url.getFile();
     fileName = fileName.replaceAll("file:/","");
     fileName = fileName.replaceAll("%2520"," ");
     fileName = fileName.replaceAll("%20"," ");
     fileName = fileName.replaceAll("jarfilename.jar!"," ").trim();
     cmd[1] = fileName;
     try{
          Process p = Runtime.getRuntime().exec(cmd);
     }catch(java.io.IOException io){
               //Ignore
can anyone give me the solution..???
Regards
Ganesan S

Headstart Help file generation

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