Hello i can purchase the apps i bought from app store, Hello i can purchase the apps i bought from app store, Hello i can purchase the apps i bought from app store
Hi. I cant purchase apps on app store, my credit card is working but itunes' keep rejecting my card
Accepted forms of payment > http://support.apple.com/kb/HT5552
Idylleidylle wrote:
Hi. I cant purchase apps on app store, my credit card is working but itunes' keep rejecting my card
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
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I can only purchase in the US app store however I live in the UAE, the problem is I bought an iTunes gift card quite while ago and to use that I had to have an Apple ID in the US app store, so I changed my region to the United States but now I have $0.76 in my account and it doesn't let me to change my region before using that amount of credit and there is no any app which costs $0.76 and I want to change back my region to the United Arab Emirates.
Please help me!Click here and ask the iTunes Store staff to zero your account balance.
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Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx
you may delete this discussion. I fixed the issue
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Upgraded to Lion via the App store download. After reading many posts, it seems that I can load Lion on my other imacs. However, when I sign into the store and check my downloads, Lion is not there. Don't want to purchase more software If I don't have to. Any Suggestions?
5Imacuser wrote:
Upgraded to Lion via the App store download. After reading many posts, it seems that I can load Lion on my other imacs. However, when I sign into the store and check my downloads, Lion is not there. Don't want to purchase more software If I don't have to. Any Suggestions?
On your other Macs, Open ->App Store and Sign in with the same Apple ID and you should be able to d/l from the Purchases Tab -
hello, i have recently purchased an ipod touch.i am having trouble with apps. i have bought apps off itunes but it wont appear on my ipod. i have synced the ipod with the computer multiple times but still no luck. i think it has something to do with my settings but i am not sure.please any helpwill be very much appreciated.thank you
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I would like to purchase an app but it requires an operating system of OS X 10.7.3 or later and I only have 10.6.8 What do I need to do? Can I get that on my MacBook?
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion — System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
I bought Guerrilla Bob HD for iPad and download was cancelled and said" please connect to Wifi connection for downloads 50MB over". I can't find the purchased app in my app store
SkyDaughter29 wrote:
My current situation: I have soooo many texts on my iphone and I haven't deleted many because I need the information contained in them for future reference and for legal purposes. I would really like to find a means and way to save them other than on the phone itself. I've done searches for various apps yet I'm not finding what I think I would need. It appears Apple does not sync the texts between the iphone and my MacBook Pro.
Try the computer apps PhoneView (Mac) or TouchCopy (Mac & PC):
http://www.ecamm.com/mac/phoneview/
http://www.wideanglesoftware.com/touchcopy/index.php
Best of luck. -
Until this gets resolved we can't access iPhoto or my iPhoto library. Unfortunately didn't back up my photos before we "upgraded" to Yosmite. Any ideas?
You need to update the information regarding what Mac this is and what version of OS X you're running.
You show a PB G4, which won't run the Mac App Store. -
Any suggestions?
Hi Swolfie1!
I have an article here that can help you troubleshoot this issue a little further:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
When I open my apple store on the purchased items I can't see any of the apps I bought or downloaded
Why can't I see the apps but if I click randomly on the screen I can go into one of the apps? I tried closing the iPad completely and then reopeing it it didn't work any advice on how to fix it?
It is nothing that you are doing wrong. It is not working right now and it has been broken for about 4 days now. Look at some of the other discussions on this forum about the very same issue. There have been a number of discussions about this in the last few days. We have to wait until Apple fixes it.
https://discussions.apple.com/message/19164640#19164640
https://discussions.apple.com/message/19164490#19164490
https://discussions.apple.com/message/19164201#19164201
https://discussions.apple.com/thread/4170403 -
Help
Your post says "iPad". Does that mean you have an original iPad? Is the iPad running something older than iOS 6? (If it's an original iPad, it must be running something older).
