Hello everybody, I have the following problem: my apple id was desabled for security reason and I have to reset my password to enable the account again, but when I try to do this, using the e-mail, I've never received such e-mail. When I chose to do
Hello everybody, I have the following problem: my apple id was desabled for security reason and I have to reset my password to enable the account again, but when I try to do this, using the e-mail, I've never received such e-mail. When I chose to do this by the security answers, it's not work again, because does not accept my birth date. Can you please somebody help with this issue? Thanks in advance
If you have a rescue email address on your account then you've checked the inbox and spam folder on that account as well, and you've tried requesting the email again ? If you still can't find it then try contacting Support in your country and see if they can reset it for you.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
Similar Messages
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hello .. i own i cloud account but i have a problem, because i need to change my security questions, and i want to reset from email, But rescue email is different from my alternate email, because it's my 1st usage for my credit and i can't accomplish it without using the secret question ..please help
Hello, yehyakov.
Thank you for visiting Apple Support Communities.
I understand that you want to reset your security questions for your iCloud account. Here is an article that will provide multiple options to help you with this.
If you forgot the answers to your Apple ID security questions
http://support.apple.com/en-us/HT201485
Cheers,
Jason H. -
I reset a Linksys extender, when I try to navigate Safari using The Linksys network, a Box askin for username And password pops out. What is this about?
Ask Linksys. If you reset the extender it presumably lost the username and password it was supposed to service. I'd just supply the name and password and move on.
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Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple times for the last 3 days but no change... Any ideas?
Michelmolder please try utilizing a different web browser. If you continue to experience difficulties then I would recommend reviewing Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Photoshop and Lightroom directly through the Creative Cloud Desktop application.
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While installing the latest iTunes version I get the following msg:"Service Apple Mobile Device failed to start.Verify that you have sufficient privileges to start system services. I already tried it from the installer Running it as Administrator and still get the same message. I click "ignore" and finish the installation but when I try to open it I get this "Runtime Error! R6034 An application has made an attempt to load the C runtime library incorrectly." I already uninstalled iTunes and all other applications involved and re-installed itunes from the itunes site and the problem persists. Please help!
Solving MSVCR80 issue and Windows iTunes install issues.
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I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I think the lock screen on my ipad takes pictures for security reasons,How do I access this?
If the pictures aren't in Photos it's not taking pictures. Didn't you ask this question two hours ago ?
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hi, i have problem with my phone in my country. actually i was change my iphone4 in your apple store at newcastle for some reason and i came back to my country and my phone is lock. my imei no. *********** and my serial no.C7*******PMW.
<Edited by Host>We are NOT Apple this a user to uaser community forum no Apple Staff Read or respond
If the original iPhone was locked to a UK Carrier then the replacement will also locked to that UK Carrier -
My account asks me to change my password every week for no reason and i have different security questions for the same account
Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Try changing the security on the router. Start with no securty as a test.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I used to have the @apple.com apple ID. Everything was working fine, but then one day I entered my password and it was incorrect. I tried to reset it but nothing was working. Then I tried to "forgot my Apple ID" on iForgot and found that it was automatically changed to @mac.com. I entered my Apple ID and Password but then it gave me "your Apple ID is locked for security reasons". I tried resetting my password but I don't think I had put any recovery email and apparently I entered a wrong Date of Birth.
What should I do to re-access my Apple ID?
Many thanks!Thank you randers4,
I just got off the phone with apple.
I have to call 800-MY-APPLE and try to verify my Apple ID using my old password and a serial number from a device on which I used my Apple ID. Oh and @apple.com never existed, I have no idea how it got on my phone :|
Hope it works -
my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.
CALL
1-800-MY-APPLE (1-800-692-7753) let them know and they will helo you enable the account. even if you change the password 50 times the account will stay disable till you call them
good luck -
i could not update my apps on my phone this morning,it told me my account was locked for security reasons ??to vist iforgot and reset my account and its looking for all my details again ,i have credit in my account,can you help
Apple ID- "This Apple ID has been disabled for security reasons" alert appears
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i have a problen on my apple id, i forgot my security question and i try to re-send it to my Emil but i got nothing i look at everywhere on junk, and pop but also nothing !! what i have to do ?
Having an Apple TV has absolutely nothing to do with the iPhone or syncing issues with an iPhone.
How much free space is on the iPhone. What does it actually say in iTunes on the Summary tab?
What is selected to sync?
Have you tried selecting a single song or album to sync? If so, does that sync? -
My iPad shuts down for no reason and I have to reboot a few times to get it back on
My iPad will just shut down for no reason and I have to reboot a few times to get it back up and running
Not normal. Take it to an Apple Store for evaluation.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
Cheers, Tom -
It is probably something to do with the fact that I am in the Philippines, but what am I supposed to do? According to the support options I have to pay to open a support ticket. My account was not verified when it was disabled and I think I might be in some sort of deadlock in which the password reset won't work because I'm not verified, and the verification won't work because I can't log in.
I've never bought a single Apple product before and this has got to be the worst intro I could have imagined!Solved.
After about an hour on the phone with US support (who were very helpful I must say) it turns out that if you do not have an iTunes account with credit card information and a billing address, you are very much more likely to get your AppleId account disabled "for security reasons". This begs the question of course as to whose security we are talking about here! But there you go. If you are an Apple first-timer, get an iTunes account, fill in all your details, and you should be alright.
Thanks for everyone's suggestions.
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