Hello. I'm Taleh Gahramanov from Baku, Azerbaijan. On June 1, 2013 in your Baku-Azerbaijan branch "Alma Store", I bought on a credit  iMac  (27"/3.2QC/2x4GB/1TB/GTX675MX-1GB/WLMKB) for 2.149 AZN with a period of one year guarantee on the behalf of my frie

Hello. I'm Taleh Gahramanov from Baku, Azerbaijan. On June 1, 2013 in your Baku-Azerbaijan branch "Alma Store", I bought on a credit  iMac  (27"/3.2QC/2x4GB/1TB/GTX675MX-1GB/WLMKB) for 2.149 AZN with a period of one year guarantee on the behalf of my friend Asgar Imamverdiev. But a week later I noticed some problems in the screen of computer and I went to Alma Store for asking about this problem. I was told that this problem happens in all computers. Afterwards the same problem happened again. I took the computer to Apple technical service in Baku and I was told that there's a serious problem in the display. Showing my one year guarantee, I required a new computer. But I was told the following: "Wait, we'll order a detail, it will arrive in a month. So we'll repair the problematic part and will let you know. If you wish, take a computer till the arrival of spare part. When the part arrives, we'll let you know." I don't want a repaired computer. Besides, if I wait for a month, my work will be delayed. For that reason, I ask you to susbstitude my problematic computer with a new one. In advance thanks! Computer (1P) Part No.    MD096RS/A (S) Serial No.   C0*********NCW Model No.    A1419
<Edited by Host>

Hello Taleh,
Wer're just other users here trying to help other users, you'll have to contact Apple, maybe calmly ask to speak to a Customer representative, & see if they can help you.
Good luck & wishes.

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    <Edited by Host>

  • HT5361 Talo

    <edited by host>  Hello.  I'm Taleh Gahramanov from Baku, Azerbaijan. On June 1, 2013 in your Baku-Azerbaijan branch "Alma Store", I bought on a credit  iMac  (27"/3.2QC/2x4GB/1TB/GTX675MX-1GB/WLMKB) for 2.149 AZN with a period of one year guarantee on the behalf of my friend Asgar Imamverdiev. But a week later I noticed some problems in the screen of computer and I went to Alma Store for asking about this problem. I was told that this problem happens in all computers. Afterwards the same problem happened again. I took the computer to Apple technical service in Baku and I was told that there's a serious problem in the display.   Showing my one year guarantee, I required a new computer. But I was told the following: "Wait, we'll order a detail, it will arrive in a month. So we'll repair the problematic part and will let you know. If you wish, take a computer till the arrival of spare part. When the part arrives, we'll let you know."   I don't want a repaired computer. Besides, if I wait for a month, my work will be delayed. For that reason, I ask you to susbstitude my problematic computer with a new one.  In advance thanks!  Computer (1P) Part No.    MD096RS/A (S) Serial No.  <edited by host> Model No.    A1419

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