Help center window shows "selected topic is currently unavailable"?

when i open help center, it shows the safari or mountain lion intro page but none of the articles download.
it says " selected topic is currently unavailable" my internet is connected and works for everything but the help window, please HELP!

I recommend persistence. It does that for me quite often as well, but the second or third attempts work.

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Upon upgrading iPhoto, iPhoto Help no longer works. It gives the error message: "The selected topic is currently unavailable. To see all iPhoto Help, you must be connected to the Internet." Help!?

Upon upgrading iPhoto, iPhoto Help no longer works. It gives the error message: "The selected topic is currently unavailable. To see all iPhoto Help, you must be connected to the Internet." I am obviously connected to the internet since you are reading this.
I tried upgrading permissions but it did not help!? Can anyone tell me what is wrong? Thanks

Try
Reboot the computer, see if that fixes it.
Then try:
Backup your files off the computer (not TimeMachine) and disconnect
Hold c boot off the 10.6 disk and simply reinstalling OS X
Log in and update to 10.6.8
c boot off the 10.6 disk again and use Disk Utility >Repair Disk
reboot and all should be fine, except some third party programs that install kext files, those will have to be reinstalled from fresh sources.

"The selected topic is currently unavailable"

Why do I always get the following message when using Help in iPhoto, when in fact I am connected to the internet.
The selected topic is currently unavailable.
To see all iPhoto Help, you must be connected to the Internet.

I get it all the time - my mac mini came pre installed with mountain lion and it's never worked- i've tried everything - and now i've given up.
Tbh you can get better help from the forums on the net and various help pages over the net
Maybe they should just forget the help viewer thing entirely ?

My Help Viewer doesn't work properly-The selected topic is currently unavailable Make sure you're connected to the Internet. For help connecting, choose Apple menu System Preferences, click Network, and click "Assist me." If you're connected to the Inte

Sometimes just closing and reopening the Help window will clear up the problem. If it doesn't, log out or restart the computer and try again. Otherwise, you may need to delete the Help cache.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
~/Library/Caches/com.apple.helpd
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A Finder window should open with a folder selected. Move the selected folder to the Trash. Log out, log back in, and test. Help pages will be slow to load at first.
If that doesn't work, the problem may be caused by network conditions. It may go away by itself, though I can't say how long you should wait.
A persistent failure to load help data has been reported as an issue with satellite networks. Test on a different network, if possible. I've also seen at least one report that Photo Stream in iCloud can mysteriously interfere with Help. I'm not sure whether that's true, but try disabling Photo Stream, if applicable.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

"The selected topic is currently unavailable"in iPhoto help

I get the message in quotes on everything when I selet Help from an application menu. I get a menu of help items but when I select an item from that menu, I get the message. I have gone to that same menu in another way(I don't remember how I got there. Maybe from 1to1) and the selection works. HOw can I overcome this?

I get it all the time - my mac mini came pre installed with mountain lion and it's never worked- i've tried everything - and now i've given up.
Tbh you can get better help from the forums on the net and various help pages over the net
Maybe they should just forget the help viewer thing entirely ?

"Help" menu always says "The current topic is currently unavailable. Make sure you are connected to the internet. I am connected to the internet.

"Help" menu always says: "The current topic is currently unavailable." " Make sure you are
connected to the internet." I am connected to the internet.

Please restart your machine and try again.
Thanks

I start my mac book pro and sOSX utilities window instead of normal boot. I do not have Time machine back up and reinstalling not hapening. The installation window shows "Select the disk where you want to installl OS X thr is locked reovery?

I dont have time machine set up!!! how I can start in normal mode?
Thanks

Hi there jobe74,
You may want to try resetting the SMC and PRAM on your computer as an initial troubleshooting step. Take a look at the articles below for more information.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
About NVRAM and PRAM
http://support.apple.com/kb/ht1379
-Griff W.

Re: Windows Live ID -service is currently unavaila...

Hi there!
I purchase Nokia Lumia 800 phone yesterday but from the last 2 days I am unable to login to Windows Live Account using my hotmail account. I keep getting the message when I tried to sign up to Windows Live account.
Can't Connect.
We're having a problem connecting to Windows Live. Make sure you have a good receptions. If you do, the problem may be on the other hand. Wait a little while and try again.
Any advice is greatly appreciated as I am unable to download any application from Marketplace or nor able to signup to twitter account.
I can spool my hotmail account emails using the POP3 account settings after created as "Other accounts" but unable to sign up to Messenger using the same account.
Would appreciate your from response!
With Thanks!
Shyam
Solved!
Go to Solution.

