Heart beat could not open connection, error code 110

Question

Hi, where can I find error codes for NFR and NSM?
I have problems with some agents connecting to the engine:
2/17/2010 16:02:55 EngineInterface: Heart beat could not open connection, error code 110
Both engine and agent runs on the same server (10.236.19.147):
AgentNCP Service Config
Host Address: 10.236.19.147
Service Ports: HTTPS: 3037 HTTP: 0
Data Path: /var/opt/novell/filereporter/agentncp
Debug Logging: Enabled
Heartbeat: 60 seconds
Engine Address: 10.239.19.147:3035
Use SSL: Yes
Alternate Hostname: huanovellfs1
Engine Service Config
Host Address: 10.236.19.147
Service Ports
Client HTTPS: 3033 HTTP: 0
Agent HTTPS: 3035 HTTP: 0
Data Path: /var/opt/novell/filereporter/engine
Debug Logging: Enabled
Heartbeat: 60 seconds
DSI Address: 10.236.19.89:8009
Use SSL: Yes
Scans per Volume: 2
Another OES2 server connects fine to the engine, butI have a Netware agent, which also fails to connect:
Feb 17, 2010 4:08:11 PM SR Interface: Heart beat could not open connection.
NFR is 1.0.0
Thanks for any input.
Istvan

Answer 1

Hi Istvan! Sorry for the delay in our response! we are in the process
of building a list of error codes for everyone! in the meantime the 110
means the following:
// Couldn't create a new network interface
#define CC_STATUS_CCS_CANT_CREATE 110
Is this an NSM integration installation?
Also, remove the alternate hostname.
If you don't mind, let's move this support issue to
filereporter"@"novell.com!
Thank you!
icseke wrote:
> Hi, where can I find error codes for NFR and NSM?
>
> I have problems with some agents connecting to the engine:
>
> 2/17/2010 16:02:55 EngineInterface: Heart beat could not open
> connection, error code 110
>
> Both engine and agent runs on the same server (10.236.19.147):
>
>
> AgentNCP Service Config
> ------------------------------------------------------------------------------
> Host Address: 10.236.19.147
> Service Ports: HTTPS: 3037 HTTP: 0
>
> Data Path: /var/opt/novell/filereporter/agentncp
> Debug Logging: Enabled
> Heartbeat: 60 seconds
> Engine Address: 10.239.19.147:3035
> Use SSL: Yes
> Alternate Hostname: huanovellfs1
>
> Engine Service Config
> ------------------------------------------------------------------------------
> Host Address: 10.236.19.147
> Service Ports
> Client HTTPS: 3033 HTTP: 0
> Agent HTTPS: 3035 HTTP: 0
>
> Data Path: /var/opt/novell/filereporter/engine
> Debug Logging: Enabled
> Heartbeat: 60 seconds
> DSI Address: 10.236.19.89:8009
> Use SSL: Yes
> Scans per Volume: 2
>
> Another OES2 server connects fine to the engine, butI have a Netware
> agent, which also fails to connect:
>
> Feb 17, 2010 4:08:11 PM SR Interface: Heart beat could not open
> connection.
>
> NFR is 1.0.0
>
> Thanks for any input.
>
> Istvan
>
>