The chances are the game expects you to be running at least iOS 6 on your iPad, and that is why it is not syncing. -
ok so we bought an ipod touch for my daughter and when she connected it to the computer after she downloaded itunes, she was asked if it was her ipod or a new one, so she clicked on her ipod and lost all her recent pics plus is unable to locate the app store on her safari on her ipod touch. any suggestions as to what went wrong or what should be done ? should we restore or what?
much appreciated if there is anyone else who had this happen to them.- The iPod got erased since it sounds iTunes identified that the iPod has been synced with another computer and she said yes to making this computer her syncing computer. It could also she restored the iPod from the backup of another iPod, iPhone or iPad that was in iTunes. If in iTunes you go to Preferences>Devices is there a backup listed for her iPod with a date/time when she first connected the iPod to the computer. If so then restore the iPod from that backup.
iOS: How to back up
Note synced media like apps and music are not included in the backup,
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Regarding the App store. The App store is not in Safari. It is a separate app. Also, could the Apple store be hidden by Restrictions? Settings>General>Restrictions. Further, can you find the App store via the Spotlight search on the iPod? -
Need help please I just bought this iPad today and I factory reset it and then I plugged into my laptop and downloaded the latest software I went and purchased a app store card and a iTunes card but when I try to download apps it won't let me if anyone can help with this problem it would be greatly appreciated. Thanks in advance. Antawn
Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen -
Hello,
I was wondering if I could add my existing, licensed apps to the list of app 'Purchases' that I have on the Mac App Store.
The reason for this is that I recently suffered the inevitable hard disk failure and I had to rebuild my MacBook Pro from scratch (with the help of Time Machine and Migration Assistant, etc.). As usual, I hadn't really maintained my MBP for quite a while and things sort of got away from me, in terms of data, apps, preferences, permissions, users (my personal account, my wife's account, my old work account...), etc.
So I wanted to rebuild my MBP on a clean slate. I like having the ability to quickly download and install just the right apps that I "really" need from MAS safe in the knowledge that:
they are there (assuming they're still available through MAS) with a full description of what they do and when I bought them, etc.
they are going to be in the most up-to-date version,
I'll be able to download and install them cleanly with no corruption from years of multiple user preference changes and permissions, etc.
that they will be managed and maintained (updated) through the same mechanism,
so much more.
The benefits of having apps from MAS are easy to see when compared to going through my downloads folder and emails looking for the latest installers, working out what they're for in the first place, finding the license key in some forgotten e-mail, etc.
I am aware that I can build a clean machine and then restore just the right apps in their most up-to-date version as I had them on my backups. The one thing to say about that is that the apps may have been used and abused once too many times and their preferences, etc. may not be in the most desirable form. It's just not as elegant as the MAS solution.
I realise that not all apps, app versions, or app vendors, are available through MAS. But I still have a fair few apps currently available on MAS that were bought prior to the existence of MAS, prior to them becoming available on MAS, or were bought directly for some other reason (by mistake).
So I wondered if there was any way I could convert my legitimate licenses from simply a direct purchase to one through MAS and have those apps listed under my 'Purchases' list. It would reduce the amount of work I'd have to do, not only to rebuild my machine but also to maintain it.
I cannot find any reference or way of having this work the way I would like it to. But I was hoping that some Apple guru would enlighten me.
I have thought about the possible mechanisms something like this would need to work and I must admit I see some not insurmountable issues (not as much technical as legal or possibly logistical). I realise that MAS is a service in its own right and as such has its own Terms, Conditions and Licensing that may not be compatible with the licenses that I already have. I also realise that when I purchase an app from MAS that I'm paying for the entire service including updates and use on multiple machines that I may own, etc. Obviously I do not want to pay the full purchase cost again for the same app twice, but I am willing to pay a small conversion/upgrade fee to have it managed as part of my 'Purchases' on MAS. Think of it in the same terms as iTunes works. I can purchase music, etc. but I can also add my own CD collection and have it managed by iTunes and store it in the cloud should anything go wrong with my local machine, etc.
So if this is currently not possible, then for the Apple MAS product managers out there, consider this as a suggestion/feedback. I'd be happy to discuss my thoughts in more detail about not only how to achieve this for now but also for the future when you may add existing applications to MAS that people may have previously bought direct and would like to have managed through MAS going forward. The benefits to the users are hopefully clear, but from Apple's perspective I hope that you can see the advantages too, commercially, etc.
PS: I apologise for the wordiness of my query and overuse of 'etc.', etc.Can I add my existing, licensed apps to my list of 'Purchases' on the Mac App Store so I don't have to buy them twice?
No. Only apps purchased from the App Store can be re downloaded for free including updates.
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