Hey shyamfrnd
Welcome to the community and thanks for your comment.
Have you checked whether you got internet connection? You can use WIFI to access your windows Live account or your service provider. But please consult first with your provider whether you have an active internet connection on your package.
It may be the case that you already have an active internet connection. Kindly verify your Windows Live account details through a computer.
Don't hesitate to contact us for further assistance. I hope this answer your question.
Your understanding is greatly appreciated on the issue concerned.
Sincerely
Carl
If this post answers your question, you can help others by clicking the green accepted solution' button.
Please ask your questions to the main board and not to my mailbox. Thank you.

Apple Help Center Menu Error Message

This is about the "Help Center". When I click on it from an application or from the Finder, I get an error message "The selected topic is currently unavaliable. Make sure you're connected to the Internet. For help connecting ..." etc. This happens when I AM connected to the internet. It may or may not bring up a menu with topics, but if I have that and click a topic, I get this message. So in order to get help I have to come in through the Apple Support website directly. Am I missing something? Is there a setting I should be enabling somewhere?

Thiis is a general fix for not being able to view help menu topics, I don't know if it will work in your case because I'm not familiar with the alret you are getting but it can't hurt to try as these are only cache files.
From your "Go" menu choose "Go to Folder" then enter ~/Library/Caches
Delete these items
com.apple.helpd
com.apple.helpviewer
Log out and back in or restart.
It may be a bit slower the first time until the cache catches up.

Can I make the Help Center application work like other apps

Hi, I've searched all over the place to find the commands I need to enter into Terminal to make the Help Center application work like an ordinary application, ie so that a help center window can remain open whilst using the appliction it refers to, I did it a long time ago on my Imac using Snow Leopard, but I just can't remember what I did or where I found the Terminal commands to do it (Old age is creeping up on me ). I would like to do the same for my mid 2012 MacBook Air running Mountain Lion any help would be greatly appreciated thanks Peter

OK I finally found it :- open Terminal and type the following:-
defaults write com.apple.helpviewer DevMode -bool true

All help center on all programs didn't work.

my problem with all apple program I have it the help center tell my the Internet connection is unavailable while its ok so far...
Could any one help me in this issue?
I appreciate your help and support..

From your "Go" menu choose "Go to Folder" then enter ~/Library/Caches
Delete these items
com.apple.helpd
com.apple.help.plist
com.apple.helpd.plist
com.apple.helpviewer.plist
Log out and back in or restart.

Using bootcamp was installing windows xp, at the select ntfs or fat format selected "leave the current file system intact." How can that be changed to a correct choice. Mac side opens correctly. Windows shows disk error.

using bootcamp, was installing windows xp, at the select ntfs or fat format mistakenly selected "leave the current file system intact." How can that be changed to a correct choice. Mac side opens correctly. Windows shows disk error. and doesn't respond to press any key. When looking in the startup disk section, windows on boot camp can be seen, but not selected. (13"MacBook Pro 10.6.8)

Have a read here http://support.apple.com/kb/TS1722 for solution.
Stefan

Tabs for new windows no longer accumulate; only current tab shows. How do I get new sites on tabs?

Previously, tabs for new links showed at top of address bar and accumulated as I surfed. Now, only current site/window shows an accompanying tab. What happened to the tabbing process? Can't find an answer in Firefox Help. I have Windows 7. Thanks. Kusgol

I use that add-on. Works great.

Where do albums in iphoto go after the time selected to "show " them. I currently have it set to 18 months in preferences.I have OSX 10.7.4

Where do albums in iphoto go after the time selected to "show " them. I currently have it set to 18 months in preferences.I have OSX 10.7.4
Do they just delete. Are they in a file in my finder somewhere.??
Thanks-Did a search but couldn't find anything.

Unless you erased the disk when you reinstalled OX v10.7, your apps should still be in your Applications folder.
You can only, "Accept" one time...
How to re download apps from the Mac App Store:
Open the App Store. From the menu bar click Store > Sign In
Click Purchases from the top of the App Store window.
Select which apps you want to re download. Then right or control click where you see Installed then click Install.
Make sure and use the same Apple ID used for the original purchase.

Help Center for Windows Vista 2.00h 7kth12ww.exe doesn't install correctly Help!!

I have been trying to install 7kth12ww.exe on a fresh copy of Vista x64. I have selected all the default options, and the installation says it has completed. Yet when I launch "Help Center for Windows Vista" I see, >this<. Now this has been up long enough that I would think others are seeing it as well, yet I seem to be the only one with the problem. Any thoughts as to what I am doing wrong?
Thanks,
Message Edited by dah on 07-24-2008 05:19 AM
Message Edited by dah on 07-24-2008 05:20 AM
Solved!
Go to Solution.

I found a solution that works for me, It is I believe a driver error. It is reproducible, and the solution involves creating the correct folder structure. PM me if you need to know more.

Help center window shows "selected topic is currently unavailable"?

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